User Guide for Parents - Ministry of Education

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User Guide for Parents

ASKnLearnTM

Learning Management System (LMS) Date : 06-Aug-2013

Version : 2.1

Created By : --

Modified By : Tan Siew Ling

Change Log

ASKnLearnTM

Learning Management System | User Guide for Parents 1-1

1 Change Log

VERSION DATE DESCRIPTION

2.0 28-Mar-12 Updated from v1.0.2

2.1 06-Aug-13

Updated new UI for login page and new user registration form

Updated view blog from Announcements & Notifications instead of Tools

Added dropbox feature under profile

Table of Contents

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2 Table of Contents 1 Change Log .................................................................................................................................................. 1-1

2 Table of Contents ......................................................................................................................................... 2-1

3 Introduction .................................................................................................................................................. 3-1

4 Getting Started ............................................................................................................................................. 4-1

4.1 Accessing the Portal via School Direct Link .......................................................................................... 4-2

4.2 Accessing the Portal via LMS Main Page ............................................................................................. 4-3

4.3 New User Registration .......................................................................................................................... 4-4

4.4 Retrieving your Password ..................................................................................................................... 4-7

5 Navigating around the Portal ...................................................................................................................... 5-1

5.1 Features of Menu Bar............................................................................................................................ 5-2

5.2 Module Features ................................................................................................................................... 5-3

6 View and Update Profile Information ......................................................................................................... 6-1

6.1 Profile .................................................................................................................................................... 6-2

6.2 Photo ..................................................................................................................................................... 6-3

6.2.1 Upload Photo .................................................................................................................................. 6-3

6.2.2 Take a Photo from WebCam .......................................................................................................... 6-4

6.3 Password ............................................................................................................................................... 6-5

6.4 Security Question .................................................................................................................................. 6-6

6.5 Dropbox ................................................................................................................................................. 6-7

6.5.1 Unlink from Dropbox ....................................................................................................................... 6-8

7 Announcements & Notifications ................................................................................................................ 7-1

7.1 Parents’ Notifications............................................................................................................................. 7-2

7.1.1 Unread Notifications ....................................................................................................................... 7-2

7.1.2 All Notifications ............................................................................................................................... 7-2

7.1.3 Participate in Poll ............................................................................................................................ 7-3

7.2 Survey for Parents ................................................................................................................................. 7-4

7.2.1 Attempting Survey .......................................................................................................................... 7-4

7.2.2 Resume Survey .............................................................................................................................. 7-6

7.2.3 Survey Report ................................................................................................................................. 7-7

7.3 Child Announcement ............................................................................................................................. 7-8

7.4 Blog ....................................................................................................................................................... 7-1

7.4.1 Write Articles ................................................................................................................................... 7-2

7.4.2 Edit Article ....................................................................................................................................... 7-4

Table of Contents

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7.4.3 Delete Article .................................................................................................................................. 7-5

7.4.4 Write Comment ............................................................................................................................... 7-6

8 eReports ........................................................................................................................................................ 8-1

8.1 Child On-Going Tasks ........................................................................................................................... 8-3

8.2 Child Completed Tasks ......................................................................................................................... 8-4

8.3 Child Logon Report ............................................................................................................................... 8-5

8.4 Child Tracking Report............................................................................................................................ 8-6

8.5 Child Attendance Report ....................................................................................................................... 8-7

8.6 School Events Calendar ........................................................................................................................ 8-8

9 eResult .......................................................................................................................................................... 9-1

10 Tools ............................................................................................................................................................ 10-1

10.1 Consultation ........................................................................................................................................ 10-3

10.1.1 Calendar ....................................................................................................................................... 10-4

10.1.2 Making an Appointment ................................................................................................................ 10-9

10.1.3 View My Bookings ...................................................................................................................... 10-10

10.2 eStreaming ........................................................................................................................................ 10-14

10.2.1 Selection of Subject Combinations ............................................................................................. 10-15

10.2.2 View Streaming Result ............................................................................................................... 10-19

10.2.3 Appeal ......................................................................................................................................... 10-20

10.2.4 View Appeal Result ..................................................................................................................... 10-22

10.3 Suggestion Space ............................................................................................................................. 10-23

10.3.1 Add a Suggestion ....................................................................................................................... 10-25

