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Sven Denecken, VP Cloud Strategy, SAP AG TechED 2013 TEC105 Update on SAP´s Cloud Strategy – The Cloud is Business
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Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Sep 21, 2014

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Sven Denecken's update SAP's Cloud Strategy, as presented at SAP TechEd 2013 in Amsterdam
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Page 1: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Sven Denecken, VP Cloud Strategy, SAP AGTechED 2013

TEC105Update on SAP´s Cloud Strategy – The Cloud is Business

Page 2: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

Page 3: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3

Agenda

Update Cloud Strategy - Why Cloud?

Cloud Portfolio - How does it fit to your business

Cloud Integration - Hybrid is the new norm

Cloud Security - Still #1 concern

Summary - Where to start

Page 5: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 5

Software as a ServiceApplications

Platform as a ServiceO/S, Runtime, Middleware, Development

Infrastructure as a ServiceServer, Storage, Network

Public cloud

Virtualization

Hosted on-premise

Enabling on-premise for the cloud

SaaS applications designed for end-users, delivered over the web

PaaS brings the benefits that SaaS brought for applications, but over to the development world. PaaS delivers the set of Tools and Services designed to enhancing, integrating and deploying SaaS applications quick and efficient

IaaS is the hardware and software that powers it all - servers, storage and networks

SAP Cloud - Definition

Page 6: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Sven Denecken, VP Cloud Strategy, SAP AG @SDeneckenTechED 2013

SAP Cloud: Built for Business

Page 7: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Companiesmust adapt

to a new set of rules

everything connected

consumerization of IT

millennial mindset

mobile

Big Data and insights

Page 8: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Strategy

Processes

Transactions

Customers

Partners

Employees

Engage to execute

...for every strategic function in your enterprise

Page 9: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

The right mix

Page 10: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

ShortenProduct cycles

Execute M&A faster

Delivering value this quarter

Secure environment crossing technology layers

Hire and nurture the right talents

Up and running quickly for new businesses

Adapt and grow fast in every region

Deliver valueto your customers Benchmark inside and

against your peers

Find new sources of supply

Acquirenew customers

Automate business with trading partners

Reduce cost

Manage cash flow

…to solve your business problems

Page 12: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

12© 2013 SAP AG or an SAP affiliate company. All rights reserved.

 

SAP Cloud Strategy: Cloud Built for Business

LEADING CLOUD APPS

PEOPLE CUSTOMER

MONEY SUPPLIER

Best-in-Class

Integration

Flexible Deployment

Page 13: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Dynamic adoption … your choice

Page 14: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

PEOPLE CUSTOMER MONEY SUPPLIER

MARKETPLACE

PARTNER/ISV APPS

CUSTOMER APPS

SAP in the Cloudone common cloud architecture for all SAP solutions

SAP HANA CLOUD PLATFORMAPP DEV & INTEGRATION SERVICES | DATABASE SERVICES | INFRASTRUCTURE SERVICES | INTEGRATION

LINE OF BUSINESS CLOUD APPLICATIONS

SUITE ONHANA

BW ONHANA

MANAGED CLOUD

BUSINESS NETWORK BUSINESS TO BUSINESS COLLABORATION

SOCIAL PEOPLE TO PEOPLE COLLABORATION

BUSINESS

SUITE

Page 15: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

PEOPLE

• Drive workforce strategies and insights with confidence

• Empower employees to take charge of their performance and career

• Optimize HR operations across geographies, organizations, and employee types

Achieve velocity in your lines of business …

CUSTOMER

• Engage your customers in a whole new way, from prospect to promoter

• Guide your customers in the right direction with predictive and industry insights, while delivering a seamless experience

• Grow business with your existing customers and find new customers

MONEY

• Drive real-time, intuitive financial insights to everyone across the business

• Ensure compliant accounting and financial reporting for global enterprises

• Optimize finance operations to improve efficiency, working capital, and mitigate risk

BUSINESS NETWORK

SOCIAL COLLABORATION

Improve the way you buy, sell, and manage cash by connecting, collaborating, and transacting with all your global trading partners

Drive effective people collaboration by natively integrating social capabilities into business processes

