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Unpacking Digium's Switchvox

Jan 19, 2017

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Page 1: Unpacking Digium's Switchvox
Page 2: Unpacking Digium's Switchvox
Page 3: Unpacking Digium's Switchvox
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Digium’s Business Profile

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Digium Confidential

2M+ downloads for 2012

83,000+ registered asterisk.org members

68,000+ forum users

34,000+ forum topics

109,000+ forum posts

900+ active contributors

9800+ developers over the lifetime of the project

Worldwide Asterisk deployment in 170+ countries

Dedicated Industry Events:

- AstriCon for Asterisk Developers and Users- Asterisk World for Business users

The AsteriskCommunity

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SMB Appliances

• Switchvox 80

• Switchvox 310

• Switchvox 360

• Switchvox 380

Enterprise Appliances

• Switchvox 450

• Switchvox 470

The new appliances include a faster processor, more memory, a smaller footprint (2U High) and are designed for midsized business applications. Customers can upgrade between the existing appliances and the new appliances. The same software is supported.

Switchvox Appliances

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• Reliable on-site appliances for SMBs

• Fully supported by Digium

• Simple upgrade path between models

• Easy migration path between Cloud/Premises

• Redundancy Options Available

• Supports Digium Telephony Modules/Gateways

Switchvox Appliances

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Designed for SMB market

Small form factor

Green design

Updated Technology

Competitively Priced

More Choices

Advantages of Switchvox Appliances

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New Family of Switchvox Appliances

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15

Comparing Models

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Digium Confidential

The Switchboard

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Switchboard Layouts

New Contact CardsVoicemail Widget

Notifications Dial Pad

New Switchboard with 6.0

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Available Third-party Apps:

• Salesforce.Com

• Firefox Firedialer

• Google Chrome Dialer

Extend your phone system

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Game-Changing Fixed Mobile ConvergenceWork where and how you want to work

•Converge up to 5 phones with your Switchvox extension at no additional cost•Maintain your presence no matter which phone you are using•Supports any phone and connection – VoIP, analog, and mobile•The InCall Menus allow for seamless transfers and recording of calls from any phone

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Digium Confidential

• Switchvox Softphone for iPhone and Android

• Make calls over WiFi or LTE

• All the power of a desk phone on your mobile

• Status

• Contacts

• Voicemail

• Call Rules

• Reporting

Switchvox Mobility

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•See logs on all of your call and types of services

•Export log data to Excel or in an XML-friendly output

•Easily integrate with the API

•Automatically trigger events based on log/report data

•Staff your queues based on detailed reporting information

Switchvox Reports and Logs

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• Easily schedule call recordings

• Allow users to record on-demand

• Automatically export recordings to another server

Call Reporting

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• Available Third-party Apps:– Salesforce.Com

– SugarCRM

– Google Maps

– Switchvox Notifier

– Firedialer

• Developer-friendly Extend API available for other third party-application integration for Switchvox and the Digium Phones (App Engine)

• AsteriskExchange

– Switchvox Apps Category

Extend your phone apps

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Conferencing Every user can have their own conference #

Video Calling Supports HD Audio and Video Calls

Chat Built-in XMPP Server/Client

Presence See co-worker’s status

Unified Messaging voicemail to email

Collaboration

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Customizable Call Queues

Flexible Call Routing Options

No extra licensing per queue agent/manager

Detailed Reporting

Built-in Call Queues/ACD

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Digium Confidential

•Highly flexible IVR Editor

•Supports multiple sound prompts and languages

•Easily integrates with the API to trigger events in third-party applications

Interactive Voice Response

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Digium Phone Applications

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Supports various network installs:

No touch installation

Auto-provisioning (One-touch)

Most secure installation

Easiest Set-up

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Searchable

Easily Monitor

Dial or Dial VM Directly

Contacts

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Status

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Status

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Visual Voicemail

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Digium Confidential

Does this need a title?

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Switchvox

TDM/SIP Media Conversion

Gateways with Switchvox

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• Digital T1/E1/PRI TDM to SIP Appliances– Built from the ground up

– Fan free design

– Rack mountable (single appliance or 2 side-by-side)

– Fixed port

• Asterisk based

• Digium GUI for Management

Models:

– G100 – Single T1/E1

– G200 – Dual T1/E1

Gateway Series Products

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For more information, visit:

www.digium.com/switchvox

“The more I researched Switchvox'scapabilities, it looked too good to be

true. In two weeks we were sold.”

Dan Ribar, CIO1st Guard Corporation

Page 53: Unpacking Digium's Switchvox