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“150 million times a day, someone somewhere chooses a Unilever product” Annie Kao Suzanne Haffenden
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Unilever strategic marketing

Oct 21, 2014

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Page 1: Unilever strategic marketing

“150 million times a day, someone somewhere chooses a Unilever

product”

Annie Kao Suzanne Haffenden

Page 2: Unilever strategic marketing

Who are Unilever

Page 3: Unilever strategic marketing

 Origins of Unilever  Operational style  Strategic style  Examples of strategic

style  Competitive environment  Current strategies

 Simon Clift  Marketing lessons

learnt  Future prospects

Overview

Page 4: Unilever strategic marketing

The origins of Unilever Unilever is an Anglo-Dutch multinational corporation that

owns consumer products in;

   Food and Beverages    Cleaning agents    Personal care

Created in 1930 from a merger between the British soap maker Lever Brothers and Margarine Unie

As palm oil was a major raw material for both soaps and margarines

Page 5: Unilever strategic marketing

  Unileverlisation   Mergers and acquisitions – grew through

repeated mergers of companies who usually retained their names and brands. This encourage strong belief and initiative to de-centralise control

  Conglomerate

Operational Style

Page 6: Unilever strategic marketing

Strategic Style

  Research and Innovation   Localisation   Diversification into a broad category   Multiple segment specialisation - developing

products to target every segment. Serving multiple markets whilst differentiating products in a way that meets needs of each segment

  Developing in emerging markets

Page 7: Unilever strategic marketing
Page 8: Unilever strategic marketing

 Brand Expansion

 “The Beauty Soap of Film Stars”

 Icon Brand

Page 9: Unilever strategic marketing

Unilever Brands

Page 10: Unilever strategic marketing

Unilever Brands

 Localisation  Building businesses organically  The world's biggest ice cream company  Ben & Jerry's

Page 11: Unilever strategic marketing

.   Research and Innovation   Different needs for different hair types

Page 12: Unilever strategic marketing

 Concentrating on emerging markets  Understanding different consumer needs  Offering products at different price points

Page 13: Unilever strategic marketing

Developing and Emerging Market Opportunity

 Bottom of the Pyramid

 Multi-trillion dollar opportunity

 Billions of people out of poverty in the next 10 years

Page 14: Unilever strategic marketing

Developing and Emerging Market Opportunity

Page 15: Unilever strategic marketing

Competitive environment

  Key Competitors   Proctor and Gamble   Nestle   Colegate-palmolive   Kraft   Supermarket private lables

  The management of the smaller brands slowed down its growth.

  Whilst their competitors concentrated on global development and economies of scale.

Page 16: Unilever strategic marketing

Current Strategies

 Downsizing brand portfolio –stream line the business portfolio to reflect vitality concept

 1,500 – 400 master brands  Also, acquisition of high profile food brands

Page 17: Unilever strategic marketing

Unilever’s Growth Matrix

Page 18: Unilever strategic marketing

Simon Clift

 First chief marketing officer for Unilever “Unilever was effectively a holding company – a conglomerate. That led

to a very complex brand portfolio, with thousands of formulations, positionings, and ways of developing advertising.”

  (Marketing Week)

 Centralised marketing culture  Concentrates on building the brands  New Unilever brand identity

Page 19: Unilever strategic marketing

Simon Clift

 Dove and Lynx

Page 20: Unilever strategic marketing

Marketing Lessons learnt

1.  Be forward thinking and with constant innovation – looking beyond organisation’s walls.

2.  Defend its territory through growth and diversification

3.  Bigger is not always better. companies need to contract and recognise its

weaknesses.

Page 21: Unilever strategic marketing

Future Prospects

  How will Vitality be brought amongst all their brands?

  How will they overcome two contradicting values?

Page 22: Unilever strategic marketing
Page 23: Unilever strategic marketing

Thank you for listening….

Page 24: Unilever strategic marketing

References •  Anon, (2005). 'Can Unilever create a masterpiece: Competition challenge to

a consumer-goods leader'. Emerald Group Publishing. 21 (5), pp.11-14

•  Anon. (2009) 'The changing face of Unilever: Out with the old and in with the new'. Emerald Group Publishing Limited. 25 (5), pp.24-27

•  Anon. (2010). One for all: Unity and growth at Unilever. Emerald Group Publishing. 26 (4), pp.25-27

•  Blowfield, M. and Murray, A. (2008) ‘Corporate responsibility: a critical introduction’, Oxford University Press.

•  Boze, B. V. & Patton, C. R. (1995). 'The future of consumer branding as seen from the picture today'. Journal of consumer marketing. 12 (4), pp. 20-41

•  Brownsell, A. (2009). Can Unilever's brand be applied to all? Marketing News [online] http://www.marketingmagazine.co.uk/news/874428/Unilevers-brand-applied-all/ [accessed 16th April 2010]

•  Doyle, P. and Stern, P. (2006) ‘Marketing management and strategy’ 4th Ed., Pearson Education

•  Fieldhouse, D. K. (1978). Unilever Overseas: The Anatomy of a Multinational. California: Hoover Institution Press

•  Frost, R. (2005). Should Global Brands Trash Local Favorites. Brandchannel [online] http://www.brandchannel.com/features_effect.asp?pf_id=253 [accessed 16th April 2010]

•  Gilligan, C. and Wilson, R. M. S. (2009) ‘Strategic Marketing Planning’, 2nd Ed., Butterworth-Heinemann.

•  Hitt, M. A. and Ireland, R. D. (2007) ‘ Strategic management: competitiveness and globalization’, 7th Ed., Cengage Learning

•  Inkpen, A. C. and Ramaswamy, K. (2006). ‘Global strategy: creating and sustaining advantage across borders’, Oxford University Press US.

•  Jones, G. (2005). Renewing Unilever: Transformation and Tradition. Oxford: OUP

•  •Jones, G. & Miskell, P. (2007). 'Acquisitions and Firm Growth: Creating Unilever's Ice Cream and Tea Business'. Business History. 49 (1), pp.8-28

•  Jöstingmeier, B. (2007) ‘Cross-cultural innovation: new thoughts, empirical research, practical reports’, 2nd Ed., Oldenbourg Wissenschaftsverlag

•  •Mesure, S. (2002). Nestle steps up ice-cream war with Unilever by buying Dreyer's. The Independent. [online] http://www.independent.co.uk/news/business/news/nestlatildecopy-steps-up-icecream-war-with-unilever-by-buying-dreyers-645661.html [accessed 16th April 2010]

•  •Reader, W. J. (1980). Fifty Years of Unilever. London: Heinemann

•  •Schwarzkopf, S. (2009). 'Discovering the Consumer: Market Research, Product Innovation, and the Creation of Brand Loyalty in Britain and the United States in the Interwar Years'. Journal of Macromarketing. 29 (1), pp.8-20

•  Savitz, A. W. and Weber, K. (2006) ‘ The triple bottom line: how today's best-run companies are achieving economic, social, and environmental success-and how you can too’, John Wiley and Sons.

•  Stern, C. W. and Deimler, M. S. (2006) ‘The Boston Consulting Group on strategy’, 2nd Ed., John Wiley and Sons.

•  Warc (2010) PG, Unilever step up competition in India’. [online]. 6 April. Avaialbe at: http://www.warc.com/news/topnews.asp?ID=26534 [accessed on 14/04/2010]

•  Wubs, B. (2008) ‘International business and national war interests: Unilever between Reich and empire, 1939-45Volume 13 of Routledge international studies in business history’, Taloyr and Francis