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Upping Grades? Upgrade’s contribution to the student experience
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Page 1: Upping Grades? Upgrade’s contribution to the student experience.

Upping Grades?Upgrade’s contribution

to the student experience

Page 2: Upping Grades? Upgrade’s contribution to the student experience.

‘The help is helpful!’

‘Upgrade is the best idea the university could have. People @ Upgrade are professionals who help you as much as possible in understanding your work’

‘I thought it was good then they handed out handouts that you can use whist doing the work’

‘When I first attended Upgrade I was only achieving a Grade C but now I am a Grade B+ which I know will even get better with the help of Upgrade’

Page 3: Upping Grades? Upgrade’s contribution to the student experience.

In 2006/07 Upgrade has delivered

1403 sessions to

744 students

Page 4: Upping Grades? Upgrade’s contribution to the student experience.

What’s the draw?

Conversation

Relief - sharing anxieties

Non-judgemental / non-assessed / outside

Easy access

Unpacking the task and expectations

Navigating Module Handbooks

Page 5: Upping Grades? Upgrade’s contribution to the student experience.
Page 6: Upping Grades? Upgrade’s contribution to the student experience.

BSLES projects at Upgrade

1 Materials development

Strand 1: Referencing Guide for Education students

(adapted from ‘How to reference for Health and Social Care students’)

Strand 2: Doing critical

A guide to ‘writing critically’ for students new to it

2 Resit Support Project: LS / SSL / HSC

Page 7: Upping Grades? Upgrade’s contribution to the student experience.

Links and collaborative work

Links

Dyslexia service: support work + referrals

ICELS: 1 hour p/w ICELS staff

Specific collaborations (Sem 2 07)

PASS (Life Sciences) – study skills and Maths advice

Referencing workshops (Business School)

Supporting Basic Maths (non-Maths students)

Graduate Writing Workshops (Graduate Centre)

Page 8: Upping Grades? Upgrade’s contribution to the student experience.

INT 21%(154)

INT 21%(154)

EU 11%(81)

EU 11%(81)

UK 68%

(493)

UK 68%

(493)

Upgrade use by permanent residence 2006/07

Semester 1

EU 12%(44)

EU 12%(44)

UK 68%

(248)

UK 68%

(248)INT 20%

(72)

INT 20%(72)

Semester 2

Page 9: Upping Grades? Upgrade’s contribution to the student experience.

Tutorial sessions by campus 2006/07

Semester 1 Semester 2

GL (Library foyer)

507

GL (Library foyer)

595

SS 29

SS 51

WH 25W

H 34

MR 22

MR

26

HH

68

HH

36

Page 10: Upping Grades? Upgrade’s contribution to the student experience.

Upgrade Tutorial Sessions by Week

Semester 1 2006-2007

Se

ssio

ns

Week

Page 11: Upping Grades? Upgrade’s contribution to the student experience.

Upgrade Tutorial Sessions by Week

Semester 2 2006-2007

Se

ssio

ns

Week

Page 12: Upping Grades? Upgrade’s contribution to the student experience.

Bringing queries … What we do and don’t do!

Early weeks

What do I have to do? What does this mean?

Help me plan ...

Later

Check this through …

Help – it’s due in at 4.00!

Fix my English …

Page 13: Upping Grades? Upgrade’s contribution to the student experience.

Tutorial sessions by year / level of study 2006/07

Page 14: Upping Grades? Upgrade’s contribution to the student experience.

Tutorial sessions Semester 1 2006/07 by School

Page 15: Upping Grades? Upgrade’s contribution to the student experience.

Tutorial sessions Semester 2 2006/07 by School

Page 16: Upping Grades? Upgrade’s contribution to the student experience.

Upping grades?

Does the data show it?

We see it …

Students know it …

‘I was getting B+s, then after using UpgradeI started getting A grades’

(Natalie, Observe, Spring 2007 issue 2)

Page 17: Upping Grades? Upgrade’s contribution to the student experience.

Upgrade

Gotta be a better student experience ….