10.3.2 Edit Suggestion ........................................................................................................................... 10-27

10.3.3 Delete Suggestion ...................................................................................................................... 10-27

10.3.4 View Result ................................................................................................................................. 10-28

10.4 Lesson Plan ....................................................................................................................................... 10-30

10.5 Travel Declaration ............................................................................................................................. 10-33

10.5.1 Declaring Travel Plans ................................................................................................................ 10-34

10.5.2 Manage Travel Plans .................................................................................................................. 10-38

11 Links ............................................................................................................................................................ 11-1

12 Appendix ..................................................................................................................................................... 12-1

12.1 Uploading Attachments ....................................................................................................................... 12-2

Introduction

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3 Introduction

Introduction

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The Parents’ Portal is designed to provide parents an opportunity to understand and be involved in their

child’s activities in school.

Using this portal, parents can view the tasks assigned to their child, monitor their child’s learning

progress and, be involved in activities and events held by the school.

Getting Started

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4 Getting Started

Accessing the Portal via School Direct Link

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4.1 Accessing the Portal via School Direct Link

1. To access to the portal, login to http://lms.asknlearn.com/(school’s_instance_name)

2. Click on Parents’ Portal tab

3. Enter your child’s User ID (e.g. NRIC No. / FIN)

4. Enter your password

If you are logging in for the first time, enter your password as parents

5. Click on Sign In

http://lms.asknlearn.com/(school's_instance_name)

Accessing the Portal via LMS Main Page

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4.2 Accessing the Portal via LMS Main Page

If you are unsure of your school’s instance name, you can access the Parents’ Portal via the main LMS

page.

1. Go to the address: http://lms.asknlearn.com

2. Click on the Login as a parent here link

You should see after clicking the Login as parent here link

3. Select the level your child is as of current by clicking the respective radio buttons: Primary,

Secondary or Tertiary

4. Select the school your child is studying in by selecting the school from the drop down list

5. Enter your child’s User ID (e.g. NRIC No. / FIN)

6. Enter your password

If you are logging in for the first time, enter your password as parents

7. Click Login

http://lms.asknlearn.com/

New User Registration

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4.3 New User Registration

If this is your first visit to the Parents’ Portal, you will be directed to the registration page as shown

below.

In order to view and access the contents of the system, it is compulsory for you to

register an account with the LMS.

1. Input your name

2. Select who will be using this account

3. Input a password

Minimum 5 characters required for password

4. Confirm your password by re-entering it

5. Input email address to receive email notifications sent by the system and / or the school

You are allowed to input more than 1 email addresses

Separate each email address by a semicolon (;)


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6. Input your contact number(s)

7. Input your contact address

8. Confirm the information you have entered and click Submit

9. If your registration is successful, you will see the following page

10. Click on Click Here link to re-login to the portal


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11. You will be directed to the login portal as shown below

Retrieving your Password

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4.4 Retrieving your Password

On activating the Password Request feature, the system will send you your password to the email

which you had registered in the LMS.

1. To retrieve your password, click on the “Retrieve your Password” link located on the login panel

From School’s Direct Link

From LMS Main Page

Retrieving your Password

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2. Enter your child’s User ID

3. Click Next

4. You will be informed that your password has been sent to the email address which had been

registered in the system.

Your email address will not be displayed due to security reasons.

In the case if you have forgotten the email address, kindly proceed to your child’s

school administrator for assistance to reset your password.

5. Click on Click Here link to return to the portal’s login page

Navigating around the Portal

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5 Navigating around the Portal

Features of Menu Bar

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5.1 Features of Menu Bar

On the top of the page shows the launch bar

Home - Shows notifications and announcements posted for you and your child

eReports - Shows the tasks your child has been assigned and a calendar of school events

eResult - Shows your child’s result (report book)

Tools - Contains various wizards (modules) that you can use to

e.g. schedule an appointment with your child’s teacher(s), view the lesson plans by your

child’s teachers, etc…

Links - Contains useful links shared to you by the school’s administrator

Profile - View and update your personal particulars

Logout - Logout of the portal

The school’s logo

Menu Bar Your child’s name and class

Your Profile

Module Features

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5.2 Module Features

The Module Header shows the name of the module you are currently in.

