USER MANUAL - PMSMA · PDF fileUser Manual ... This portal provide access to various stakeholders of the project, ... Amritsar Amritsar- II VERKA SubCentre

PRADHAN MANTRI SURAKSHIT MATRITVA ABHIYAN User Manual

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USER MANUAL --------------------------------------------

Pradhan Mantri Surakshit Matritva Abhiyan National Health Portal

Prepared By:

Centre for Health Informatics (CHI) of the National Health Portal (NHP), set up at

National Institute of Health and Family Welfare (NIHFW), by the Ministry of Health

and Family Welfare (MoHFW), Government of India.


Contents 1. Introduction ................................................................................................................................................ 3

2. About PMSMA Portal ................................................................................................................................. 3

3. Activities of CMO/ District level user in the PMSMA portal: ................................................................... 3

4. How to login in the application ................................................................................................................. 4

4.1 Screen shot of the Portal: .................................................................................................................... 4

4.2 CMO’s Dashboard: ............................................................................................................................... 6

5. CMO Profile ................................................................................................................................................ 7

6. How to add facilities in CMO profile ......................................................................................................... 8

6.1 Real example of adding the facilities: ............................................................................................... 10

6.2 If facility is not available in list - Add new Facility name .................................................................. 13

7. Volunteer List ........................................................................................................................................... 16

7.1 Volunteer’s Profile View: ................................................................................................................... 18

8. Volunteer Credit ....................................................................................................................................... 19

9. PMSMA Data Monthly ............................................................................................................................. 22

10. Grievances .............................................................................................................................................. 24

10.1 Answering a Grievance .................................................................................................................. 25

11. Activities of State level user in the PMSMA portal: ............................................................................. 28

12. Profile of State User ............................................................................................................................... 28

13. Volunteer List in State Login.................................................................................................................. 29

13.1 Volunteer’s Profile View: ............................................................................................................... 31

14. View and Answer a Grievance ............................................................................................................... 32

15. How to Exit ............................................................................................................................................. 35


1. Introduction The User Manual contains all essential information for the state & district level user to make full use of the

“Pradhan Mantri Surakshit Matritva Abhiyan” (PMSMA) portal. This manual includes a description of the

system and step-by-step procedures for system access and use.

2. About PMSMA Portal NHP PMSMA portal can be accessed through http://www.pmsma.nhp.gov.in and is a centralized location

for accessing all the information related to PMSMA Services.

This portal provide access to various stakeholders of the project, and who can access the information as

per their jurisdiction. Various stakeholders have been provided with user id & password to access the

portal; below the list of stakeholders:

Volunteer (Doctor)

CMO/District Nodal officer

State HQ

Ministry (MoHFW)

Professional Bodies like IMA etc.

3. Activities of CMO/ District level user in the PMSMA portal: 1. Dashboard –

2. CMO Profile- Create/update your profile & define PMSMA facilities

3. Volunteer list - View the list and profile of volunteers registered under your district for the PMSMA

scheme

4. Volunteer credit - Submission of Monthly data for the volunteers

5. PMSMA Monthly Report- Complete data report of PMSMA scheme including Govt facility &

Volunteers

6. Grievance- Can search & reply to any grievance raised by any volunteer in your district.

http://www.pmsma.nhp.gov.in/


4. How to login in the application Step 1: - The CMO will be redirected to the web portal by using the below URL.

URL of the application: http://pmsma.nhp.gov.in/

4.1 Screen shot of the Portal: This screen will appear on the above URL

Step 2:- Click on the above shown login button, below page will appear;

http://pmsma.nhp.gov.in/


Step 3: -

The user has to enter the ID password provided to them the NHP and Captcha from the login

screen.

Click on Submit Button.

Note:

The Captcha is case sensitive so it has to enter in exact letters as shown i.e. Capital letters if shown

in capital letters and small letter if shown in small letters.

The user can regenerate the Captcha by clicking on refresh button on right side of the Captcha.

On Successful login, User will be redirected on the dashboard. Every user has dashboard with

different information on the dashboard. Below is the dashboard for CMO user.z

Reset button is given to make all the fields blank.

