UNI-1 ED LAYER Your IT Infrastructure. Delivered. Cloud, Managed, Co location and Disaster Recovery M E M Patriot Memory is a manufacturer of memory module and flash memory products, with state-of-the-art facilities in Fremont, California as well as Taipei, Taiwan and Rotterdam, The Netherlands. Josue Estrada, head of Patriot Memory's IT department, was concerned about the potential loss of business for the company as well as its customers in the event of a disaster such as an earthquake. He sought out an IT provider to help him solve the problem. Why did you choose Unitedlayer as your provider for Disaster Recovery backup? We chose Unitedlayer because they made us feel comfortable and confident. Our data has a high value to our company and if a disaster were to occur, our business as well as our customers' could suffer hundreds of thousands per day in losses. It was imperative we find a provider and solution for which we could feel confident. The entire Unitedlayer team sat down with us to discuss our needs and understand what we wanted to accomplish - we could tell right away they knew what they were doing - extremely knowledgeable and thoughtful, and friendly as well. Other factors were their strong customer base and affordable pnce range. How did Unitedlayer help you solve your business problem? '' We talked to several providers and Unitedlayer offered the best solution in our price range. In addition, they were more knowledgeable and friendly; we were very confident in their abilities and their data centers. '' Unitedlayer operates world class data centers in multiple locations; they helped us find a new home for data storage in their Los Angeles data center so that we could replicate our data. We have offices in Taiwan and Rotterdam and are growing rapidly. If our headquarters in California were to go down, our company as well as wholesale customers that place orders with us online, would all be dead in the water. It was critical that we have proper back up to kick start the business from our international offices should a disaster occur in our San Francisco Bay Area location. Unitedlayer solved for this need.
UnitedLayer Case Study_Colocation & Backup for Disaster Recovery_San Francisco, Los Angeles
Jul 18, 2015
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UNI-1 EDLAYER Your IT Infrastructure. Delivered. Cloud, Managed, Colocation and Disaster Recovery
M E M
Patriot Memory is a manufacturer of memory module and flash memory products, with state-of-the-art facilities in Fremont, California as well as Taipei, Taiwan and Rotterdam, The Netherlands. Josue Estrada, head of Patriot Memory's IT department, was concerned about the potential loss of business for the company as well as its customers in the event of a disaster such as an earthquake. He sought out an IT provider to help him solve the problem.
Why did you choose Unitedlayer as your provider for Disaster Recovery backup?
We chose Unitedlayer because they made us feel comfortable and confident. Our data has a high value to our company and if a disaster were to occur, our business as well as our customers' could suffer hundreds of thousands per day in losses. It was imperative we find a provider and solution for which we could feel confident. The entire Unitedlayer team sat down with us to discuss our needs and understand what we wanted to accomplish - we could tell right away they knew what they were doing - extremely knowledgeable and thoughtful, and friendly as well. Other factors were their strong customer base and affordable pnce range.
How did Unitedlayer help you solve your business problem?
'' We talked to several providers and Unitedlayer offered the best solution in our price range. In addition, they were more knowledgeable and friendly; we were very confident in their abilities and their data centers. ''
Unitedlayer operates world class data centers in multiple locations; they helped us find a new home for data storage in their Los Angeles data center so that we could replicate our data. We have offices in Taiwan and Rotterdam and are growing rapidly. If our headquarters in California were to go down, our company as well as wholesale customers that place orders with us online, would all be dead in the water. It was critical that we have proper back up to kick start the business from our international offices should a disaster occur in our San Francisco Bay Area location. Unitedlayer solved for this need.
What did you appreciate most about your experience with Unitedlayer?
Their consultative nature and customer serv1ce really drew us in. Every time our sales reps or engineers engaged with the UnitedLayer team, they would get immediate response and answers. The entire experience was hassle-free; UnitedLayer is very focused on customer service.
•• United layer has a great team -they are very responsive, knowledgeable and friendly. We know we can count on United layer for exceptional customer service. ''
Now that you are a customer of Unitedlayer, what value have you received?
The value we received is confidence - we are confident in UnitedLayer's LA data center for backup storage and recovery in the event of disaster. UnitedLayer offers great solutions for disaster recovery and a great support team, at a great price.
How Unitedlaver Helped Patriot Memorv
We wanted to colocate our data servers to a facility outside the San Francisco Bay area and replicate our data. We were impressed with UnitedLayer's data center in Los Angeles.
We felt very confident in UnitedLayer from the very beginning; they are extremely knowledgeable and good at what they do.
UnitedLayer's entire team demonstrated thoughtfulness in understanding our needs, and provided excellent customer service during the entire process. We were very impressed and look forward to doing future business with them as a result.
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