How are Uptime Institute (UTI) Standards Relevant to AFCOM Members? Jonas Sadauskas IPP Consulting 17 th March 2011
Nov 18, 2014
How are Uptime Institute (UTI) Standards Relevant to AFCOM Members?
Jonas SadauskasIPP Consulting
17th March 2011
Slide 2 17 March 2011
Topics to be covered
What is the Uptime Institute (UTI)? Why is UTI relevant to AFCOM members? How are UTI Tier levels and TIA/EIA Tier levels related? How to pick an appropriate UTI Tier UTI Operational Sustainability Standard UTI Operational Sustainability Standard inclusions &
exclusions How is the UTI Operational Sustainability Standard
relevant? UTI Tier Certification Process Where to from here?
Slide 3
What is the Uptime Institute (UTI)?
Formed by Data Centre Owners, Operators and Managers
Focus on improving Data Centre reliability and availability
UTI collects and analyses failures amongst their network members and provides feedback
Was acquired in 2009 by the 451 Group Consequently, UTI now provides a Data Centre
Certification Service
17 March 2011
Slide 4
What are the currently recognised main Data Centre Standards?
TIA/EIA-942: Telecommunications Infrastructure Standard for Data Centers
UTI: Data Centre Site Infrastructure Tier Standard: Topology
UTI: Data Center Site Infrastructure Tier Standard: Operational Sustainability
AS, BS, Vendor (IBM, HP, Fujitsu) etc.
17 March 2011
Slide 5
What is TIA/EIA 942 (with amendments)?
TIA/EIA is a Standards Organisation TIA/EIA Standard can be summarised by a tick sheet
summary table TIA/EIA standard finishes with the design and build Tier Levels are 1, 2, 3 and 4
17 March 2011
Slide 6
What is the UTI Tier Standard?
Blend of design, build and run considerations UTI is focused on operational outcomes UTI design principles need to be incorporated upfront
into the specification/design/phase of the build De-facto industry standard Both UTI and TIA/EIA 942 (as amended) both aim for
high availability commensurate with client requirements Tier Levels are I, II, III and IV
17 March 2011
Slide 7
How are TIA/EIA Tier Levels and UTI Tier Levels Related?
Similarity is mainly superficial Not competing, they are complementary TIA/EIA defines how many capacity elements or
systems are required UTI is an outcome based Standard; design requires
detailed analysis UTI defines how the capacity elements or systems are
connected For best results, both TIA and UTI Tiers should be
defined for a site
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Slide 8
How to pick an appropriate UTI Tier
Need to determine the owner’s business needs, typically:
17 March 2011
Criteria Appropriate UTI Tiers
Tactical business objectives:- Time to market- Start up cost driven- Availability not business critical
I, II
Strategic business objectives:-Life cycle cost driven-Rigorous availability requirements-Growth unlimited by site infrastructure topology-Site infrastructure needs to out live current IT requirementsSource: Uptime Institute
III, IV
Slide 9
Tier rating is per separate Data Centre Infrastructure block
What is more resilient, two Tier II with real-time mirroring, or one Tier IV + one Tier II? What is the cheaper option?
Does not consider installed IT infrastructure such as mirroring
Does consider dual corded IT equipment for Tier III and IV
“A Chain is only as strong as its weakest link” when it comes to Tier Certification
17 March 2011
How to pick an appropriate UTI Tier
Slide 10
What is the UTI Operational Sustainability Standard?
It is a methodology for aligning the Facility Management program within the selected Tier level to achieve business objectives
Establishes behaviours that impact the long term data centre performance
Rating levels are Gold, Silver and Bronze
17 March 2011
Slide 11
What does the UTI Operational Sustainability Standard contain?
Included Excluded
Staffing and Organisation Safety
Maintenance Environmental (external emissions)
Training Security
Planning, Coordination and Management
Personnel Management
Building Features
DC Infrastructure
Operating Conditions
Pre-Operational (Commissioning)Source: Uptime Institute
17 March 2011
Slide 12
How is the UTI Operational Sustainability Standard relevant?
The Operational Sustainability Standard is about the ongoing management of a Data Centre
UTI statistics show that the root cause of 70% of Data Centre incidents resulting in a service outage are a result of human error or lack of action
Management decisions form a major component of these incidents
Much attention is paid to processes, procedures and incident response plans
Initial site commissioning is included under this standard
17 March 2011
Slide 13
UTI Tier Certification Process
Two stages of Certification: Design Certification Constructed Facility Certification
Presently more certified designs than facilities Using an Accredited Tier Designer upfront should:
Speed up the design process Save money by reducing the need for design rework End up with a more operationally resilient site
To become a UTI Accredited Tier Designer: Have an approved engineering degree Be a member of IEAust Have your CV signed off by a Chartered Engineer Pass the UTI Accreditation Examination
17 March 2011
Slide 14
References for further information
The UTI URL for document downloads is:
http://uptimeinstitute.org/content/view/302/281/
The IPP Consulting item on the certification process is available at:
http://www.ipp.com.au/uptime-tier-certification-talk-to-one-of-our-exper/w1/i1002175/
Questions?
17 March 2011