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UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT PROGRESS REPORT 2014 WORLDWIDE AND IN THE BENELUX
28

UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

Apr 30, 2020

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Page 1: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

UNILEVER SUSTAINABLE LIVING PLAN

SCALING FOR IMPACT PROGRESS REPORT 2014 WORLDWIDE AND IN THE BENELUX

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Dove

ABOUT UNILEVER WORLDWIDE

2 billion consumers use our products onany given day

190 countries

where our productsare sold

172000 employees worldwide

euro484 billion sales in 2014

3600 employees

euro 15 billion sales in 2014

40 strong brands

ABOUT UNILEVER IN THE BENELUX

1 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull CONTENTS

THE BIGGER PICTURE 2

SUSTAINABLE GROWTH

PLAN 2014 PROGRESS

OUR STRATEGY 4

SUSTAINABLE BRANDS 6

SCALING FOR IMPACT 10

DELIVERING OUR PLAN 14

PROGRESS IN THE BENELUX 16

UNILEVER SUSTAINABLE 24

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Unilever Sustainable Living Plan 2014

THE BIGGER PICTURE

Unilever has a simple purpose ndash to make sustainable living commonplace In a volatile world which is facing environmental change and rising populations we see this as the best long-term way for us to grow and bring benefits to all our stakeshyholders To succeed in this goal we need to change the way we do business and to scale up the impact on the issues that matter most

2

3 Unilever Sustainable Living Plan 2014

GROWTH AND SUSTAINABILITY ARE NOT IN CONFLICT IN FACT IN OUR EXPERIENCE SUSTAINABILITY DRIVES GROWTH We are learning how sustainability can generate growth control costs and manage risk The economic case is clear

Through the Unilever Sustainable Living Plan we have committed to halving our environmental impact improving the health and well-being of more than a billion people and enhancing the livelihoods of millions working in our value chain ndash and wersquove set tough targets to make sure we deliver Wersquore working with other organisations through partnerships that have the potential to change things on a global scale ndash with a focus on climate change and deforestation sustainable agriculture and smallholder farmers and water sanitation and hygiene

Why are we doing this Because we know the world is changing

Climate change is taking effect Water and food supplies are increasingly scarce Population figures are growing fast Meeting basic hygiene and sanitation needs is even more of a challenge ndash and stretching the planetrsquos resources further still

We can see how people are already affected by these changes And we are experiencing similar challenges as commodity costs rise markets become unstable and raw materials harder to source

Business as usual is not an option So we are developing a new way of doing business where sustainability drives everything we do A business model in which

all raw materials come from sustainable sources

peoplersquos health and well-being are a priority

workplace rights and opportunities are improved and women get a fair deal

the environment is safeguarded for future generations

Unilever has a history of tackling some of the big issues that society faces Back in the 19th century our business was founded to provide mass market products such as soap and spreads to improve hygiene and nutrition Today the Unilever Sustainable Living Plan is driving sustainability into every corner of our business and generating new opportunities and growth

more people are choosing purpose-driven brands such as Dove and Lifebuoy

as consumersrsquo needs adjust due to changes in the environment wersquore innovating with new products such as laundry products that use less water

training more smallholder farmers in sustainable practices is making our supply chain more secure

Progress towards our ambitious 2020 goals shows promise So far wersquove helped nearly 400 million people to improve their health and well-being The environmental impacts of our own operations continue to reduce although those associated with the consumer use of our brands are proving much harder to reduce Meanwhile the number of people whose livelihoods we can enhance is increasing following the new commitments we made last year

But progress with our Plan alone is not enough We are at a turning point in history a point where we all need to change for human life on the planet to continue to prosper A new business model with sustainability at its heart is vital for quality of life around the globe to improve Only the businesses that grasp this will survive Only those who grow sustainably will thrive

Paul Polman Chief Executive Officer Unilever

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

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SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 2: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

tn

nu bull a bullbullbullbullbullbullbullbullbullbullt bullbullbullbullbullbullbullbullbullbull bullbullbullbullbullbullbullbullbullbull

Dove

ABOUT UNILEVER WORLDWIDE

2 billion consumers use our products onany given day

190 countries

where our productsare sold

172000 employees worldwide

euro484 billion sales in 2014

3600 employees

euro 15 billion sales in 2014

40 strong brands

ABOUT UNILEVER IN THE BENELUX

1 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull CONTENTS

THE BIGGER PICTURE 2

SUSTAINABLE GROWTH

PLAN 2014 PROGRESS

OUR STRATEGY 4

SUSTAINABLE BRANDS 6

SCALING FOR IMPACT 10

DELIVERING OUR PLAN 14

PROGRESS IN THE BENELUX 16

UNILEVER SUSTAINABLE 24

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Unilever Sustainable Living Plan 2014

THE BIGGER PICTURE

Unilever has a simple purpose ndash to make sustainable living commonplace In a volatile world which is facing environmental change and rising populations we see this as the best long-term way for us to grow and bring benefits to all our stakeshyholders To succeed in this goal we need to change the way we do business and to scale up the impact on the issues that matter most

2

3 Unilever Sustainable Living Plan 2014

GROWTH AND SUSTAINABILITY ARE NOT IN CONFLICT IN FACT IN OUR EXPERIENCE SUSTAINABILITY DRIVES GROWTH We are learning how sustainability can generate growth control costs and manage risk The economic case is clear

Through the Unilever Sustainable Living Plan we have committed to halving our environmental impact improving the health and well-being of more than a billion people and enhancing the livelihoods of millions working in our value chain ndash and wersquove set tough targets to make sure we deliver Wersquore working with other organisations through partnerships that have the potential to change things on a global scale ndash with a focus on climate change and deforestation sustainable agriculture and smallholder farmers and water sanitation and hygiene

Why are we doing this Because we know the world is changing

Climate change is taking effect Water and food supplies are increasingly scarce Population figures are growing fast Meeting basic hygiene and sanitation needs is even more of a challenge ndash and stretching the planetrsquos resources further still

We can see how people are already affected by these changes And we are experiencing similar challenges as commodity costs rise markets become unstable and raw materials harder to source

Business as usual is not an option So we are developing a new way of doing business where sustainability drives everything we do A business model in which

all raw materials come from sustainable sources

peoplersquos health and well-being are a priority

workplace rights and opportunities are improved and women get a fair deal

the environment is safeguarded for future generations

Unilever has a history of tackling some of the big issues that society faces Back in the 19th century our business was founded to provide mass market products such as soap and spreads to improve hygiene and nutrition Today the Unilever Sustainable Living Plan is driving sustainability into every corner of our business and generating new opportunities and growth

more people are choosing purpose-driven brands such as Dove and Lifebuoy

as consumersrsquo needs adjust due to changes in the environment wersquore innovating with new products such as laundry products that use less water

training more smallholder farmers in sustainable practices is making our supply chain more secure

Progress towards our ambitious 2020 goals shows promise So far wersquove helped nearly 400 million people to improve their health and well-being The environmental impacts of our own operations continue to reduce although those associated with the consumer use of our brands are proving much harder to reduce Meanwhile the number of people whose livelihoods we can enhance is increasing following the new commitments we made last year

But progress with our Plan alone is not enough We are at a turning point in history a point where we all need to change for human life on the planet to continue to prosper A new business model with sustainability at its heart is vital for quality of life around the globe to improve Only the businesses that grasp this will survive Only those who grow sustainably will thrive

Paul Polman Chief Executive Officer Unilever

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 3: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

1 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull CONTENTS

THE BIGGER PICTURE 2

SUSTAINABLE GROWTH

PLAN 2014 PROGRESS

OUR STRATEGY 4

SUSTAINABLE BRANDS 6

SCALING FOR IMPACT 10

DELIVERING OUR PLAN 14

PROGRESS IN THE BENELUX 16

UNILEVER SUSTAINABLE 24

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Unilever Sustainable Living Plan 2014

THE BIGGER PICTURE

Unilever has a simple purpose ndash to make sustainable living commonplace In a volatile world which is facing environmental change and rising populations we see this as the best long-term way for us to grow and bring benefits to all our stakeshyholders To succeed in this goal we need to change the way we do business and to scale up the impact on the issues that matter most

2

3 Unilever Sustainable Living Plan 2014

GROWTH AND SUSTAINABILITY ARE NOT IN CONFLICT IN FACT IN OUR EXPERIENCE SUSTAINABILITY DRIVES GROWTH We are learning how sustainability can generate growth control costs and manage risk The economic case is clear