SUPPLIER

• Realize sustainable savings and reduced supply chain risk driving sourcing optimization

• Increase visibility and compliance across your procurement processes

• Inform your business with spend analytics and supplier performance insights

Page 16: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

PEOPLECore HR

• SuccessFactors Employee Central • SuccessFactors Employee Central

PayrollPerformance • SuccessFactors Performance

and Goals• SuccessFactors Compensation• SuccessFactors Succession

and DevelopmentLearning Recruiting HR Analytics • SuccessFactors Workforce

Analytics • SAP Strategic Workforce Planning

… with our cloud portfolio

CUSTOMERCustomer

• SAP Cloud for Customer

• SAP Cloud for Sales

• SAP Cloud for Service

• SAP Cloud for Social Engagement

• SAP Social Media Analytics by Netbase

MONEYMoney

• SAP Cloud for Financials

• SAP Cloud for Travel and Expense

• Ariba Invoice Pro

• SAP Business ByDesign

• SAP Business One Cloud

• SAP Sales and Operations Planning

SUPPLIERSourcing

• Ariba Sourcing

• Ariba Discovery

• Ariba Contract Management

• Ariba Supplier Management

Procurement

• Ariba Procure-to-Pay Pro

• Ariba Services Procurement

• Ariba Procurement Content

Spend Analytics

• Ariba Spend Visibility

SOCIAL COLLABORATION with SAP Jam

BUSINESS COLLABORATION with Ariba Network

LINE-OF-BUSINESS CLOUD APPLICATIONS

Page 17: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

COLLABORATIVE COMMERCE

Buyer Membership

Discovery

Purchase Order Automation

Catalog Automation

Procurement Content

Open Invoice Conversion Service

Supplier Enablement

COLLABORATIVE FINANCE

Buyer Membership

Invoice Automation

Payment Automation

Payment Pro

Discount Pro

Open Invoice Conversion Service

Supplier Enablement

SALES AND MARKETING

Discovery

Marketing Profile Pitch

Catalog Management

Order Management

PARTNER ECOSYSTEM

Invoice Conversion Services

Receivables Financing

Integration as a Service

E-Archive Service

Business Network Applications SOCIAL COLLABORATION with SAP Jam

BUSINESS COLLABORATION with the Ariba Network

SAP HANA Cloud PlatformApplication Development | Integration | Database and Analytics | Foundation

Page 18: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

SAP Business Suite powered by SAP HANA

Smarter Business Innovations

Faster Business Processes

Simpler Business Interactions

SAP NetWeaver BW powered by SAP HANA

Smarter Business Decisions

Faster Business Intelligence

Simpler Analytics Modeling

MANAGED SERVICES

Assessment Advisory

Onboarding and Migration

Application Management

Infrastructure Hosting and Cloud Services

Custom Services

PARTNER ECOSYSTEM

Invoice Conversion Open + 1

SAP Reference Architecture

Portability

SAP HANA Enterprise Cloud (Managed Cloud) REAL-TIME BUSINESS COMBINED WITH CLOUD SIMPLICITY

SAP HANA Enterprise Cloud

SAP HANA Cloud PlatformApplication Development | Integration | Database and Analytics | Foundation

Page 19: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Not Just For The LOB “Power Users” …

Designed For Everyone

Executive Manager Administrator Employee

Our solutions offer a consumer-grade user experience and are people-centric.

Page 20: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

Demowww.sapcloudapps.com

Page 21: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

21© 2013 SAP AG or an SAP affiliate company. All rights reserved.

Page 22: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

22© 2013 SAP AG or an SAP affiliate company. All rights reserved.

