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Untapped Potential Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program Alison Johnson, MLS Public Services Librarian Jackson Library, Indiana Wesleyan University
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Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Dec 25, 2014

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In the face of shrinking budgets and hiring freezes, your library may be looking for creative ways to get more work done with less money and less staffing. This workshop will share the experiences of the Student Supervisor program at Indiana Wesleyan University’s Jackson Library and explain how Student Supervisors can increase productivity and save money in your library. At Jackson Library, these student workers provide supervision of the library in the absence of professional library staff during late night hours, perform important, but time-consuming maintenance of the collections, and work on special projects according to their areas of study and skills (marketing, graphic design, education, etc). Learn how your library can turn your “part-time help” into vital pre-professional staff.
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Page 1: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Untapped PotentialUtilizing the Gifts and Talents of Student Workers

through a Student Supervisor Program

Alison Johnson, MLSPublic Services LibrarianJackson Library, Indiana Wesleyan University

Page 2: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Our Needs…

Supervision from 10pm-12am

Ease workload of professional librarians

Make the best use of student worker hours Jackson Library,

Indiana Wesleyan University

…without increasing budget

Page 3: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Our Solution…

Student Supervisors

Page 4: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

What are Student Supervisors?

Experienced Circulation Workers

Supervise during closing shifts

Assigned specific areas to supervise

Perform specialized tasks requiring additional training

Utilize their unique talents and skills through special projects

Page 5: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Benefits…

Met all of our original needs and more…

Created more ownership for student workers

Helped develop the professional skills and talents of

our student workers

Maintained a fair distribution of work

Provided regular collection maintenance that was not

previously possible

Created an informal student advisory committee

Very little extra cost

Page 6: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Made Possible By…

Willingness and flexibility from administration

and

great student workers

Page 7: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Process…

Get administrative

approval.

Identify tasks that can be

delegated to supervisors.

Group tasks to create

different positions.

Write detailed job

descriptions.

PLAN

Page 8: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Process…

Promote and explain positions to student workers.

Identify students with strong, independent work ethics and special skills/talents.

HIRE

Page 9: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Process…

Meet before the school year begins.

Go over Agreement of Conduct.

Familiarize supervisors with their areas of responsibility.

Brainstorm with all supervisors.

TRAIN

Page 10: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Process…

Weekly meetings to discuss current issues.

Regularly review job descriptions to determine projects and tasks.

Work on special tasks/projects as they arise.

WORK

Page 11: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Process…

Conduct self-evaluation and formal evaluation.

Set goals for next semester.

Update and revise job descriptions annually.

EVALUATE

Page 12: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Positions…

Maintain periodicals collection.

Update missing periodicals and duplicate exchange.

Coordinate used book sales.

Assist with bindery procedures.

Periodicals Supervisor

Page 13: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Working on “Lift” signs for shelving

Updated Duplicate Exchange List

Page 14: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Positions…

Search for lost/missing items.

Oversee shelving schedule and accuracy.

Maintain neatness and cleanliness throughout library.

Stacks Supervisor

Page 15: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

“Shelving checks” for accuracy

Archives Display Case

Missing Book List

Page 16: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Positions…

Promote a positive and fun work environment.

Implement various forms of ongoing training.

Manage Blackboard communication.

Maintain employee and payroll information.

Training Supervisor

Page 17: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Track student worker hours

Missing Book List

Training Manual

Blackboard Survey

Page 18: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

The Positions…

Maintain supplies and forms.

Manage hold shelf, room reservations, lost and found.

Design signs and promotional materials.

Desk Supervisor

Page 19: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Bookmarks

Staff Photos

Page 20: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Challenges…

Supervisors only work 10 hr/week and do not stay for breaks

Too much flexibility can be a problem

Educating other student workers about the role of supervisors

Jackson Library,Indiana Wesleyan University

Page 21: Untapped Potential: Utilizing the Gifts and Talents of Student Workers through a Student Supervisor Program

Benefits for Students…

Higher pay

More flexibility

Job-related experience and supervisory skills