Click here to

generate

new Captcha


4.2 CMO’s Dashboard: All the important information related to the PMSMA services will be displayed in the dashboard of the

CMO.

The user can click in the numbers against each label and can view the details information.

Further CMO can view monthly Volunteer Stats and PMSMA Services Stats on his Dashboard.

CMO will Select Month and Year and click on search to view monthly stats.

All the these links

are hyperlinks

and redirect the

user to

respective page.


5. CMO Profile The CMO user can create/update his profile and can add facilities from his login. He has to follow below

steps to create his profile.

Step 1: Login in the Application

Step 2: Click on CMO Profile from the left side menu.

Step 3:

Click on choose file to upload image

Add the basic information i.e. Name, Email & Mobile of the District CMO and Nodal Officer of the

PMSMA scheme of that District.

Click on Submit.

Click on remove to delete

the facilities entered under

the PMSMA.

Click on Add More to add

more entries of facilities.


6. How to add facilities in CMO profile The CMO user can add/update facilities from his profile by following the below steps.

Step 1: Login in the Application

Step 2: Click on CMO Profile from the left side menu.

Click on remove to delete

the facilities entered under

the PMSMA.

Click on Add More to add

more entries of facilities.


While adding the facilities, user has to follow below steps to add facility:

Step 1: Select the District from the District

On Selecting the District, all the facilities of the corresponding District will be populated in the Facility

column.

Step2: User can select the required facility or filter on various parameter as given.

Step3: Filter the Facility by selecting the Taluka of your district, it will filter the facility of that Taluka only.

User can select his required facility.

Step 4: User can further filter the facility On selecting Block or Facility Type.

If the facility do not belong to any taluka or Block, user can directly select the facility from its column.

Step 5: 1 record of facilities under PMSMA will be displayed by default. CMO can do more entries of

facilities by clicking on add more link.


6.1 Real example of adding the facilities: Let’s consider an example of District Amritsar from Punjab.

The district has following facility 27 facility while it want to add only 3 (Marked yellow) facility for PMSMA

District Taluka Block Facility Type Facility Name

Amritsar Amritsar -I SubCentre SC Wadala Wiram

Amritsar Amritsar -I SubCentre USAD GAwal Mandi

Amritsar Amritsar -I SubCentre UTC Chowk Fuhara

Amritsar Baba Bakala TARSIKKA Community Health Center

CHC TARSIKKA

Amritsar Baba Bakala TARSIKKA Primary Health Centre

PHC MATEWAL

Amritsar Baba Bakala TARSIKKA Primary Health Centre

PHC TAHLI SAHIB

Amritsar Baba Bakala TARSIKKA SubCentre SC Bagga

Amritsar Baba Bakala TARSIKKA SubCentre SC Bhilowal

Amritsar Baba Bakala TARSIKKA SubCentre SC Chananke

Amritsar Baba Bakala TARSIKKA SubCentre SC Chogawan

Amritsar Baba Bakala TARSIKKA SubCentre SC Dashmesh Nagar

Amritsar Baba Bakala TARSIKKA SubCentre SC Dheriwal

Amritsar Baba Bakala TARSIKKA SubCentre SC Dhulka

Amritsar Baba Bakala TARSIKKA SubCentre SC Gill

Amritsar Baba Bakala TARSIKKA SubCentre SC Jabbowal

Amritsar Baba Bakala TARSIKKA SubCentre SC Kaleke

Amritsar Baba Bakala TARSIKKA SubCentre SC Matewal

Amritsar Baba Bakala TARSIKKA SubCentre SC Mehesumpur

Amritsar Baba Bakala TARSIKKA SubCentre SC Mucchal

Amritsar Baba Bakala TARSIKKA SubCentre SC Saidpura

Amritsar Baba Bakala TARSIKKA SubCentre SC Tangra

Amritsar Baba Bakala TARSIKKA SubCentre SC Tarsikka

Amritsar Baba Bakala TARSIKKA SubCentre SC Udhoke Kalan

Amritsar Baba Bakala TARSIKKA SubCentre SC Udo Nangal

Amritsar Baba Bakala TARSIKKA SubCentre SCThali Sahib

Amritsar Amritsar- II VERKA SubCentre Notional SC Urban Area Guru Ki Wadaali

Amritsar Amritsar- II VERKA SubCentre Notional SC Urban Area Sultanwind


On Selecting the District, all the facilities of the corresponding District will be populated in the Facility

column.

