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MOTIVATED RESULTS ORIENTED BUSINESS PLANNING & STRATEGY CONSULTANT

16+ Years of a Proven Track Record

Wallace D. Bates III

Residence: Dallas, TX Mobile Phone: 214-471-4889 Email: [email protected]

MY QUALIFICATIONS:

Over 16 years of combined business management, business strategy, project management and analytical experience

Combines strong leadership with proven abilities as a key contributor and motivator

Able to identify problems, develop solutions and implement planned measurable procedures

Possesses great time management and organizational skills

Strong communication and presentation skills (written and oral)

Proficient in: Excel, Word, PowerPoint, MS Project, Visio, D&B, Hoovers, Standard & Poor’s, Capital IQ, Salesforce.com

MY EDUCATION:

SOUTHERN METHODIST UNIVERSITY, Dallas, Texas

B.A., Economics w/ Financial Applications and B.A., History January 1992 to December 1996

UNIVERSITY OF OXFORD, Oxford England

International Diplomatic Studies Second Semester 1995

LOAN OFFICERS LICENSE, Dallas, Texas

Texas Residential Summer 2005

CERTEST TRAINING CENTER, Dallas, Texas

PMP Project Management Certificate of Completion Summer 2007

CCCCD CERTIFICATION IN PROJECT MANAGEMENT, Dallas, Texas

Project, Integration / Scope, Human Resource, Time, Risk / Quality, Cost and Procurement Management February 2012

MY WORK EXPERIENCE:

PACIFIC UNION FINANCIAL, Dallas, Texas June 2014 to Present

Distributed Retail Business - Branch Relations Expert / Onboard Manager

Branch Relations Expert:

Promoted January 2015

Initial contact for Pacific Region P&L Owners and Branches

Facilitate ongoing pro-active communication and branch planning activities

Act as the liaison between Corporate Support and each branch to fulfill business needs i.e., new hires, training, new equipment

Partner with P&L Owners to establish, present and receive approval for branch initiatives i.e., relocations, expansions, MSA agreements

Work with branch employees to escalate issues / concerns to the appropriate department heads i.e., IT Service Desk, Human Resources

Onboard Manager:

Project manage the onboard of new Distributed Retail branches. Work closely with Human Resources, Facilities, IT, Licensing, Training,

Marketing and Legal / Compliance in order to ensure onboard requirements are identified and achieved

o Based on my leadership Pacific Union successfully onboarded 21 Retail Branches between June and December 2014 (7 months)

o Retail sales volume increased from 30M to 100M between June and December 2014 (7 months)

Project manage the successful relocation of existing Distributed Retail branches

Support Business Operations with collecting business requirements and drafting policy and procedures to accomplish process

improvement in Retail Sales and Operations

Collaborate with Retail Finance to draft monthly corporate communications based on channel performance

Collaborate with Marketing for brand support. For example, presentation design and content creation for a Retail Pitch Deck

Provide vendor relationship support by reviewing and negotiating vendor agreements

NATIONSTAR MORTGAGE, Dallas, Texas March 2013 to June 2014

Senior Business Control Consultant III

2013 Star Employee of the Month and Breakfast with the President participant

Facilitated / supported the implementation of business initiatives, in consultation with Corporate Compliance

Collaborated closely with business partners in the analysis, design, development, implementation, and operational support of business

process initiatives (procedures / job aids) to ensure quality, cost effectiveness, timeliness, and requirements are met

Worked with various business stakeholders, including the Quality Assurance, to research, investigate and evaluate processes and practices

Supported external or internal audits/reviews

Monitored and validated the implementation of business process changes to ensure alignment with regulatory requirements, existing

laws, and to mitigate risk

METLIFE HOME LOANS, Dallas, Texas February 2011 to January 2013

Senior Business Planning and Strategy Consultant III

September 2011 Employee of the Month

2011 Year End Performance Rating of Leading Contributor (highest of 3 level scale)

Senior Business Planning and Strategy Consultant

o Led Dodd-Frank (State Preemption) Change of Law initiative by analyzing and making recommendations to comply with telemarketing

business impact items

o Established the business rules for business telemarketing compliance

Lead Project Manager for the Consumer Direct Forward Mortgage Business Channel

o Project Scenario: Led Salesforce.com implementation that consisted of a project team with over 100 resources (internal plus vendor)

