We need your help! Can you help us make our assessment process better for carers? See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
We need your help!Can you help us make our
assessment process better for carers?
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Who are we?• We are:– Michael Watts
Senior Planning and Development Officer– Christine Mak
Care Act Lead/Project Lead
• We work for the London Borough of Bromley –
or Bromley Council for ease
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Why are we here?
We would like you to help us improve what we do.
We would like your honest thoughts about two things that we are currently working on
– 1. A new Initial Information Form
2. A changed Carers Assessment Form
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
But, before we look at the forms…
* Ron is a fictional character for this presentation.His story is based on people we have met in our
work.
c
This is Ron*.Ron is 77.He lives with his wife Lynette.Ron worked for 42 years as a pilot at Biggin Hill Airport.
Since he retired he loves playing golf, watching the
planes at the airport & meeting his friends.
Stage 1.
Ron is happily
living his life
Ron’s story
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
But, all that changed 2 years
ago…
Ron’s changing lifeJust before Christmas 2013 Lynette had an accident - she slipped over on the ice, fractured her hip & banged her headSince then – • she can’t move as well as she could – she struggles to
cook, get dressed & wash herself • she worries about going out – she hasn’t been out for 7
months• her memory has reduced – she forgets what she’s doing
& where she’s goingAnd so, Ron now doesn’t leave her on her own. He doesn’t play golf. He doesn’t watch the planes. And he doesn’t meet his friends. He does feel lonely, stressed & tired.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Stage 1.
Ron is happily
living his life
Ron’s story
Stage 2.
Ron’s life changed
And then he found help…After a few words of advice & encouragement from his friend Mike, Ron asked Carers Bromley for help.Carers Bromley helped him get support for Lynette at home to give him a break.They also helped him understand & accept that as well as being a husband, a father, a grandfather & her best friend, he is also now her carer.And they told him that he is entitled to an assessment of his own needs through the Council.After much deliberating, Ron contacted the Council for help…
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Stage 1.
Ron is happily
living his life
Ron’s story
Stage 2.
Ron’s life changed
Stage 3.
Ron askedfor help
Contacting the Council for helpRon was told there are a two methods that can be used to contact the Council’s Adult Social Care Service to ask for help, advice or support:
As Ron likes using his laptop, he decided to complete & e-mail the form in his own time, when Lynette is asleep.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
1.__
Telephonethem
2.__
E-mail a formto them
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
The first form:The Initial Information
Form
The new formWe launched the new Initial Information Form in December 2015. It looks like this:
And, here’s a printed copy.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Purpose of the formThis is a way that you can give your details to the Council.It can be completed by either a carer or someone who has care needs. It will help us to understand you before we carry out a full assessment of your care and support needs.It can be downloaded from the Bromley MyLife website at http://bromley.mylifeportal.co.uk/asciif.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
How we created the formAs we started to develop the form, we also look at:• what people want to tell us • what other local authorities are doing • what we need to know
We also spoke with Carers Bromley & a group of people with osteoporosis to get their views.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Ron went onto the Bromley MyLife
website & downloaded the form
Ron filled in the form & e-mailed it
to the Council
The Council read Ron’s
form & understood
his life & his needs
The Council contacted
Ron to complete a
Carers Assessment
Ron filled in the form
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
1. 2. 3. 4.
The Form – what do you think?Please spend a few minutes looking at the
form & the cover page – what do you think?
Ask yourself –1. does it make sense?
2. is it easy to understand & fill in?3. would you fill it in?
And then share your thoughts…See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Ron went onto the Bromley MyLife
website & downloaded the form
Ron filled in the form & e-mailed it
to the Council
The Council read Ron’s
form & understood
his life & his needs
The Council contacted
Ron to complete a
Carers Assessment
Back to Ron – Ron filled in the form
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
1. 2. 3. 4.
Stage 1.
Ron is happily
living his life
Ron’s story
Stage 2.
Ron’s life changed
Stage 3.
Ron askedfor help
Stage 4.
Ron contacted
the Council
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
But first, this is what we mean
by a carer…
Definition of ‘Carers’A carer is
“an adult who provides or intends to provide care for another adult
(an ‘adult needing care’)”- Section 10 (3) of the Care Act 2014
This includes Adult carers and Young carers in transition
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
CarersCarers now have rights on the same footing as those they care for, including:• The wellbeing principle • An assessment of support needs including
new eligibility criteria based around the carers ability and willingness to care and the impact of caring on their daily life
• A support plan • A personal budget and direct payment
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
The Carers Assessment
The Common Core Principles for working with carers:
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
The second form:The Carers Assessment
Form
The Carers Assessment FormWe are rewriting our current Carers Assessment Form. It looks like this:
And, you had a copy sent to you.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Purpose of the formThis is the form that a member of the Adult Social Care Service will complete to assess the needs of a carer.It will determine whether a carer meets the eligibility criteria for Council funded support. [see next slide] This form may be sent out to a carer before the assessment is completed so that the carer has time to think through their answers.Some parts will already be filled in from the information collected through the Initial Information Form.
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Carers’ eligibility threshold
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Meets the eligibility criteria if:• Their needs are caused by
providing necessary care for an adult. As a result:
• their health is at risk• or they are unable to
achieve specified outcomes
• As a consequence there is or is likely to be significant impact on the carer’s well-beingA carer is to be regarded as being
unable to achieve an outcome if the carer:• is unable to achieve it without
assistance• is able to achieve it without
assistance but doing so causes significant pain, distress or anxiety, or is likely to endanger health or safety
The specified outcomes are:• Carrying out any caring
responsibilities the carer has for a child
• Providing care to other persons for whom the carer provides care
• Maintaining a habitable home environment
• Managing and maintaining nutrition
• Developing and maintaining family or other personal relationships
• Engaging in work, training, education or volunteering
• Making use of necessary facilities or services in the local community including recreational facilities or services
• Engaging in recreational activities
Back to the Carers Assessment Form
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
The Form – what do you think?
Please tell us your thoughts about -
1. does it make sense?2. is it easy to understand & fill in?
3. would you fill it in?4. any general comments & feedback?
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Stage 1.
Ron is happily
living his life
Ron’s story
Stage 2.
Ron’s life changed
Stage 3.
Ron askedfor help
Stage 4.
Ron contacted
the Council
Stage 5.
Ron had a Carers
Assessment
After the AssessmentThrough his Carers Assessment, a number of ideas & support were given to Ron which he worked with the Council to write into his own Support Plan. In the plan he was: • helped to organise more respite for Lynette so that
he could have more time to do things he enjoys• encouraged to understand the impact that caring for
Lynette has had on his own health – so he went to see his GP and is now receiving
treatment for a condition he was ignoring• signposted to a transport company so he could get to
the airport a little easier as he found driving & using buses harder*
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
* and sometimes Lynette went with him
too
Stage 1.
Ron is happily
living his life
Ron’s story
Stage 2.
Ron’s life changed
Stage 3.
Ron askedfor help
Stage 4.
Ron contacted
the Council
Stage 5.
Ron had a Carers
Assessment
Stage 6.
Ron gotthe
support he needed
c
This is Ron*.Ron is 77.He lives with his wife Lynette.Ron worked for 42 years as a pilot at Biggin Hill Airport.
He’s still caring for Lynette. He’s still tired.
He’s still feeling stressed.
But he now gets support,he has a break from
caring & does things he enjoys.
What next?
If you go away & have further thoughts about the forms,
you send them back to us at [email protected]
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
See what support is available for carers across Bromley at http://bromley.mylifeportal.co.uk/carers
Thank you :-)
We really are grateful for your help,Michael & Christine