Oct 21, 2014
“sell”
to give up or offer a sacrifice we’re not doing something “to” someone it’s not about killing the woolly
mammoth avoid dysfunctional selling
“buy”
to believe or accept as true
“trust”
confidence, comfort, consolation, believe
“dialogue”
“dia” means flow and “logos” means meaning – the meaningful flow of information
how is that different from most communication
“connection”
awake meaningful emotion - unify
“communicate”
to share, join, unite, make common
why direct phone contact?
puts the power in your hands most don’t do it, gives you an edge if
you do it opens new markets, greener pastures personal - real-time feedback preempt competition 2009 dma response rate report
why direct phone contact?
dst jsas yesterday
why direct phone contact?
quota bullet-proof, career bullet-proof
my objective today
think differently about prospecting become an objective, emotionally neutral
tester (scientist) fine tune your intent in a way that will
have a positive impact on your desire and ability to prospect
have a prospecting awareness we’ll work a little on technique, but if your
intent is more finely tuned, the technique will follow
S.M.A.R.T. Selling
Speak and connectMove, don’t stagnate Attract, don’t push or persuade
Relax and rely on the process – not the result
Test, don’t assume
speak and connect – the magic of dialogue
quantity relevancy
speak and connect in less than 10-seconds
calling outline - IRPSI
1. Intro: hi jim, my name’s john boyd from a sales consulting company called j-curve sales
2. Respect: do you have a moment or should I call back at a better time?
3. Value: i help companies refine their sales processes, as well as coach, train, and mentor sales managers and field sales reps
4. Setup: if that’s a relevant topic for you, I thought perhaps we could have a short chat in the next week or so to show you more
5. Invite: does that work for you?
keep moving, don’t break rhythm activity is king – feedback (improvise,
adapt, overcome) ooda loop stay in your program, maintain control don’t get bogged down on any one contact continuous casting – daily calling vmail/email continuous filtering sending collateral
keep moving - stay out of their box
keep moving – continuous feedback
attract - don’t persuade
michael
attract – and cut thru the noise
elements of attraction
attract thru value attract thru belief if your value attract thru no guessing attract thru meaningful dialogue attract thru relevancy attract thru respect attract thru tone - lori attract thru voice cadence attract thru character
attract by being genuine – straight-forward
relax and rely on the process the result will take care of itself
relax, rely on the process
you’re doing them a service you have high value don’t worry about the appt – intent is
what matters don’t worry too much about technique –
intent is what matters stay emotionally neutral just trying to find a mutually beneficial
fit
relax, he needs you as much as you need him….or more
relax - humanize the company
relax - humanize the manager
test - don’t assume
salesperson kryptonite
assumptions in a vacuum
blanket statements
fail by default
we don’t make the calls
test - don’t assume
list – vertical, title, company size message vmail/email time of day
reinforce the appt – avoid no-shows send a calendar invite make sure he accepts reply to the acceptance email the day
before the appt
S.M.A.R.T. Selling
Speak and connectMove, don’t stagnate Attract, don’t push or persuade
Relax and rely on the processTest, don’t assume