Page 23: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 23

Page 25: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 25

SAP Offers Choice of Deployments – you choosecloud, on premise or hybrid

e.g. Lead-to-Cash

e.g. Source-to-Pay

e.g. Recruit-to-Retire

All on premise

All cloud

Modern Enterprise architecture: on premise and cloud

Page 26: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 26

Application Program Interface

Open technology platform with PRE-delivered API’s

Pre packaged Integrations

Predefined iFlows: fully supported, certified

and tested

Integration Platform

Flexible for creating and customizing your

integrations

Generic Connectors & Templates

Reusable delivered integrations; significant

portion of the work done for you

Cloud IntegrationLeadership in shortest time-to-value and lowest total cost of ownership

Page 27: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 27

SAP HANA Cloud

Integration

3rd party Integration platform

SAP NW PI

DirectIntegration

Opt

ion

Opt

ion

Opt

ion

Pre

ferr

edO

ptio

nSAP

On-Premise3rd party

On-Premise3rd party

Cloud

SAP HANA Cloud Integration Services

Real-Time Process Integration

iFlows (Prepackaged Integrations)

Community und Marketplace

DataIntegration

SAP Cloud Integration Services

SAP Cloud solutions

Page 28: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 28

How Customers Can Move to SuccessFactors / CloudEstablish end-to-end processes with delivered and maintained integrations

Clo

ud

So

luti

on

s

Talent Hybrid

Core HR

SAP ERP

Talent Solutions,Workforce Planning,Workforce Analytics

Core HR (Employee Central)Talent Solutions

Workforce Planning and Workforce Analytics

Full Cloud HCM

SAP ERP

Cloud HR

Two-tier HCM

Core HR

SAP ERP

Subsidiaries

Cloud Core HR

Talent Solutions,Workforce Planning,Workforce Analytics

Cloud Core HR

On

-pre

mis

e S

olu

tio

ns

Delivered and Maintained Integration

Headquarters

Page 29: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 29

Hybrid CRM

SAP CRM

SAP ERP

Cloud for Sales, Cloud for Service,Cloud for Social Engagement, Social

Media Analytics by NetBase*

Cloud for Sales, Cloud for Service, Cloud for Social Engagement, Social

Media Analytics by NetBase*

Full Cloud CRM

SAP ERP

Two-tier CRM

SAP CRM

SAP ERP

Headquarters

Subsidiaries

Cloud for Sales, Service,

Social EngagmentCloud for Sales Mobile

Pre-Built and Maintained Integration

How Customers Can Move to Cloud for CustomerLeverage end-to-end processes with pre-built and maintained integrations

Cloud for Sales, Service,

Social Engagment

*Social Media Analytics by NetBase does not integrate with SAP ERP or SAP CRM but can be positioned to existing CRM and ERP customers

Clo

ud

So

luti

on

sO

n-p

rem

ise

So

luti

on

s

Page 30: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 30

Ecosystem

Etabliert

SubsidiariesJoint Ventures

Acquisitions

Emerging Businesses

Customers

Suppliers

3rd Party

3rd Party

Agencies

SubsidiariesEstablished

Corporate“Tier One”

Subsidiaries“Tier Two”

Com

plex

ity o

f P

roce

sse

s

low

high

SAP Business One Cloud

SAP Business One Cloud

SAP Business One Cloud

A Two-Tier ERP strategy with Pre-Packaged IntegrationAdd subsidiaries, joint ventures or acquisitions

Page 31: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 31

A Real Life Scenario of Hybrid Deployment

SRM/Ariba/Supplier cloud

CRM/Customer Cloud

Cloud for Travel

HCM/People Cloud

SAP Business Suite

Financials

Order Mgmt.

Fulfillment

3-tier-CS Architectureon-premise & HANA

Enterprise cloud

Hybrid LoB Cloud Solutions connect both with on-premise & Cloud apps

Cloud only SaaS ArchitectureSAP Business ByDesignSAP Cloud for Financials

Page 32: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 32

Order-to-cash

Source-to-pay

Recruit-to-retire

Best of both worldsRapid deployment

Real-time, end-to-end business process integrationSeamless delivery and support

The SAP differenceBest of both worlds: SAP Cloud and SAP on-premise

On-premise / SAP Business Suite

ERP CRM SRM HCM

Use it on any device

Always latest release

Opportunity to reduce TCO

Money SuppliersCustomersPeople

Cloud solutions from SAPSuccessFactors | SAP Business ByDesign | Ariba

Access it anywhere

Page 34: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 34

SAP HANA Cloud platform

SAP HANA App Services Native HANA | Java (HANA Cloud) | Portal | Mobile | Collaboration | Integration | HTML5

