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UNIT III
MOTIVATION AND ITS APPLICATIONS
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WHAT IS MOTIVATION
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MOTIVATION-DEFINITION
Motivation as the processes that account for anindividuals intensity, direction, and
persistance of effort towards attaining a goal.
(source: Robbins) An inferred process within an animal or an
individual that causes that organism to move
towards a goal.
The psychological forces that determine the
direction of a persons behavior, a persons
level of effort, and a persons level of
persistence.
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Drive
Instrumental
Goal
Relief
Need
Motivational cycle
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THEORIES OF MOTIVATION
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Abraham Maslows Hierarchy of
needs
Self-
Actualization
Esteem needs
Social
(Belongingness & love needs)Safety needs
Physiological needs
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Order of needs as per Maslow
LOWER ORDER NEEDS
Physiological + Safety Needs(satisfied externally ,exp: pay, and tenure)
HIGH ORDER NEEDSSocial + Self Esteem + Self Actualization
(internally within the person)
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Alderfers ERG Theory
Existence Needs: Basic needs for humansurvival such as the need for food, water,clothing, shelter, and a secure and safe
environment. Relatedness Needs: The needs to have goodinterpersonal relations, to share thoughts andfeelings, and to have open two-way
communication. Growth Needs: The needs for self-
development and creative and productivework.
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McGregors Theory
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THEORY X THEORY Y
Negative Positive
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What is X and Y
THEORY X
The assumption that
employees dislike work,
are lazy, dislike
responsibility, and must
be coerced( forced)
THEORY Y
The assumption that
employees like to work,
are creative, seek
responsibility, and can
exercise self-direction
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Herzberg Motivation-Hygiene
Theory( two factor theory)
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Motivation factors
Achievement
Recognition
Growth/Advancement
Interest in the job
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Hygiene Factors
Conditions
Pay
Status
Security
Company policies
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Drukers Theory
According to Peter Drucker (1974) 'there is not one shred ofevidence for the alleged turning away from material rewards...
Antimaterialism is a myth, no matter how much it is extolled.' In fact,
they are taken so much for granted that their denial may act as a
de-motivator. 'Economic incentives are becoming rights rather than
rewards.'
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A point to think about!!!
There is no doubt that we live in a money-
motivated world. Any amount of human
relations cannot compensate for a lack of
monetary reward. If the reward is right, good
human relations will give that extra zest to a
team, motivating them to give of their best
efforts. Insufficient monetary reward cannot be
compensated by good human relations.
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Argyris Theory
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Personality changes
According to Argyris, seven changes should take
place in the personality of individuals if they are todevelop into mature people over the years.
First, individuals move from a passive state as
infants to a state of increasing activity as adults.Second, individuals develop from a state of
dependency upon others as infants to a state of
relative independence as adults.
Third, individuals behave in only a few ways asinfants, but as adults they are capable of behaving
in many ways.
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Fourth, individuals have erratic, casual, and shallow
interests as infants but develop deeper and stronger
interests as adults.Fifth, the time perspective of children is very short,
involving only the present, but as they mature, their time
perspective increases to include the past and the future.
Sixth, individuals as infants are subordinate to everyone,
but they move to equal or superior positions with others as
adults.
Seventh, as children, individuals lack an awareness of a
"self," but as adults they are not only aware of, but they
are able to control "self." Argyris postulates that these changes reside on a
continuum and that the "healthy" personality develops
along the continuum from "immaturity" to "maturity.
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Advice To You Future Managers
Do not assume that all workers are motivated bythe same needs or desires.
To determine what will motivate any given worker,
determine what needs that worker is trying tosatisfy on the job.
Make sure you have the ability to administer orwithhold consequences that will satisfy a workersneeds.
Structure work situations so that workers cansatisfy their needs by performing behaviors thatenable the organization to achieve its goals.
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Expectancy Theory A process theory about work motivation that
focuses on how workers make choices amongalternative behaviors and levels of effort.
Two main questions are addressed: Do individuals believe that their inputs will result in a
given level of performance?
Do individuals believe that performance at this levelwill lead to obtaining outcomes they desire?
Keys to the theory: Valence
Instrumentality
Expectancy
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Valence
Definition: The desirability of an outcome
to an individual.
Can be positive or negative: Outcomes with positive valence are
desirable.
Outcomes with negative valence areundesirable.
Can vary in magnitude to indicate how
desirable or undesirable an outcome is.
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Instrumentality
Definition: A perception about the extent to which
performance of one or more behaviors will lead to
the attainment of a particular outcome.
Can be positive or negative. Range is from -1 to +1.I = -1 means that the individual perceives that
performance will definitely notlead to the outcome.
I = 0 means that the individual perceives no link
between performance and outcome.
I = +1 means that the individual perceives that
performance is certain to lead to the outcome.
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Expectancy
Definition: A perception about theextent to which effort will result in acertain level of performance.
Range is from 0 to 1:
0 means that the individual believes there isno chance that his/her effort will result in
performance. 1 means that the individual is certain that
his/her effort will lead to performance.
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Equity Theory
A process theory about work motivation that
focuses on workers perceptions of the fairness of
their work outcomes and inputs.
According to equity theory, what is important tomotivation is the way a worker perceives his or
her outcome/input ratio compared to that of
another person.
Outcome/input ratio is the relationship betweenwhat a worker gets from a job (outcome) and
what the worker contributes to the job (input).
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How Equity Theory Works
An individual compares his/her outcome/input ratio tothat of the referent to see if they are in balance:
Self Referent
Outcomes ? Outcomes
Inputs = Inputs
Overpayment inequity exists when a person perceivesthat his/her outcome/input ratio is greaterthan theratio of the referent.
Underpayment inequity exists when a personperceives that his/her outcome/input ratio is less thanthe ratio of the referent.
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THANK YOU
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START MOTIVATING OTHERS
POSITIVELY