Through the Unilever Sustainable Living Plan we have committed to halving our environmental impact improving the health and well-being of more than a billion people and enhancing the livelihoods of millions working in our value chain ndash and wersquove set tough targets to make sure we deliver Wersquore working with other organisations through partnerships that have the potential to change things on a global scale ndash with a focus on climate change and deforestation sustainable agriculture and smallholder farmers and water sanitation and hygiene

Why are we doing this Because we know the world is changing

Climate change is taking effect Water and food supplies are increasingly scarce Population figures are growing fast Meeting basic hygiene and sanitation needs is even more of a challenge ndash and stretching the planetrsquos resources further still

We can see how people are already affected by these changes And we are experiencing similar challenges as commodity costs rise markets become unstable and raw materials harder to source

Business as usual is not an option So we are developing a new way of doing business where sustainability drives everything we do A business model in which

all raw materials come from sustainable sources

peoplersquos health and well-being are a priority

workplace rights and opportunities are improved and women get a fair deal

the environment is safeguarded for future generations

Unilever has a history of tackling some of the big issues that society faces Back in the 19th century our business was founded to provide mass market products such as soap and spreads to improve hygiene and nutrition Today the Unilever Sustainable Living Plan is driving sustainability into every corner of our business and generating new opportunities and growth

more people are choosing purpose-driven brands such as Dove and Lifebuoy

as consumersrsquo needs adjust due to changes in the environment wersquore innovating with new products such as laundry products that use less water

training more smallholder farmers in sustainable practices is making our supply chain more secure

Progress towards our ambitious 2020 goals shows promise So far wersquove helped nearly 400 million people to improve their health and well-being The environmental impacts of our own operations continue to reduce although those associated with the consumer use of our brands are proving much harder to reduce Meanwhile the number of people whose livelihoods we can enhance is increasing following the new commitments we made last year

But progress with our Plan alone is not enough We are at a turning point in history a point where we all need to change for human life on the planet to continue to prosper A new business model with sustainability at its heart is vital for quality of life around the globe to improve Only the businesses that grasp this will survive Only those who grow sustainably will thrive

Paul Polman Chief Executive Officer Unilever

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

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gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 4: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Unilever Sustainable Living Plan 2014

THE BIGGER PICTURE

Unilever has a simple purpose ndash to make sustainable living commonplace In a volatile world which is facing environmental change and rising populations we see this as the best long-term way for us to grow and bring benefits to all our stakeshyholders To succeed in this goal we need to change the way we do business and to scale up the impact on the issues that matter most

2

3 Unilever Sustainable Living Plan 2014

GROWTH AND SUSTAINABILITY ARE NOT IN CONFLICT IN FACT IN OUR EXPERIENCE SUSTAINABILITY DRIVES GROWTH We are learning how sustainability can generate growth control costs and manage risk The economic case is clear

Through the Unilever Sustainable Living Plan we have committed to halving our environmental impact improving the health and well-being of more than a billion people and enhancing the livelihoods of millions working in our value chain ndash and wersquove set tough targets to make sure we deliver Wersquore working with other organisations through partnerships that have the potential to change things on a global scale ndash with a focus on climate change and deforestation sustainable agriculture and smallholder farmers and water sanitation and hygiene

Why are we doing this Because we know the world is changing

Climate change is taking effect Water and food supplies are increasingly scarce Population figures are growing fast Meeting basic hygiene and sanitation needs is even more of a challenge ndash and stretching the planetrsquos resources further still

We can see how people are already affected by these changes And we are experiencing similar challenges as commodity costs rise markets become unstable and raw materials harder to source

Business as usual is not an option So we are developing a new way of doing business where sustainability drives everything we do A business model in which

all raw materials come from sustainable sources

peoplersquos health and well-being are a priority

workplace rights and opportunities are improved and women get a fair deal

the environment is safeguarded for future generations

Unilever has a history of tackling some of the big issues that society faces Back in the 19th century our business was founded to provide mass market products such as soap and spreads to improve hygiene and nutrition Today the Unilever Sustainable Living Plan is driving sustainability into every corner of our business and generating new opportunities and growth

more people are choosing purpose-driven brands such as Dove and Lifebuoy

as consumersrsquo needs adjust due to changes in the environment wersquore innovating with new products such as laundry products that use less water

training more smallholder farmers in sustainable practices is making our supply chain more secure

Progress towards our ambitious 2020 goals shows promise So far wersquove helped nearly 400 million people to improve their health and well-being The environmental impacts of our own operations continue to reduce although those associated with the consumer use of our brands are proving much harder to reduce Meanwhile the number of people whose livelihoods we can enhance is increasing following the new commitments we made last year

But progress with our Plan alone is not enough We are at a turning point in history a point where we all need to change for human life on the planet to continue to prosper A new business model with sustainability at its heart is vital for quality of life around the globe to improve Only the businesses that grasp this will survive Only those who grow sustainably will thrive

Paul Polman Chief Executive Officer Unilever

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

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MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

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REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 5: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

3 Unilever Sustainable Living Plan 2014

GROWTH AND SUSTAINABILITY ARE NOT IN CONFLICT IN FACT IN OUR EXPERIENCE SUSTAINABILITY DRIVES GROWTH We are learning how sustainability can generate growth control costs and manage risk The economic case is clear

Through the Unilever Sustainable Living Plan we have committed to halving our environmental impact improving the health and well-being of more than a billion people and enhancing the livelihoods of millions working in our value chain ndash and wersquove set tough targets to make sure we deliver Wersquore working with other organisations through partnerships that have the potential to change things on a global scale ndash with a focus on climate change and deforestation sustainable agriculture and smallholder farmers and water sanitation and hygiene

Why are we doing this Because we know the world is changing

Climate change is taking effect Water and food supplies are increasingly scarce Population figures are growing fast Meeting basic hygiene and sanitation needs is even more of a challenge ndash and stretching the planetrsquos resources further still

We can see how people are already affected by these changes And we are experiencing similar challenges as commodity costs rise markets become unstable and raw materials harder to source

Business as usual is not an option So we are developing a new way of doing business where sustainability drives everything we do A business model in which

all raw materials come from sustainable sources

peoplersquos health and well-being are a priority

workplace rights and opportunities are improved and women get a fair deal

the environment is safeguarded for future generations

Unilever has a history of tackling some of the big issues that society faces Back in the 19th century our business was founded to provide mass market products such as soap and spreads to improve hygiene and nutrition Today the Unilever Sustainable Living Plan is driving sustainability into every corner of our business and generating new opportunities and growth

more people are choosing purpose-driven brands such as Dove and Lifebuoy

as consumersrsquo needs adjust due to changes in the environment wersquore innovating with new products such as laundry products that use less water

training more smallholder farmers in sustainable practices is making our supply chain more secure

Progress towards our ambitious 2020 goals shows promise So far wersquove helped nearly 400 million people to improve their health and well-being The environmental impacts of our own operations continue to reduce although those associated with the consumer use of our brands are proving much harder to reduce Meanwhile the number of people whose livelihoods we can enhance is increasing following the new commitments we made last year

But progress with our Plan alone is not enough We are at a turning point in history a point where we all need to change for human life on the planet to continue to prosper A new business model with sustainability at its heart is vital for quality of life around the globe to improve Only the businesses that grasp this will survive Only those who grow sustainably will thrive

Paul Polman Chief Executive Officer Unilever

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 6: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull OUR STRATEGY

OUR PURPOSE IS TO MAKE SUSTAINABLE LIVING COMMONPLACE

We work to create a better future every day with brands and services that help people feel good look good and get more out of life

Unilever Sustainable Living Plan 2014 4

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

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SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

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Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

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LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

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gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 7: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

REDUCE ENVIRONMENTAL

FOOTPRINT

DOUBLE THE BUSINESS

POSITIVE SOCIAL IMPACT

5 Unilever Sustainable Living Plan 2014

-

~ + I

OUR VISION IS TO DOUBLE UNILEVER SUSTAINABLE LIVING PLAN THE SIZE OF THE BUSINESS WHILST REDUCING OUR ENVIRONMENTAL FOOTPRINT AND INCREASING OUR POSITIVE SOCIAL IMPACT

In an uncertain and volatile world we cannot achieve our vision to double our size unless we find new ways to operate that do not just take from society and the environment

IMPROVING HEALTH AND WELL-BEING for more than

1 BILLION By 2020 we will help more than abillion people take action to improvetheir health and well being

Our plan is distinctive in three ways

It spans our entire portfolio of brands and all countries in which we sell our products

Launched in 2010 the Unilever Sustainable Living Plan is our blueprint for sustainable growth