SAP HANA DB ServicesIn-Memory | Transactions | Analytics | Text | Predictive | Planning

SAP HANA Cloud

SAP HANA Cloud Infrastructure LayerSAP Cloud | Public Cloud – SAP HANA One on AWS | Telco / Hosting Partners Cloud

Page 35: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 35

Standards-based development and run-time environment

Federated identity management via the SAP Identity Management service

Persistency service leveraging the speed of HANA

Remotely monitored and managed apps via a web-based account page

Scalable Document Service for managing unstructured data

Mash-up SAP apps and 3rd party content with the Cloud Portal

Connectivity service enabling seamless integration with SAP and other systems

Built around the SAP Store along with SAP Store Partner Program

SAP HANA Cloud platformOpen, standards-based, modular services accelerate software development in the cloud

Page 36: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 36

The SAP Portal CustomersThousands of successful customers - globally and across industries

12,000+ Productive Systems

30,000,000+ Portal users

2,000+EP 7.3 Systems

25Industries

7,400+ Customers

Include Testimonial

videos

Page 37: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 37

Product portfolio for SAP PortalInnovations for on premise, cloud, mobile and in-memory

SAP NetWeaver Portal SAP HANA Cloud Portal

Portal Platform as a Service (pPaas) based lean portal, mashing and extending

on premise and cloud scenarios

Secure, proven on premiseuser experience platform for

analytics, applications and content

next generation, contextual aggregation hub powered by SAP HANA Platform (UI Integration Services)

on any device

SAP NetWeaver Portal has become a central element of the vendor's broad and ambitious strategy to improve user engagement while exploiting social, mobile, cloud and big data trends.Gartner, Horizontal Portal Magic Quadrant 2012

Page 38: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 38

SAP Cloud for Service, Support and Service Sites

Prepackaged service site Ticket and Incident Reporting Knowledge Management to reduce support cost Pixel perfect unique layout Multi channel ticket/incident (Service OD) Social collaboration (SAP JAM) Real time message handling

SAP Cloud Service Center

JAM

Service OD

Cloud Portal

Issue

Issue

Issue

Support Rep

Users

Commercially availableWatch support sites solution video

Page 39: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 39

Planned availability: Q4, 2013

HANA Cloud Platform for Success Factors

Success Factors platform extensibility Harmonized user and admin experience End-to-end extension lifecycle Embedded extension marketplace Business opportunities for partner ecosystem OOTB connectivity to SuccessFactors platform

Side-by-side scenarios: SFSF-HCM;

Details on Marketplace

Page 40: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 40

SAP HANA Cloud Platform for SuccessFactors ExtensionsExecutive Summary

This solution enables you to extend your SuccessFactors implementation with Extension Apps running on SAP’s Platform as a Service (PaaS) in order to meet today’s and future growing business needs.

Key Components of the Platform Extensions: User Experience for the Next Generation

– Intuitive and harmonized end-user experience across the standard SuccessFactors modules and Platform Extensions

– Admin and end-user ability to discover, trial, and author new Extensions to solve new personal and departmental needs

App Development for a Future-proof Investment– Out-of-the-box services for building and deploying Extensions that reduce the time-to-develop apps– Connectivity to SuccessFactors and On-premise to reduce integration efforts & costs

Partners & SAP Store for Rich Content & Relevant Apps– Growing number of Partners and Extension Apps, marketed through the SAP Store

Page 41: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 41

Platform Extensions at a GlanceFeature Highlights

Lab Preview

Cool, intuitiveexperience of E-Learning

and Extension Apps

Extensions Apps easily created by

Partners based on SAP’s out-of-the-box development

services

Discover, trial, and tweak Extension Apps from

Partners and SAP available from the SAP Store

lab preview

Page 42: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 42

SAP HANA Cloud Platform for SuccessFactorsHigh Level Architecture

Extension Application Web Pages

Extension Entities and Files

Platform ServicesPortal Services

HANA Cloud

Theming APISF

Application

Home Web Page

UI Theming& Navigation

BizX

Platformas a Service

Softwareas a Service

SSO

Lifecycle mgmt’

Integration

OAuth

Etc.

