Microsoft Communications Server “14”: What’s New in Devices SESSION CODE: UNC208 Xander Kupers Account Manager Benelux Plantronics
UNC208 1
Jan 27, 2015
Summerschool 2010 - Unified Now with Unified Communications. Presented by Joachim Farla ([email protected]), UC Community Engineer
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Microsoft Communications Server “14”: What’s New in Devices
SESSION CODE: UNC208
Xander KupersAccount Manager BeneluxPlantronics
Provide customers a wide spectrum of endpoints at different price points that meet their communication needs anywhere, whether at home, in the office or on the road
Headset Handset SpeakerPhone
USBPhone
IP Phone MobilePhone
PC Webcam Unified Conference Station
Tele-Presence
Audio Video
Our Mission
Enable customers to select devices from a range of vendors Ensure optimal experience
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
SolutionCreate CS “14” IP phone on a chip using TI chipset + Microsoft SoftwareCreate reference design for a low-cost phone built on TI chipset + Microsoft Software with partners Support 16 language: English, German , Spanish , French, Italian, Japanese, Korean, Dutch , Portuguese (Brazil), Chinese Simplified (China), Chinese Traditional (Taiwan) , Danish, Finnish, Norwegian, Russian and Swedish
“14” IP Phones ApproachGoals
Deliver new low cost phones for information workers (IW) and continue support for existing phonesEnable partners to build a range of devicesSupport for key voice RFP featuresAddress enterprise manageability requirementsMuti-Language support
$
High
Mid
Polycom CX700
IW desk(Low)
IW desk(High)
Common Area Conference Room
Microsoft®
Office Communicator
OPTIMIZED FOR
“13” IP Phone Portfolio (Recap)
Location
$
High
Mid
Polycom CX700
IW desk(Low)
IW desk(High)
Common Area Conference Room
Polycom CX500 Aastra 6721 iP
Polycom CX600 Aastra 6725 iP
Polycom CX3000
Microsoft®
Office Communicator
OPTIMIZED FOR
“14” IP Phone Portfolio
Location
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
Key Voice RFP Features Support in “14”
Branch Office/Data
Center Resiliency
Emergency Services
(i.e. E911)Call Park
Common area
phone support
Bandwidth Mgmt
Private Line -
incoming
Information Worker (IW) Desk Phone
Polycom CX600 Aastra 6725 iP
IW Desk Phone Modes
Enhanced modeUsing username/password via Communicator
Individual VM listing
“14” integration
call logs
Calendar
Join Conf.
Better Together with
“14” Client
Basic mode Using PIN authentication directly on phone
Contacts PhotosMessage Waiting
Indicator
Local call logs
Voice RFP
Features
Remote usage*
Conf. leader
experience
Polycom CX600 Aastra 6725 iP
* after intranet provisioning
IW Desk Phone Experience
DEMO
Polycom CX600 Aastra 6725 iP
Home ScreenPolycom CX600 Aastra 6725 iP
ContactsPolycom CX600 Aastra 6725 iP
SearchPolycom CX600 Aastra 6725 iP
Contact CardPolycom CX600 Aastra 6725 iP
Incoming CallPolycom CX600 Aastra 6725 iP
Active CallPolycom CX600 Aastra 6725 iP
In-Call OptionsPolycom CX600 Aastra 6725 iP
Meeting ReminderPolycom CX600 Aastra 6725 iP
CalendarPolycom CX600 Aastra 6725 iP
Conference CallPolycom CX600 Aastra 6725 iP
Leader ControlsPolycom CX600 Aastra 6725 iP
Call ForwardingPolycom CX600 Aastra 6725 iP
Common Area Phone
Polycom CX500 Aastra 6721 iP
Unique Common Area Phone Requirements
IT ProAbility for admin/Media Access Control (MAC) tech to pre-provision phonesAbility to configure call control behaviorAbility to block external usage, compromised accountsLeast user intervention e.g. 100% recovery from power outages
IW WorkerSupport for hotdesking scenario
Polycom CX500 Aastra 6721 iP
Common Area Scenario
Admin sets up common area account
Admin designates policies for common area phone (e.g. dial plan, allowable call
functions)
MAC tech installs and signs into phone
Phone is available for common area usage
Polycom CX500 Aastra 6721 iP