To select the 5 facility for PMSMA, below are the facility wise steps to be performed:

1. Facility 1: UTC Chowk Fuhara

a. Select District “Amritsar”

b. Select Taluka “Amritsar-I”

c. Leave block field, as it do belong to any block

d. Select Facility Type “Sub Centre”

e. In Facility name, select the “UTC Chowk Fuhara”

f. Click Add More to add more facilities


Amritsar Amritsar -I SubCentre UTC Chowk Fuhara

Please note, You can directly select the facility name after selecting District, without selecting any

Taluka, Block or Facility Type


2. Facility 2: CHC TARSIKKA


b. Select Taluka “Baba bakala”

c. Select Block “Tarsikka”

d. Select Facility Type “Community Health Center”

e. In Facility name, select the “CHC TARSIKKA”

f. Click Add More to add more facilities


Amritsar Baba Bakala TARSIKKA Community Health Center

CHC TARSIKKA



3. Facility 3: Notional SC Urban Area Guru Ki Wadaali


b. Select Taluka “Amritsar-II”

c. Select Block “VERKA”

d. Select Facility Type “Sub Centre”

e. In Facility name, select the “Notional SC Urban Area Guru Ki Wadaali”


Amritsar Amritsar- II VERKA SubCentre Notional SC Urban Area Guru Ki Wadaali



Click on Submit button, to save the page.

If you do not click on submit button, any data will not be save.


6.2 If facility is not available in list - Add new Facility name If required facility name is not available in the list. The user will select other from the facility list, a pop up

will open where user can view the list of existing facilities and can add new facility in the list.

E.g. Anooshahr is a facility which is not in the list of facilities under Kapurthala.

Step 1: Select other from the facility list,

Select Other


A pop up will open as shown below;

Step2:

Select the required fields District, Taluka, Block and Facility Type

You can leave the Taluka & Block & Facility Type blank if not know.

Enter the name of Facility

Click on Submit.


Step 3: The entered name of facility will display in the list as shown below;


7. Volunteer List It is being used by the CMO user to view the list and profile of volunteer registered for the PMSMA

services in the PMSMA portal under your district. The CMO user has to follow the few steps to view the

volunteers list and profiles.

Step 1: Login in the application

Step 2: Click on the List under Volunteer from left side menu as shown below;

Screen Shot:-


Step 3:

Search the volunteer by various parameters like volunteer’s Name, Date of registration and Profile

Status.

Click on Search. The list of volunteers as per selected search parameters will be displayed in the

grid.


Screen Shot:-

1. Profile status: Profile status will be Active or Inactive.

Any volunteer who is no more participating in the PMSMA program can be made inactive by clicking

on the Active – YES button; after clicking on yes the status will be changed to No and volunteer will

become inactive, it’s a toggle button, once inactive you can again make him active by clicking on

the same button.

Click on the view button on extreme right to view the complete profile on the volunteer; as per below

Page List to move on the

page from one to other

Click on this to change

the Profile status

Click on View to view

the volunteer’s Profile


7.1 Volunteer’s Profile View:


8. Volunteer Credit The CMO will use this screen to update the various information about the volunteer on monthly basis.

You would need to submit the information of volunteer’s Credit on the monthly basis for every registered

volunteer. The below steps need to be followed to update the volunteer credit.


Step 2: Click on the Credit under Volunteer as shown below;

Screen Shot:-


Step 3:

Select Month, year and status.

o Month & year for which the data has to submitted

o Status - it has values

All – All the volunteer for the month would be shown

Pending – Volunteer whose data is not submitted will be shown

Submitted – Volunteer whose data is submitted will be shown

Click on Search

Reset button is to make all the fields blank.