The Plan is helping to drive profitable growth reduce costs and fuel innovation

REDUCING ENVIRONMENTAL IMPACT by 12 By 2020 our goal is to halvethe environmental footprintof the making and use of our productsas we grow our business

Secondly it has a social and economic dimension ndash our products make a difference to health and well-being and our business supports the livelihoods of many people

Our Plan sets out three big goals Underpinning these goals are nine commitments supported by targets spanning our social environmental and economic performance

ENHANCING LIVELIHOODS

for MILLIONS By 2020 we will enhance thelivelihoods of millions of peopleas we grow our business

Finally when it comes to the environment we work across the whole value chain ndash from the sourcing of raw materials to our factories and the way consumers use our products

RetailManufactureRaw Materials DisposalConsumer

21 2 14 70

Transport

2

Unileverrsquos Greenhouse Gas Footprint

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

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gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 8: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

SUSTAINABLE BRANDS SUSTAINABLE GROWTH

OUR VIRTUOUS CIRCLE OF GROWTH Our virtuous circle of growth describes how we generate profit from our sustainable growth business model

Sustainability-led growth Brands that are integrating sustainable living into their core purpose are driving success for our business

Putting sustainable living at the heart of our brands is growing our sales engaging our consumers and creating efficiencies

Less waste less risk By reducing waste in energy raw materials and so on we create efficiencies and cut costs which helps to improve our margins

Sustainable innovation amp collaboration By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up

SUSTAINABLE LIVING

INNOVATION + MARKETING INVESTMENT

SUST

AINABILITY-LED GROWTH

LESSW

ASTE LESS RISK

SUSTAINABLE INNOVATIONamp COLLABORATION

PROFITABLE VOLUME GROWTH

COST LEVERAGE + EFFICIENCY

Unilever Sustainable Living Plan 2014 6

7 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 9: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

7 Unilever Sustainable Living Plan 2014

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Dove

SUSTAINABILITY-LED GROWTH Brands that are integrating sustainable living into their core purpose are driving success for our business

DOVE BOOSTS SELF-ESTEEM AND BUSINESS SUCCESS Dove our largest Personal Care brand continued to grow strongly in 2014 Doversquos Self-Esteem Project contributed to this performance The Project drives consumer appeal and loyalty by improving attributes such as lsquohelps me make the most of my beautyrsquo and lsquoworks better than other brandsrsquo

In 2014 Dove reached more than 35000 young people in the Netherlands through Self-Esteem workshops guest lectures at schools the lsquoMEIDEN Live Winter wonderlandrsquo fair of ZPRESS (publisher of MEIDEN magazine) our websites and ScoutingNL In Belgium Dove works together on the Self-Esteem Project with Eetexpertbe a knowledge centre for eating disorders Eetexpert guides teachers in giving workshops on self-esteem This helped Dove reach 26000 young girls in 2014

70+

MAKING IT EASY TO EAT MORE SUSTAINABLY End 2014 we kicked off a unique three-year partnership in the Netherlands with retailer Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery NPL) the lsquoDoe Maar Lekker Duurzaamrsquo (Go for Tasty and Sustainable) campaign The objective to show consumers that eating more sustainably is easy and tasty and to encourage them to actively change their behaviour

All 25 million NPL participants received a euro1250 gift card to put together a sustainable meal for 4 Besides products under the AH Puur amp Eerlijk (pure amp honest) brand they could also choose from all Unilever products bearing an independent sustainability quality mark and having been produced in accordance with the Unilever Agriculture Code An independent survey by GfK has found that consumer awareness of eating sustainably showed an increase after the campaign

UNOX PUTS FARMERS ON THE MAP In the Netherlands Unox introduces its consumers to the farmers who are at the basis of the Unox smoked sausages with a Beter Leven (Better Life) quality mark

Since October 2014 consumers can enter the production code of purchased smoked sausages (variants Gelders 285375 g and Extra Mager (Extra Lean) 275375 g) on the unoxnlonze-boeren site They can then read how the farmers who have supplied the meat for their smoked sausages treat their animals with care and contribute to responsible and animal-friendly production Through this initiative Unox helps to make the smoked sausages supply chain transparent

countries where Dove is reachinggirls via the Self-Esteem Project

8 Unilever Sustainable Living Plan 2014

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LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

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gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

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MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

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ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 10: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

8 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

LESS WASTE LESS RISK By reducing waste in energy raw materials and manufacturing we create efficiencies and cut costs which helps to improve our margins

BOTTOM-LINE BENEFITS AS ECO PROGRAMME STEPS UP A GEAR Business benefits from reductions in environmental impacts are increasing rapidly as we transform our manufacturing processes and redesign our products and packaging

Since 2008 cumulative costs avoided through eco-production have exceeded euro400 million with energy efficiency playing a big role

Beyond manufacturing the savings from innovation in products and packaging are mounting too In 2014 alone over euro200 million of costs were saved equally from efficient use of materials and better logistics Examples include compacting our washing powder compressing our deodorant sprays light-weight and smaller size packaging and better transport In one instance warehousing teams simply changed the way pallets are loaded into trucks adding two extra per delivery ndash fewer trucks on the road and lower costs and greenhouse gas emissions as a result

100 of our energy requirementsfor manufacturing in Europefrom renewable sources in 2014

ZERO WASTE TO LANDFILL ACHIEVED ACROSS OUR GLOBAL FACTORY NETWORK Thousands of small actions from Unilever teams around the world have combined to accomplish a world first Dubbed our lsquozeroshymakersrsquo they helped us achieve zero non-hazardous waste to landfill across our global factory network in 2014 Thatrsquos more than 240 factories across 67 countries ndash thought to be a first for a company of our size and scale

Inspired by our zero waste mission wersquove eliminated the 140000 tonnes of waste we used to send to landfill in 2008 Now tea bag paper from our St Petersburg factory in Russia is recycled into wallpaper waste mayonnaise from our Purfleet factory in the UK is turned into biofuel and plastic laminates in Africa are transformed into school desks

17

every year And thanks to its central location our trucks drive 275000 fewer kilometres every year reducing our annual CO2 emissions by 320 tons

wersquove eliminated the weight of17 Eiffel Towers of non-hazardous waste to landfill since 2008

WELL ON TRACK We are also working hard to reduce our environmental impact in the supply chain for instance by collaborating with others In Tiel (NL) we have developed a state-ofshythe-art sustainable warehouse together with our logistics partner Kuehne + Nagel

The new warehouse not only improves our efficiency and service it also reduces our environmental impact The warehouse is full of smart sustainable features like motion sensored LED lighting charging points for electric vehicles solar panels plumbing that conserves water and energy-efficient air light and temperature systems Thanks to this the warehouse uses 45 less energy

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

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REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 11: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

9 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull rriinder warrri water

beter voor later SUSTAINABLE INNOVATION amp COLLABORATION By looking at product development sourcing and manufacturing through a sustainability lens opportunities for innovation open up By collaborating with partners including not-for-profit organisations we can leverage skills capabilities and networks that we do not have

SUSTAINABLE PARTNERSHIPS IN THE BENELUX Encouraging children to exercise To encourage children to play and exercise more we support Schoolplein14 (Schoolyard14) an initiative of our partner the Johan Cruyff Foundation In 2014 we entered into a collaboration with Arla and Coop which resulted in the Duku campaign During this 7-week campaign in the spring of 2015 shoppers at the 240 Coop supermarkets in the Netherlands saved for sports and games materials for schools in their neighbourhood 76 primary schools participated

Creating chances for unemployed young people Since April 2015 the municipality of Amsterdam and Unilever Netherlands have been working together in the Amsterdam City Project to reduce youth unemployment and encourage entrepreneurship among young people without work In the project young unemployed people can work in a commercial function for six months They are also given training and access to a network of companies which considerably increases their chance of finding a job afterwards

13 MLN lemonade cans can be made from the amount of aluminium saved since the launch of compressed deo sprays inthe Benelux

SMALL IS BEAUTIFUL Unileverrsquos revolutionary compressed aerosol cans are the next big thing in the deodorant market delivering significant benefits to the planet the consumer and the business Compressed aerosols are an example of how new technology can grow brand value and save resources

In 2014 we rolled out compressed sprays to five European markets including Belgium and the Netherlands The smaller cans last just as long and work just as effectively as full-sized cans However they use half the propellant gas and 25 less aluminium saving over 16000 tonnes of CO2

In the Benelux since the launch in the third quarter of 2014 already 16821 kilos of aluminium have been saved equalling 13 million lemonade cans