Phone location is used for E911 callsDifferent common area phone usages (e.g. lobby, conference) can have different usage policies
Hotdesking Scenario
Admin sets up common area
account
Admin designates a common area phone
as hotdesking-enabled
Admin sets idle timeout value
MAC tech installs and signs into phone
Phone is available for common area usage
Phone indicates that user can sign in
User signs in by entering PIN or by
pairing phone to PC
Phone operates in Information Worker mode while user is
signed in
Phone cleans up user data when user logs out or idle timeout
value expires
Phone falls back to common area usage
Polycom CX500 Aastra 6721 iP
If using username/password via better-together with Communicator, user will be in Enhanced IW modeIf using phone # and PIN directly on phone, user will be in Basic IW mode
Common Area Phone Experience
Polycom CX500 Aastra 6721 iP
Home ScreenPolycom CX500 Aastra 6721 iP
Hotdesking – User Sign InPolycom CX500 Aastra 6721 iP
Hotdesking – User Sign InPolycom CX500 Aastra 6721 iP
Home Screen – User Signed InPolycom CX500 Aastra 6721 iP
Sign In Example Polycom CX500 Aastra 6721 iP
Admin enters Ext/Phone # and PIN
Common Area Policy SettingsPolicy Setting UsageuserSetting commonAreaPhone Specifies if device is a common area
phone
ClientPolicy EnableHotdesking
HotdeskingTimeout
Enables user to log on to common area deviceSpecifies timeout value
VoicePolicy EnableCallTransferEnableCallParkAllowCallForwarding
Enables UI for call transferEnables UI for call parkEnables UI for call forwarding
MeetingPolicy AllowIPAudio Enables UI for conference escalation
ExternalAccess Policy EnableOutsideAccess Enables external access
Conference Phone Experience
Polycom CX3000
Conference Phone ExperienceAdvanced hardware targets:
Rich audio experienceMultiple-speaker environments
When setup, Conference Phone will have same experience as that on Common Area Phone.For more integrated experience, meeting organizer can sign in directly on the phone in Basic or Enhanced mode (hotdesking)
User can use the conference phone in IW modeIf signed in as Enhanced mode, user can join conferences directly from the conference phone
Polycom CX3000
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
“14” IP Phone Manageability
• Usage information captured in call detail record (CDR) database
• Call quality information captured in Quality of Experience (QoE) database
• Update server used to update devices• CS, certification authority (CA) discovery configured in
Dynamic Host Configuration Protocol (DHCP)
Improved “13” features
• Certificate Services (CS) contact object used to configure common area account
• Device inventory managed via device inventory report
New “14” features
Monitoring Reports
IP Phone Inventory Report
User Activity Report
Call Quality Report
Peer-to-Peer Session Detail Report
Device Report
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
IP Phone Pricing and Licensing New IP Phones hardware pricing is expected to be announced in the next 3 months Software licensing options:1. Device CAL - Licenses a device for use by any user to access instances of the
server software on licensed server. (ex: common area phone)2. User CAL - Licenses one user to use any device to access instances of the
server software on licensed servers. Software licensing pricing will be announced fall 2010
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
USB Peripherals
Find more information about these optimized devices at www.optimizedfor.com
Microsoft®
Office Communicator
OPTIMIZED FOR
What we will cover today?IP Phone Update
“14” Approach“14” Experience “14” Manageability Pricing and Licensing
USB Peripherals UpdateKey Takeaways
Key Takeaways
Choice: more device variety at different price point
Complete: key voice RFP feature support
Compelling: best in class device experience with “14” client and server
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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