Unleashing The Power Of User Reporting Gerald West, Serco
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Unleashing The Power Of User ReportingGerald West, Serco
Introduction
Gerald West
• Security and Controls Manager at Serco
• Over 16 years SAP experience (7 at Serco)
• Focus on Controls and User Experience
• Working with SAP (ABAP) Query for 14 years
Company at a glance
Serco
• £5bn global services company, over 40 countries, 120,000
employees, diverse sectors (defence, security, health, facilities
management, transport, BPO etc.), over 700 contracts
• Implemented SAP from 2006, SAP ECC (including Finance, HR,
Payroll), SRM, CRM, BW, BPC etc.; ca. 50,000 users
Agenda
• User Data
• User Reports (The “What”)
The Journey
Screen-shot tour
• User Report Development Tips (The “How”)
• Summary
• Q&A
User Data – The EA BUSH
User Data – “Maximizing SU01”
© Serco.
User Data – Logon Data
© Serco.
User Data – Groups
User Reporting at SercoStandard Reports
User Info. System (SUIM)
Quick Viewer (SQVI)
Data Browser (SE16)
General Table Display (SE16N)
Basic QueriesUser Licence Data
User Address Data
User Access Data
Controls Reporting
Native (SW) reports
Integration with SAP Query
BW Reporting
Advanced Queries
User Approval Data
User Responsibility Data
SAP By Email
User Reports – Info System
User Reports – SAP Query List
User Reports – SAP By Email
User Reports – Saved Lists
User Report – “ZWHOAMI”
User Report – “ZWHOAMI”
User Reports – Owners
User Reports – Contacts
User Reports – Authorizations
User Reports – Authorizations
User Reports – Change Reference
User Reports – Change Reference
User Reports – Org. Access
User Reports – Org. Access
User Reports – EA BUS
User Reports – EA BUS
User Reports – User vs Employee
User Reports – User vs Employee
SW Transaction Archive Reports
SW Transaction Archive Reports
SW Transaction Archive Reports
SW Transaction Archive Reports
SW Licence Management Reports
SW Separations Enforcer Reports
User Report Development TipsDESIGN
Establish key requirements
Mock up report
Understand data structure
DATA SOURCE
Existing Infoset
Logical Database
Tables
QUERY
Local Fields
Summary Reports
Report-Report Interface
INFOSET
Additional Tables
Additional Fields
Authorization Checks
Summary
• User reporting is the key to strengthening business ownership
of user management and controls
• Explore expanded use of fields in the user master record (e.g.
Groups) to provide more reporting options
• Develop capability in reporting tools like SAP query and
knowledge of the key sources of user data
• Develop a suite of user reports as needed but also make
good use of existing reports and your controls platform
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