Successfully completed phase one in less than 60 business days

Managed project tasks, time and budget (planning, guiding, execution and close)

Worked closely with business partners to define strategies for business / technical solutions, identify requirements, and develop

functional designs for the requirements

Worked closely with system developers and testers to ensure that business requirements and functional designs are translated accurately

Utilized analytics and reporting to provide transparency to decision makers. Some analytical responsibilities include but are not limited to:

Weekly business line production reports, high rate mailer reports, executive business review meeting decks

LEGACY EQUITY ADVISORS / UNITED INVESTMENT MANAGERS, Dallas, Texas January 2007 to December 2010

Private Equity Firm – Senior Business Associate

Diligently supported Private Equity Executives, Investment Bankers / Advisors, Marketing and Fund Managers with:

Business / Project Management – Led numerous research / business intelligence projects related to market studies, private equity

trends, new investment opportunities, comparable of private equity firms

Marketing Management – Attended industry conferences, internal and external meetings and events (road shows). Coordinated design

of firm websites, marketing material and investment product brand(s). Developed go-to-market strategies, campaigns

Communications Management – Worked directly with industry communications professionals to manage public and media relations for

the firm

Operations Management – Supported daily business operations (IT support, website design / management, recruitment of interns,

associates and executives, compliance). Managed 15 analysts to develop 2011 business strategy plans and proposals

Due Diligence / Business Intelligence – Dedicated over 60 hours a week working with third party analysts to conduct extensive research

to identify existing and potential business opportunities. Key takeaways included business plans w/ financial projections, case studies,

decks / power point presentations, industry research / primer

Financial Analysis - Significant contribution to investment banking mandates through the construction of valuation models, pitch books,

and investor presentations as well as interacting directly with the client and developing potential deal opportunities

SPRINT PCS, Las Colinas, Texas September 2003 to December 2005

SR. Business / Financial Analyst

Developed and managed business cases driven by EMM SOHO / Small Sales & Marketing. Performed financial analysis from 1Q, 2Q and 3Q

internal integrated campaigns worth $6M in total marketing spend. Established post launch review(s) for all business cases to determine

successes and key learning’s to ensure strong business continuity and sustainable and profitable business development. The total value of

business case approval recommendations was over $30M.

Worked with marketing managers / segment owners to reconcile and report on a monthly basis cost center activity. Established heads up

meetings to discuss deadlines, new approach and to finalize expense view

Forecasted KPI for outbound call campaigns

Decision support and strategic pricing liaison to ensure that analysis developed from the pricing models was understood and agreed

upon from each group

ERICSSON INC, Plano, Texas November 1998 to August 2003

Senior Market Analyst – Wireless

Led a Tiger Team organized to establish a market information process that identified new business opportunities and product /market

/customer requirements in order to meet financial projections in concert with the 2001 Ericsson Strategic Market Plan for the U.S.

Performed business intelligence / competitive analysis and market segmentation analysis to deliver comprehensive recommendations to

the New Account Management team on the commercial viability of future business development for Ericsson

Recipient of the Ericsson Target Account Sales Certification for sales contract negotiations support

Business Marketing Manager - International Gateway Wireline

Acting Director / Project Sponsor of a team organized to analyze the market situation, behavior of the competition, strategic position and

cost to approve a new product rollout

Led a TTC24 committee and U.S. Market Push Team with an objective to develop a strategy to improve product time to customer

delivery. Grew U.S. market share by 15 percent in 2000

Tradeshow coordination and support

Business Analyst – Senior Pricing Analyst (EXI Parsons)

Performed pricing analysis to competitively bid on customer RFQ's (Request for Quotation)

Calculated mark-ups and gross profit margins to maximize company revenue based on competitive analysis

Performed quarterly statistical reporting on KPI's (Key Performance Indicators)

GTE MEDIA VENTURES, Las Colinas, Texas January 1997 to October 1998

Business / Financial Analyst

Performed daily, weekly and monthly statistical reporting

Compilation, distribution and analysis of monthly sales reports

Prepared and presented weekly presentations to Senior Executives on key performance indicators

Supported Video Services Marketing strategies such as direct mail campaigns and promotions

REFERENCES AVAILABLE UPON REQUEST