For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce, bringing together the three critical flows of business – goods, information and funds. Today’s business environment presents some real challenges – particularly when it comes to managing the supply chain. Expectations are high, both from internal and external customers. How is your business responding to the pressures? Change Management. Change is the name of the game in business today – expanding into new markets around the world, marketing products via new chan- nels, or facing ever-changing economic conditions. Flexibility is key. Supply chains must be able to respond quickly to new challenges, ramping up or down according to need. Collaboration. From supplier to carrier to end-customer and every step in between, all partners along the supply chain need to be in sync. Some of the biggest obstacles to optimizing supply chains are breakdowns in communication between supply chain partners – IT systems that don’t talk to each other – and corporate cultures that resist sharing information outside an organization’s own walls. Customer Service. Satisfied customers aren’t just an added bonus for successful businesses these days. Providing quality customer service is an integral part of achieving success. Customers have higher expectations than ever before. They demand hassle-free ordering, ample inven- tory, expedited delivery, minimal cost, easy returns, and efficient warranty repairs when needed. Keeping customers happy hinges on an optimized supply chain. Cost Reduction. Current economic con- ditions have companies taking a hard look at ways to further cut costs. The supply chain is increasingly a target for enhanced cost efficiency. By increasing inventory turns and employing successful just-in- time practices, companies are significantly lowering inventory carrying costs. More efficient carrier selection and management can yield reduced transportation costs. And those companies that partner with third-party providers are able to retain capital for their own strategic investments, leaving the physical and IT infrastructure investments to their provider. Faced with managing these “four Cs,” many businesses have found that partner- ing with a third-party provider brings the greatest value. Since logistics is not a core competency for most companies, a third party can provide both the supply chain expertise and the infrastructure needed for optimum efficiency, enhanced customer service, and flexibility. UPS Supply Chain Solutions Brings It All Together For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables global commerce, bringing together the three critical flows of business – goods, information and funds. The UPS of today is a technology company, investing more than $1 billion in technology each year. It is a supply chain management company, a financial services company, a customs brokerage company, and much more. UPS combines the infrastructure, expertise and technology to handle every element of its customers’ supply chain needs around the world. UPS Supply Chain Solutions SM is the cornerstone of these expanded services. UPS Supply Chain Solutions offers customers the combined services of UPS Logistics Group, UPS Capital, UPS Freight Services, UPS Mail Innovations, and UPS Consulting. Together, these companies provide supply chain design and manage- ment, freight forwarding, customs broker- age, mail services, multi-modal transporta- tion, consulting, and financial services. UPS Supply Chain Solutions understands that each industry has its own specific needs and requirements, so it offers specialized expertise and services in several key sectors: • Automotive • Consumer Goods • Healthcare • High Tech • Retail Logistics Services UPS Logistics Group provides comprehen- sive global supply chain solutions that reduce costs, improve customer service, reduce inventory investments and speed UPS Supply Chain Solutions: One Stop for Integrated Solutions Solution Provider The ASCET Project • 49 http://ups.ASCET.com ➤ Problem: A Canada-based biomedical company was seeking a third-party logistics provider to provide transportation management, as well as warehousing and fulfillment services for an adhesive product manufactured in Europe. The company also needed to fund working capital, but found most financial service providers were only willing to consider fund- ing based on the company’s accounts receivable. Solution: UPS Supply Chain Solutions provided a single-source solution, providing both logistics and financial services. The complete solution calls for UPS Logistics Group to manage inbound and outbound transportation, as well as warehousing and fulfillment services. The adhesive product is transported from the European manufacturing facility to a refrigerated facility in Texas, then on to the company’s customer hospitals throughout the United States. And because UPS Logistics Group is responsible for inventory, UPS Capital is able to pro- vide the needed funding based on the company’s inventory, rather than its accounts receivable. Case In Point
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For today’s businesses, UPS goes far beyond simply delivering packages. UPS enables globalcommerce, bringing together the three criticalflows of business – goods, information and funds.
Today’s business environment presents
some real challenges – particularly when
it comes to managing the supply chain.
Expectations are high, both from internal
and external customers. How is your
business responding to the pressures?
Change Management. Change is the
name of the game in business today –
expanding into new markets around the
world, marketing products via new chan-
nels, or facing ever-changing economic
conditions. Flexibility is key. Supply
chains must be able to respond quickly to
new challenges, ramping up or down
according to need.
Collaboration. From supplier to carrier to
end-customer and every step in between,
all partners along the supply chain need to
be in sync. Some of the biggest obstacles to
optimizing supply chains are breakdowns
in communication between supply chain
partners – IT systems that don’t talk to
each other – and corporate cultures that
resist sharing information outside an
organization’s own walls.
Customer Service. Satisfied customers
aren’t just an added bonus for successful
businesses these days. Providing quality
customer service is an integral part of
achieving success. Customers have higher
expectations than ever before. They
demand hassle-free ordering, ample inven-
tory, expedited delivery, minimal cost,
easy returns, and efficient warranty repairs
when needed. Keeping customers happy
hinges on an optimized supply chain.
Cost Reduction. Current economic con-
ditions have companies taking a hard look
at ways to further cut costs. The supply
chain is increasingly a target for enhanced
cost efficiency. By increasing inventory
turns and employing successful just-in-
time practices, companies are significantly
lowering inventory carrying costs. More
efficient carrier selection and management
can yield reduced transportation costs.
