URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 3

URBACT LAB SESSION 3

Action Planning

LAB 3

• Feedback on ULSG at work

• PART 1 -DESIGNING AN ACTION PLAN

– Key principles

– Ensuring participation

• PART 2 – RESOURCES

• PART 3 – PREPARATION FOR ULSG AT WORK

URBACT LAB 1 SESSION 3 2

LAB 3



– Key principles





LAB 3



– Key principles





THE CONCEPT OF ‘ACTION PLANNING’

• Moving from defining problems and expected results to determining actions designed to achieve them and indicators to measure your success

• A critical stage - requires careful timing and management

• Local Support Group involvement vital

• Co-creation delivers better action plans


WHERE ARE WE IN PLANNING CYCLE MODEL?


Problems

Stakeholders

Evidence

Results

Ideas

Actions

Resources

Check

Consultation

Launch ProblemsStakeholdersEvidenceResultsIdeasActionsResourcesCheckConsultationLaunch

ACTION PLANS

• Coherent set of tangible actions in response to the expected results

• Stakeholder involvement – roles and responsibilities

• Clear timeline (1,3,5,10 year plan?)

• Link to 2014-2020 results framework (results, actions, outputs, indicators)

• What-How-Who-When-Where?


DEVELOPING AN ACTION TABLE


ACTION TABLE

Expected result Reduced motorised traffic in the city centre to 50% of 1990 figures

Action Title & Short Description

Lead Actor or Agency

Key Partners Intended Outputs

Timescale Resources per annum

1.1 Introduction of smart traffic charging scheme

Establishment of charging perimeter and installation smart control infrastructure

Municipality –TransportDept.

- Police - Private IT company- Parking Authority- Motorist organisations- Media

Lower % of daily commuter car journeys

December 2015 ?

1.2 Programme of pedestrianisation and redesign of public open space

1.3 Increase public transport offer

1.4 Extend and improve cycle network

1.5 Reorganise parking system (offer and access routes)

…

THE HerO EXPERIENCE


THE ESIMeC EXPERIENCE – 1 SABADELL


Actions Objective 1, Action 1 Objective 1 Action 2

Description Effective use of the “one-stop window” office: Increase collaboration between organisations that provide services to businesses in the city

Re draft the local agreement to enhance employment and competitiveness in Sabadell

Duration June 2012 - June 2013 December 2012

Resources Own resources Own resources

Actors Local Development Agency

CIESC, Chamber of commerce, ASCAMM,

LEITAT, Secot

Local Development AgencyCIESC, Chamber of commerce, ASCAMM, LEITAT, Secot

Activities To update agreements with other entitiesin Sabadell city.To collect an updated list of contacts forlocal organizations collaborating with theofficeTo join information already obtained by allthe entities concerning skills needs by thebusiness.

3 meetings with the members stating the agreement Include new relevant parties in the new economic framework of the city

Results Short term we expect greater flexibility in solving specific problems of the business sectorAlso is expected to increase confidence in the administration

Achieving a consensus position with the agreement of all organizations face new challenges. Emphasize demand led workforce development in a strategic document for the city

LAB 3



– Key principles





GOOD PLANS AND DECISIONS


Content (C)

People (P)motivationcommitmententhusiasm

Quality of a plan or decision =CxP

Source: GROUP EXPO by Veikko Mantere

STRUCTURE AND PARTICIPATION


Consensus based methods

Conventional meeting led by a chairperson

Agora, meeting on equal terms, panel

Group meetings dominated by one or a

small number of participants

Clear meeting structure

No or poor structure

Strong participation

Weakparticipation

Joint view of the participants

The chairperson’s

view

The mostpowerful

participants’ view

Each participanthas his or her

own view

SOME METHODS TO IDENTIFY ACTIVITIES


DE BONO THINKING HATS


DE BONO THINKING HATS


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=fJ7SKarD9cPwtM&tbnid=i_lQ8su2Fc0EcM:&ved=0CAUQjRw&url=http://www.biggerplate.com/mindmaps/UbvRoAId/six-thinking-hats&ei=TBDoUeuYO8HnPNnYgegO&bvm=bv.49478099,d.bGE&psig=AFQjCNGBP4uei2U0Bgbrcg0sLqMe881tUg&ust=1374249093029534

OPERA


wn suggestions

air discussions

xplanations

anking

rranging

O

P

ER

A

START – STOP - CONTINUE


START STOP continue

• …………• …...........• ………….• ………….• …………..

• …………• …...........• ………….• ………….• …………..

• …………• …...........• ………….• ………….• …………..

IMPACT / EFFORT MATRIX


EFFORT

IMPA

CT

LOW

HIGH

HIGH

USEFUL RESOURCES• URBACT Guide - GETTING RESULTS THROUGH ANIMATED

MEETINGS: SEVEN TOP TIPS

• Dave Gray – Sunni Brown – James Macafuno: GAMESTORMING –A Playbook for Innovators, Rulebreakers, and Changemakers


LAB 3



– Key principles





RESOURCES – KEY PRINCIPLES


Vision Strategy

Expected

Results

Actions

Projects RESOURCES


• Resources are the means to an end – not an end in themselves

• Funding is just one example of resources


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Bp4xv86yn9VnRM&tbnid=M18uwCuUplSRXM:&ved=0CAUQjRw&url=http://www.tlm-ni.org/resources/index.php&ei=P73SUdTyCsiY0AWk-oGADA&bvm=bv.48572450,d.d2k&psig=AFQjCNG89-kbccSJBYCZsBjiBdqZEEo-Qw&ust=1372851893240380


• Be clear about what you want to achieve and what you need € for

• Explore wide range of potential funding sources

• Create a funding ‘cocktail’

• Be creative but realistic

• Consider monitoring requirements


FUNDING – KEY SOURCES

• European – CP 2014-2020

• National and Regional

• ‘New’ instruments / methods

– Crowd funding

– Public private partnerships

– Doing more with less – citizens, self organisation


CROWDSOURCING

• https://www.youtube.com/watch?v=-38uPkyH9vI


https://www.youtube.com/watch?v=-38uPkyH9vI



LAB 3



– Key principles





ULSG@WORK 3

• Objective: to develop a coherent set of actions

• Tasks: to brainstorm ideas using De Bono Hats and to record and structure the best using OPERA

• Tools: Action table, De Bono Hats and OPERA

• Deliverables: Action table filled in (poster)


WHAT NEXT?

• 15:30 to 17:30 ULSG@work-3

• Free evening

• Friday

– 0900 URBACT Talk

– LAB and ULSG@work 4 (Checking / assessment LAP) and preparing for

– LAB 5 (Dragons’ Den – The contest)

– Awards Ceremony

– PARTY!!


URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 3

Business

action tableurbact lab

workurbact lab

sabadellurbact lab

better action plansurbact

action planninglab

hero experienceurbact

results framework results

local agreement