User Manual

XEMS Setup and User Manual Page 1 of 32

Copyright D-Net Solutions Pte. Ltd 2007. All Rights Reserved.

TABLE OF CONTENTS

XEMS Setup and User Manual

TABLE OF CONTENTS ..................................................................................................................................... 1

COPYRIGHT NOTICE....................................................................................................................................... 2

1. INTRODUCTION....................................................................................................................................... 3

2. SYSTEM REQUIREMENT....................................................................................................................... 4

3. HARDWARE SETUP................................................................................................................................. 5

3.1. HARDWARE SETUP ............................................................................................................................... 53.2. PC SETUP ............................................................................................................................................. 73.3. XEMS SOFTWARE SETUP..................................................................................................................... 9

4. XEMS CONFIGURATION ..................................................................................................................... 10

4.1. AUTHENTICATION .............................................................................................................................. 104.2. FLOOR NUMBER SETTING................................................................................................................... 114.3. ELEVATOR NAME SETTING ................................................................................................................ 124.4. AEN (AUTOMATIC EMAIL NOTIFICATION) SETTING OPTIONAL MODULE ....................................... 134.5. ASMN (AUTOMATIC SHORT MESSAGE NOTIFICATION) SETTING OPTIONAL MODULE ................... 144.6. BMS (BUILDING MANAGEMENT SYSTEM) INTERFACE SETTING OPTIONAL MODULE ..................... 154.7. AVN (AUTOMATIC VOICE NOTIFICATION) VOICE SETTING OPTIONAL MODULE ............................ 16

5. XEMS IN MONITORING MODE.......................................................................................................... 17

5.1. MAIN SCREEN .................................................................................................................................... 175.2. SUMMARY SCREEN............................................................................................................................. 175.3. INDIVIDUAL GROUPS STATUS DISPLAY............................................................................................. 185.4. INSTANT MESSAGE CENTER ............................................................................................................... 195.5. INDIVIDUAL GROUP STATUS DISPLAY................................................................................................ 205.6. ESCALATOR STATUS .......................................................................................................................... 20

6. XEMS IN EVENT LOGGING VIEWER MODE.................................................................................. 21

6.1. VIEWING OF CURRENT MONTH EVENT LOG....................................................................................... 216.2. ARCHIVING HISTORY EVENT LOG ...................................................................................................... 226.3. PRINT EVENT LOGS ............................................................................................................................ 23

8 XEMS IN COMMAND MODE ............................................................................................................... 24

8.1 PARKING COMMAND .......................................................................................................................... 258.2 FLOOR LOCK-OUT COMMAND ........................................................................................................... 26

9 XEMS IN ANALYZER MODE............................................................................................................... 27

9.1 HALL CALL ANALYSIS ....................................................................................................................... 279.2 CAR CALL COUNT AT EACH FLOOR .................................................................................................... 299.3 EVENT TRIGGER ANALYSIS ................................................................................................................ 30

10 APPENDIX A ............................................................................................................................................ 32



COPYRIGHT NOTICE

This document is copyrighted by D-Net Solutions Pte Ltd. All rights are reserved. D-NetSolutions Pte Ltd. reserves the rights to make improvements to or change the productsdescribed in this manual at any time without notice.

Information provided in this manual is intended to be accurate and reliable However, D-NetSolutions Pte Ltd. assumes no responsibilities for its use, or for any infringement of the rightsof the fourth party, which may result from its use.

This document may include technical or typographical errors, if any.



1. INTRODUCTION

XEMS refers to eXtensible Elevator Monitoring System. This manual describes thefeatures and functions of XEMS Software System to serve as a guide to the user. It alsodescribes the setup process and the basic configurable parameters of the system.

XEMS is primary developed to constantly monitor all elevators which are connected tothe system at close to real time condition. The Graphical User Display is speciallydesigned to allow user to, without any interaction, be able to monitor the status of allelevators connected to the system. It even has a instant message windows which will alsoallow user, who may be absent during the happening of any event, be able to stay alert onhappenings. With standard features of Automatic Voice Notification (AVN) module, avoice announcement will read out the details of the triggered event or fault. With anoptional ASMN (Automatic Short Message Notification) module installed, XEMS is alsocapable of delivering GSM Short Message Service (SMS) to a designated mobile phone.



2. SYSTEM REQUIREMENT

This section describes the basic specification of the Computer which is necessary to runXEMS.