And those companies that partner with
third-party providers are able to retain
capital for their own strategic investments,
leaving the physical and IT infrastructure
investments to their provider.
Faced with managing these “four Cs,”
many businesses have found that partner-
ing with a third-party provider brings the
greatest value. Since logistics is not a core
competency for most companies, a third
party can provide both the supply chain
expertise and the infrastructure needed for
optimum efficiency, enhanced customer
service, and flexibility.
UPS Supply Chain SolutionsBrings It All TogetherFor today’s businesses, UPS goes far
beyond simply delivering packages. UPS
enables global commerce, bringing together
the three critical flows of business – goods,
information and funds. The UPS of today
is a technology company, investing more
than $1 billion in technology each year. It
is a supply chain management company,
a financial services company, a customs
brokerage company, and much more.
UPS combines the infrastructure,
expertise and technology to handle every
element of its customers’ supply chain
needs around the world. UPS Supply
Chain SolutionsSM is the cornerstone of
these expanded services.
UPS Supply Chain Solutions offers
customers the combined services of UPS
Logistics Group, UPS Capital, UPS Freight
Services, UPS Mail Innovations, and UPS
Consulting. Together, these companies
provide supply chain design and manage-
ment, freight forwarding, customs broker-
age, mail services, multi-modal transporta-
tion, consulting, and financial services.
UPS Supply Chain Solutions understands
that each industry has its own specific needs
and requirements, so it offers specialized
expertise and services in several key sectors:
• Automotive
• Consumer Goods
• Healthcare
• High Tech
• Retail
Logistics ServicesUPS Logistics Group provides comprehen-
sive global supply chain solutions that
reduce costs, improve customer service,
reduce inventory investments and speed
UPS Supply Chain Solutions:One Stop for Integrated Solutions
Solution Provider
The ASCET Project • 49
http://ups.ASCET.com
➤
Problem: A Canada-based biomedical companywas seeking a third-party logistics provider to providetransportation management, as well as warehousingand fulfillment services for an adhesive product manufactured in Europe. The company also neededto fund working capital, but found most financialservice providers were only willing to consider fund-ing based on the company’s accounts receivable.
Solution: UPS Supply Chain Solutions provided asingle-source solution, providing both logistics andfinancial services. The complete solution calls forUPS Logistics Group to manage inbound and outbound transportation, as well as warehousingand fulfillment services. The adhesive product istransported from the European manufacturing facility to a refrigerated facility in Texas, then on tothe company’s customer hospitals throughout theUnited States. And because UPS Logistics Group isresponsible for inventory, UPS Capital is able to pro-vide the needed funding based on the company’sinventory, rather than its accounts receivable.
Case In Point
Equipment Leasing. Companies can
obtain the equipment they really need
to improve products and productivity.
Leasing offers minimal up-front cost,
helps avoid the pitfall of product obsoles-
cence and could give attractive tax
up product delivery, resulting in enhanced
business performance for its clients.
Logistics services include:
Supply Chain Management. Creating
scalable, flexible solutions for all facets
of the supply chain – from supplier
through manufacturer, distributor, dealer
and end consumer.
Service Parts Logistics. Designing,
optimizing and managing critical parts net-
works and return-and-repair operations,
including time-sensitive transportation.
Logistics Technologies. Combining
custom-developed and best-in-class
applications to provide visibility of goods
along the supply chain.
Financial ServicesUPS Capital offers clients financial flex-
ibility. Whether expanding operations,
improving inventory turns, entering
new markets, financing assets such as
inventory and receivables, leasing new
equipment or freeing working capital,
UPS Capital can accelerate the movement
of money through the supply chain. The
financial services the company provides
to help customers leverage their supply
chains include:
Distribution Finance. Provides lines of
credit to small and mid-sized companies
secured by receivables and inventory for
fast working capital.
Global Trade Finance. Letters of
credit and export receivables service help
companies expand into new markets
and countries by making international
financing safer and easier.
Short- and Long-Term Financing.
First International Bank, A UPS Capital
Company, is a leader in government-
guaranteed lending from the U.S.
Small Business Administration, the U.S.
Department of Agriculture, and the
Export-Import Bank of the United States.
That leadership enables UPS Capital to
create a variety of financing options, so
customers can consider the most effective
way to finance their supply chains while
improving profitability.
advantages (consult your tax advisor).
Card Transaction Solutions. Whether
it’s a company procurement card, T&E,
fleet, or corporate card, UPS Capital
provides customized solutions that can
help reduce costs associated with credit
card programs, improve financial report-
ing, and increase working capital.
C.O.D. Enhancement Services. UPS
C.O.D. shippers can accelerate their cash
flow and mitigate the risks associated
with C.O.D. Insurance. Fast, easy and
flexible ways for businesses to increase
cash flow, reduce risks, minimizes losses,
and strengthen their credit positions
through Glenlake Insurance Agency, Inc.,
A UPS Capital Company.
50 • The ASCET Project
Solution Provider
➤
Figure 2 UPS Supply Chain Solutions combines custom-developed and best-in-class technologies to createscalable, end-to-end supply chain management solutions.