University Council - slides

© 2010 Brigham Young University–Idaho© 2008 Brigham Young University–Idaho

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Centralized Web Production Process

Web Team

Site

Site

Site

Site

Site

Site

Site

Site

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Distributed Web Production Process

WebTeam

Site

Site Site

Site Site

SiteSite

Site

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Web Team Contribution

WebTeam

Technology and platform

Templates and standards

Training and consultation

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Tandem Websites

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A Process for Evaluation and Feedback

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A Process for Evaluation and Feedback

What is our strategy and process?

Where are we in the process?

What have we learned?

How can you help?

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Strategy and Philosophy

We began the process of rethinking our

website in January 2009. Our primary goal

was to improve the quality of the experience

of all those who use the website.

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Strategy and Philosophy

The BYU-Idaho website is a primary mode for

student interaction with the university. For

some, it is an almost exclusive mode of

interacting with us.

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Strategy and Philosophy

The design of the Beta site is based on “audience

pages”. Future Students Current Students

EmployeesAlumni & Community

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Strategy and Philosophy

The design of the Beta site is based on “audience

pages”.

Future Students Current Students EmployeesAlumni &

Community

Visitors

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Strategy and Philosophy

Our web structure should meet the needs of our audiences, not mirror our departmental

organization.Student

Department

Service

Service

Service

Department

Service

Service

Service

Department

Service

Service

Service

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Strategy and Philosophy

Our web structure should meet the needs of our audiences, not mirror our departmental

organization.Student

Department

Service Service

Service

Department

Service Service

Department

Service

Service

Service

Service

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Consistency and Flexibility

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Consistency and Flexibility

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Consistency and Flexibility

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Consistency and Flexibility

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A Process for Evaluation and Feedback

Where are we in the process?

What have we learned?

How can you help?

© 2010 Brigham Young University–Idaho

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Migration Process (Scope)

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Migration Timeline

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Migration Breakdown

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Campus Migration Schedule

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• College of Agriculture and Life Sciences• College of Education and Human Development• College of Performing and Visual Arts• College of Language and Letters• College of Physical Sciences and Engineering• Admissions• Financial Aid• Information Technology• Student Support

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Migration Schedule

Wave 1 (May – July)

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• Academic Discovery Center • Alumni Relations• Student Records & Registration • Financial Services• Continuing Education• Academic Technology

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Migration Schedule

Wave 2 (July – September)

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• Academic Support Centers• Student Representative Council • BUILD• University Relations• Event Services• Human Resources• Dean of Students

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Migration Schedule

Wave 3 (September – November)

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• McKay Library• Food Services• Testing Center• Facilities Management • Safety Office• Facility Planning & Construction• Student Honor Office• Pathway Program

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Migration Schedule

Wave 4 (November – January)

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• University Press• Health Center• Counseling Center• Community Connections• Learning Model• Academic Travel• Internal Audit

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Migration Schedule

Wave 5 (January 2012 – March )

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Migration Statistics

• 7 offices migrated

• 40 offices actively building their sites

• 200+ users in WebBuilder

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Beta Site Feedback

Feedback from May 1 through June 21, 2011.

• 739 respondents

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Beta Site Feedback

Feedback from May 1 through June 21, 2011.

• 12% expressed concerns with other technologies

• I-Learn

• My.byui

• Calendar

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Beta Site Feedback

Feedback from May 1 through June 21, 2011.

Trending topics [Percentage of 739 respondents]

• 9.2% New layout is busy/hard to navigate

• 8.1% Like the old site better

• 6.1% Would like login button on home page

• 5.7% Please stop changing the website

• 3.5% Include more academic information

• 3.0% Remove quotes from images on home page

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Beta Site Feedback

Items we are working to refine and change:

• Stronger academic presence on home page

• Removing text on photos on home page

• Add audience links to academic department home pages

• Multiple refinements to WebBuilder authoring environment