Screen Shot:-

Step 4:

Enter the Volunteer credit details for the volunteers.

o Reported

Select Yes, if volunteer reported at the required facility

Select No, if Volunteer do not came at the required facility (In case of No, all other

fields has to be blank)

o Facility name

Select the Facility name where volunteer reported, from the available list.

This dropdown has list of PMSMA facility select by CMO under CMO profile section

o Pregnant Woman

Enter the number of Pregnant woman examined by Volunteer

o No of Hours

Enter number of Hours put in the volunteer for examining the pregnant woman at

the given health facility


Step 5: Click on Save.

On clicking save, the data will be saved, & status will be changed to Submitted.

If volunteer credit for any volunteer is

added then status will submitted, if not

entered then status will be pending.


9. PMSMA Data Monthly Step 1: Login in the application

Step 2: Click on the PMSMA Data Monthly under Volunteer as shown below;

Screen Shot:-

Step 3:

Search the volunteer by Month, Year.

Click on Search



Screen Shot:-

Step 4:

Add the total data of sum total of all the PMSMA facility for that month.

This data has to include the Antenatal check-up provided by both Volunteer & Government facility

doctors.

Click on Save


10. Grievances Volunteer or doctor can raise any grievance though portal with or without login.

The volunteer will select the “working for” state & District while submitting the grievance & grievance will

be shown to corresponding district user.

Below the Grievance form:


10.1 Answering a Grievance The CMO user can search, view and reply the grievances sent by the volunteers by following the below

steps.


Step 2: Grievance Search

Click the Search under Grievances as shown below;

Screen Shot:-


Step 3:

Search the Grievances by Grievance No., Dates etc.

Click on Search

Screen Shot:-

Step 4: Grievance View

Click on the view under Action in above shown screen.

Below screen will appear by clicking on view



Click on this to view the detailed

information about the grievance


Step 5: Reply to the Volunteer

Type your reply in the text area

Attach any document if required

Click on Submit.

On submit an email will be sent to the person who is raising the grievance.

Volunteer can check the grievance under his login, and reply in similar way. Hence, this is an unlimited

thread of to & fro replies between volunteer & CMO.

The Grievance thread is visible to state & ministry user as well.

The information of the

volunteer


11. Activities of State level user in the PMSMA portal: 1. State Profile- Create and update your profile

2. Volunteer list - View the list and profile of volunteers registered under your state for the PMSMA

scheme

3. Grievance- Can search & reply to any grievance raised by any volunteer in your district.

12. Profile of State User The State user can create and update his profile from his login by following below steps;

Step 1: Login in the portal

Step 2: Click on Profile from the left side menu.

Step 3:

Enter the all required details in above shown form

Click on submit to save the details



13. Volunteer List in State Login It is being used by the State user to view the list and profile of volunteer registered for the PMSMA

services in the PMSMA portal under your state. The state user follow the below steps to view the

volunteer list and volunteer’s profile.

Step 1: The state user will Login in the application

Step 2: Click on the List under Volunteer.

Step 3:

Search the volunteers by District.

Click on Search


Screen Shot:-




Click on View to view

the volunteer’s Profile


13.1 Volunteer’s Profile View:


14. View and Answer a Grievance The State user can Search, View and reply the grievance sent by the volunteers by following the below

steps.


Step 2: Grievance Search

Click the Search under Grievances as shown below;

Screen Shot:-

Step 3:

Search the Grievances by Grievance No., Dates etc.

Click on Search

Screen Shot:-


Step 4: Grievance View

Click on the view under Action in above shown screen.

Below screen will appear by clicking on view



Click on this to view the detailed

information about the grievance


Step 5: Reply to the Volunteer

Type your reply in the text area

Attach any document if required

Click on Submit.

On submit an email will be sent to the person who is raising the grievance.

Volunteer can check the grievance under his login, and reply in similar way. Hence, this is an unlimited

thread of to & fro replies between the users.

The information of the

volunteer


15. How to Exit Step 1: When the user is login in the application, click on logout button on the Right-Top corner as shown

below.

USER MANUAL - PMSMA · PDF fileUser Manual ... This portal provide access to various stakeholders of the project, ... Amritsar Amritsar- II VERKA SubCentre

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