Click on the different modules in the Module Bar to switch your views

Access to the various functions within the module in the Function Bar

View and Update Profile Information

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6 View and Update Profile Information

Profile

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6.1 Profile

The Profile menu allows you to view and update your personal particulars.

1. On the menu bar, click Profile, or

2. Click on your profile picture that is located on the top right corner of the launch bar

Your profile is classified to the below menus:

Profile - Your personal information such as name, email and contact no.\

Photo - Your profile picture

Password - Your logon password

Security Question - The question that will help remind you in case you have forgotten your

password

Dropbox - Link your dropbox account so that you can upload files from your

dropbox to LMS

To navigate to any other section, click on the relevant section title located at the left

panel

3. Update your personal particulars

4. Click on Save to save the changes

Photo

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6.2 Photo

To view or change your profile picture,

1. On the left panel, click Photo

2. Select either ways to upload your photo:

o Upload Photo Browse and upload an image file

o Take a Photo from WebCam Take a photo straight from your computer’s web camera

6.2.1 Upload Photo

1. Click Browse to select an image file

2. Click Upload

3. Click on to refresh the photo

4. Right click on the launch bar and select Refresh / Reload

5. Your profile picture will be updated

Photo

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6.2.2 Take a Photo from WebCam

Ensure that a web camera is plugged in to your computer

1. Click on Click here to Take Photo link

2. Click Allow when prompted for Adobe Flash Player Settings

3. Click on

4. Click on

5. You will be informed if the photo has been updated successfully

6. Click on to return to your profile

7. Click on to refresh the photo

8. Right click on the launch bar and select Refresh / Reload

9. Your profile picture will be updated

Password

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6.3 Password

To change your password,

1. On the left panel, click on Password

2. Enter your current password, new password and confirm your new password

3. Click Save to save the settings

Security Question

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6.4 Security Question

To add or edit your security question,

1. On the left panel, click on Security Question

2. Select a question or choose to enter your own question

3. Input your answer

4. Click Save to save the changes

Dropbox

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6.5 Dropbox

The Dropbox feature allows you to link your dropbox account so that you can select files from your

dropbox to the LMS.

To add a link to your dropbox account,

1. On the left panel, click Dropbox

2. You will be directed to the dropbox login page

3. Input your login credentials

4. Click Sign In

5. You will be prompted with the below message

6. Click

7. Your dropbox account will be added to your profile account

Dropbox

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6.5.1 Unlink from Dropbox

To remove your dropbox account,

1. Click

Announcements & Notifications

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7 Announcements & Notifications

Parents’ Notifications

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7.1 Parents’ Notifications

When you login to the Parents’ Portal, under Home, you will see a list of unread notifications for you

You can also click on the tags located at the right side of the screen to display only notifications /

announcements that are tied to the selected tag

7.1.1 Unread Notifications

1. Click on the title of the notification to view

2. Click on the Previous button ( ) located at the top right corner of the module header to return

to the list of notifications page

3. Acknowledge that you have read the notification by clicking on the

button to return to the list of unread notifications.

7.1.2 All Notifications

To view the notifications you have read before, on the function bar, select All Notifications

Parents’ Notifications

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7.1.3 Participate in Poll

To vote, under the Poll section,

1. Select the option

2. Click Submit

You are only allowed to submit your vote once

Survey for Parents

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7.2 Survey for Parents

To take the survey that is assigned to you, click on the link provided to launch the survey

7.2.1 Attempting Survey

Once you have launched the survey, you will see the following:

Survey for Parents

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1. To start, click on Take Survey

2. Select or input your responses

Questions that are marked with an ‘*’ indicates they are compulsory question

3. To save your responses and resume later, click on the Save button

To submit your responses, click on the Submit button

Click Yes when prompted for confirmation to submit your responses

Once submitted, you will not be allowed to re-attempt the survey

Survey for Parents

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7.2.2 Resume Survey

1. To resume your survey, launch the survey from Parent’s Notifications (Refer to Survey for

Parents)

2. You will be prompted if you would like to restore your responses.

3. Select Yes to restore your saved responses or No to clear your previously saved responses.

4. Click on Take Survey to proceed (Refer to Attempting Survey)

Survey for Parents

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7.2.3 Survey Report

After you have submitted your survey responses, you may view the report of your responses.

