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H THE DIGITAL CONTENT MARKET… WHAT IS YOUR NEXT BEST ACTION? Martyn Christian Thomas S. Senger Managing Partners
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Undrstnd Group Docville 2016 Brussels - Martyn Christian Keynote

Apr 16, 2017

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Page 1: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

H THE DIGITAL CONTENT MARKET…

WHAT IS YOUR NEXT BEST ACTION?

Martyn Christian

Thomas S. Senger

Managing Partners

Page 2: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

HYPOTHESES - 4 THINGS…..

1. Digital content market dynamics have changed significantly in last

2-3 years

2. Product & technology offerings are being upgraded, modified,

extended and trashed as the market goes through a major schism

3. Solutions offerings, Go-To-Market tactics and Vendor strategies are

all changing

4. What should you do next?

Page 3: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

DIGITAL CONTENT MARKET DYNAMICS1

Page 4: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

DIGITAL CONTENT MARKET DYNAMICS

IBM

OpenText

Oracle

Microsoft

EMC

Hyland

(Lexmark)

10+ Other Vendors

over $10mn in

annual revenue

12012 2015

Source: Gartner Group

Page 5: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

DIGITAL CONTENT MARKET DYNAMICS1

Solution

Solution

Solution

Page 6: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

DIGITAL CONTENT MARKET DYNAMICS1

Page 7: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

DIGITAL CONTENT MARKET DYNAMICS

9 funding rounds

$540mn in investment

< 500 staff

Launched Feb 2014

2.6mn users

800,000 Paying Customers

1

Blog – “Echo Chamber” … How easy it is to just hear the first piece of that analysis not the rest

Page 8: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

2

Page 9: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

2PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

Page 10: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

2

http://www.ibm.com/developerworks/cloud/library/cl-open-architecture/

Page 11: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

2

http://help.sap.com/saphelp_smp303svr/helpdata/en/7b/ff39bd70061014a4bdc5d53e26b803/frameset.htm

Page 12: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

But where is the business value…?

PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

Cloud

SaaS

Mobile

2

Page 13: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

11 funding rounds

$558mn in investment

< 1500 staff

Launched 2005

24mn users

34,000 Paying Customers

PRODUCT & TECHNOLOGY OFFERINGS ARE BEING UPGRADED, MODIFIED, EXTENDED AND TRASHED

Cloud

SaaS

Mobile

2

Page 14: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

3

Page 15: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

3

http://www.gartner.com/smarterwithgartner/the-rise-of-the-business-moment/

Page 16: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

3

http://chiefmartec.com/2011/08/amazing-graphic-of-customer-experience-touchpoints/

Blog - Content Management is Now

Content Marketing

Page 17: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

3

http://jimsinur.blogspot.co.uk/2014/03/kofax-transform-2014-making-first-mile.html

Page 18: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

Moments

Experiences

Miles

3SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

But where is the business value…?

Page 19: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

2 funding rounds

$220mn in investment

< 1100 staff

Launched 2002

8500 clients

3SOLUTIONS OFFERINGS, GO-TO-MARKET TACTICSAND VENDOR STRATEGIES ARE ALL CHANGING

Moments

Experiences

Miles

Page 20: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

WHAT SHOULD YOU KNOW AND WHATSHOULD YOU DO NEXT?

Page 21: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

WHAT SHOULD YOU KNOW AND WHATSHOULD YOU DO NEXT?

$ Billions

4

Moments

Experiences

Miles

Cloud

SaaS

Mobile

Page 22: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

Technology and

capability is becoming

more accessible and

more affordable –

every single day

Solutions, business

process apps, analytics,

insight and decisions

are becoming more

segmented and granular

– every single day

4WHAT SHOULD YOU KNOW AND WHATSHOULD YOU DO NEXT?

Page 23: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

YOUR NEXT BEST ACTION……………..UNDERSTAND

.…PREPARE

…GROW

..NOW!

Page 24: Undrstnd Group   Docville 2016 Brussels - Martyn Christian Keynote

OUR CREDENTIALS