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For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce, bringing together the three critical flows of business – goods, information and funds. Today’s business environment presents some real challenges – particularly when it comes to managing the supply chain. Expectations are high, both from internal and external customers. How is your business responding to the pressures? Change Management. Change is the name of the game in business today – expanding into new markets around the world, marketing products via new chan- nels, or facing ever-changing economic conditions. Flexibility is key. Supply chains must be able to respond quickly to new challenges, ramping up or down according to need. Collaboration. From supplier to carrier to end-customer and every step in between, all partners along the supply chain need to be in sync. Some of the biggest obstacles to optimizing supply chains are breakdowns in communication between supply chain partners – IT systems that don’t talk to each other – and corporate cultures that resist sharing information outside an organization’s own walls. Customer Service. Satisfied customers aren’t just an added bonus for successful businesses these days. Providing quality customer service is an integral part of achieving success. Customers have higher expectations than ever before. They demand hassle-free ordering, ample inven- tory, expedited delivery, minimal cost, easy returns, and efficient warranty repairs when needed. Keeping customers happy hinges on an optimized supply chain. Cost Reduction. Current economic con- ditions have companies taking a hard look at ways to further cut costs. The supply chain is increasingly a target for enhanced cost efficiency. By increasing inventory turns and employing successful just-in- time practices, companies are significantly lowering inventory carrying costs. More efficient carrier selection and management can yield reduced transportation costs. And those companies that partner with third-party providers are able to retain capital for their own strategic investments, leaving the physical and IT infrastructure investments to their provider. Faced with managing these “four Cs,” many businesses have found that partner- ing with a third-party provider brings the greatest value. Since logistics is not a core competency for most companies, a third party can provide both the supply chain expertise and the infrastructure needed for optimum efficiency, enhanced customer service, and flexibility. UPS Supply Chain Solutions Brings It All Together For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce, bringing together the three critical flows of business – goods, information and funds. The UPS of today is a technology company, investing more than $1 billion in technology each year. It is a supply chain management company, a financial services company, a customs brokerage company, and much more. UPS combines the infrastructure, expertise and technology to handle every element of its customers’ supply chain needs around the world. UPS Supply Chain Solutions SM is the cornerstone of these expanded services. UPS Supply Chain Solutions offers customers the combined services of UPS Logistics Group, UPS Capital, UPS Freight Services, UPS Mail Innovations, and UPS Consulting. Together, these companies provide supply chain design and manage- ment, freight forwarding, customs broker- age, mail services, multi-modal transporta- tion, consulting, and financial services. UPS Supply Chain Solutions understands that each industry has its own specific needs and requirements, so it offers specialized expertise and services in several key sectors: • Automotive Consumer Goods • Healthcare High Tech • Retail Logistics Services UPS Logistics Group provides comprehen- sive global supply chain solutions that reduce costs, improve customer service, reduce inventory investments and speed UPS Supply Chain Solutions: One Stop for Integrated Solutions Solution Provider The ASCET Project • 49 http://ups.ASCET.com Problem: A Canada-based biomedical company was seeking a third-party logistics provider to provide transportation management, as well as warehousing and fulfillment services for an adhesive product manufactured in Europe. The company also needed to fund working capital, but found most financial service providers were only willing to consider fund- ing based on the company’s accounts receivable. Solution: UPS Supply Chain Solutions provided a single-source solution, providing both logistics and financial services. The complete solution calls for UPS Logistics Group to manage inbound and outbound transportation, as well as warehousing and fulfillment services. The adhesive product is transported from the European manufacturing facility to a refrigerated facility in Texas, then on to the company’s customer hospitals throughout the United States. And because UPS Logistics Group is responsible for inventory, UPS Capital is able to pro- vide the needed funding based on the company’s inventory, rather than its accounts receivable. Case In Point
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Page 1: ups.ASCET.com UPS Supply Chain Solutions: One Stop for ...mthink.com/legacy/ · For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce,

For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables globalcommerce, bringing together the three criticalflows of business – goods, information and funds.

Today’s business environment presents

some real challenges – particularly when

it comes to managing the supply chain.

Expectations are high, both from internal

and external customers. How is your

business responding to the pressures?

Change Management. Change is the

name of the game in business today –

expanding into new markets around the

world, marketing products via new chan-

nels, or facing ever-changing economic

conditions. Flexibility is key. Supply

chains must be able to respond quickly to

new challenges, ramping up or down

according to need.