1. Click to view your responses

2. To print your report, click on the Print this report button located at the top of the report page

Child Announcement

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7.3 Child Announcement

To view announcements for your child / ward,

1. On the module bar, click on

2. Click on the announcement title to view the full message contents

You can also click on the tags located at the right side of the screen to display only notifications /

announcements that are tied to the selected tag

Blog

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7.4 Blog

Blog allows you to view / comment

To access the blog,

1. Click which is located on the module bar

2. A list of available blogs will be displayed

3. Click on the title of the blog to view

Blog

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7.4.1 Write Articles

1. Click

2. Input Title

3. Input article contents

4. Upload attachments if required

Blog

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5. Tag the article to keywords. You can either:

o Create new tags by entering tags in the box provided

If there are more than 1 tag, separate each tag with a comma (,)

o Select existing tags available

6. Indicate if to allow other users to comment on your article

7. Indicate if to publish the article

Blog

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7.4.2 Edit Article

To edit an article,

1. Click on the link

2. After updating the article, click to save the changes

3. Click on the blog title to view the blog

Blog

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7.4.3 Delete Article

To delete an article,


Blog

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7.4.4 Write Comment

To comment on an article,


2. Input your comment in the box provided

3. Click on the button

eReports

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8 eReports

eReports

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To view your child’s assigned tasks and learning progress, on the menu bar, click eReports

On the module bar, select the report that you would like to view

Tasks assigned to your child

Tasks your child has completed

Frequency your child log in to LMS Actions taken by

your child in LMS

Your child’s attendance

Events and activities in school

Child On-Going Tasks

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8.1 Child On-Going Tasks

The Child Ongoing Tasks report shows tasks that have been assigned to your child.

Mouse over to view the details of each task

Child Completed Tasks

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8.2 Child Completed Tasks

The Child Completed Tasks report shows all the tasks your child has completed

Select the date filter to view the different tasks completed within that particular period

Child Logon Report

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8.3 Child Logon Report

The Child Logon Report shows the frequency and duration your child spent in LMS each week

Click on the left and right arrows to navigate to other months

Navigate to Previous Months

Navigate to Upcoming Months

Child Tracking Report

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8.4 Child Tracking Report

The Child Tracking Report shows what your child has been working on in LMS

Child Attendance Report

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8.5 Child Attendance Report

Through the Child Attendance Report, you are able to view your child’s attendance in school

This is only applicable if your child’s school is using the e-Attendance feature

School Events Calendar

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8.6 School Events Calendar

View the school’s events and activities via the School Events Calendar

Click on the event to view full details

eResult

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9 eResult

eResult

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To view your child’s report book, on the menu bar, click eResult

Select a report book to view your child’s / ward’s results

(Your child’s / ward’s result)

Tools

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10 Tools

Tools

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The Tools hub contains different wizards that allow you to write blogs, schedule an appointment with

your child’s teachers, select subject combination for your child etc…

To access the Tools hub, on the menu bar, click on Tools

Consultation

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10.1 Consultation

Consultation module allows you to schedule an appointment with your child’s / ward’s teachers for a

consultation session

On the top menu bar, you will see 2 views: Calendar and Booking

Calendar allows you to schedule an appointment with your child’s / ward’s teachers

Booking allows you to view a summary of your bookings

Consultation

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10.1.1 Calendar

Under Calendar view, you can select your preferred method to schedule an appointment

Select to Book by Date or Book by Personnel

Consultation

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10.1.1.1 Book by Date

Book by Date is the default view you will see. There are 2 different views in which you can further

select to view a teacher’s available timeslots: View by Day or View by Week.

Use the arrows located beside Today icon to navigate to the previous or next day or week

Consultation

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Select your preferred timing (s)

Based on the setups for the resource, you may be allowed to select more than 1 time

slots

Click

Consultation

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10.1.1.2 Book by Personnel

Book by Personnel allows you to select specific resource to schedule the appointment

To filter the resources based on their assigned categories, click on the tags located on the left of the page

Click to schedule an appointment with the resource

The monthly calendar will display all the available dates for your selected resource

Consultation

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On your preferred date, click on to proceed with the booking

Based on your selected date, it will show the timings available.