LESS HOT WATERBETTER FUTURE WaterSpaarders (Water Savers) is a hot water reduction programme launched by Unilever the Dutch World Wildlife Fund and the Missing Chapter Foundation in May 2013 in the Netherlands In Water Savers children take action in their families to take shorter showers More than 390 schools are now participating over 30000 children have designed labels for shampoo and shower gel bottles with an appeal to their parents to shower for a maximum of 5 minutes reaching more than 120000 people in the shower

In 2014 during the first National Water Savers Day extensive attention was paid to saving energy Children together with the directors of the partner organisations demonstrated how long 5 minutes actually last by treading water in the river Amstel for 5 minutes Through the media this message reached 65 million Dutch people

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 12: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

SCALING FOR IMPACT

We have set a bold ambition to achieve change within our own company But we are only one company among many and the change needed to tackle the worldrsquos major social environmental and economic issues is big ndash and urgent What is really needed is fundamental change to the broader systems of which we are a part

We have set out to make a difference to those big issues that matter most

Scaling for impact is ever more critical in 2015 as the United Nations prepares to adopt a set of Sustainable Development Goals and broker a climate deal to reduce emissions Success for both will require input and active leadership by business

By combining our own actions with external advocacy on public policy and joint working with partners we are seeking to create what we call lsquotransformational

changersquo ndash that is fundamental change to whole systems not simply incremental improvements

To achieve change at scale we need to go beyond what we can achieve in our own operations and with our suppliers We are stepping up our engagement with governments NGOs and others in our industry and forming partnerships to

demonstrate the change we want to see Often our partners become the best advocates of system-wide change

Unilever Sustainable Living Plan 2014 10

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 13: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

11 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

gtgtgt

JJJ ~

JJJ t

We are focusing on three areas where we have the scale influence and resources to make this big difference

ELIMINATING DEFORESTATION

Eliminating deforestation from commodity supply chains by 2020 to help combat the threat from climate change

SUSTAINABLE AGRICULTURE amp SMALLHOLDER FARMERS

Making sustainable agriculture the mainstream and so increase food yields and enhance the livelihoods of smallholder farmers

WATER SANITATION amp HYGIENE

Working towards universal access to safe drinking water sanitation and hygiene

In all three areas the role of women is crucial both as partners in change and as beneficiaries Empowering women is critical to eradicating poverty and accelerating global development

By focusing on these three areas we believe we can help address the twin goals of combating climate change and promoting human development

ELIMINATING DEFORESTATION Our ambition is to eliminate deforestation from the worldrsquos commodity supply chains and so combat the threat from climate change Together with others in our industry we have committed to achieving zero net deforestation assoshyciated with four commodities ndash palm oil soy paper and board and beef ndash no later than 2020 This commitment also extends to our tea businesses and supply chains

DRIVING TRANSFORMATION IN THE PALM OIL INDUSTRY A decade ago Unilever became a founding member of the Roundtable on Sustainable Palm Oil (RSPO) to change the palm oil industry which in some regions was driving deforestation RSPOrsquos aim is to develop and implement global standards for sustainable palm oil Today it has around 2000 members representing over 40 of all palm oil produced in the world and 18 of global palm oil meets RSPO criteria

We also drive change by working with our suppliers In December 2013 we announced a Memorandum of Understanding with Wilmar an important supplier and Asiarsquos leading agribusiness group which represents over a third of the global palm oil market This agreement means that the companyrsquos plantations will only provide products that are free from links to deforestation and human rights abuses

Other growers such as Cargill and Musim Mas have since committed to lsquono deforestationrsquo policies which now cover over 90 of globally traded palm oil

WORKING IN PARTNERSHIP WITH OTHERS To get to scale we need to align business action with public policy through partnership and collaboration One such example is the Tropical Forest Alliance (TFA) created with the governments of Norway Netherlands UK US Indonesia and Liberia and dozens of NGOs The goal of the TFA is to eliminate deforestation from the supply chains of consumer goods companies

The initial focus is on palm oil soy paper and beef products and three regions South East Asia where palm oil is increasingly covered by lsquono deforestationrsquo commitments but implementation remains a challenge particularly engaging smallholder farmers Latin America where deforestation is primarily linked to soy and animal feeds and Africa to prevent deforestation becoming an issue as the continent increases its production of palm oil

Another example is a collaboration initiative in the Netherlands Early 2015 Lilianne Ploumen Minister for Foreign Trade and Development Cooperation and Paul Polman signed a strategic partnership between the Dutch government and Unilever Together they will work to promote sustainability

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

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ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

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DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

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PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

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IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

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REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 14: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

12 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

MAINSTREAMING SUSTAINABLE AGRICULTURE Our ambition is for sustainable agricultural production to become the mainstream as the best way we can help to end hunger achieve food security and improve nutrition as one of the global Sustainable Development Goals The world needs to double agricultural productivity and increase the incomes of smallholder farmers We are among the largest purchasers of crops such as tea palm oil and vegetables and have a significant role to play

A GROUND-BREAKING PARTNERSHIP Our partnership with Acumen and the Clinton Foundation ndash the Enhanced Livelihoods Investment Initiative (ELII) ndash is designed to create a more efficient way for Unilever to buy from small producers It will enable farmers to generate more income as well as to improve the livelihoods of as many as 300000 smallholder farmers and their communities in Africa South Asia Latin America and the Caribbean

The ELII will be a three-year minimum $10 million investment initiative to catalyse economic growth and alleviate poverty amongst low-income communities while creating more inclusive and sustainable value chains One of its primary goals is to leverage market-based approaches to poverty alleviation to create and scale up privately-held enterprises which will support smallholder farmers and link them to our global supply chains and distribution networks

OUR AMBITION IS FOR SUSTAINABLE AGRICULTURE TO BECOME THE MAINSTREAM AND WE HAVE A SIGNIFICANT ROLE TO PLAY

HEALTH AND NUTRITION FOR SMALLHOLDERS Working with smallholder farmers to ensure that they and their families stay healthy through good nutrition and hygiene drives economic development and helps us to meet our goals on sustainable growth With the Global Alliance for Improved Nutrition (GAIN) we have created a global programme to help improve the health and nutrition of 25 million people living in rural communities

Our Nutrition Intervention Programme aims to reach the smallholder farmers and farm workers in our global supply chain It has a particular focus on female farmers pregnant women and children as GAINrsquos research shows that they are key to stopping the cycle of malnutrition in impoverished rural communities

BETTER LIVES FOR 1 MILLION PEOPLE In September 2014 we announced a strategic partnership with Solidaridad to improve the lives of 1 million people in our extended supply chain

This builds on our long track record of working together on projects that engage over 150000 smallholder farmers and workers The programme will run until the end of 2017 in Africa Latin America and Asia It will explore ways to encourage smallholders to grow sustainable tea cocoa sugar palm oil fruit vegetables soy and dairy and will provide training new finance models and seed funding

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 15: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

13 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ACCESS TO WATER SANITATION AND HYGIENE Our ambition is to achieve universal access to safe drinking water sanitation and hygiene The worldrsquos nations are discussing how to enshrine this commitment in a new set of Sustainable Development Goals With our portfolio of health and hygiene brands Unilever is well placed to help Tackling these issues together can achieve a fundamental impact on the diseases that cause ill health and cost lives

WITH OUR PORTFOLIO OF HEALTH AND HYGIENE BRANDS UNILEVER IS WELL PLACED TO HELP ACHIEVE UNIVERSAL ACCESS TO SAFE DRINKING WATER SANITATION AND HYGIENE

COLLABORATIVE APPROACHES TO SANITATION Globally 25 billion people still lack access to adequate sanitation facilities Tackling this challenge will not only save lives but also create market opportunities

For instance one of the ways we are supporting the Indian governmentrsquos ambition to have a toilet in every home by 2019 is through our Domex (Domestos) Toilet Academies This is a market-based model that improves sanitation in India and Vietnam by training entrepreneurs to form businesses supplying installing and maintaining hygienic toilets Through our Academies we aim to train 250 entrepreneurs and support the installation of 51000 toilets by 2015

We are also catalysing cross-sector collaboration for change In 2014 we launched the Toilet Board Coalition bringing together businesses NGOs academics and social entrepreneurs with the aim of developing commercially-scalable sanitation solutions

PARTNERING FOR SCALE Wersquove found partnerships are vital to scaling up Lifebuoy soaprsquos reach and achieving our goal of better health through better hygiene Partners help us develop cost-effective interventions that can be scaled up making handwashing education viable over the long term

Lifebuoyrsquos new partnership with the Childrenrsquos Investment Fund Foundation (CIFF) aims to reach 9 million children in Bihar with our handwashing education programme Bihar has one of the highest levels of infant mortality in India

