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Standardization vs.tandardization vs.Localizationocalization
Barbie Marketing Strategy
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ContentContent
5.Conclusion
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Global market review
Company business review
Current issues/challenges
BackgroundBackground
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General BackgroundGeneral Backgroundinformationinformation
Source: (1 & 2) Euro monitor 2010, (3) Mattel 2009 annual report, (4) Scott 2007, (5) Elsworth, 2008, (6) Kawamoto, 2010
11,012,6 13,3 12,5
0,0
2,0
4,0
6,0
8,0
10,0
12,0
14,0
16,0
2004 2005 2006 2007 2008 2009
World sales - Dolls and Figures
6,6
7,2
7,5
6,9
6,0
6,5
7,0
7,5
8,0
2004 2005 2006 2007 2008 2009
Average US$ per Houshold - Dolls
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SWOTSWOT
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Country-level AnalysisCountry-level Analysis
/Market review major issues
Assessment of current marketing strategy
Recommendations of strategic changes
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Country-level AnalysisCountry-level AnalysisBrazilBrazil
Market Review ofMarket Review ofBarbie in BrazilBarbie in Brazil
Market Size 48 million young consumersunder 14 years old
Competition high competition
Major Competitors Anonymous fake barbiesproducers
Sales volume/value $2,711 million BRL
Sales trend Increasing in the past fiveyears
Market shares 36%
Consumer wants/keyInfluence on purchasingbehavior
Price concern/ Cheaperbarbies
Price Premium price isinapplicable forlow-income Brazilians
(80%)
Promotion Current sale cant affordthe huge marketingexpenditure
Place SDCM issue in marketingcampaign; Lost salesopportunities.
Product The design is not catchingup consumers need
Market Issues ofBarbie in Brazil
Source:(1) World Bank (www.worldbank.org)(2) World of Toys (www.world-of-toys.org/south-america/general-market/?L=1 )
(3) International Chamber of Commerce The World Business Organization(www.iccwbo.org/uploadedFiles/BASCAP/Pages/Counterfeiting_and_Piracy_in_Brazil%5B1%5D.pdf)
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Country-level AnalysisCountry-level AnalysisBrazilBrazil
IncreaseMarket coverageand retail sales
Does notwork forall markets
High investment,not concentrateon targetconsumers
Upgrade productsimage, high cost
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Recommendations of strategic changes
Push + Pull retail marketing strategy
Focus on potential markets
Concentrate on stores with high ROI.
Country-level AnalysisCountry-level AnalysisBrazilBrazil
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Country-level AnalysisCountry-level AnalysisJapanJapan
Market ReviewMarket Review
Market Size USD $1.2 billion in Dolls market
Competition Takaras Jenny DollJapanese traditional Doll
Sales volume/value USD $6 billion
Sales trend Saturated market
Market shares N/A
Consumer wants/keyInfluence on purchasing
behavior
Original Barbie (US version)Impact of traditional culture
Product Fierce competition in localmarket
Promotion Large investment
Place Complex distributionsystem of Japanesemarket
Others Strong tradition inJapanese doll culture
Market Issues
Source:(1) World of Toys (www.world-of-toys.org/south-america/general-market/?L=1 )(2) International Chamber of Commerce The World Business Organization
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Assessment of current marketing strategy
Country-level AnalysisCountry-level AnalysisJapanJapan
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Recommendations of strategic changes
Country-level AnalysisCountry-level AnalysisJapanJapan
Multi-channel strategy, built brand store in key urban markets Enhancebrand image and retail sales.
Corporate citizen strategy - commit to the matured market by building brandassociation , proper for collectivistic culture.
Promotion: Emotional- oriented strategy, advertise in popular childrenmagazine
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Market review/major issues
Country-level Analysis Mid-Country-level Analysis Mid-easteast
Market ReviewMarket Review
Market Size USD $1.5 billion in toy market
Competition Laila ( Innocent looking Doll)
Sara & Dara (in Iran)Sales volume/value USD $ 0.8 billions in dollsmarket
Sales trend Potential market with highcompetition
Market shares N/A
Consumer wants/keyInfluence on purchasing
behavior
More conservative looking doll
Product Local competitions
Promotion Culture opposition /gap
Place National distributorunable to cover someLocal markets.
Others Political & social barriers;government originatedcompetition
Market Issues
Source:(1) World of Toys (www.world-of-toys.org/south-america/general-market/?L=1 )(2) International Chamber of Commerce The World Business Organization
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Assessment of current marketing strategy
Country-level Analysis Mid-Country-level Analysis Mid-easteast
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Recommendations of strategic changes
Country-level Analysis Mid-Country-level Analysis Mid-easteast
Be more cultural cautious in prom o and product design
Keep prem ium price st rategy; bu ilding brand associat ion of
modern image
Multi-channel strategy: Build brand store in key cities, pushdistributor to cover other 2nd tier markets.
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Cross-market AnalysisCross-market Analysis
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Cross-market AnalysisCross-market AnalysisCorporateCorporate
visionvision
Corporate vision
The Worlds Premier Toy Brands- Today
and Tomorrow. -(Mattel 2008 Annual Report)
Leading position in most of
regional markets
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Cross-market AnalysisCross-market Analysis BrandBrandimageimage
Over-arching image
Inspire girls of all ages to dream, discover and celebrate their girlhood.
