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Research Blunders or: How I Learned to Stop Worrying and Love the Fuck Up Christina York (aka Xtina) @UXtina Presented at User Research Friday, November 19, 2010
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URF2010: Research Blunders

Jan 11, 2015

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Christina York

This casual presentation was given at Bolt|Peters User Research Friday conference on Nov. 17, 2010.

The purpose of this preso was to not only to provide lessons learned, but also to encourage a culture where the eff up is celebrated.

**If you download the preso, I put a rough outline of the script in the notes field.**
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Page 1: URF2010: Research Blunders

Research Blunders or: How I Learned to Stop Worrying and Love the Fuck Up

Christina York (aka Xtina)

@UXtina

Presented at User Research Friday, November 19, 2010

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My job

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My support system

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Some tools I have used to eff up research data:

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What won’t tell you...

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Tools won’t tell you when your audio is full of gross noises.

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Tools won’t tell you when your video is X-rated.

Censored

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Tools won’t filter out embarrassing interruptions to your test.

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Tools won’t tell you that they suck.

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The power of the eff-up.

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The power of the eff-up.

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And that’s why I’ve learned to stop worrying and love the fuck-up.

Xtina York [email protected] @UXtina