Select your preferred timing (s)

Based on the setups for the resource, you may be allowed to select more than 1 time

slots

Click

Consultation

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10.1.2 Making an Appointment

Indicate the frequency of the meeting

The Additional Info field allows you to input information of this meeting

If you have booked for more than 1 time slots, you can either click to

add the information to all the time slots you have selected, or indicate different information for different

time slots manually

Repeat for all function:

Manual input for individual time slots:

Click to confirm your booking(s)

Click to view the appointments you have made

Consultation

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10.1.3 View My Bookings

To view the bookings you have made, click which is located on the top bar

On the left panel, you can select to view your bookings by resource or view all

10.1.3.1 View My Bookings by Resource

In this view, you can further select your preferred view: List Mode or Calendar Mode

10.1.3.1.1 List Mode

To filter the resource you are looking for, use the Search box

Click on the View icon ( ) to view the details of your bookings

You can remove your current bookings by selecting the booking to be removed and click

Consultation

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10.1.3.1.2 Calendar Mode

Select the category and resource from the drop down list

Your bookings for the selected resource and current month will be displayed

Mouse over to see the details for the time period booked

Click to navigate to the previous month and to navigate to the next month

Consultation

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10.1.3.2 View All My Bookings

Select a date range

Click

Search results will return all the bookings you have made within the selected date range

To further filter through the results, use the Search box

Consultation

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10.1.3.3 Cancellation of My Bookings

There are 2 ways in which you can cancel your bookings:

Calendar Mode in View Bookings by Resource

Click on the icon to delete the booking

List Mode in View All

Select the bookings by checking the checkbox(es) then click

eStreaming

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10.2 eStreaming

eStreaming module allows parents / guardians of Secondary 2 students to select the subject

combinations for their child / ward who are promoting to Secondary 3 the following year.

This section of the guide is only valid if the school has specified the option to allow

parents to select subject combinations via the Parents’ Portal.

Kindly check with the school’s administrator / staff if you are unsure.

eStreaming

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10.2.1 Selection of Subject Combinations

On the cover page, you will see the streaming period. You can only select when the streaming period is

open.

eStreaming

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1. Click on Begin Selection

2. You will see your child’s /ward’s results for each subjects

3. Select the combinations in order of preference (1st as most preferred)

4. You may wish to enter your remarks in the box provided.

eStreaming

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5. Click Next ( )

6. Your selected choices will be displayed

7. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection.

8. You will be notified upon successful submission.

9. Click Back to Cover Page to return to the cover page of the eStreaming module or click Back to

Tools to return to the Tools page

eStreaming

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On the start page, you will see a summary of your submitted choices.

On the Tools page, you will see a list of modules that are available for you to access.

Sample screenshot on the list of modules under Tools menu:

eStreaming

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10.2.2 View Streaming Result

You can view the class and subject combination that your child / ward had been assigned to when the

result has been released.

The result will be displayed on the cover page when you access the eStreaming module.

eStreaming

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10.2.3 Appeal

You can submit the appeal choices when the period is open.

1. Click I want to Appeal Now ( )

2. Select preferred subject combination

3. You may wish to enter your remarks in the box provided.

4. Click Next ( )

5. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection.

eStreaming

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6. You will be notified upon successful submission.

7. Click Back to Cover Page to return to the cover page of the eStreaming module or click Back to

Tools to return to the Tools page

eStreaming

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10.2.4 View Appeal Result

You can view the class and subject combination that your child / ward had been assigned to when the

result has been released.

The result will be displayed on the cover page when you access the eStreaming module.

Suggestion Space

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10.3 Suggestion Space

Suggestion Space allow parents to participate in providing suggestions and feedbacks in the space

created by the school

On launching the module, you will see a list of space created by the school that you can participate in

Suggestion Space

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Click on the title to view the space details and all suggestions

Suggestion Space

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10.3.1 Add a Suggestion

To add a new suggestion, click New Suggestion button

Enter your suggestion title, the current situation and your suggestion

Under Outcome Notification, select Yes if you would like to receive notification to know if your

suggestion has been approved or rejected

Click Add to submit your suggestion to the school for approval. Otherwise click Cancel to discard your

suggestion.