Constant reminder that girls can be whoever they want to be.
- (Mattel 2008 Annual Report)
k l iC k A l i
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Cross-market AnalysisCross-market AnalysisChallengesChallenges
Cross-market challenges
Source: Prof Donnel A. Briley, Innovative Marketing Strategies
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Cross-market AnalysisCross-market Analysis MarketMarketdirectiondirection
Market directions
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Cross-market AnalysisCross-market Analysis MarketMarketdilemmadilemma
Dilemma of Standardization &
Localization
Source: International Marketing
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Cross-market AnalysisCross-market Analysis MarketMarketdilemmadilemma
Dilemma of Standardization &
Localization
Source: Aaker, D, 2007, Strategic market management
Hoenig, S, 2008, Localization in a Global Marketplace
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Cross-market AnalysisCross-market Analysis NewNewstrategystrategy
Suggestions for global marketing strategy
Concept:
Global localization marketing strategy ?
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Cross-market AnalysisCross-market Analysis NewNewstrategystrategy
Suggestions for global marketing strategy
Balanced strategy, sweet spot between S&L:
Essential business target
Culture heritage
Key message delivered byproducts
Raw materials purchasingSupplier platform
Product package (includingclothes and otheraccessories)
Retail price
Distribution modelPromotion
Organization
Standardization Localization
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Cross-market AnalysisCross-market Analysis NewNewstrategystrategy
Suggestions for global marketing strategy
Balanced strategy:
:Standardization
nEssential business targetThe Worlds Premier Toy Brand
nCulture heritage
American culture
nKey message delivered
Inspire girls of all ages to dream, discover and
celebrate their girlhood;Constant reminder that girls can be whoever they
want to be.
nRaw materials sourcing/Supplier platform
Consolidation of resources/Integration of suppliers
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Cross-market AnalysisCross-market Analysis NewNewstrategystrategy
Suggestions for global marketing strategy
Balanced strategy:
:Localization nProduct packageClothes and other accessories
nRetail price
Various SRP in regional markets
nDistribution model
Channel sales; Direct to retailer (DTR);Brand store
nPromotionCustomized promotion campaign
nOrganization
Set up regional Head Quarter
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Organization: -Prioritize regional markets in line with 2/8 principle, set up regional HQ offices for top
country level markets (US, Japan, China..), localize marketing strategy within these markets. -Combine other country level markets with similar background, tailor-made strategy for these
markets.
Distribution: -Use national distributor where Barbie has high profit margin
-Use multi-channel strategy in complex markets such as China, Japan -Set up brand store to enhance brand image in key markets
Promotion: Based on principal product image, develop localized Promotion Mix. Price:
Various SRP(suggested retail price) for different local markets
Product: Develop global consistent product image with necessary changes in products accessories to
meet requirement of local culture concerns.
Conclusion of GlobalConclusion of GlobalStrategyStrategy
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ReferencesReferences
AAKER, D. A. & MCLOUGHLIN, D. 2007. Strategic market management, Hoboken, NJ, Wiley. BARBIE COLLECTOR, www.barbiecollector.com/shop.ELSWORTH, CATHERINE. (2008). Bratz vs
Barbie in Toytown courtroom showdown. Available:http://www.telegraph.co.uk/news/newstopics/howaboutthat/1930145/Bratz-vs-Barbie-in-Toytown-courtroom-showdown.html. Last accessed 22 August 2010.
EUROMONITOR 2010
HOENIG, S. 2008. Localization in a Global Marketplace, Monterey Institute of InternationalStudies.
INTERNATIONAL CHAMBER OF COMMERCEwww.iccwbo.org/uploadedFiles/BASCAP/Pages/Counterfeiting_and_Piracy_in_Brazil%5B1%5D.pdf
KAWAMOTO, DAWN. (2010). Super Spy Barbie? Bratz Maker MGA Accuses Mattel of ToyEspionage. Available: http://www.dailyfinance.com/story/company-news/barbie-bratz-spy-mattel-mga-copyright-lawsuit/19598413/. Last accessed 22 August 2010.
MATTEL ANNUAL REPORT 2009
SCOTT, JULIA. "Barbie and Bratzdolls slug it out over popularity claims." McClatchy - Tribune
Business News 6 February2007 1. http://www.proquest.com/ (accessed August 22,2010).
TIME MAGAZINE, www.time.com/time/magazine/article/0,9171,1874769,00.html
WORLD OF TOYS, www.world-of-toys.org
http://www.barbiecollector.com/shophttp://www.iccwbo.org/uploadedFiles/BASCAP/Pages/Counterfeiting_and_Piracy_in_Brazil%5B1%5D.pdfhttp://www.time.com/time/magazine/article/0,9171,1874769,00.htmlhttp://www.world-of-toys.org/south-america/toy-market/?L=1http://www.world-of-toys.org/south-america/toy-market/?L=1http://www.time.com/time/magazine/article/0,9171,1874769,00.htmlhttp://www.iccwbo.org/uploadedFiles/BASCAP/Pages/Counterfeiting_and_Piracy_in_Brazil%5B1%5D.pdfhttp://www.barbiecollector.com/shophttp://www.barbiecollector.com/shop