{understanding change}

Page 1 <img data-url='document/understanding-change-56cd370491f9a.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/1.jpg' width='140' height='200' /> {understanding change}

Page 2 <img data-url='document/understanding-change-56cd370491f9a.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/2.jpg' width='140' height='200' /> {establish a sense of urgency}

Page 3 <img data-url='document/understanding-change-56cd370491f9a.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/3.jpg' width='140' height='200' /> {form a powerful guiding coalition}

Page 4 <img data-url='document/understanding-change-56cd370491f9a.html?page=4' data-page='4' class='cut-thumb lazyload' alt='Page 4: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/4.jpg' width='140' height='200' /> {create a vision}

Page 5 <img data-url='document/understanding-change-56cd370491f9a.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/5.jpg' width='140' height='200' /> {communicate the vision}

Page 6 <img data-url='document/understanding-change-56cd370491f9a.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/6.jpg' width='140' height='200' /> {empower others to act on the vision}

Page 7 <img data-url='document/understanding-change-56cd370491f9a.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/7.jpg' width='140' height='200' /> {create short-term wins}

Page 8 <img data-url='document/understanding-change-56cd370491f9a.html?page=8' data-page='8' class='cut-thumb lazyload' alt='Page 8: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/8.jpg' width='140' height='200' /> {consolidate improvements & produce more change}

Page 9 <img data-url='document/understanding-change-56cd370491f9a.html?page=9' data-page='9' class='cut-thumb lazyload' alt='Page 9: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/9.jpg' width='140' height='200' /> {institutionalize new approaches}

Page 10 <img data-url='document/understanding-change-56cd370491f9a.html?page=10' data-page='10' class='cut-thumb lazyload' alt='Page 10: {understanding change}' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader036.cupdf.com/reader036/viewer/2022062410/568165cb550346895dd8d5e4/html5/thumbnails/10.jpg' width='140' height='200' />

{understanding change}

Documents

successful vision

largescale change

change effort

successful change process

powerful guiding coalition

single meeting

longterm process

single email