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www.drchrono.com UPGRADING YOUR EHR A guide to a pain-free EHR transition
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Page 1: Upgrade Your EHR - Switch Checklist Whitepaper

www.drchrono.com

UPGRADING YOUR EHRA guide to a pain-free EHR transition

Page 2: Upgrade Your EHR - Switch Checklist Whitepaper

Import of patient demographics Import of paper records

Hardware and server requirements

Choosing an EHR is hard work; it’s no wonder most providers are hesitant to switch to another

EHR, even if it’s better solution for their practice. When you’re ready to make the switch, be

sure to review the key considerations presented in this guide.

Data should be able to be easily imported into your

EHR. When choosing a new EHR make sure that

they can import your prior EHR’s data straight into

your new EHR. This should be an easy process that

simply requires you to furnish an .xls or .csv file.

Ideally, the new EHR will also allow for the import of

other pertinent patient information like medication

lists, allergy information and lab results so long as

this data is in industry standard C-CDA format.

Finally, your new EHR should allow you to move

your patient data with you should you ever decide

to adopt another EHR. EHR’s that allow you to move

your data will be very clear about this capability - so

be sure to ask!

Are you using an EHR in conjunction with paper pa-

tient records? Ensure that your new EHR offers you

paper conversion services which will allow you to

have your paper patient records imported directly

into your new EHR.

Ensure that your new EHR does not require you to

purchase any servers or back-up solutions. The best

EHRs will offer you a solution that is serverless and

cloud-based; this means that your only “hardware”

investment is a laptop or iPad. Additionally, your

new EHR should provide you with an integrated

cloud-based & HIPAA compliant back-up solution

that will allow you and your staff to save pertinent

files, share files in a HIPAA compliant-fashion with

colleagues and patients, and back-up any key infor-

mation. Finally, make sure that your new EHR does

not charge you for storage of patient records and

other key data on your EHR; some EHR’s offer free

unlimited storage, while others charge you for incre-

mental storage units.

Upgrading your EHR

Page 3: Upgrade Your EHR - Switch Checklist Whitepaper

Customizable medical forms

eRx setup

Integrated fax

ICD-10 Preparedness

Lab integration

Customizable medical forms are a huge time saving

feature that allows doctors and their staff to custom-

ize and use forms that are customized to their work

flow and specialty. Some EHRs will even take the

first step at creating custom forms for your practice;

typically these EHR-created custom forms include

your patient intake forms and other forms that are

a part of your clinical documentation process. Your

new EHR should also provide you with the ability to

create and customize medical forms using an easy-

to-use form creator. Additionally, your EHR should

provide you with access to a template library, which

allows you to customize medical forms created by

other providers in your EHR’s provider community.

Look for an EHR that makes sending prescriptions

electronically to your patient’s favorite pharma-

cy easy. Some EHR’s will take your existing eRX

account information from SureScripts and others

and use that to accelerate the eRX set-up process.

Additionally, your new EHR should handle the

credentialing process for you in the case that you

don’t have an eRX account setup to ensure that you

have accelerated access to eRX services.

Your new EHR should come with an electronic fax

line that facilitates paperless document transfer,

This will allow you to have all of your inbound and

outbound faxes managed entirely in your EHR - no

paper required!

Before you choose a new EHR,

ensure that your choice is ICD-

10 ready. As this new standard

rolls out, it will be essential to

be able to use ICD-10 codes

across your notes, billing, and

any other functions that will require this new code

standard. Also, be sure that any billing solutions

you choose via your EHR are ICD-compliant.

Your new EHR should feature a bi-directional con-

nection, which means you can send lab requests

and receive results in your EHR. Additionally, your

new EHR should be integrated with Quest Labs and

Lab Corps, which make up 90% of the US lab mar-

ket. The EHR setup for labs should be extremely

simple and an EHR rep should walk you through all

relevant steps and provide you with instruction on

integrating with other local partner labs.

Page 4: Upgrade Your EHR - Switch Checklist Whitepaper

Medical billing & coding

drchrono, an award-winning choice

Implementation specialist on board

You didn’t go to medical school to handle account-

ing; your new EHR should offer billing services that

take the stress and pain out of billing. Your new

EHR provider should offer a fully-managed billing

service that allows you to outsource billing at a cost

that is far lower than hiring your own billing team.

Additionally, you should have access to a self-serve

billing option that allows your staff to bill as soon as

you finish charting. Some EHRs even offer multiple

processing options like Emdeon or Trizetto/Gate-

way, which allow you to pick the option best suited

for your practice.

We hope that this checklist has been helpful. Many

of our clients have chosen drchrono because our

EHR meets and exceeds the suggestions we put

forward in this paper. Our EHR was voted #1 Best

Mobile EHR for three years in a row in an indepen-

dent survey of over 27,000 EHR users by BlackBook

rankings. Additionally, we were voted Top 5 EHR

across all ambulatory EHR’s, regardless of speciality.

Our EHR offers users an end-to-end solution that

includes practice management, billing and records

management in one convenient EHR. drchrono is

proud to be listed in the INC500 for being one of

the fastest growing companies in America; we are

able to grow rapidly due to the positive response

from EHR users like yourself who adopt our system

everyday.

For questions or a demo, please feel free to contact

us today.

Your new EHR should provide you with a profes-

sional onboarding experience that includes an im-

plementation specialist who will not only guide your

EHR transition, but train you on all of the key fea-

tures of your new EHR. In addition, ensure that your

EHR provides you with consistent and reliable sup-

port in the case that you or your colleagues have

questions about your EHR in the future.

[email protected] 844-569-8628 650-215-6343 drchrono.com

–Oncologist and Breast Cancer

Surgeon, Michigan

Everything about drchrono screams efficiency. I’ve used several other EHR alternatives and drchrono is the best of all of them.