Processor Type - Intel Duo Core, 1.60 GHz Standard Memory - 1 GB Hard disk - 80 GB Network Interface Card - Gigabit Ethernet 10/100/1000

(Additional NIC require is MODBUS TCP option is purchase) Graphic Card - 256MB, Supports up to 1280 x 1024 resolution Sound Card CD-ROM Operating System - Windows XP-Pro (Service Pack 2 and all updates,

DO NOT install Services Pack 3) LCD Monitor - 17 (Supports up to 1280 x 1024 resolution) Keyboard Mouse Color Printer Speaker



3. HARDWARE SETUP

3.1. Hardware Setupa. Front View of the STEI Box

Front Viewof STEInterfaceBox

AC230VSocket

LANPort ToPCor Switch

RS422Serial Port x6(Refer toElevator Terminal Connectiondiagramfor detail)

b. Simple Connection between XEMS Computer and the STEI Box Supply AC230V Power source to each of the STEI Box and the Switch Connect PC to the any of the LAN port of the Switch using an UTP Cable Connect each of the STEI Box to one of the LAN port of the Switch using

an UTP Cable.



c. Simple Connection between each Machine rooms Elevator/Escalator InterfaceBox to STEI Box Each STEI Box is labeled as Box #1, Box #2, and so on. Each STEI Box comes with 6 sets of terminal which can cater up to 6

groups of elevators labeled as below:

PinNo

EL Interface BoxTerminal No.

ES Interface BoxTerminal No.

A

1 MF-6 Up2 MF-5 Down3 MF-7 Fault4 MF-8 E-Stop

B


C


D


E


F


Refer to Appendix A for details of grouping



3.2. PC Setup

The Computer which is running XEMS is require having the latest update and patchesfrom Microsoft. Detail information on the update can be acquired from Microsoftwebsite www.microsoft.com.

a. Click on the Start button at the button left hand corner.b. Select Control Panel to open up Control Panel windowc. Double click on the Network Connections to open up the Network

Connections window.

d. From the Network Connections window, right click on the Local AreaConnection icon and select Properties.

e. Click on the General tab and select Internet Protocol (TCP/IP) and click onProperties button.



f. Click on the Use the following IP address option and key in the IP address asfollows:- IP Address - 192.168.88.254- Subnet Mask - 255.255.255.0

g. After the settings are done, Click OK to exit Internet Protocol Propertieswindows and close the Network Connections setup.



3.3. XEMS Software Setupa. Insert the XEMS Setup Disk into the CD-ROM Drive of the Computer.b. From the root directory of the CD-ROM dive;

a. Install the AVN Engine by double clicking on ATTEngOnly.exe"b. Install a lady voice by double clicking on Crystal16dr.exec. If the PC does not comes with Acrobat Reader software, you need to install in

by double clicking AdbeRdr80_en_US.exed. Install XEMS Software by double clicking on Setup.bat

Note: During XEMS installation process, if you are prompted withbelow alert, just click on Ignore to proceed to the next prompt.

At the next prompt, click Yes to ignore the alert and continue theinstallation process.



4. XEMS CONFIGURATION

There are basic informations which XEMS allows the user to configure. Before the usercan access to the configuring mode, the user will be authenticated with password. Oncethe user is authenticated, the respective configuring mode will be activated.(All floor numbers will be configured before delivery base on the finalized specification)

4.1. AuthenticationXEMS, in the configuration menu are use to lay down elevators settings,which are done through a simple a user composition interface.

From the pull down menu on the main page, the types of configurations can beselected accordingly. Before the user can intervene with the setting of theelevators, they will be authenticated through a password dialog. Upon enteringthe valid password, the respective Configuration Setting Window will beshown. The default password is 12345 and user is advice to change to theirown password after the system is installed.



4.2. Floor Number SettingFloor Number Setting is to configure the XEMS to display the respective floorexhibition of all elevators within the same group.

The floor setting made here will only affect the XEMS and it is independentfrom the actual elevator display indicators.

When the Configuring Floor Number window is first loaded, Floor Numberfor Group 1 will be displayed.

From the SELECT GROUP FOR FLOOR SETTING pull down list, selectthe Group Number that needs to be changed. The service floor and floor namewill be retrieved accordingly and displayed in an editable text box. Edit thefloor number accordingly and click on Apply button once the changes aredone for each group or click on ON if there is no more changes.



4.3. Elevator Name SettingElevator Name Setting is to configure the XEMS to display the respectiveelevators appellation.

When the Configuring Group Information and Elevator Name window is firstloaded, the Group Information and Elevator Name for Group 1 will bedisplayed.

