Unit 3 Business Communicationsoe20.pomgrammar.ac.pg/PDF/GR9 EconBusS Comm WWenzel PPT … · Forms of business communication 1.Internal –communication within the business environment
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Topic 1: What is Business Communication (Week 1)Topic 2: Elements of basic communication (Week 1)Topic 3: Importance of Communication (Week 2)Topic 4: Tradition and modern ways of communicating (Week 2)Topic 5: Communication patterns in a organisation (Week2)
• Accompanied by this lesson presentation is a worksheet for students to do. On the 17th slide there is a hyperlink in which you can click on and do the activities, the other activities on the power point has to be done in your exercise books.
• Once complete submit worksheet to this email address, [email protected]
• Communication is define as various methods of sending information between people and places, especially official system such as post systems, radios, television, newspapers.
• In communication, there are on two parties involved and that is the RECEIVER & SENDER.
• It is very important that the message is understood by the person receiving the message.
Business communication refers to the process where the business person makes known his or her goods and services available on the market to the public.
The government and health authorities are making awareness about the corona virus they use different communication sources to give information or bring out information to the people.
The four basic elements of communication that make up the process of communication.
1. An Information source or sender This refers to the person producing the message. 2. A Transmitter This refers to a device or equipment which encodes the message into signals or signs.3. A Channel or Medium This refers to signal adapted for transmission. Adapt means to change and make suitable something.
4. A Receiver or the destinationThis refers to a person or device that decodes the message from the signal. Decode
Melanesian Traditional Methods of Communication and Modern Methods of Communication.
two typical methods or types of communication.
1. Verbal Communication Method Verbal Communication refers to communication where messages are exchanged by word of mouth and reading written information. For instance, speaking and written messages, signs and symbols.
2. Non-Verbal Communication Method Non-Verbal Communication refers to the kind of communication where messages or information are exchanged without the use of words. For instance, people‟s actions, body language or appearance.
Types of business communication1. In-Person communication2. Telephone 3. Electronic Mail (Email4. Fax 5. Video Conferencing6. Letter writing7. Indirect Communication Indirect Communication refers to the use of printed information given to those in the business