Piloted in 2014 the programme began to scale in 2015 With children acting as change agents for their families 45 million people are expected to benefit by 2018

SAFE DRINKING WATER Over 2 billion people have poor or no access to safe drinking water Our Pureit in-home water purifier provides drinking water that is lsquoas safe as boiledrsquo without the need for gas electricity or a pressurised water supply

Pureit removes harmful viruses bacteria parasites and pesticide impurities Its unique technology delivers lsquogerm-killrsquo at prices that appeal to low-income consumers ndash the ongoing running cost of our most affordable model is just one euro cent for around two litres of safe drinking water

Available in 12 countries Pureit made rapid strides in 2014 achieving growth of 20 In 2014 we acquired leading Chinese water purification business Qinyuan a move which doubles our size in this sector and addresses a fast-growing consumer need

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 16: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

DELIVERING OUR PLAN

In 2014 we made good progress across our commitments In particular we achieved strong performance for targets within our direct control Those outside our direct control are proving more challenging

Unilever Sustainable Living Plan 2014 14

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 17: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

15 Unilever Sustainable Living Plan 2014

IMPROVING HEALTH AND WELL-BEING We are progressing well towards our first big goal of helping more than a billion people take action to improve their health and well-being By the end of 2014 we had reached 397 million people The brands driving this goal such as Lifebuoy Dove and Domestos have shown strong growth

In September 2014 we added a new target to our Plan to help 25 million people gain improved access to a toilet by promoting the benefits of clean toilets and by making toilets accessible We are the first company to make a commitment to improving sanitation on this scale

In addition a third of our portfolio of brands in our Foods and Refreshment categories now meet the highest nutritional standards based on globally recognised dietary guidelines Already the majority meet or are better than benchmarks based on national nutritional recommendations

397MILLION people helped to improvetheir health and hygienehabits by 2014

33 of our portfolio met reduction in CO2 the highest nutritional from energystandards in 2014 since 2008

REDUCING ENVIRONMENTAL IMPACT Progress on our second big goal is more mixed We have achieved our target of zero nonshyhazardous waste to landfill across our global factory network and continue to make significant reductions in CO2 from energy and water in manufacturing reducing them by 37 and 32 per tonne of production respectively since 2008

However the consumer element of our target to halve the water and GHG impacts of our products remains a challenge GHG impact per consumer use has increased by around 4 since 2010 partly as a result of the Alberto Culver acquisition while the water impact per consumer use has reduced by around 2

New technology such as compressed deodorant sprays has helped enable reductions in waste impact per consumer use down by around 12 since 2010

12 reduction in waste associated with the disposal of our productsby consumers since 2010

37

ENHANCING LIVELIHOODS Our third goal is to enhance the livelihoods of millions of people as we grow our businessIn 2015 we are publishing our first human rights report following the new UN Guiding Principles Reporting Framework Our Responsible Sourcing Policy launched in 2014 sets mandatory requirements and good and best practices on human rights

We are now sourcing over half our agricultural raw materials sustainably and by working with our agricultural suppliers and other partners we have helped around 800000 smallholder farmers gain access to training and support

Our approach is to further womenrsquos economic empowerment by advancing rights skills and opportunities across our value chain By 2014 we provided access to training and skills for 168000 women and increased the number of women micro-entrepreneurs selling our products in India ndash the so-called Shakti women ndash to 70000

800000smallholder farmers gained accessto training and support

55 of agriculturalraw materials sustainablysourced

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 18: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

PROGRESS IN THE BENELUX

It has been more than four years since the launch of the Unilever Sustainable Living Plan Where are we now We have found that sustainability is actively generating growth and strengthening the relationships with our employees partners and consumers but we are not there yet The following pages will give you an overview of our progress in the Benelux in 2014 and early 2015

Unilever Sustainable Living Plan 2014 16

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 19: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

17 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

IMPROVING HEALTH AND WELL-BEING By 2020 we will help more than a billion people worldwide take action to improve their health and well-being In the Benelux we focus on improving our products providing information on a healthy diet helping young people improve their self-esteem and encouraging people to exercise more

HEALTH AND HYGIENE IMPROVING SELF-ESTEEM With our Dove brand we are helping young people improve their self-esteem In 2014 Dove reached more than 35000 young people in the Netherlands and more than 26000 in Belgium through educational programmes

NUTRITION REDUCING SALT LEVELS In the Benelux we have already achieved considerable salt reductions in our products We are working hard to reduce salt levels even further to ensure that by 2020 75 of our global Foods portfolio will meet salt levels that will enable a daily salt intake of no more than 5 g as recomshymended by the World Health Organization

In 2014 62 of our Foods portfolio in the Benelux by volume met the target of 5 g of salt per day

Conimex (NL) succeeded in reducing salt levels in several products in 2014 These include five mealkit variants and eleven stir-fry sauces which now contain on average 9 and 12 less salt respectively In addition salt levels in bumbu seasonings and soy sauces were reduced by an average of 5 and 15 respectively

62 of our Foods portfolio met thetarget of 5 g of salt per dayin 2014

Bertolli (NL) also progressed well It launched pasta sauces in a bottle with an improved recipe and on average 16 less salt Bertolli mealkits were tackled as well these now contain on average 8 less salt

Unox (NL) reduced salt levels in soups in a pouch and canned soups by an average of 5 and 8 respectively

Unilever Food Solutions Benelux launched various products with reduced salt levels in 2014 These included Calveacute ketchup with 34 less salt and Knorr Garde drsquoOr sauces with on average 11 less salt Hellmannrsquos Sesame Soy vinaigrette now contains 23 less salt In the Dressings product group the new Hellmannrsquos Sandwich Sauces ndash four unique sauces based on vegetables especially developed for sandwiches ndash meet the target of 5 g of salt per day (le750 mg sodium per 100 g of product) The same applies to the three new Knorr Professional Jelly Bouillons that were launched at the end of 2014 (le265 mg sodium per 100 g of prepared product)

Through the online lsquoZouttestrsquo (Salt test) (wwwzouttestnl and wwwzouttestbe) we aim to increase consumersrsquo awareness of their salt intake In 2014 6400 people in the Benelux did the salt test

MOTIVATING PEOPLE TO LOOK AFTER THEIR HEARTS In 2013 as part of the cholesterol

awareness campaign Becel pro-activ developed the Cholesterol Starter kit for people in the Benelux who actively want to lower their cholesterol levels as part of a healthy diet with sufficient fruit and vegetables and a healthy lifestyle Since the campaign started in 2013 over 100000 people in Belgium and 450000 people in the Netherlands have received a Starter kit

A high cholesterol level is a risk factor for the development of cardiovascular disease To make it easy for people to have their cholesterol levels checked the National Cholesterol Test was launched in the Netherlands in February 2014 at 375 branches of Service Apotheken (a Dutch chemists chain) supported by the Hartstichting (Dutch Heart Foundation) the Nederlandse Vereniging van Dieumltisten (Dutch Association of Dieticians) and Becel pro-activ More than 25000 people were tested As a follow-up the Stichting Nationale Cholesterol Test was founded in June 2014 and the National Cholesterol Test went lsquoon tourrsquo with mobile checkpoints Consumers could have their cholesterol levels checked in their own neighbourhood without a previous appointment This led to another 90000 people being tested and informed of their blood cholesterol levels in 2014 For more information please visit wwwnationalecholesteroltestnl

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 20: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

Unilever Sustainable Living Plan 2014

ICE TEA

In Zonhoven Belgium residents with an increased cholesterol level participated in lsquoZonhoven Startrsquo an initiative to help them lower their cholesterol by means of a healthy diet and lifestyle Under the supervision of local physicians and dieticians they set to work using the Becel pro-activ Starter kit Results were positive After four weeks no fewer than 77 of the 52 participants had reduced their cholesterol levels

In 2014 we launched a new creamy Becel pro-activ variant for bread Becel pro-activ Romig in the Netherlands and Becel pro-activ Deacutelice in Belgium both contain the same amount of active plant sterols as the existing variants and 59 fat giving them a rich and creamy taste

In September 2014 Becel and Lidl joined forces in Belgium during the lsquoWeek van het Hartrsquo (Heart Week) At five locations people received free information and expert tips about diet and lifestyle 1029 people had their cholesterol and BMI checked and a special lsquoHeart Week Menursquo was distributed with fun ideas for healthy recipes Through this roadshow Becel and Lidl in collaboration with the Belgian Cardiology League encouraged people to eat more balanced and live healthier

