USSaudiForum - Special Session - Abdulmohsin Alyousef - Innovation/Industrial Competitiveness

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The Role ofStandardization and Quality

in Business Competitiveness

Presented byAbdul mohsin M. Alyousef

Vice Governor, Technical Affairs

Saudi Standards, Metrology and Quality Org. (SASO)

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What is a Standard?

A standard is a document that provides requirements, specifications, guidelines to ensure that materials, processes and services are fit for their purpose.

What are the benefits of standards?

Standards ensure that products and services are safe, reliable and of good quality .

Introduction

Type of Standards

Standards covers the requirement of following:

Products - Methods of Testing - Services.

Certification bodies - Testing and Calibration Laboratories

Inspection Bodies - Accreditation Bodies

Quality Product Systems - Quality Management Systems.

* and so many other fields.

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Who are the beneficiaries of standards ?

Consumer , For his protection, safety, to ensure that the product meets his needs

and demand . Business,

Efficient operations, reduce the cost, increase the productivity, customer satisfaction, new market, no technical barriers .

Government , Society

Good quality products, roads and vehicles, medical products and services, water and soil, toys, Health and environment ....etc .

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History of Standardization at National and International Level

The British Standards Institution (BSI), is a multinational business services provider whose principal activity is the production of standards and the supply of standards-related services. It was founded in 1901, as one of the oldest national standards institutions.

The International Organization for Standardization (ISO) is the world’s largest developer of voluntary international standards. It was founded in 1947 in Geneva, Switzerland .

ISO have published more than 19,500 International Standards covering almost all aspects technology and business. Nowadays, ISO have members from 163 countries.

ISO is an entity who issues standards and other entities implement them .

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Saudi Standards, Metrology and Quality Organization (SASO)

Was established in 1972, as an independent governmental body responsible

for all standardization activities.

SASO’s Vision To be a distinguished body in all fields of standardization and quality at national,

regional and international levels .

SASO’s Mission To protect the consumer and to ensure the public interest by issuing and applying

standards and quality systems.

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SASO, Responsibilities

*Preparation, approve and publish the national standards, technical regulations.

* Operate the national measurement and calibration center (NMCC)

* Promoting awareness on standardization and quality activities .

* Setting and applying the rules of quality systems, such as Quality Marks, certificates of

conformity, management systems, etc .

* Representing Saudi Arabia in the Concerned Regional and International Organizations .

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SASO, at the Regional and International Level

SASO, is a full Member of:

(GSO : )Gulf Standardization Organization for (GCC)

(AIDMO : )Arab Industrial Development and Mining Org.

(ISO ) :International Organization for Standardization

(IEC : )International Electro-technical Commission

(OIML : )International Organization of Legal Metrology

(BIPM) : International Committee for Weights and Measures (Meter Convention)

SASO, in figures

-More than “ 27,800 “, Standards and Technical Regulations .

-About “ 257 “ factories in KSA and abroad, licensed to use the Quality mark.

“ -15 “ mutual recognition programs with certification bodies , to issue

certificate of conformity for the exported products to KSA .

“ -10 “ recognition programs with some giant testing and certification companies for the same purpose .

-About “20,000” Air-conditioners models , about “ 4000 ” Refrigerators models, “ 2,500 “ Washing machine models, licensed to use the EER label for the Energy

consumption efficiency.

“ 13 “ Entities registered for ISO/ IEC 9001 - .

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What is Conformity Assessment Procedures , CAPs

Conformity assessment procedures, is a process used to show and ensure that

a product, service or system meets specified requirements.

These requirements are likely to be contained in a certain standards ,

CAPs, has a number of benefits :

* It provides consumers with added confidence.

* It gives the company a competitive edge.

* It helps regulators to ensure that health, safety or environmental conditions are met

The main forms of conformity assessment are, standards, sampling, testing, registration, certification, inspection .

Although testing is the most widely used, certification is the best known.

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Certification: Certification is the provision by an independent body of written assurance (a certificate) that the product, service or, Management system meets specific requirements. Certification is also known as third party conformity assessment.

Testing: Testing is the determination of one or more of an object or product’s characteristics and is usually performed by a laboratory.

Inspection: Inspection describes the regular checking of a product or service, to make sure it meets specified

criteria .

CAPs and Quality Standards

ISO 9001: Sets out the criteria for a quality management system .

It can be used by any organization, large or small, regardless of its field of activity ,

In fact it is implemented by over one million companies and organizations in over

170 countries .

ISO 17065: Requirements for bodies certifying products, processes and services.

ISO 17021: Requirements for bodies providing audit and certification of management systems .

ISO 17020: Requirements for inspection bodies  .

ISO 17025: Requirements for the competence of testing and calibration laboratories .

ISO 17011: Requirements for accreditation bodies accrediting conformity assessment bodies.

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AccreditationISO/IEC 17011

CertificationISO/IEC

17065, 17021

LaboratoriesISO/IEC 17025

InspectionISO/IEC 17020

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Certification

Product

ISO/IEC17065

Q. Management System

ISO/IEC 9001

Food Safety

ISO/IEC 22000

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Laboratories

ISO/IEC17025

Testing Laboratories

Calibration Laboratories

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InspectionISO/IEC17020

Products

Amusements Park rides

Lifts, Escalators

High ways, Bridges, Tunnels,

..etc .

Quality Infrastructure (QI)

In order to promote the quality of the products, services and all other activities to be globally competitive, we have to have a solid Quality Infrastructure.

Quality, is a very important to be measured !, why?

Because, what can be measured can easily be: understood, controlled, predicted, and then can be changed.

This will help for;

Better understanding, Identifying the best practice and contributes to innovation, competitiveness and development.

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QI Tools

Now easily we can figure out, that the main Quality infrastructure tools are: Standards .

Metrology.

Certification.

Testing .

So any country has its (QI) built and completed, will be considered as integrated country to the international quality systems.

What does that mean?

Simply, (QI) with strong and stable economy, is very good business environment .

In this case, Saudi Arabia is a very good business and investment environment.18

Conclusion

Now we know what's the Standards, CAPs, and QI ,

How it helps ? -Reduce costs by minimizing waste and errors, and increasing productivity.

-Help companies to access new markets ,

Facilitate trade, cross the borders globally with no technical barriers. -

-Consumer confidence and satisfaction .

In fact it is a very good advantage to invest in Certification and

Testing facilities.

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Thank you for your kind attention

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