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Embracing Risk
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United Way - Embracing Risk 1.25.13

May 06, 2015

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John Spence
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Page 1: United Way - Embracing Risk 1.25.13

Embracing Risk

Page 2: United Way - Embracing Risk 1.25.13

…chaos brings opportunity

For those who are prepared…

Page 3: United Way - Embracing Risk 1.25.13

RISK is simply an element of

effective strategy

Page 4: United Way - Embracing Risk 1.25.13

Most people think of:

Rivalry Among Existing

Competitors

Threat of New

Entrants

Bargaining Power of Buyers

Threat of Substitutes

Bargaining Power of Suppliers

Page 5: United Way - Embracing Risk 1.25.13

Do you have a clearly focused and well-communicated strategy for growth?

Effective Strategy =

Valued Differentiation x Execution

Page 6: United Way - Embracing Risk 1.25.13

What strategy is not…• More, better, faster is not a strategy.• Effectiveness and efficiency are

necessary… but not sufficient.• Superb execution of fundamental

business processes… is expected.• Being extremely good at what you are

supposed to be good at… gets you no extra credit at all.

Page 7: United Way - Embracing Risk 1.25.13
Page 8: United Way - Embracing Risk 1.25.13

• The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.

Page 9: United Way - Embracing Risk 1.25.13

The Key To Success in the New Normal…

•Nimbleosity•Nimbo-licious

Page 10: United Way - Embracing Risk 1.25.13

Strategy is INTERNALas well as EXTERNAL

Page 11: United Way - Embracing Risk 1.25.13

Five Foundations of Effective Strategic Thinking

Business Acumen

Personal Experience

Pattern Recognition

Strategic Insight

Disciplined Execution

Page 12: United Way - Embracing Risk 1.25.13

The Four – I’s• Ignorance

• Inflexibility

• Indifference

• Inconsistency

Page 13: United Way - Embracing Risk 1.25.13

How to avoid the Four I’s • Aggressive external market focus.

• Aggressive customer focus.

• Keep the “Main Things” the main things.

• Bullish on knowledge sharing and learning.

• Passion and commitment at all levels.

• Foster a healthy paranoia.

• Revel in change.

Page 14: United Way - Embracing Risk 1.25.13

How do you decide which risks are worth embracing?

Page 15: United Way - Embracing Risk 1.25.13

Quantitative & Qualitative

Page 16: United Way - Embracing Risk 1.25.13

Take a Chance

Take A Pass

DelegateTake Your Time

HIGH

LOW

LOW HIGH

Probability

Impact

Page 17: United Way - Embracing Risk 1.25.13

Quantitative Risk Assessment Protocol

a) Conduct a risk assessment and vulnerability study to determine the risk factors. (b) Based on the top 5 risk factors - determine the value of assets under risk. (c) Determine the historical attitude of the company @ risk exposure.(d) Estimate the Annualized Rate of Occurrence (ARO) for each risk factor. (e) Determine the countermeasures required to overcome each risk factor. (f) Determine the Annualized Loss Expectancy (ALE) for each risk factor. (g) Conduct the safeguard cost/benefit analysis by calculating the difference between the ALE prior to implementing the countermeasure to the ALE after implementing the countermeasures . (h) Based on the above analysis, determine the return on investment using Internal Rate of Return (IRR).

Page 18: United Way - Embracing Risk 1.25.13

Litigation Risk Assessments

• Case Status – A short description of the current status of the proceedings, anticipated motions and discovery, and settlement discussions or their absence. This section also can address issues such as the existence of an arbitration agreement and insurance coverage.

• � Legal Analysis – An assessment of any significant legal issues, including the benefits and risks of obtaining a binding judicial precedent.

• � Strengths and Weaknesses – A succinct outline of the strengths and weaknesses of your factual and legal position, including such factors as the substance and impact of the evidence, the availability and quality of witnesses, the sympathy or not of the adversary, the friendliness or hostility of the tribunal, and the competence and experience of opposing counsel.

• Budget � – The anticipated legal budget. • � Possible Results and Probabilities – An assessment of damages, including possible

results, probabilities and discounted values, and anticipated litigation expenses. The case value assessment includes percentage estimates based on various potential outcomes. Although percentages may imply more precision than is justified, they convey information more clearly than imprecise adjectives frequently used in describing litigation risk.

Page 19: United Way - Embracing Risk 1.25.13

Hazard Identification

Dose-Response Analysis

Exposer Quantification

Page 20: United Way - Embracing Risk 1.25.13

SLOW DOWN!!!!!

Workshop

Page 21: United Way - Embracing Risk 1.25.13

Scenario Planning

Begin with the end in mind

Page 22: United Way - Embracing Risk 1.25.13

Assessing the Strategic SituationSimplicity Complexity

Certainty Uncertainty

Knowing Forecasting

Proactive Adaptive

Strategic Planning

Scenario Planning

Page 23: United Way - Embracing Risk 1.25.13

Trigger Points

Page 24: United Way - Embracing Risk 1.25.13

Embracing Risk = Change

Page 25: United Way - Embracing Risk 1.25.13

Anyone who tells you they enjoy change… should seek

immediate professional help.

Page 26: United Way - Embracing Risk 1.25.13

Emotional Response to Perceived Negative Change

Stability

Immobilization

Denial

Anger

Bargaining

Depression

Testing

Acceptance

TimePassive

Active

Emoti

onal

Res

pons

e

Page 27: United Way - Embracing Risk 1.25.13

Managing Positive Responses to Change

Uninformed Optimism

Informed Pessimism

HopefulRealism

Informed Optimism

Completion

CheckingOut

TIME

PESS

IMIS

M

Page 28: United Way - Embracing Risk 1.25.13

The eight major steps of the change process

Build the case for change

Create a strong sense of urgency

Form a powerful guiding

coalition

Create a clear vision for successful

change

Relentlessly communicate

the vision

Empower others to act

Plan for and create short-

term wins

Institutionalize new

approaches

Process

Page 29: United Way - Embracing Risk 1.25.13

Build an irresistible case for change

Page 30: United Way - Embracing Risk 1.25.13

Create a strong sense of urgency

Page 31: United Way - Embracing Risk 1.25.13

Form a powerful guiding coalition

Page 32: United Way - Embracing Risk 1.25.13

Create a clear vision for successful change and communicate it relentlessly

Page 33: United Way - Embracing Risk 1.25.13

Empower others to act

Page 34: United Way - Embracing Risk 1.25.13

Plan for and celebrate small wins

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Institutionalize the change

Page 36: United Way - Embracing Risk 1.25.13

Four antidotes to change resistance1. Bring people face-to-face with the external pressures to change.

2. Engage change “zealots.”

3. Manage feelings & emotions.

4. Support the change with new tools, systems and training.

Page 37: United Way - Embracing Risk 1.25.13

Embracing Risk = Change

Embracing Change = Fear

NOT Embracing Change = Failure

Page 38: United Way - Embracing Risk 1.25.13

Workshop: What are THREE risks / changes we need to embrace as a community?

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THANK YOUIf you have any questions at all please do not hesitate to send a note or call.

My email address is: [email protected]

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