Collaboration. From supplier to carrier to

end-customer and every step in between,

all partners along the supply chain need to

be in sync. Some of the biggest obstacles to

optimizing supply chains are breakdowns

in communication between supply chain

partners – IT systems that don’t talk to

each other – and corporate cultures that

resist sharing information outside an

organization’s own walls.

Customer Service. Satisfied customers

aren’t just an added bonus for successful

businesses these days. Providing quality

customer service is an integral part of

achieving success. Customers have higher

expectations than ever before. They

demand hassle-free ordering, ample inven-

tory, expedited delivery, minimal cost,

easy returns, and efficient warranty repairs

when needed. Keeping customers happy

hinges on an optimized supply chain.

Cost Reduction. Current economic con-

ditions have companies taking a hard look

at ways to further cut costs. The supply

chain is increasingly a target for enhanced

cost efficiency. By increasing inventory

turns and employing successful just-in-

time practices, companies are significantly

lowering inventory carrying costs. More

efficient carrier selection and management

can yield reduced transportation costs.

And those companies that partner with

third-party providers are able to retain

capital for their own strategic investments,

leaving the physical and IT infrastructure

investments to their provider.

Faced with managing these “four Cs,”

many businesses have found that partner-

ing with a third-party provider brings the

greatest value. Since logistics is not a core

competency for most companies, a third

party can provide both the supply chain

expertise and the infrastructure needed for

optimum efficiency, enhanced customer

service, and flexibility.

UPS Supply Chain SolutionsBrings It All TogetherFor today’s businesses, UPS goes far

beyond simply delivering packages. UPS

enables global commerce, bringing together

the three critical flows of business – goods,

information and funds. The UPS of today

is a technology company, investing more

than $1 billion in technology each year. It

is a supply chain management company,

a financial services company, a customs

brokerage company, and much more.

UPS combines the infrastructure,

expertise and technology to handle every

element of its customers’ supply chain

needs around the world. UPS Supply

Chain SolutionsSM is the cornerstone of

these expanded services.

UPS Supply Chain Solutions offers

customers the combined services of UPS

Logistics Group, UPS Capital, UPS Freight

Services, UPS Mail Innovations, and UPS

Consulting. Together, these companies

provide supply chain design and manage-

ment, freight forwarding, customs broker-

age, mail services, multi-modal transporta-

tion, consulting, and financial services.

UPS Supply Chain Solutions understands

that each industry has its own specific needs

and requirements, so it offers specialized

expertise and services in several key sectors:

• Automotive

• Consumer Goods

• Healthcare

• High Tech

• Retail

Logistics ServicesUPS Logistics Group provides comprehen-

sive global supply chain solutions that

reduce costs, improve customer service,

reduce inventory investments and speed

UPS Supply Chain Solutions:One Stop for Integrated Solutions

Solution Provider

The ASCET Project • 49

http://ups.ASCET.com

Problem: A Canada-based biomedical companywas seeking a third-party logistics provider to providetransportation management, as well as warehousingand fulfillment services for an adhesive product manufactured in Europe. The company also neededto fund working capital, but found most financialservice providers were only willing to consider fund-ing based on the company’s accounts receivable.

Solution: UPS Supply Chain Solutions provided asingle-source solution, providing both logistics andfinancial services. The complete solution calls forUPS Logistics Group to manage inbound and outbound transportation, as well as warehousingand fulfillment services. The adhesive product istransported from the European manufacturing facility to a refrigerated facility in Texas, then on tothe company’s customer hospitals throughout theUnited States. And because UPS Logistics Group isresponsible for inventory, UPS Capital is able to pro-vide the needed funding based on the company’sinventory, rather than its accounts receivable.

Case In Point

Page 2: ups.ASCET.com UPS Supply Chain Solutions: One Stop for ...mthink.com/legacy/ · For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce,

Equipment Leasing. Companies can

obtain the equipment they really need

to improve products and productivity.

Leasing offers minimal up-front cost,

helps avoid the pitfall of product obsoles-

cence and could give attractive tax

up product delivery, resulting in enhanced

business performance for its clients.

Logistics services include:

Supply Chain Management. Creating

scalable, flexible solutions for all facets

of the supply chain – from supplier

through manufacturer, distributor, dealer

and end consumer.

Service Parts Logistics. Designing,

optimizing and managing critical parts net-

works and return-and-repair operations,

including time-sensitive transportation.

Logistics Technologies. Combining

custom-developed and best-in-class

applications to provide visibility of goods

along the supply chain.

