UNIVERSITY OF MIAMI - PHYSICAL PLANT Physical Plant Performance Measures July 2003 Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
UNIVERSITY OF MIAMI - PHYSICAL PLANT Physical Plant Performance Measures July 2003 Not to be reproduced without the expressed written consent of the University.
Mar 28, 2015
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UNIVERSITY OF MIAMI - PHYSICAL PLANT
Physical Plant
Performance Measures
July 2003
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
UNIVERSITY OF MIAMI - PHYSICAL PLANT
SHOP RESPONSE DAYS OPENED CLOSED BACKLOG % > 30-DAYS
ACADEMIC 1 2 257 255 51 2
ACADEMIC 2 1 256 255 55 58
AUXILIARY 6 47 41 33 52
BILLABLE 5 168 148 100 38
ENERGY 7 45 56 17 0
FIRE SAFETY 6 133 86 47 28
HOUSING 1 159 162 11 0
KEY 6 220 179 102 27
SIGN 4 41 53 13 38
TOTAL 1326 1235 429
Work MeasurementsJuly 2003
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
0
100
200
300
400
500
600
OPEN CLOSED BACKLOG
O PEN 196 156 255 345 237 394 357 298 166 285 252 157 205 225 241 257
CLO SED 207 145 214 200 265 304 369 484 177 258 302 156 188 256 223 255
BACKLO G 13 45 86 88 216 119 102 25 42 50 24 21 37 24 40 51
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 1Monthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 1Response Days
0
1
2
3
4
5
6
7
8
9
MEDIAN 1 1 1 2 8 1 1 6 1 2 2 3 2 2 2 2
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 1Backlog Work Orders
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
8%
2%
9% 7%
0%
56%
35%
12%
24%4%
0% 3%
11%
0%
0%2%
0
50
100
150
200
250
percent>30-Days 8% 2% 9% 7% 0% 56% 35% 12% 24% 4% 0% 3% 11% 0% 0% 2%
O ver 30-Days 1 1 8 6 1 67 36 3 10 2 0 1 4 0 0 1
Under 30-Days 12 44 78 82 215 52 66 22 32 48 24 20 33 24 40 50
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 1Work Orders by Trade
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
111
77 76 8059
74 79
43
138
92113
60
105 104
64 56 60 54 63
86
10688 75
66
84
112
65
83
62
53
26
29 37
25 4152
82 69
94
75
59
2443
48
30
90
90 57
26
4649
26
6045
57 66
17
13
8
0 11
8 725
26
14
24
30
34
34
2019
25 26
23
1
4
1
2
3
0
5
5
12
4
5
7
17
21
24
22
32
29
18
14
0
50
100
150
200
250
300
350
PL
PA
EL
CA
AC
July 2003
0
100
200
300
400
500
600
OPEN CLOSED BACKLOG
O PEN 266 228 259 486 374 290 288 184 182 304 230 221 224 229 239 256
CLO SED 276 205 261 242 482 243 472 156 216 303 240 203 237 219 235 255
BACKLO G 22 38 89 266 308 224 60 23 18 18 8 25 46 35 59 55
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 2Monthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 2Response Days
0
5
10
15
20
25
MEDIAN 1 1 1 1 21 1 5 7 1 1 1 2 2 2 1 1
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 2Backlog Work Orders
5%8%
15%
6%
1%
78%
33%
9%
6% 6%13%
28%
4%31%
36% 58%
0
50
100
150
200
250
300
350
percent> 30-Days 5% 8% 15% 6% 1% 78% 33% 9% 6% 6% 13% 28% 4% 31% 36% 58%
O ver 30-Days 1 3 13 17 3 174 20 21 1 1 1 7 2 11 21 32
Under 30-Days 21 35 76 249 305 50 40 91 17 17 7 18 44 24 38 23
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Academic Zone 2Work Orders by Trade
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
100
5878 82 83 91
67 59
9782
4866 79 73 62 68 72 75
92
53
9480
86 86
107
120
59
57
51
28
33
41 4444 36
56 62
59
79 78 5967
45
55 87
47
86106
50
46
61 6973 78
7072
71
16
3
1
4944
42
41
39
49
4222 2
3
9
2
1
4 11
15
8
56
1512 20
17
33
31
3235
42
2940
3946
0
50
100
150
200
250
300
350
JAN FEB MAR APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
PL
PA
EL
CA
AC
July 2003
0
50
100
150
200
250
OPEN CLOSED BACKLOG
O PEN 64 44 51 94 104 170 212 65 47 70 60 75 79 43 45 47
CLO SED 60 51 46 60 87 141 135 70 42 68 62 71 87 37 35 41
BACKLO G 1 3 11 8 91 3 8 21 22 20 6 21 28 12 18 33
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Auxiliary ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Auxiliary ShopResponse Days
0
2
4
6
8
10
12
MEDIAN 1 1 1 5 3 3 2 2 3 2 10 9 7 6 6
