U.S. Merchant Acquiring: Pricing and Attrition Focus · Executive Summary 4 SMB Industry Attrition and SMB Business Closures 5 Expected Future Margins for ISOs and Acquirers 12 Competition
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3. Net Revenue Attrition by Volume Tier (Q1 ‘13 – Q1 ‘16)
4. Account Attrition by Industry (Q1 ‘13 – Q1 ‘16)
5. Volume Attrition by Industry (Q1 ‘13 – Q1 ‘16)
6. Net Revenue Attrition by Industry (Q1 ‘13 – Q1 ‘16)
7. SMB Exit Rates by Firm Size and Establishment Age
8. Total Net Revenue by Volume Tier (Q1 ‘12 – Q1 ’16)
9. Total Net Revenue by Industry (Q1 ‘12 – Q1 ’16)
10. Total Net Revenue $ per Merchant per Month (Q1 ‘12 – Q1 ’16)
11. Share of Total Net Revenue (Q1 ‘13 – Q1 ‘16)
12. Share of New Net Revenue Added by Tier (Q1 ‘13 – Q1 ‘16)
13. New Accounts Added by Volume Tier (Q1 ‘13 – Q1 ‘16)
14. Average Net Revenue BPS on New Accounts by Volume Tier (Q1 ‘13 – Q1 ‘16)
15. New Accounts Added by Sales Model (Q1 ‘13 – Q1 ‘16)
16. Average Net Revenue % on New Accounts by Sales Model (Q1 ‘13 – Q1 ‘16)
17. Account Attrition by Sales Model (Q1 ‘13 – Q1 ‘16)
18. Share of New Volume Added by Sales Model (Q1 ‘13 – Q1 ‘16)
19. Share of Attrited Volume by Sales Model (Q1 ‘13 – Q1 ‘16)
20. Share of Attrited Net Revenue by Acquirer Type (Q1 ‘13 – Q1 ‘16)
21. Share of New Net Revenue by Acquirer Type (Q1 ‘13 – Q1 ‘16)
22. Share of total Net Revenue by Acquirer Type (Q1 ‘13 – Q1 ‘16)
23. Gross Revenue Charged to Merchant by Industry (Q1 ‘12 – Q1 ‘16)
24. Total COS by Industry (Q1 ‘12 – Q1 ‘16)
The Strawhecker Group (TSG) is a management consulting company focused on the electronic payments industry. TSG works with clients from all aspects of the industry, including merchant acquirers, card networks, investment firms, banks, technology companies, and major merchants. The Electronic Transactions Association named TSG as Business Partner of the Year in 2010.