Similarly, from the SELECT GROUP FOR CONFIGURATION pull downlist, select the Group to be configured. The Group Information and ElevatorName will be retrieved and displayed in an editable text box. Edit the GroupInformation and Elevator Name accordingly and click in Apply button onceit is done for each group or click on OK if there is no more changes.



4.4. AEN (Automatic Email Notification) Setting OptionalModuleIt is important to track critical elevator-related events. These events are relatedto the fault triggered. Failure to monitor events may result in loss of use, lossof response time, systems down time, and most often added expense. All toooften, critical dates are missed, and no one is notified until an unplannedexpensive solution must be quickly implemented.

a. Server In this box, you have to enter the SMTP setting so that your emailcan send out through this server. Simple Mail Transfer Protocol (SMTP), aprotocol for sending e-mail messages between servers. Most e-mailsystems that send mail over the Internet use SMTP to send messages fromone server to another. (Additional information please consults your ITAdministrator)

b. Mail From The email address that you are send out.c. Send To The email address that will receive the alert.d. Authentication setting Some SMTP server require you to have the

username and password for verification in order to have your email sendout. Choose None if authentication is not require by your SMTP server.

e. Email notification can also be disable by ticking the Disable AEN checkbox.

f. A log file can also be retained by ticking the Keep a log of Email sendcheck box.



4.5. ASMN (Automatic Short Message Notification) Setting Optional ModuleIt is as important as AEN with similar functions but with greater flexibilitiesand advantage. ASMN (Automatic Short Message Notification) is the abilityto send text messages to mobile phones. The text can comprise of words,numbers, or an alphanumeric combination. Each short message can be up to160 characters in length.

a. Mobile Phone No. Enter the mobile phone number here that will receivethe short message alert.

b. SMS notification can also be disable by ticking the Disable ASMNcheck box.

c. A log file can also be retained by ticking the Keep a log of SMS sendcheck box.

d. Advantages of ASMN SMS is an inexpensive method of communication. 160 characters take up as much room as a one-second-voice call. Messages are delivered immediately when the recipient's phone is

turned on. Messages get stored and delivered later if the recipient's phone is not

on. Like e-mail, they can also be reviewed or stored in your phone for as

long as you wish.e. Communication Settings

Port: TCP/IP using standard port 502 (Consult BMS supplier for portnumber)

Baud Rate: 9600 Data Bits: 8 Parity: None Stop Bit: 1



4.6. BMS (Building Management System) Interface Setting Optional ModuleBuilding Management System (BMS) is a computer software program, usuallyconfigured in a hierarchical manner, to control, monitor and manage all theequipment installed in the building. This equipment can include elevator,escalator, heating, ventilation, cooling, security, and lighting. Buildingmanagement systems can be interface using protocol such as MODBUS.XEMS also provide such interfacing with BMS through MODBUS TCP orMODBUS RTU.

a. MODBUS interface can be disabled by ticking the Disable BMSInterface check box.

b. Node Address - This is the node address of the slave device your aretalking to and allows for multiple MODBUS devices on the network

c. Communications Settings These settings are only require if MODBUSRTU is deployed. No setting require for MODBUS TCP.

a. Port: The serial port connectedb. Baud Rate: 9600c. Data Bits: 8d. Parity: Nonee. Stop Bit: 1



4.7. AVN (Automatic Voice Notification) Voice Setting Optional ModuleXEMS comes with powerful emergency and incident notification namelyAutomatic Voice Notification or AVN. When an incident occurs, AVN alertsto voice devices to your emergency operations team. AVN then equips youwith an online Command Center that manages an incident long after thesituation is under control.



5. XEMS IN MONITORING MODE

5.1. Main ScreenXEMS when starts up, it will display a comprehensive view of essentialinformation of all the elevators connected to the system.

Figure 1: XEMS Main Screen

Blow Up view of the Windows Title

5.2. Summary ScreenAt one glance, the Summary Display for Lift Position window is able todisplays all the elevators position and traveling direction.