Inte

gra

tio

n A

PI

SharedServices

SAP and 3rd Party apps

ExtensionEntities (MDF)

BizXEntities

OD

ata

AP

I

UI Theming& Navigation

Extension Application

Page 43: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 43

Infos on SAP Portal/HANA Cloud Portal on:

Check here:       YouTube          Slideshare 

Cloud Portal Sessions @TechEd

SID Lecture and Hands-on Sessions Speaker US Speaker US Speaker EU Speaker EU

POP105 SAP Portal Portfolio - Overview & Roadmap for Mobile and Cloud Scenarios Guy Bavly Guy Bavly

POP106 SAP HANA Cloud Portal Overview Amir Blich Yariv Zur Segev Lev Yariv Zur

POP265 SAP HANA Cloud portal - in Action Asi Messica Vitaly Vainer Ifat Shwartz Ohad Yassin

POP207 SAP HANA Cloud portal - Deep dive Asi Messica Segev Lev Yariv Zur

CD265 End-2-End Developer Experience with SAP HANA Cloud and SAPUI5 Matthias Steiner

Page 44: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 44

Leveraging On-Premise Investments using Cloud Portal

Access on premise by establishing a secured tunnel using SAP Cloud Connector (SCC)

Delegation to a central service (IdP) enables Single Sign-On (SSO) between multiple Cloud applications

Mature and proven security standards for integration with IdP Enable federated authentication supporting the following

methods: SAP ID Service – “out-of-the-box” IdP in the Cloud Your own IdP (e.g. in the corporate network)

Consume data services based on rest API’s or gateway services (oDATA)

Non-SAP System

ERP

SAP NetWeaver Gateway

Page 46: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 46

Data center- data securityData Privacy (Where is my data)

Portability of dataBusiness Continuity

SOC2 Privacy

TrustCriteria

BS10012Privacy Standard

used internationally

Along the IT service isobarsSecurity remains an important topic

Page 47: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 47

BS25999CERTIFIED

High Availability

International Accounting Regulations

Quality Management

Energy Efficiency

IT Operations

*formerly SAS 70 Type II

Physical Security

Network Security

Backup & Recovery

Compliance

Confidentiality & Integrity

ISO 9001CERTIFIED

GREEN ITCERTIFIED

ISO 27001CERTIFIED

SSAE16TESTIFIED

ISAE3402TESTIFIED*

SAP Cloud Security – Standards and CertificatesOverview

Page 48: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 48

Database TierInstance A Instance B Instance C Instance D

Application Tier

Service Tier Personal credentialsOptional Single Sign On

Distinct application instance per customer enforces Memory segregation

Distinct database schema per customer enforces data segregation

3rd partyApplication

Core Tenant managerInstance A Instance B Instance C Instance D

XML Abstraction Layer

WebServices InterfaceGraphical User Interface

Schema• Data• Configurations

Schema• Data• Configurations

Schema• Data• Configurations

Schema Data Configurations

Security goes beyond Data Center OperationsSaaS Multi-tenant Architecture - example SAP Cloud for People

Page 49: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 49

BU

ILD

ING

PO

WE

RF

IRE

+

FL

OO

DC

OO

L

ING

Reinforced concrete construction Hundreds of surveillance cameras with digital recording Fully monitored doors Tens of thousands of environmental sensors Security guards and facility support team onsite 24x7x365 Biometric sensors + card readers to access secured areas Multiple redundant internet connections from multiple carriers

Redundant power sources Hundreds of UPS units with additional capabilities of 20 min Auxiliary, expandable diesel power supply, online within minutes Diesel fuel storage sufficient for 48-hours of operations without refueling Contracts with external diesel suppliers to guarantee continuous operation

Fire and flood protection Redundant, environmentally friendly, Inergen fire extinguisher System Thousands Fire and Flood Surveillance Sensors

100% redundant air conditioning Auxiliary cooling capacity

SAP Cloud Security – Physical SecurityDetails

Page 50: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 50

SAP Cloud Security – Network SecurityDetails

* formerly known as Secure Sockets Layer

Reverse Proxy FarmsHide network topology

Multiple redundant Internet ConnectionsLimit the effect of denial of service (DOS) attacks