Suggestion Space

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Once submitted, your suggestion will be under View All Suggestions

Suggestion Space

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10.3.2 Edit Suggestion

Click on Edit to modify your suggestion

You are not allowed to edit your suggestion if the author has approved/rejected your

suggestion

Click on Update to save your modified suggestion

Click Cancel to discard your changes

10.3.3 Delete Suggestion

Click Delete to delete your suggestion

You are not allowed to delete your suggestion if the author has approved/rejected

your suggestion

Confirm to delete the suggestion by click OK. Otherwise, click Cancel.

Suggestion Space

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10.3.4 View Result

Under View All Suggestions, you can view the results of the suggestions whether they are approved

and/or declined.

Instead of viewing suggestions of all status, you might be able to see only approved

suggestions or declined suggestions as this is based on settings by the author of the

space

Click on View Result to view the result of the suggestion

Icon Description

Your suggestion has been rated as the Best Suggestion of the Month

Your suggestion has been rated as a Good Suggestion

Your suggestion has been rated as the Implemented Suggestion of the Month

Suggestion Space

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You can see author’s feedback on your suggestion and ratings

Click Back to return to view all suggestions

Lesson Plan

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10.4 Lesson Plan

The Lesson Plan module allows you to view the lessons planned by your child’s teachers

Select (in the following sequence)

1. Department,

2. Teacher’s name, and

3. Year

Click on View User’s Lesson Plan

Lesson Plan

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System will generate the lesson plans created by the selected user

Icon Description

1. Contains no lesson plans for the week, or

2. Teacher’s lesson plans are not approved yet

Click to view lesson plans for the week

Click on the calendar icon (shown on the green column) to view the detailed plan

Lesson Plan

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Details of lesson planned by your child’s teacher

Click on Close or Exit button located at the bottom of the plan, to return to the calendar of lesson plans

Travel Declaration

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10.5 Travel Declaration

Travel Declaration module allows you to declare your child’s / ward’s travel plans.

This section of the guide is only valid if the school has specified to allow parents to

declare travel plans via the Parents’ Portal.

Kindly check with the school’s administrator / staff if you are unsure.

Travel Declaration

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10.5.1 Declaring Travel Plans

To create a new record, click My Child / Ward Travel Declaration

Select the travel form that is applicable

Select Yes if you intend to travel during the holidays. Otherwise, select No.

If you have selected No, you will not be required to enter any other information. Click Save or Save and

Add Another to save the information entered and proceed.

Travel Declaration

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If you have selected Yes, proceed to fill up the information required:

Specify the start and end dates of travel

Select the country and city you will be travelling to

Indicate your overseas address and contact number

Travel Declaration

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Specify your mode of travel and purpose of travelling

Indicate your next-of-kin (who to contact in times of emergency)

If you will be taking transit flights, click Add Transit Info link to add your transit information

Specify the start and end date, country and city of transit. Click Add Transit Info to add more transit

flight information.

Confirm the information you have provided is correct and then click on the checkbox as a declaration

that the details you have provided is true and accurate at the time of submission

Click Save or Save and Add Another to submit your declaration

Travel Declaration

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Click OK when you see a pop up box informing you that the record is successfully saved and submitted

Travel Declaration

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10.5.2 Manage Travel Plans

You are allowed to update / delete when you declare using My Travel Plan form.

If you have declared using the defined travel form created by the school, you are not allowed to update /

delete the information you have submitted once the permission date of the form has expired.

Links

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11 Links

Links

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The Links hub page lists the links added by the school’s administrator

To access, on the menu bar, click Links

Sample Screenshot:

Appendix

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12 Appendix

Uploading Attachments

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12.1 Uploading Attachments

There are 2 ways to upload the image: File Upload and Repository

The File Upload option allows you to browse and upload an image from your computer.

Maximum file size and accepted file formats may vary across different modules.

Kindly refer to the instructions stated in blue.

Click Browse to browse for a file and click on Upload

Title - The title of the file you upload. You can modify the title if you wish to.

Description - Provide a brief description of the file you upload

Virtual Folder - A folder created in the system to backup what you have uploaded

My Resource is a default folder created by the system. If you would like to classify

your file attachments in different folder(s), click Create Virtual Folder

Uploading Attachments

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The Repository option allows you to select the files which you have uploaded before

If you have created your own virtual folder(s), do make sure you have selected the folder where your file

is stored in

By default, system will display My Resource folder

Then click on Use ( ) icon which is located on the right side of the screen, to select the image

User Guide for Parents - Ministry of Education

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