UNIVERGE SV8100 Communications Server

UNIVERGEUNIVERGE SV8100 Communications Server SV8100 Communications Server

NEC’s Premier Small Business Communications Solution

Voice/Unified Messaging • Contact Center • Mobility • Unified Communications •

Conference and Collaboration • XML Integrated Phones

NEC UNIVERGE SV8100 Communications Server

▐ Scalable, Reliable, Flexible and Full Featured Growth up to 512 Phones x 200 Trunks

▐ Distributed Architecture Multiple Survivable Sites and/or Remote Devices via IP Networking

▐ Converged VoIP SIP Based Solution

▐ Investment Protection – Energy EfficientEasily Upgraded, Open Standards Based

▐ Easy-to-Learn and Use

▐ Integrated Advanced Productivity Applications

Native IP SIP Based Optional Blade Based VM/UMAdd Application Blades

i.e., Conference Bridge, UC… Add TDM Gateways as Needed

Analog, ISDN

PRI, SIP

Analog, ISDN

PRI, SIP

WANWAN

Analog, ISDN, PRI,

SIP

Analog, ISDN, PRI,

SIP NetLinkSingle System Image

Univerge SV8100 Platform Architecture

Remote IP Phone

IP DECT802.11

VoWLAN

Extension to Cellular

Mobility

TelephonesSoft Phone SP310Desktop Collaboration and VideoRemote WorkersSpecialized Knowledge WorkersContact Center Agents

Executive DT750IP OnlyColor Touch Screen with XML IntegrationFull Duplex SpeakerphoneMenu Operation

Modular DT730 / DT330IP or Digital with XML support on IPModular 12/24/32 Line Key or Desi-less Full Duplex SpeakerphoneMenu Operation

Economical DT710 / DT310IP or Digital (Model Dependant)Non Modular Cost EffectiveIncludes an 8 Line Desiless ModelNon Display on Some Models

Mobile Devices – On Campus & Off

uMobility

OfficeG-355

Basic C-124

Hi-EndG955

Healthcare I-755

IP Cordless or Network

ML-440

Digital Dterm Cordless Lite II

Digital DECT

MH240

Any Cell Device

Home orOutside

Voice and Unified Messaging

Provide Callers with Choices from Voice Mail Manage all Messages – Voice Mail, eMail, Fax in One

Place Manage Callers While They are in Your Mailbox Find Me / Follow Me Policies you’re When Out of the Office Play your Email Messages Over the Phone Access Voice Messages from the Web Manage Your Mailbox via GUI

Managing Customer Contact Requests

Contact CenterContact Center

Reporting Engine

IVR and Custom Integration

Multi MediaCHATWebeMailFax

Agent DesktopProductivity

Agent Recording

Unified Communications

Unify all your Communications

▐ Desktop Call Control▐ Presence Status▐ Instant Messaging▐ Unified Messaging▐ Screen Pop ▐ Directory/Contacts▐ Mobility▐ Contact Center▐ Attendant Console▐ CRM* Integrations

*Customer Relationship Management

SV8100 System Management

▐ System Management▐ Web Based▐ Client Based

Offline programming System backupsChange Logs

▐ Wizard Programming ToolSet up Features and Users

▐ Call AccountingGraphical & Text ReportingClient, Web or XML AccessReport Automation

• email, printer or uploadSecurity Alerts & NotificationsTraffic Analysis optionCampaign Manager option

NEC Univerge SV8100 – a Summary

▐ The Ideal Voice Solution for SMB’s ▐ Seamless Growth

Up to 512 Stations and 16 Survivable Remote Branches▐ Robust and Feature-Rich ▐ Versatile and Scalable

Supports TDM, IP, Video, Wired or Wireless ▐ Supports a Full Range of High-Powered Applications▐ Applications and Features are Transparently Shared Across

Branches or Remote Users▐ Individuals, departments and locations work more efficiently

Thank You and Questions

▐ For more information…NEC Website:

• http://www.necunified.com

NEC Terminals Demonstrations:• http://www.necunifiedsolutions.com/terminals/index.html