APR MAY JUN AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Auxiliary ShopBacklog Work Orders
0% 0%
0%0%
1%
0%0%
0% 9% 5%
17%
19%
11%
25%44%
52%
0
10
20
30
40
50
60
70
80
90
100
percent> 30-Days 0% 0% 0% 0% 1% 0% 0% 0% 9% 5% 17% 19% 11% 25% 44% 52%
O ver 30-Days 0 0 0 0 1 0 0 0 2 1 1 4 3 3 8 17
Under 30-Days 1 3 11 8 90 3 8 21 20 19 5 17 25 9 10 16
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Auxiliary Zone Work Orders by Trade
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
16 10 11 16 7 17 1024
13 9 12 11 12 18 12 3 6 7
1719 19
32
17
2227
12
1011 8 6 6
84
15 12 11
29
15 17
11
10
10 18 14
104
75
2516 23 16
22
23 21 16 19
3 82
0 0 18
147
21
9
7 85
4
13
00
0
02
21
3
0
02
0
42212 9
16
124
52122
23
0
20
40
60
80
100
120
140
160
180
200
JAN FEB MAR APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
PL
PA
EL
CA
AC
July 2003
0
50
100
150
200
250
OPEN CLOSED BACKLOG
O PEN 74 66 53 57 52 114 205 119 98 113 68 108 112 112 117 168
CLO SED 68 52 53 44 54 91 186 94 87 126 81 87 123 73 92 148
BACKLO G 19 29 20 22 28 32 39 46 43 18 14 31 42 46 102 100
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Billable ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Billable ShopResponse Days
0
2
4
6
8
10
12
14
16
MEDIAN 2 4 7 8 14 4 4 2 2 5 3 7 6 6 6 5
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Billable ShopBacklog Work Orders
0%
0%
0% 5%4%
16%0%
0% 9%
0%0%
0%
7%24%
30%38%
0
20
40
60
80
100
120
percent> 30-Days 0% 0% 0% 5% 4% 16% 0% 0% 9% 0% 0% 0% 7% 24% 30% 38%
O ver 30-Days 0 0 0 1 1 5 0 0 4 0 0 0 3 11 31 38
Under 30-Days 19 29 20 21 27 27 39 46 39 18 14 31 39 35 71 62
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
0
20
40
60
80
100
120
140
OPEN CLOSED BACKLOG
O PEN 109 107 67 42 26 105 89 60 59 72 35 37 48 53 47 45
CLO SED 75 128 73 41 34 70 101 74 80 58 55 33 42 47 49 56
BACKLO G 23 33 10 33 23 4 7 23 5 12 4 8 17 13 9 17
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Energy ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Energy ShopResponse Days
0
5
10
15
20
25
30
MEDIAN 2 4 3 10 24 2 5 10 6 5 5 8 7 7 7 7
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Energy ShopBacklog Work Orders
35%
27%
40%
12%
17%
0%
0%
4%
0%
8%
0%
0%
18%
8%
0%
0%
0
5
10
15
20
25
30
35
percent> 30-Days 35% 27% 40% 12% 17% 0% 0% 4% 0% 8% 0% 0% 18% 8% 0% 0%
O ver 30-Days 8 9 4 4 4 0 0 1 0 1 0 0 3 1 0 0
Under 30-Days 15 24 6 29 19 4 7 22 5 11 4 8 14 12 9 17
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
0
50
100
150
200
250
OPEN CLOSED BACKLOG
O PEN 60 46 42 72 47 113 217 95 71 81 67 69 41 54 74 133
CLO SED 56 47 41 58 48 95 203 150 58 79 58 91 46 50 63 86
BACKLO G 13 10 15 18 24 18 28 19 9 11 27 17 16 28 28 47
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Fire Safety ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Fire Safety ShopResponse Days
0
1
2
3
4
5
6
7
8
9
MEDIAN 3 4 4 7 8 3 4 7 3 7 7 6 6 6 6 6
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Fire Safety ShopBacklog Work Orders
15%0%
20%0%
0%
22%
14%
0%
11%0%
0%
18% 6%
18%32%
28%
0
5
10
15
20
25
30
35
40
45
50
percent> 30-Days 15% 0% 20% 0% 0% 22% 14% 0% 11% 0% 0% 18% 6% 18% 32% 28%
O ver 30-Days 2 0 3 0 0 4 4 0 1 0 0 3 1 5 9 13
Under 30-Days 11 10 12 18 24 14 24 19 8 11 27 14 15 23 19 34
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
0
100
200
300
400
500
600
700
800
900
1000
OPEN CLOSED BACKLOG
O PEN 348 210 128 241 924 740 590 448 360 465 404 416 367 204 144 159
CLO SED 356 202 133 153 419 710 625 487 353 465 406 421 370 213 142 162
BACKLO G 11 10 29 104 810 21 21 30 16 53 7 20 12 2 14 11
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Housing FacilitiesMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Housing FacilitiesResponse Days
0
0.2
0.4
0.6
0.8
1
1.2
MEDIAN 0 0 0 1 1 1 0 0 0 1 1 1 1 1 1 1
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Housing FacilitiesBacklog Work Orders
0% 0% 0%
0%
0%
0% 0% 0% 0%0%
