Using ICT to Increase Educational Intimacy through ...research.wongantshinga.com/Presentations/...Mega-trends that drive emerging markets in Africa (1) 1. Urbanisation – “By 2025,

Using ICT to Increase Educational Intimacythrough Acceptability and Engagement

Wonga NtshingaWonga Ntshinga

Research Associate

SAP Research – Internet Applications and Services Africa

Agenda

1. About Me – Background and Current Status

2. SAP Research – Internet Applications and Services

3. Talk: Using ICT to Increase Educational Intimacy Through

Acceptability and Engagement

© 2011 SAP AG. All rights reserved. 2

4. Conclusion and Way Forward

5. Q&A

About Me (1)


About Me (2) – Project Lead of Project Boda-Bodas

Ecosystem for pilotWhy Boda-Bodas? Boda-Bodas Prototype


Value proposition

� SAP: Unlock an unaddressed niche market (=new market)

� Corporate Social Responsibility (CSR)

� Telco: Create a direct channel to BB

� Government: Traffic situation and routes information

� Retailer: Opportunity to sell FMCG to BB operators

Value proposition

� SAP: Unlock an unaddressed niche market (=new market)

� Corporate Social Responsibility (CSR)

� Telco: Create a direct channel to BB

� Government: Traffic situation and routes information

� Retailer: Opportunity to sell FMCG to BB operators

Potential market

� Significant future businessopportunities - in Ugandaand Kenya alone:

• Over 90K BB operators inUganda

• Over 200K BB operators inWest of Kenya. Est. = R6 Bil

� Large “untapped” newmarket- the driver andcustomer + newstakeholders

Potential market

� Significant future businessopportunities - in Ugandaand Kenya alone:

• Over 90K BB operators inUganda

• Over 200K BB operators inWest of Kenya. Est. = R6 Bil

� Large “untapped” newmarket- the driver andcustomer + newstakeholders

Prototype Features

� Deployment on multipleplatforms using a singlecode base (e.g. iPhone,Android and BlackBerry)

� Intuitive use of mobileapplication throughstandardised widgets

� GPS/Mobile Networkbased tracking feature

Prototype Features

� Deployment on multipleplatforms using a singlecode base (e.g. iPhone,Android and BlackBerry)

� Intuitive use of mobileapplication throughstandardised widgets

� GPS/Mobile Networkbased tracking feature

SAP Research – Internet Applications and Services Africa

directed Research


research Network

� Private Sector

� Academia

strategic Objectives

� Advanced Human Capital Development

directed Research

� M & D Students

research Platform

� VSEs in BRICS

SAP Research Pretoria

� Est. in 2005

Objectives and Goals of SAP Research IA&S Africa

� Looking for opportunities to support SAP strategy -

Impact and Innovation

� Contribute to the Development of Advanced Human

Capital in South Africa and for SAP

� Contribute to the Building of SA Research Capacity


� Contribute to the Building of SA Research Capacity

in collaboration with SA Government to address

topics related to ICT, Emerging Economies and

Development

Collaboration with Academic Institutions

Academic

Dalian Maritime University, Sino-European Usability Center(SEUC), China

Fraunhofer Institute for Secure Information Technology SIT,

Germany

Saint Petersburg State Polytechnical University, St Petersburg

Russia

Indian Institute of Technology Kanpur, India

Pontificia Universidad Catolica de Chile, Chile

UNINOVA, Portugal


UNINOVA, Portugal

Universidade do Minho, Portugal

Universidade do Vale do Rio dos Sinos-UNISINOS, Brazil

University of Sao Paulo, Brazil

Federal University of Rio Grande do Sul, Brazil

University of Bonn, Germany

University of Cape Town, South Africa

University of KwaZulu-Natal, South Africa

University of Pretoria, South Africa

Nelson Mandela Metropolitan University, South Africa

University of South Africa (UNISA), South Africa

University of the Witwatersrand, South Africa

Tshwane University of Technology (TUT), South Africa

Hasso Plattner Institute Potsdam Germany (HPI)

Mega-trends that drive emerging markets in Africa(1)

1. Urbanisation – “By 2025, Africa will have 350 million middle-class consumers, and the second highest

number of city dwellers of any global region.”

2. Regional Integration – “… creation of a grand free trade zone incorporating most, if not all, of the

countries on the continent, but also a rise in electricity trade through power pools that will ensure supply security.”

3. Connecting the Unconnected – “… by 2020, mobile penetration in Africa will have more than

doubled from the numbers recorded in 2009.”

4. Innovation to Zero – “… poverty, hunger and a lack of sustainable development as Africa's three biggest


challenges. However, breaking this destructive cycle is not only possible, but will create significant opportunities.”

5. Renewable Power – “According to the Africa Infrastructure Country Diagnostic, chronic power problems

impede growth and productivity in more than 30 African countries.”

6. New Business Models

7. The Responsible Revolution

8. Future Infrastructure

“All these trends are global and global ramifications thereby offering scalable opportunities.”

1) Frost & Sullivan, (2011), Africa on the move – Mega-tends driving growth.