Financial ServicesUPS Capital offers clients financial flex-

ibility. Whether expanding operations,

improving inventory turns, entering

new markets, financing assets such as

inventory and receivables, leasing new

equipment or freeing working capital,

UPS Capital can accelerate the movement

of money through the supply chain. The

financial services the company provides

to help customers leverage their supply

chains include:

Distribution Finance. Provides lines of

credit to small and mid-sized companies

secured by receivables and inventory for

fast working capital.

Global Trade Finance. Letters of

credit and export receivables service help

companies expand into new markets

and countries by making international

financing safer and easier.

Short- and Long-Term Financing.

First International Bank, A UPS Capital

Company, is a leader in government-

guaranteed lending from the U.S.

Small Business Administration, the U.S.

Department of Agriculture, and the

Export-Import Bank of the United States.

That leadership enables UPS Capital to

create a variety of financing options, so

customers can consider the most effective

way to finance their supply chains while

improving profitability.

advantages (consult your tax advisor).

Card Transaction Solutions. Whether

it’s a company procurement card, T&E,

fleet, or corporate card, UPS Capital

provides customized solutions that can

help reduce costs associated with credit

card programs, improve financial report-

ing, and increase working capital.

C.O.D. Enhancement Services. UPS

C.O.D. shippers can accelerate their cash

flow and mitigate the risks associated

with C.O.D. Insurance. Fast, easy and

flexible ways for businesses to increase

cash flow, reduce risks, minimizes losses,

and strengthen their credit positions

through Glenlake Insurance Agency, Inc.,

A UPS Capital Company.

50 • The ASCET Project

Solution Provider

Figure 2 UPS Supply Chain Solutions combines custom-developed and best-in-class technologies to createscalable, end-to-end supply chain management solutions.

Figure 1 UPS Supply Chain Solutions’ portfolioincludes diagnostic and repair services.

Page 3: ups.ASCET.com UPS Supply Chain Solutions: One Stop for ...mthink.com/legacy/ · For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce,

Global Freight ServicesUPS Freight Services manages an extremely

effective combination of transportation

services to meet its clients’ freight forward-

ing needs, as well as providing Web-based

tracking of each shipment. It also takes the

complexity out of executing international

trade with comprehensive customs clear-

ance services from a 120-country global

network. Specific offerings within the

global freight services portfolio include:

Freight Transportation. Offering air,

ocean, and ground freight services to

move cargo to and from practically any

destination – on time.

Trade Management. Managing import

and export processing, including freight

forwarding, customs brokerage, trade

finance, and trade consulting.

Network Management. Designing and

managing multi-modal distribution net-

works around the world utilizing a broad

portfolio of transportation carriers.

Mail ServicesCustomers can turn to UPS Mail

Innovations to help them manage their

flow of information by mail. By expediting

the entrance of both First Class and stan-

dard mail into the postal stream, UPS Mail

Innovations offers enhanced delivery times

and cost savings. Specific services include:

Mail Technologies. Combines advanced

technology with distribution expertise,

enabling companies to send data for large

mailings to a UPS facility electronically. It

is then sorted, printed, and inserted into

the U.S. postal system nearest the final

destination for last mile delivery by the

U.S. Postal Service.

Expedited Mail Services. Specializes in

accelerating the delivery of “flats” – mail

that is larger than a letter but generally

smaller than a parcel – as well as bound

printed matter and irregulars. Mail in

these categories is presorted by ZIP Code,

then dropped into the U.S. postal system

near the final destination for last mile

delivery by the USPS. This service offers

customers substantial cost savings and

production speed.

Consulting ServicesBy combining extensive real-world

experience with inspired thinking,

UPS Consulting offers clients supply

chain management strategies that

more closely align business goals with

operational capabilities. Its consulting

services go beyond distribution, covering

a broad spectrum:

• Supply Chain Strategy

• Planning

• Procurement

• Production

• Fulfillment

• Product Design

• Customer Management

• Cash Management

Strength. Stability. Global Reach.UPS Supply Chain Solutions offers

customers solutions for all their

supply chain needs, backed by the

strength and resources of UPS. And

with combined operations in more

than 120 countries, the companies of

UPS Supply Chain Solutions have true

global capability. �

Dan DiMaggioPresidentUPS Supply Chain Solutions

John TibshiranyVice PresidentStrategic Global Accounts

Pete WestermannVice PresidentBusiness Development

UPS Supply Chain Solutions990 Hammond Drive Suite 400Atlanta, GA 30328 USA

Business ContactClient ServicesToll-free [email protected]

Solution Provider

The ASCET Project • 51

http://ups.ASCET.com