0% 0% 0% 0% 0% 0%0
100
200
300
400
500
600
700
800
900
percent> 30-Days 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
O ver 30-Days 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Under 30-Days 11 10 29 104 810 21 21 30 16 53 7 20 12 2 14 11
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Housing Zone Work Orders by Trade
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
14393
11884 63 43 47
134
242
161
9875 88
113 12493
41 48 33
138
129 95
97
77
5285
185
163
128
100
8285
7382
92
71 30 56
155
127100
90
40 46
124
215
164
123
95100
102114
97
53
31 333
1
106
77
108
91
82
116
112
96
100
83
77
2517
19
1
5
9
1
10
2
2
8
47
7
14
10
4
31
94
54
24
22
36
0
100
200
300
400
500
600
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL
PL
PA
EL
CA
AC
July 2003
0
50
100
150
200
250
300
350
OPEN CLOSED BACKLOG
O PEN 145 125 132 146 164 264 267 182 169 231 213 208 227 146 179 220
CLO SED 171 115 126 136 102 264 308 201 171 205 242 223 200 161 182 179
BACKLO G 23 32 52 75 92 105 101 67 57 66 58 59 72 42 91 102
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Key ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Key ShopResponse Days
0
1
2
3
4
5
6
7
8
MEDIAN 4 3 3 7 4 6 7 5 7 7 6 6 6 6 6 6
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Key ShopBacklog Work Orders
4%3%
13%
20%
38%
27%
32%
6%7%
9%33%37%
40%
29%
27%27%
0
20
40
60
80
100
120
140
160
percent> 30-Days 4% 3% 13% 20% 38% 27% 32% 6% 7% 9% 33% 37% 40% 29% 27% 27%
O ver 30-Days 1 1 7 15 35 77 69 4 4 6 19 22 29 12 25 24
Under 30-Days 22 31 45 60 57 73 68 63 53 60 39 37 43 30 66 74
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
0
10
20
30
40
50
60
OPEN CLOSED BACKLOG
O PEN 24 31 39 38 34 33 39 20 14 54 29 22 30 29 54 41
CLO SED 21 30 42 28 31 42 40 34 6 43 39 19 28 27 47 53
BACKLO G 12 6 1 16 7 15 16 7 15 14 7 4 8 9 19 13
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Sign ShopMonthly Work Order Count
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Sign ShopResponse Days
0
1
2
3
4
5
6
7
8
9
MEDIAN 2 8 2 5 6 6 6 7 6 3 3 5 5 5 4 4
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Sign ShopBacklog Work Orders
0%
0%
0%
13%
0%
27%25%
0%
7%21%
14%
50%
25%22%
21%
38%
0
5
10
15
20
25
percent> 30-Days 0% 0% 0% 13% 0% 27% 25% 0% 7% 21% 14% 50% 25% 22% 21% 38%
O ver 30-Days 0 0 0 2 0 4 4 0 1 3 1 2 2 1 4 5
Under 30-Days 12 6 1 14 7 11 12 7 14 11 6 2 6 7 15 8
APR MAY JUN JUL AUG SEP O CT NO V DEC JAN FEB MAR APR MAY JUN JUL
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
75
80
85
90
95
100
105
% 94 96 98 90 94 88 96 92 93 93 93 89 97 100 92 93 90 88 92 92 86 93
OCT NOV DEC J AN FEB MAR APR MAY J UN J UL AUG SEP OCT NOV DEC J AN FEB MAR APR MAY J UN J UL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Completed Preventive Maintenance Work OrdersPercent by Month
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
July 2003
0
20
40
60
80
100
120
A1 A2 AUX EM H1 FS
A 1 92 91 95 100 99 94 100 96 95 100 100 99 90 100 87 94 100 81 100 100 100 92 92 86 75 92 100 85 99
A 2 96 94 94 99 93 81 98 94 95 95 77 77 71 95 93 94 89 100 70 100 100 92 89 87 97 88 74 92 90
A UX 100 97 98 100 98 88 100 98 99 100 100 100 100 100 95 94 100 98 99 100 100 98 97 89 78 100 83 65 77
E M 95 65 79 82 80 88 100 83 96 92 72 93 97 74 87 75 98 100 99 93 100 88 96 93 90 82 100 100 100
H1 100 100 100 100 99 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 99 100 100 100 100 100 100
FS 100 100 100 94 98 98 100 100 100 99 100 100 96 100 98 99 68 93 100 100 100 85 95 98 98 96 100 100 97
MAR A P R MAY J UN J UL A UG SE P OC T NOV DE C J A N FE B MAR A P R MAY J UN J UL A UG SE P OC T NOV DE C J A N FE B MAR A P R MAY J UN J UL
UNIVERSITY OF MIAMI - PHYSICAL PLANT
Completed Preventive Maintenance Work OrdersPercent by Month by Zone
1999 2000
Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.
2001 2002
July 2003
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