Data EncryptionHighest level of protection with up to 256-Bit Dataencryption protocols using Transport Layer Security*

Intrusion Detection SystemMonitor web traffic 24 x 7 x 365

Multiple Firewalls Shield internal network from hackers

Third Party Audits/Penetration Tests Early and independent detection of security issues(e.g. program backdoors, network vulnerabilities,…)

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© 2013 SAP AG or an SAP affiliate company. All rights reserved. 51

Snapshots: Backups are created with snapshots from disk to disk. Thisensures fast creation, backups, and, if required, fast restoration.

Frequency: Daily full backup. Log files incrementally backed up every twohours: all changes in database since the last full backup are saved.

Location: Database and log-file backups are stored in a geographicallyseparated data center but stay in the designated region.

Objective: Recovery up to the last transaction is supported within databaserecovery process. Maximum lost time for customer is twohours - if the primary data center is completely destroyed.

Retention times: Backups of the last 3 days are kept on primary and secondarystorage. Previous backups are kept up to 14 days in the geographically separated backup data center.

SAP Cloud Security – Backup and RecoveryDetails

* formerly known as Secure Sockets Layer

Information Security Management System

ISO 27001CERTIFIED

Page 52: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 52

SAP Cloud Security – ComplianceDetails

Compliance features Journal entries that allow tracing

of business transactions to source documents

Number ranges that distinguish journal entries

Accounting-relevant data cannot be deleted from audit trails

Supports IFRS accounting regulations Solution documentation included Segregation of duties supported

* formerly SAS 70 Type II

SSAE16TESTIFIED*

ISAE3402TESTIFIED*

Page 53: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 53

SAP Cloud Security – Confidentiality & Integrity Details

Role Based Access

Activity Logging

Data Ownership

On-demand solutions support role basedaccess with user profiles to allowsegregation of duties

On-demand solutions log all user activities

Support for contract termination Customer Data extraction Customer Data handover in file format Extended read-only system access after

contract termination Data deletion only after customer approval

Customer and System Support

One-time user with short- term password (1-4 hour)Personalized log-traces

Page 54: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

SummaryWhere to start

Page 55: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 55

SAP cloud: Making your business run even better

Integrating YourBusiness

SAP HANA cloud integration technology

Open APIs and deployment choice

iFlows (prepackaged integrations)

Cloud to Cloud

+

80% reduction in implementation time and cost

Reliable upgrades

Minimized implementation risk

ON-PREMISE to Cloud

+Cloud to 3rd Party

Page 56: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

VELOCITY.

AvailabilityAdaptionInnovation

Focus on solutions help customers manage their most important assets. Integration to adopt at own pace.

HANA Enterprise cloud as “managed cloud” for ERP on HANA and BW on HANA

Offer a unified and open platform for our customers and partners

PEOPLE CUSTOMER MONEY SUPPLIER

MARKETPLACE

PARTNER/ISV APPS

CUSTOMER APPS

SAP HANA CLOUD PLATFORM

APP DEV & INTEGRATION SERVICES | DATABASE SERVICES | INFRASTRUCTURE SERVICES | INTEGRATION

LINE OF BUSINESS CLOUD APPLICATIONS

SUITE ONHANA

BW ONHANA

MANAGED CLOUD

BUSINESS NETWORK BUSINESS TO BUSINESS COLLABORATION

SOCIAL PEOPLE TO PEOPLE COLLABORATION

BUSINESS

SUITE

Summary

Page 57: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 57

Further Information

Watch SAP TechEd Online

www.sapteched.com/online

SAP Public Web

scn.sap.com/community/cloud

scn.sap.com/people/sven.denecken/contentwww.sap.com/cloudwww.sapcloudapps.comwww.saphana.com

www.sappartneredge.com -> cloud

Page 58: Update on SAP´s Cloud Strategy – The Cloud is Business: SAP TechEd 2013 Amsterdam

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Sven DeneckenVP Cloud Strategy, SAP AG @SDenecken