An intake of 15-24 g of plant sterols per day can lower cholesterol by 7-10 after 2-3 weeks when consumed as part of a healthy diet and lifestyle with sufficient fruit and vegetables A high cholesterol level is a risk factor in the development of coronary heart disease There are several risk factors for this and altering one of these factors may or may not have a beneficial effect

IMPROVING FAT COMPOSITION In 2014 97 of our Benelux portfolio of soft

spreads based on vegetable oils contained no more than 33 saturated fat and at least 67 good unsaturated fat

In addition our leading spreads in tubs (Becel Blue Band and Planta) provide at least 15 of the essential fatty acids as recommended by international nutrition guidelines

New Becel Gold for baking cooking and frying (NL) is the only solid margarine product bearing the green lsquoVinkjersquo (Tick) indicating it is a healthier choice among margarines low-fat margarines and similar products Becel Gold for baking cooking and frying contains fatty acids Omega 3 and 6 that contribute to maintaining a normal blood cholesterol and therefore it is good for the heart In addition Becel Gold for baking cooking and frying contains 50 fewer saturated fatty acids than butter

100 of the Benelux portfolio by volume does not contain trans fats originating from partly hydrogenated vegetable oil

For all other products in the spreads portfolio including our blended products we aim for the lowest saturated fat content without jeopardizing product performance and consumer expectations

REDUCING SUGAR AND CALORIES

Since 2010 sugar content in all our ready-toshydrink tea products in the Benelux by volume has been reduced by more than 7 The introduction in Belgium and the Netherlands of low-calorie beverages such as Lipton Ice Tea Green and Lipton Brisk has made an important contribution to this

We are continuously looking for ways to further reduce sugar content in our products For instance by using steviol glycosides a natural sweetener from the stevia plant we can reduce the sugar content in our products without compromising on taste In 2015 we intend to further reduce the amount of sugar in our global Ice Tea portfolio to achieve our 2020 target of an additional sugar reduction of 25 as compared to 2010

In the Benelux 100 of our childrenrsquos ice creams contain 110 kilocalories or less per portion Of our pre-packed ice creams 86 contain less than 250 kilocalories per portion

PROVIDING INFORMATION ON A HEALTHY DIET Our aim is to provide clear simple labelling on our products to help consumers make easier choices that contribute to a nutritionally balanced diet

As from 13 December 2014 the European Regulation on the provision of food information to consumers is effective This means that foods labelled or marketed after this date have to comply with the new rules An important element of the Regulation is that ndash in addition to clear allergen information on pre-packed foods ndash the 14 allergens now also have to be mentioned on non pre-packed foods Unilever states allergen information in capitals Unilever Food Solutions has developed various materials on allergens (such as an information leaflet and a poster of the 14 allergens) to help chefs meet this new requirement

All our products in the Benelux already provide full nutritional information according to the Food Information (Commodities Act) Decree and the Royal Decree relating to the labelling of pre-packed foods Our labels contain a table listing nutritional information on energy fats (of which saturated fats) carbohydrates (of which sugars) proteins and salt Many of our margarine products also provide information on Omegas 3 and 6 even though this is optional The amount of energy per portion is mentioned on the front of pack as a of the reference intake of an average adult

To further help consumers make a conscious and healthier choice within each product category the lsquoVinkjersquo (Tick NL) has been developed of which we are a co-initiator

18

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 21: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

19 Unilever Sustainable Living Plan 2014

200+ dieticians assistant practitioners andother health professionals received aVette Koffer in 2104

Unilever has developed a tool that health professionals in the Netherlands can use when talking to clients the Vette Koffer (Fat Case) It visualises the fatty acids composition of the most frequently used spreads and cooking fats as well as the amount of vitamins In 2014 more than 200 dieticians assistant practitioners and other health professionals received a Vette Koffer through a donation to the Hartstichting (Heart Foundation) or the Dieumltisten Cooumlperatie Nederland (Dutch Dieticians Cooperative) The Vette Koffer will also be available in 2015

We will continue with the lsquovegetable labelrsquo on the packaging of Unox soups (NL) in order to make consumers aware of the amount of vegetables in soup

Unilever Food Solutions Beneluxrsquo vision of lsquoEten is Feestrsquo (lsquoEating is a treatrsquo) is aimed at creating personal high-quality and most of all tasty meals for the elderly In 2014 it was supported by a UniKIT on the theme of lsquoProblem-solving cooking for the elderlyrsquo Subjects such as energy- and protein-enriched meals dealing with restrictive diets for the elderly and the new lsquoFinger foodrsquo trend were addressed

IMPROVING EMPLOYEE HEALTH Lamplighter is a global Unilever project launched in 2001 aimed at improving the energy level of Unilever employees so that they will enjoy their leisure time more and can deal better with potential work pressure Since a number of years employees in the Netherlands and Belgium have been called for a health check More than 1200 participated in 2014 and received a tailored advice on improving their health The check-up consists of various measurements (such as weight fat percentage blood values) and an online questionnaire in order to chart the risk of physical and mental complaints In 2014 a questionnaire was added specifically focusing on mental health and dealing with work pressure

PARTNERS Together with the Johan Cruyff Foundation (NL)

we want to encourage children ndash either with or without handicaps ndash to be more active via sports and play That is why Unilever supports Schoolplein14 (Schoolyard 14) an initiative by the Johan Cruyff Foundation to adapt schoolyards in order to encourage children to play outside together more often Since 2011 we have also supported the Cruyff Institute for Sport Studies

In the Netherlands Unilever is one of the six national partners of JOGG (Jongeren Op Gezond Gewicht - Young People at a Healthy Weight) The local JOGG approach now implemented in some 80 municipalities helps young people to eat more healthily and be more active In addition in January 2015 the Nationaal Schoolontbijt (National School Breakfast) Wageningen UR Rotterdam Lekker Fit and Unilever started a scientific study of childrenrsquos breakfast habits in the Rotterdam district of Feijenoord in order to find out how children of primary school age can be encouraged to eat a healthier breakfast more often

Unilever Belgium is one of the partners of Viasano a local public health programme which aims to prevent obesity in children

Since 2013 Unilever has worked with Look GoodhellipFeel Better in the Netherlands Look GoodhellipFeel Better helps people with cancer to care for their appearance In addition to financial support we provide free products for use during workshops and we help set up a marketing and communication plan

Since 2003 Becel pro-activ has worked together with the Nederlandse Hartstichting (Dutch Heart Foundation) and the Belgische Cardiologische Liga (Belgian Cardiology League)

Planta Classic (BE) has been supporting the Belgische Vereniging Kindergeneeskunde (Belgian Paediatrics Society) for more than 6 years

To encourage people to exercise (more) and engage in sports activities we have partnerships with the Koninklijke Nederlandse Voetbalbond (Royal Dutch Football Association) (Lipton) and the Koninklijke Nederlandsche Schaatsenrijders Bond (Royal Dutch Skaters Association) (Unox)

Because Unilever Food Solutions wants to be actively involved in future care for the elderly it supports the lsquoCarehome of the Futurersquo initiative in Heusden-Zolder (Belgium) a unique open innovation centre for care wellness comfort and health

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 22: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

20 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

REDUCING ENVIRONMENTAL IMPACT

By 2020 we will halve the environmental impact of our products across the value chain worldwide from the sourcing of raw materials through to consumer use and disposal

GREENHOUSE GASSES 68 of our greenhouse gas (GHG) impact occurs when consumers use our products in particular when they heat water for showering washing and cooking with our products Therefore it is essential for us to develop innovative products ndash combined with campaigns aimed at changing consumer behaviour ndash that enable consumers to get the same results with less environmental impact

SKIN CLEANSING AND HAIR WASHING Our aim is to reach 200 million consumers globally by 2015 and 400 million by 2020 with products and campaigns that help them reduce their GHG emissions while showering bathing and washing their hair We have made limited progress overall this remains an exceptionally challenging target

In the Benelux Andreacutelon and ToniampGuy dry shampoos and Andreacutelon and Dove leave-on conditioners help consumers reduce their hot water usage In 2015 we will increase awareness of dry shampoos by launching new variants and relaunching existing ones

The introduction of so-called lsquomicrosheetsrsquo in conditioners ndash a new way to structure the product ndash has reduced the use of chemicals whilst maintaining the same product performance This has resulted in a lower chemical impact on the environment as well as in a reduction of energy use and consequently of GHG emissions

In the spring of 2014 we launched a breakthrough packaging technology The new MuCellreg technology featured first in all Dove Body Wash bottles in Europe and reduces the amount of plastic required by 15