Blow Up view of a group in the Summary Display window

Project Name Date/time

FloorPosition

TravelingDirection

ElevatorName

Communication Status for each groupRed LAN Connection is no goodAmber LAN Connection is OKGreen XEMS to Machine Room interface Box Connection is OK



5.3. Individual Groups Status DisplayWithout compromise, if there is more than one group of elevators connected tothe system, the Individual Group Status window will automatically toggleitself to display each groups elevator status in a sequential manner. As such,without any manual intervention, the user is able to view all the elevatorsstatus.The screen will toggle itself automatically every 5 seconds (Adjustable)

Blow Up view of Individual Groups Status Display Window

Event or Status ON/OFFCondition- Red or Green is ON- Blank is OFF

GroupInformationE.g.Location or

To adjust therefresh rate forthe display ofGroup Status

ElevatorName



5.4. Instant Message CenterAt the Message Center, it will display an instant message of the detailinformation of any event and fault triggered. As such, the user will not missany event even during their absence.At the same time, the AVN will come into action, upon any activation of eventor fault, to announce the details of the event or fault activated or deactivated.To disable the AVN, simply click on the Mute AVN check-box.There are few AVN Voices you can choose from, to be explained in latersection of this manual.The ALARM RESET Button is to reset the alarm which will be sound whena Fault or safety device is activated.Once the event has been attended to, the instant messages can be cleared byclicking the Clear Message button.

* Please note that if AVN is activated, no Alarm will be disabled

Instant Messageshowing the details ofthe event of faulttriggered

To Clear the InstantMessage after it has beenattended to

To reset the Alarm afterthe Safety Device isactivated

To muteannouncement fromthe AVN module *

When there is instant message to display, backgroundof the Message Center will turn Red in color. Else itwill be light Grey in color.



5.5. Individual Group Status Display

5.6. Escalator Status

Floor NamePanel

Up Hall Call

Non-Service or Non-Stop Floor

Hall CallPanel

Floor Number Down Hall Call

Door Open

Car Call

UpDirection

DownDirection

Up Traveling Down Traveling Fault



6. XEMS IN EVENT LOGGING VIEWER MODEXEMS maintains a history of all event logs on a monthly basis. All the past events ofeach month are collectively stored into a month-file to facilitate easy reference andarchiving. When activated from the pull-down menu from the Main Screen, XEMS willload the entire events log for the current month as shown below.

6.1. Viewing of Current Month Event Log

Each event occurred are display in a single line format where the Elevatorname, type of event, On/Off Status, Date and Time activated, and the recordnumber are displayed comprehensively.

The scroll bar on the right of the window can be used to review what are theevents occurred for that month.

Events Recorded



6.2. Archiving History Event LogXEMS is also able to help to archive the history of events which were loggedand stored on a monthly basis. To retrieve the history of events, simply selectthe Year and Month from the list box below and click on Load History.The history of events will be presented in the same manner as the currentevents.

Select the year andmonth of the historydata to retrieve

Click on LOADHISTORY to load thehistory of event logClick on RETURN TO

CURRENT to load andcontinue to view thecurrent event log

To generate a reportfor print purpose



6.3. Print Event LogsFor better analysis, the event logs can be printed. Clicking the GenerateReport button will generate a report of all the events in the current month oreven the history of event log if it is under the history mode is shown below.

To continue to print, click on the Print icon on the top left corner of thereport. Please ensure that a default printer is connected.



8 XEMS IN COMMAND MODE

XEMS, as a command center, can be used to control the elevators, which are connected tothe system, through a simple a user command interface. From the pull down menu on themain page, the types of command can be selected accordingly. Before the user canintervene with the controls of the elevators, they will be authenticated through a passworddialog. Upon entering the valid password, the respective Command Control window willbe shown. The default password is 12345 and user is advice to change to their ownpassword after the system is installed.

When wrong password is entered, an error message will be prompted.

To change the password, XEMS will prompt the user to enter the new password twicebefore the new password can be updated.



Once XEMS has authenticated the user, the respective command and control window willbe displayed.

8.1 Parking CommandNormally for energy saving purpose, elevators can be controlled to park andrest at a predetermined floor either manually or base on a daily schedule.

XEMS can park the elevators on a group basis. When the Parking Commandwindow in first brought up, the Parking Command status of Group 1 will beloaded. Basically, there are 2 mode of control.

a. Manual ModeXEMS allows the elevators to be controlled to park at any time, manually.Select the ON option for the desired elevators to park and Click on the SETPARKING COMMAND button to complete the Parking Command.

b. Scheduler ModeAlternative, XEMS also allows the elevators to be parked base on a schedulewhich can be selected individually. Simply select the START and ENDtime to set the schedule for each elevator.When the Manual Mode is set to ON, the schedule set for parking has noeffect on the elevators. When the Manual Mode is set to OFF, the Schedulewill start and park the elevators when the schedule is up. However, if there area need to un-park the elevators when the elevators are parked within theschedule, simply click on the DISABLE SCHEDULER check box.



