UNIVERSITY OF TOLEDO: COLLEGE OF NURSING QUALTRICS RESEARCH SUITE CASE STUDY “In academia, the use of Qualtrics can be far more dynamic than just handing out a quick survey on a course assessment. It’s invaluable.” — Deborah Mattin PhD, MBA, MSN, RN, Director, Continuing Nursing Education; Interim Program Assessment and Evaluation Toledo, OH www.utoledo.edu The College of Nursing at the University of Toledo has as its mission the provision of theory-based undergraduate and graduate professional education programs responsive to the changing needs of students and the health care environment. ©2015 Qualtrics sophisticated research made simple Challenges • Outdated and incomplete lists of information on individuals meant there was limited comprehensive analysis available to Dean, faculty, and accreditation • Contract renewal data for hospitals and other clinical sites was laborious to track • To verify credentials for preceptors (mentors for students at clinical sites), the college sent them the same paper forms every semester to complete, but ended up with scattered and incomplete information • Difficulty tracking which clinical sites or preceptors each student had visited during his/her program Solution • Two Qualtrics panels drawing from one database, simultaneously updating each time changes are made to one panel member • Clinical site panel manages contract renewal data, contact information, and affiliated preceptors for each clinical site in real time, enabling any administrator to validate active contracts at any time • Instead of paper forms, preceptors are sent a Qualtrics survey that automatically records their responses in the preceptor panel — and preceptors can’t submit the survey until everything is complete • Instead of going through credential verification every semester, preceptors receive an even simpler survey in subsequent semesters asking for any revisions • Student information is acquired in an initial survey during their first nursing course and stored in a panel for the rest of their career at UT, enabling the college to solicit feedback on a variety of topics and monitor graduation rates • Student panel connects preceptor and clinical site panels so college faculty and staff can see which clinical sites a student visits during his/her college experience Results • Significant financial and staff resources saved each year in manual labor alone • Real-time, meaningful data that can be analyzed across multiple semesters in a user-friendly format • All clinical site agreements are updated, limiting liability concerns for the college • Preceptor data is 100% complete in Qualtrics panels, saving time and effort for preceptors, staff, and administrators • Student feedback on clinical visits is shared with their respective preceptors and hospitals, improving the education experience qualtrics.com [email protected] 1-800-340-9194