WASHING CLOTHES We are working continuously on reducing the GHG impact of the laundry process by concentrating our liquids and compacting our powders In addition we are encouraging consumers to wash at lower temperatures and at the right dosage so that this will be the case in 70 of machine washes by 2020

WATER SAVERS More than 390 schools are now participating in the hot water reduction programme lsquoWaterSpaardersrsquo minder warm water beter voor laterrsquo (Water Savers less hot water better future) (NL) Over 30000 children have made a label for a bottle of shower gel or shampoo encouraging their parents to take shorter showers reaching more than 120000 people in the shower

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 23: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

21 Unilever Sustainable Living Plan 2014

REDUCING GREENHOUSE GAS EMISSION FROM MANUFACTURING In 2014 in our factories in the Benelux we reduced CO2 emissions per ton of production by 10 compared to 2013 and by 46 compared to our 2008 baseline This was achieved by actions such as re-insulating steam pipes replacing and adding steam traps and installing an energy monitoring system that can identify and adjust excessive energy use at an early stage

10 less CO2 emissions per ton ofproduction compared to 2013

TRANSPORT WAREHOUSINGAND DISTRIBUTION In 2014 we reduced our CO2 emissions by 5 per ton of sales compared to 2013 reaching our European target of 5 per year We have achieved this by initiatives such as - setting a higher minimum order quantity - combining deliveries to retailers with other

suppliers - a successful pilot in our ice cream network

using longer and heavier vehicles (LHVs) which resulted in fewer kilometres driven Together with our service providers we are now examining how we can extend the use of LHVs

At the end of 2014 together with Kuehne + Nagel Unilever developed a sustainable warehouse in Tiel (NL) Its contribution to CO2reduction will become clear in 2015

In 2014 Unilever Benelux received its second Lean and Green star recognizing its efforts to take its sustainability activities to the next level

REDUCING GREENHOUSE GAS EMISSION FROM REFRIGERATION In 2014 Unilever Benelux purchased 4400 climate-friendlier freezers from Unileverrsquos global lsquoGreen Basketrsquo The lsquoBasketrsquo contains only freezers with a more environmentally friendly cooling agent and an improved fan and compressor using 30 less energy than traditional freezers In 2015 freezers will again be purchased from this Basket

REDUCING ENERGY CONSUMPTION IN OUR OFFICES In 2014 various actions were taken to further reduce energy consumption in our offices including installing energy-efficient boilers installing an energy-efficient cooling unit in a computer room placing LED lighting and installing a CO2-based air conditioning (fewer people require less ventilation which leads to less energy consumption) This resulted in the following savings in 2014 compared to 2013

In our office at the Nassaukade in Rotterdam gas and electricity consumption were reduced by 6 and in Vlaardingen electricity and gas consumption were down 3 and 19 respectively In Brussels climate control was further optimized in 2014 enabling a permanent temperature reduction in the office

WATER REDUCING WATER IN OUR MANUFACTURING PROCESS In our Benelux factories we achieved a COD reduction (pollution level of waste water) of 27 last year This means that our 2020 target has been reached

WASTE At all our sites we have continuous improvement programmes in place regarding waste reduction recycling and reuse A few examples are given below

REDUCING PACKAGING The cardboard packaging for Sun contains 85

recycled material In 2014 the quantity used was further reduced by lowering the height of packs by 15 cm Due to the filling process in the factory this is currently the best that can be achieved but we will continue to look for new ways to use less cardboard

Early 2015 an important step was taken in the Sun Classic range The new tablets not only perform better they also contain 30 fewer chemicals through new techniques This has reduced their weight by 30 and decreased the environmental impact of Sun Classic packaging by 15 These substantial improvements have reduced the use of raw materials per wash which on balance generates significant environmental benefits On top of this 15 fewer trucks are needed for transport

Since the launch of compressed deodorants in the third quarter of 2014 we have achieved a reduction of 16821 kg of aluminium

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 24: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

22 Unilever Sustainable Living Plan 2014

FOOD WASTE In October 2014 Unilever Food Solutions (UFS)

Benelux-France kicked off the United Against Waste Challenge The participating restaurants used the food waste app developed by UFS and during the test weeks achieved a 20 reduction in food waste amounting to savings of almost euro4000 per restaurant per year In 2015 the tool will be rolled out further

SUSTAINABLE AGRICULTURE Globally we want to source 100 of our agricultural raw materials sustainably by 2020 By end 2014 55 of our agricultural raw materials were sustainably sourced

SUSTAINABLE PALM OIL The Belgische Alliantie voor Duurzame Palmolie (Belgian Alliance for Sustainable Palm Oil) has been founded by various players in the palm oil chain including Unilever Belgium Its members have committed themselves to the goal of using only RSPO (Roundtable on Sustainable Palm Oil) certified palm oil by the end of 2015 The alliance regards this as a first step in the transformation towards a sustainable palm oil market in Belgium in 2020

SUSTAINABLE FRUIT AND VEGETABLES All Bertolli pasta sauces in a pouch (NL) contain sustainably grown tomatoes and carry a special logo to communicate this The same applies to the 400 g and 690 g jars This has enabled us to participate successfully in the lsquoDoe Maar Lekker Duurzaamrsquo campaign (Go for Tasty and Sustainable) in collaboration with Albert Heijn and the Nationale Postcode Loterij (Dutch postcode lottery) to show consumers how easy it is to put together a more sustainable meal

35 new farmers joined Ben amp Jerryrsquossustainable dairy programmeCaring Dairy

Knorr relaunched its Wereldgerechten (world dishes) gravies and sauces which now contain sustainably grown vegetables In addition Knorr introduced Basis voor Pastasaus (basis for pasta sauce) with sustainable tomatoes By the end of 2015 Knorrrsquos 13 main vegetables and herbs will be sustainably grown

BEN amp JERRYrsquoS In the Netherlands 35 new farmers joined Ben

amp Jerryrsquos sustainable dairy programme Caring Dairy In addition to an intensive programme of workshops and developing and implementing improvement programmes the farmers receive information about Ben amp Jerryrsquos values and are invited to participate in events such as Free Cone Day via the special Farmers Ambassadors programme

Ben amp Jerryrsquos continues to offset all its emissions based on its total footprint in Europe through a reforestation in Peru

IMPROVING ANIMAL WELFARE Since October 2014 consumers in the

Netherlands can visit a special website to find out which farmer supplied the meat for their Unox smoked sausages with a Beter Leven (Better Life) quality mark Through this initiative Unox helps to make the production chain of smoked sausages transparent

Meanwhile also Unox liver pacircteacute is bearing 1 Better Life star

PARTNERS In the field of sustainable agriculture Unilever has active partnerships with Rainforest Alliancetrade (tea cocoa) Fairtrade (Ben amp Jerryrsquos) the Initiatief Duurzame Handel (Sustainable Trade Initiative) Solidaridad and in the Netherlands with the Dierenbescherming (Dutch Society for the Protection of Animals) and with the Nationale Postcode Loterij (Dutch postcode lottery) and Albert Heijn to promote eating more sustainably

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 25: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

23 Unilever Sustainable Living Plan 2014

bullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbullbull

ENHANCING LIVELIHOODS

By 2020 we will enhance the livelihoods of millions of people worldwide Although this goal mainly applies to developing countries and emerging markets we also take our responsibility in the Benelux

PARTNERS Since 2013 we have a two-year business

partnership with Voedselbanken Nederland (Food Banks Netherlands) In addition to the annual Christmas boxes initiative with our employees filling 8500 Christmas boxes for families in the province of South Holland Unilever has supported the Food Bank in the Netherlands for many years by donating products that for some reason can no longer be sold through the regular supermarket channel In 2014 more than 23 million products were donated in the Benelux On top of this ndash and besides the donation of products and 35000 complete meals ndash Unilever is also providing facilities and manhours during this two-year period in order to support Food Banks Netherlands where needed with its knowledge For instance at the end of 2014 Unilever donated euro50000 to improve the logistics process This will create more uniformity at the distribution centres making it easier to set up a fair distribution of food

On 1 December 2014 Unilever entered into a three-year partnership with the European Federation of Food Banks (FEBA) Within this partnership Unilever will donate euro100000 each year to support new food banks in Eastern and Southern Europe and to strengthen the activities of existing food banks in that region In Belgium within the scope of this partnership we closely collaborate with the Belgische Federatie van Voedselbanken (Belgian Federation of Food Banks)

Heart for Kids an independent foundation established by Unilever managers collects money for the WFP school meals programme in Indonesia through internal and external actions In 2014 it donated 50000 school meals of euro020 each