Higher Education in South Africa

“The recruitment of talent (students, staff,

researchers and academics) from

“...it is time for leaders in the higher education sector to

end the habit of only lamenting about the quality

of our schooling system, and also begin to ask

“Compared to the rest of the continent, South Africa does not perform very well

when it comes to adults with tertiary education. In


academics) from global markets is

imperative, as is the development of high-

level critical skills”

Prof. Loyiso Nongxa- Sunday Times, 18

Sep 2011

also begin to ask themselves what are they

doing to be part of the solution. For instance our

universities have an important role to play in the

entirety of our education system.”

Dr. Blade Nzimande @ NMMU, 27 Mar 2012

with tertiary education. In 2010 2.7% of Botswana’s

adult population had tertiary education, Tunisia

6.2%, and South Africa only 0.6%,”

Mpumalanga Premier David Mabuza – The New

Age, 29 Feb 2012

Mentoring


NTSHINGA, W. L., & NGASSAM, E. 2009. Facilitating e-Mentoring using Information Technology Tools. Paper presented at

the International Conference on e-Learning in the Workplace (ICELW2009). Retrieved

Mentoring

Costs of e-Mentoring are not highE-Mentoring

Mentoring


Better pass rates and improved

grades

Everybody needs a mentor

Many universities and organizations now have mentoring programmes

Technology is robust and user friendly

Share knowledge, coordinate work, develop common understanding

Online Booking System (Technical Application Mentorship Programme - TAMP)


© SAP

Online Booking System (2)


© SAP

Mentoring is beneficial not only to the mentee, but also to the mentor – J.

Rudolph

Conversing with Learners in Networks

IdeaDevelopment & Research

Proposal

Development

& Research

Prototype

DevelopmentPilot

Pre-Commercial-

isation

& Business Case

Handover

Collaborative Research

Mentoring is the process occurring between individuals of differing levels

of experience and expertise which incorporates interpersonal or

psychological development, educational and/career development and

socialisation functions into the relations. - C N Carmin.


Design Thinking Agile/Lean Development

Quality Relationship Between Mentor and Mentee


“The race of mankind would perish if they cease to aid eachother. We cannot exist without mutual help. All therefore thatneed aid have a right to ask it of their fellow-men; and no one

who has the power of granting it can refuse it without guilt” Walter Scott

Using Blogs (Internally)


Enabling Social Networking Programme

1. Advertise for mentors.

2. Chose your mentors (senior learners) carefully…

3. Mentors must attend training – Student Development.

4. Establish a committee and define the roles of each position.

5. Meetings must be held and have agendas and minutes.

Have a mission, vision and policy.


6. Have a mission, vision and policy.

7. Create all the admin forms: i.e. leave, resignation, and monthly reports.

8. Advertise the programme via:

� Posters.

� Brochures.

� Flyers.

� Study Guides.

� Articles.

� Remind the learners about the programme (Exams around the corner?).

� Website.

Mentoring through the Living Lab Approach

�The idea of a Living Lab first emerged in Europe

and later in other continents.

�The emphasis was on fostering innovation;

consequently it was then called the Living

Innovation Laboratory.

�Innovation is an integral component of all

development activities since it allows


development activities since it allows

organizations to involve end-users to participate in

the development of new service(s).

�The Living Lab approach offers multi-role and

multi-faceted involvement of the customer, who

will in turn suggest “innovative ideas, validate the

design, and become involved in a dialogue with a

producer”

20 years ago, companies often trained new engineers by assigning them

(either formally or informally) to more experienced colleagues for

guidance – M. Riezenman (Return of the mentor).

Proposed E-Mentoring Model


E-Mentoring Sequence


High-Level Architecture of Mashup Application


Conclusion (1)

Education System

• Poor performance of learners, including, as is the case in South Africa, poormatriculation results, low pass rates and poor grades for those who do pass, isrooted in the structures of our educational system, and partly due to our history.

• There is very little, or no support at all for learners in the learning process, making


No Support

• There is very little, or no support at all for learners in the learning process, makinglearning a very harsh experience for some youth.

E-Mentoring

• The proposed e-mentoring models can increase the mentoring efficiency and can bean appropriate solution for Higher Learning Institutions (HLI), whereby theapplication can be delivered over networks on a subscription or rental basis.

• It would mean that HLIs can outsource some or even all aspects of their mentoringneeds.

Conclusion (2)

Intelligent Web

• Researchers are now moving towards intelligent Websystems that are capable of performing a variety of tasksautonomously leading to minimum human intervention.

• HEI must make use of multi-disciplinary teams where even


Multi-Disciplinary Teams

• HEI must make use of multi-disciplinary teams where eventhe lecturer/coach forms part of the team.

Future Work

• Collaborative relationships with e-mentoring organizationssuch as MentorNet.

Acknowledgements


Opinions expressed and conclusions arrived at are those of

the author and not necessarily to be attributed to the

companies mentioned in this acknowledgement.

Thank You

Wonga Ntshinga

Tel: +27-12-999-9113

Cell: +27-82-926-0390

E-mail: [email protected]

Web: www.research.wongantshinga.com

Questions and discussion

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