Using social media In project management NACH HAMID, UQAR, DALIAN, CHINA – INFOTECH 2013
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Using social media In project managementNACH HAM ID , UQAR ,
DALIAN, CHINA – INFOTECH 2013
Project management
ESTABLISHED TOOLS
• GANTT• PERT• CRITICAL PATH
Project Management
« These tools are used over many years… they are proven… we reuse them»
BEST PRACTICES
THIS MIGHT HAVE BEEN TRUE 15 YEARS AGO, NOT NOW!It is not because these tools have not changed that the world around has not evolved
Unfavorable economic conditions
Budget cutting
Technological advances
New business modelsReal time
Technological advances
WEB 2.0 MATURITY
CLOUD COMPUTING
BYOD AND MOBILE TECHNOLOGIES
WEAPONS OF MASS « COLLABORATION »
New business models
XAASCROWD-SOURCINGOPEN INNOVATION
Renewal of many disciplines
MARKETINGHUMAN RESOURCES
PUBLIC RELATIONS
WHAT ABOUT PROJECT MANAGEMENT?
The Standish Group (2009)
Success rate is in decline the last 15 years
http://www.cio.com/article/495306/Recession_Causes_Rising_IT_Project_Failure_Rates
32% are delivered44 % quality, deadline or cost problem24 % total failure
Some are above the average, but…
The picture is still bleak
Project management has not renew it self towards the 21st century
GANTT, CRITICAL PATH, (1920) PERT(1958)
Traditional Project management tools
Control oriented
Complex
Expensive
WHAT ABOUT GENERETATION Y?
Generation Y
For today’s project management
NEW CHALENGES NEW EXPECTATIONS
INTERACT, SHARE
COLLABORATE
The Idea!
Novel tools to:
SOCIAL MEDIA
PROJECT MANAGEMENT 1.0
Report
Update
planassign
remindWEIGHT ON THE PROJECT MANAGER
PROJECT MANAGEMENT 2.0
PLANning
COntrol
EMERGENCE
COLLABORATION
Project management 2.0
USING SOCIAL MEDIA AND WEB 2.0 BASED TOOLS BY PROJECT MANAGERS TO ENGHANCE COLLABORATION AND COMMUNICATION AND THEREFORE ENHANCE PROJECT PERFORMANCE
BETTER COMMUNICATION
BETTER COLLABORATION
Social Media
In 2010294 Billions emails / Day
2.8 m. emails/s
Radicati Group, Inc
Project manager’s daily
emails
Updates
reminders
Memos
requirements
Specs
Assignments
Miles
Social media
Blogs
Microblogs
RSS feeds
Wikis
Tags
Social bookmarking
Social networks
BLogs
• Announcements• A place for conversation• Archives
A blog for the Project sponsor
« We used to send a lot of emails. With the blog, the members are now in position to read, comment and ask questions and express their point of view’’Lee Rosen,
‘Sponsor’ de projet
“
Micro-blogging
• Instant communication• Quick updates• Tweet a task status
Micro-blogging:
Tweetdeck
THE DASH-BOARD
Enterprise Social network
Profil-based social networkTimelineStream of informationPhotos, videos…
Conversationnel tone
200,000 entreprises
DATA EASILY ACCESSIBLE
ORGANIZE EMAILS INTO THREADS
Enterprise Social network
SHARE RESOURCES AND IDEASSEEK SUPPORT
Enterprise Social network
BETTER COMMUNICATION AND COLLABORATIONGeographically-dispersed base of knowledge workers
Lockheed Martin
• Projet Unity: social Ecosystem (36 000 employés)
SOCIAL COMPUTING ENVIRONMENTKNOWLEDGE BASE WORKFORCE (240,000 EMPLOYEES)
RSS feeds
STAY INFORMEDWeb
Blog
Microblogs
News
RSS feedsFEEDLY
WIKIS
• An easy to edit web site• Knowledge capitalizing and sharing
SOCIAL BooKmarking
• A SINGLE ACCESS POINT TO RESSOURCES
• RESEARCH, DOCUMENTATION
Tags
• ASSIGN A KEYWORD TO A RESSOURCE (WEB PAGE)
• INFORMATION INDEXED.
• HASHTAG #SPECS
Weapons of mass collaboration
Work on the same document
PM2.0 Tools
Social networkMicro-blogging
Blog
RSSE-collaboration
WikiPM2.0
Experiment
Evaluate
Start a project
Patience
“If we build it, they will come”!!
Culture
Sharing Knowing
Security
• Host in you own server• Cloud
Control
SOCIAL MEDIA RULES OF CONDUCT« Flag innapropriate content »
SOCIAL MEDIA
Be part of a social networkConnectConverseShare ideasresolve problemsinspire and get inspiredHave fun
Social media aNd PM
Less routineBetter productivityBetter communicationSelf-accomplishement
Greater response to problems
Conclusion
SOCIAL MEDIA IS NOT JUST ANOTHER BUZZ WORD FOR PM
Project managers can stay with traditional way of doing things
HOWEVER
Conclusion
MobilitySocial trends Generation Y
Group intelligence
Embrace change at its own pace
Thank you
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