EMPLOYEE ENGAGEMENT Without the engagement and dedication of our people we will not succeed in achieving our ambitious goals as set out in the Unilever Sustainable Living Plan nor in realising the necessary changes It is therefore essential that all our employees fully integrate sustainability into their way of working and mindset To stimulate this we have developed a platform to enhance employee engagement and empowerment using e-learning gamification and the power of social media The platform has helped us take a major step in Europe to embed sustainability into the DNA of our people

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 26: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

-

--

bull

bull bull bull bull

bull bull 0 bull bull 0 bull bull bull bull bull bull 0

0 0 bull bull bull bull 0

0

bull bull bull 0

NUTRITION We will continually work to improve the taste and nutritional quality of all our products The majority of our products meet or are better than benchmarks based on national nutritional recommendations Our commitment goes further by 2020 we will double the proportion of our portfolio that meets the highest nutritional standards based on globally recognised dietary guidelines This will help hundreds of millions of people to achieve a healthier diet

33dagger

of our portfolioby volume methighest nutritionalstandards in 2014

The Unilever Sustainable Living Plan sets out to decouple growth from our environmental impact while increasing our positive social impact Our Plan has three big goals to achieve by 2020 underpinned by nine commitments and targets spanning our social environmental and economic performance across the value chain

We will continue to work with others to focus on those areas where we can drive the greatest change

More detail on our progress can be found in the Sustainable Living section of wwwunilevercom

Unilever Sustainable Living Plan 2014 24

UNILEVER SUSTAINABLE LIVING PLAN 2014 PROGRESS

Reduce salt levels

Saturated fat Reduce saturated fat Increase essential fatty acids Reduce saturated fat in more

92

92

products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calories In childrenrsquos ice cream In more ice cream products

Provide healthy eating information

HEALTH AND HYGIENE By 2020 we will help more than a billion people to improve their health and hygiene This will help reduce the incidence of life threatening diseases like diarrhoea

397m people reachedby end 2014

Reduce diarrhoeal and respiratory disease throughhandwashing dagger

Provide safe drinking water dagger

Improve access to sanitation

Improve oral health

Improve self-esteem

IMPROVING HEALTH AND WELL-BEING for more than 1 bIllioN

By 2020 we will help more than a billion people take action to improve their health and well being

We have helped 397 million people take action to improve their health and well being

greenhouse gases Our productsrsquo lifecycle Halve the greenhouse gas (GHG) impact of our products across the lifecycle by 2020

4dagger

our greenhousegas impact per consumer use has increased byaround 4 since 2010

Our manufacturing By 2020 CO2 emissions from energy from our factories will be at or below 2008 levels despite significantly higher volumes

37dagger reduction

of CO2 from energy per tonneof production since 2008

water Our products in use Halve the water associated with the consumer use of our products by 2020+

2dagger

our water impact per consumeruse has reduced by around 2since 2010

Our manufacturing By 2020 water abstraction by our global factory network will be at or below 2008 levels despite significantly higher volumes

32dagger reduction in

water abstraction per tonneof production since 2008

REDUCING ENVIRONMENTAL IMPACT by 12

By 2020 our goal is to halve the environmental footprint of the making and use of our products as we grow our business

Reduce GHG from manufacturing Renewable energy New factories

Reduce GHG from skin cleansing and hair washing

Reduce GHG from washing clothes Concentration Reformulation Consumer behaviour

Reduce GHG from transport

Reduce GHG from refrigeration

Reduce energy consumption inour offices

Reduce employee travel

Reduce water use in manufacturing process

New factories

Reduce water use in the laundry process

Easy rinse products Products that use less water

Reduce water use in skin cleansing and hair washing

Reduce water use in agriculture

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 27: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

-

bull

0 bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull bull

0 bull 0

bull bull bull bull bull bull 0

bull bull 0

bull 0 bull bull bull 0 0

0

bull 0 bull

fairness in the workplace By 2020 we will advance human rights across our operations and extended supply chain

85 of our strategicsuppliers metour ResponsibleSourcing Policyrsquosmandatorycriteria byMarch 2015

opportunities for women By 2020 we will empower 5 million women

238000 women providedwith access to trainingand skills including 70000Shakti micro entrepreneurstrained in India

inclusive business By 2020 we will have a positive impact on the lives of 55 million people

800000 smallholder farmers gained access to training andsupport viapartnershipswith our agriculturalsuppliers andother partners

sustainable sourcing By 2020 we will source 100 of our agricultural raw materials sustainably

55 of agriculturalraw materials sustainablysourced byend 2014

Our greenhouse gas impact has increased and our water and waste impact per consumer use has reduced since 2010

By 2020 we will enhance the livelihoods of millions of people as we grow our business

85 of our strategic suppliers met our Responsible Sourcing Policyrsquos mandatory criteria We helped 800000 smallholder farmers and 238000 women gain access to training support and skills

ENHANCING LIVELIHOODS

for millions

Palm oil Sustainable

waste Our products Halve the waste associated with the disposal of our products by 2020

12 our waste impact per consumer use has reduced byaround 12 since 2010

Our manufacturing By 2020 total waste sent for disposal will be at or below 2008 levels despite significantly higher volumes

85dagger reduction

in total waste per tonneof production since 2008

Reduce waste from manufacturing Zero non-hazardous waste to landfill New factories

Reduce packaging

Recycle packaging Increase recycling and recovery rates Increase recycled content

Reuse packaging

Tackle sachet waste

Eliminate PVC

Reduce office waste Recycle reuse recover Reduce paper consumption Eliminate paper in processes

Traceable

Paper and board

Soy beans and soy oil

Tea

Fruit

Vegetables

Cocoa

Sugar

Sunflower oil

Rapeseed oil

Dairy

Fairtrade Ben amp Jerryrsquos 77

Cage-free eggs

Increase sustainable sourcingof office materials

Implement UN Guiding Principleson Business and Human Rights

Source 100 of procurementspend in line with our ResponsibleSourcing Policy

Create framework for fair compensation

Improve employee health nutritionand well-being

Reduce workplace injuries andaccidents dagger

Build a gender-balancedorganisation with a focus on management

Promote safety for women incommunities where we operate

Enhance access to trainingand skills

Expand opportunities in ourvalue chain

KEY

Achieved by target date

On-plan for target date

Off-plan for target date

achieved by target date

Target discontinued

Improve livelihoods of smallholderfarmers

Improve incomes of small-scaleretailers

Increase participation of youngentrepreneurs in our value chain

dagger PricewaterhouseCoopers (PwC ) assured For details and the basis of preparation see wwwunilevercom

Our environmental targets are expressed on a lsquoper consumer usersquo basis This means a single use portion or serving of a product

+ In seven water-scarce countries representing around half the worldrsquos population

Unilever Sustainable Living Plan 2014

99

25

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom

Page 28: UNILEVER SUSTAINABLE LIVING PLAN SCALING FOR IMPACT€¦ · Unilever teams around the world have combined to accomplish a world first. Dubbed our ‘zero makers’, they helped us

MIX IJ Paper from SC responsible sources

~- FSC C117925

UNILEVER BENELUX

The Netherlands PO Box 160 3000 AD Rotterdam T +31 (0)10 439 49 11

Belgium Humaniteitslaan 292 1190 Brussels T +32 (0)2 333 66 66

For further information on our social economic and

environmental performance please visit our website

wwwunilevercom sustainable-living

If you have finished with this document and no longer wish to retain it please pass it on to other interested readers or dispose of it in your recycled paper waste Thank you

PRODUCED BY Unilever Sustainable Business Team ADVICE on reporting Corporate Citizenship DESIGN wwwtheayrescouk PRINTING Drukkerij Impressed PAPER Maxi Satin and Maxi Offset

May 2015

FEATURE PHOTOGRAPHY Kieran Doherty Peter Jordan Igor Emmerich DDB Turkey amp Bocek Production House Getty Images Shutterstock Symrise Fjona Hill Tim Barker for Getty Images Frans Lemmens Chris Moyse Back cover Mustafah Abdulaziz copy WaterAid

We have found that doing business sustainably is possible and that brands that build sustainability into their offer are more appealing to consumers

We realise that we can make a bigger difference to some of the worldrsquos major social environmental and economic issues if we leverage our scale influence and resources to drive transformational change

The Unilever Sustainable Living Plan is inspiring our efforts

We cannot achieve our vision alone We invite you to give us your feedback at Paul_PolmanSustainableLivingunilevercom

and join a growing community of people who believe it is possible to build a world where everyone lives well and lives sustainably at brightfutureunilevercom