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USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Amanda Applegate, PharmD, BCACP Sept 13, 2015
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USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

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Page 1: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

USING MTM TO IMPROVE STAR RATINGS : CASE STUDIESAmanda Applegate, PharmD, BCACPSept 13, 2015

Page 2: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Disclosures

Nothing to disclose

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Learning Objectives

Describe how MTM can improve star ratings

Discuss strategies for identifying and addressing adherence claims

Review performance and billing of a successful CMR

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Self Assessment Question #1

What is being added as a star measure in 2016?1. CMR completion rate2. Access to cholesterol screenings3. Adherence to antidepressants4. BMI goal achievement

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Self Assessment Question #2

What is considered “adherent” per PQA?1. 40% PDC2. 60% PDC3. 80% PCD4. 100% PDC

Page 6: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Self Assessment Question #3

What is necessary to complete a CMR?1. Administration of a flu shot (during flu season)2. Provision of a personal medication list3. Calling the patient’s doctor to switch from brand

medication4. Provision of health literature about the patient’s

conditions

Page 7: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Star Ratings

The US health care system is moving closer to a system of value based care

Star ratings are used by Medicare Part D plansCalculated based on many types of measures

Timeliness of enrollment processingAccess to needed medicationsSafety (triple weighted)

Two year lag time

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2015 Current Star Measures

High risk medication in the elderly Adherence

Oral diabetes medicationsCholesterol medications (statins)Blood pressure medications (RAS antagonists)

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2015 Current Display Measures

Drug-drug interactions High doses of DM medications Adherence to HIV antiretroviral measures Use of atypical antipsychotics CMR completion rate

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What is MTM?

“Distinct service or group of services that optimize therapeutic outcomes for individual patients.Service designed to Enhance enrollee understanding Increase enrollee adherence Detect adverse drug events and patterns of overuse and

underuse of prescription medications”

Can be plan identified focus on patients who need intervention

Bluml BM. Definition of medication therapy management: development of wide consensus. J Am Pharm Assoc. 2005;45:566-72.

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Why does this matter?

Quality bonus paymentsPlans paid more by Medicare

Higher rated plans attract more members Lower rated plans removed from online

enrollment, may be removed from Medicare

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Why does this matter?

Bonus payments to pharmacies Contracting possibilities

Quality based networks (QBNs)Some plans have minimum qualifications in contract

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Adherence MTM

Medication underuse Defined as <80% PDC to a drug classNumber of days covered by drug classNumber of days in the calculation period

Why is this an issue? Causes the addition of unnecessary medications Lack of disease state control

X 100%

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Adherence Case Study - Outcomes

Mr John Doe; 66 year old male with diabetes, hypertension, and dyslipidemia

Started metformin ER 500mg qday March 1st

Fills #30, March 1 #30, April 15 #30, June 1 #30, July 15 #30, September 1

120 days covered185 days X 100%

65% PDC

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Adherence Case Study - Outcomes

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Adherence Case Study - Outcomes

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Adherence Case Study - Outcomes

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Adherence Identification

How to be proactive: use whatever resources you have at your disposal!Use Outcomes and Mirixa to track patients Keep patient lists Scan profiles for key medications

Use EQuIPP to detect outliers Use same MTM techniques

Monitor all Part D patients! Watch refills Create reports

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Comprehensive Medication Review

Required: 30 minute face to face interaction* Required: Provision of:

Medication Action Plan (MAP)Personal Medication List (PML)

Work-upReview of medication

list for adherence, DDI, high risk medications

Follow-upCoordination of care

with patient, prescribers, et. al

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CMR Case Study - Mirixa

Mrs Jane Doe, 65 year old female with diabetes, hypertension, and dyslipidemia Takes atorvastatin 40mg qday,

metformin 500mg BID, Bystolic 20mg qday, and lisinopril 20mg qday.

Chief complaints: cost of Bystolic, daily bouts of diarrhea, and

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CMR Case Study - Mirixa

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CMR Case Study - Mirixa

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CMR Case Study - Mirixa

Page 24: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

CMR Case Study - Mirixa

Page 25: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Self Assessment Question #1

What is being added as a star measure in 2016?1. CMR completion rate2. Access to cholesterol screenings3. Adherence to antidepressants4. BMI goal achievement

Page 26: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Self Assessment Question #2

What is considered “adherent” per PQA?1. 40% PDC2. 60% PDC3. 80% PCD4. 100% PDC

Page 27: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

Self Assessment Question #3

What is necessary to complete a CMR?1. Administration of a flu shot (during flu season)2. Provision of a personal medication list3. Calling the patient’s doctor to switch from brand

medication4. Provision of health literature about the patient’s

conditions

Page 28: USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES... · USING MTM TO IMPROVE STAR RATINGS : CASE STUDIES Sept 13, 2015 Amanda Applegate, PharmD, BCACP. ... What is being added as a

[email protected]

Questions?