Once the desired settings for a group is done, click on the Apply to confirmthe settings and continue setting for next group, or click on OK to confirmsettings and exit Parking Command window.

8.2 Floor Lock-Out CommandFor security or other purpose, the service floor can be locked out similarlybase on the Scheduler. XEMS can control the floor lock-out on a group basis.When the Floor Lock-Out Command window in first brought up, the FloorLock-Out command status of Group 1 will be loaded.

Floor Lock-out can only be controlled using the Scheduler. In order to resumethe all the floors back to service floor, simply click on the DISABLESCHEDULE check box.A check box is display adjacent to each floor number. To lock out any floor,simply un-check the check box of the respective floor. However, if there isneed to resume all floors back to serviceable, simply click on the DISABLESCHEDULER check box.Once the desired settings for a group is done, click on the Apply to confirmthe settings and continue setting for next group, or click on OK to confirmsettings and exit Parking Command window. .



9 XEMS IN ANALYZER MODETo allow building management to understand the traffic condition of each group ofelevators, XEMS has come with an Analyzer Mode to fulfill this requirement.

The basic types of analysis are as follows:

9.1 Hall Call Analysis Hall Call Count

This allows the user to understand the in coming traffic at each floor. Hall Call Waiting Time Hall Call Waiting Time information is able to understand how efficient the

group controlled elevators are, in handling the traffic. This waiting timeinformation at each floor can only be used as estimation. However, toprovide a complete comprehensive analysis of the traffic condition, pleasecontact Hitachi Elevator Engineering (Singapore) for a more specializedtool for data collection and report generation. The waiting timeinformation available is Maximum Waiting Time, Minimum Waiting Timeand Average Waiting Time.

There are 2 types of view. The Graphical view and Summary Table view

Below show the steps generate a report on the hall call analysis report.

Select Data Analysis from the pull-down menu and click on Hall CallAnalysis. A selection dialog box will appear.

Select the Group Number Select the type of analysis

o Hall Call Counto Maximum Waiting Timeo Minimum Waiting Timeo Average Waiting Time

Select Year and Month for XEMS to retrieve the data from Select the Start and End Date for analysis Select the Start and End Time for analysis Once the selection is done, click on LOAD AND SHOW button for

XEMS to generate a report of the respective type of analysis To print a hardcopy of the report, simply click on the Printer icon from

the report window



Below is a summary table of all the Hall Call Analysis information. It can provide a oneglance view of all the information

Selection dialog box forHall Call Analysis



9.2 Car Call Count at each floorThis function will generate an analysis of Car Call Count for each elevator toeach floor.

Below show the steps generate a report on the Car Call analysis report. Referto 7.1 sample of Selection Dialog Box.

Select Data Analysis from the pull-down menu and click on Car CallAnalysis. A selection dialog box will appear.

Select the Group Number Select the elevator name Select Year and Month for XEMS to retrieve the data from Select the Start and End Date for analysis Select the Start and End Time for analysis Once the selection is done, click on LOAD AND SHOW button for


the report window

Below is the graphical view of the Car Call Count information for ElevatorNumber LD1



Below is a summary table showing the Car Call Count for All elevators ateach floor

9.3 Event Trigger AnalysisThis Analysis will help to understand the various types of events that areoccurring at each floor for each elevator. In this analysis mode, XEMS willgenerate ALL the pass events that have occurred. As such, there is no need tofor selection of Duration.

Below shows the steps to generate an Event repot Select Data Analysis from the pull-down menu and click on Event

Statistic. A selection dialog box will appear. Select the Group Number Select the Elevator Name Once the selection is done, click on LOAD AND SHOW button for


the report window



Below show a tabulated analysis of the Faults occurring at each floor for eachelevator.



10 Appendix ABelow table shows the grouping of each elevator in relation to the STEI Box/CardNumber

Box/Card# Connector #

Group/Signals#

Elevator/Escalator/AutoLine Name

Box 1

A 1

L1L2L3L4

B 2 SL1

C 3L1L2

D 4 SL1

* Please note that all boxes are sealed with a Warranty Void sticker. Warranty isconsidered void if respective boxs sticker is removed and/or broken without consentfrom D-Net Solution Singapore.

User Manual

Documents

hardware setup

xems software setup

pc setup

table of contentsxems

floor number setting

xems configuration

escalator status

system requirement