Ujjivan Financial Services 2011. Ujjivan in a snap shot Established in Bangalore in November 2005 Serves 1.1 million customers in 20 states 332 branches.

Ujjivan Financial Services 2011

Ujjivan in a snap shot

•Established in Bangalore in November 2005

•Serves 1.1 million customers in 20 states

•332 branches & 3800 employees

•Loans disbursed Rs.2489 Crores

•Loan outstanding Rs. 652 Crores

•Repayment Rate – 98.05%

•Number of loans disbursed in August: 103,000

•Number of repayments processed in August:

800,000

•Number of life insurance issued in August:

50,000

MFI’s Standard Loan Transactions

Average Loan size : Rs.15,000

This loan has to be acquired & serviced over a one year tenor

Acquisition & servicing on a weekly or monthly basis is done at

customer’s door-step on a person to person basis.

All transactions done in cash.

Maximum interest charged 26% p.a.: Interest revenue – Rs. 1840

Maximum operating expenses over one year of loan- Rs.850

Ujjivan’s Technology Infrastructure

• Banker’s Realm. Net Version - Core Banking System

Web based version which provides on line connectivity

of 333 branches with centralized back end.

Requires access to credit bureau for credit approval

Allows for outsourcing of data entry to reduce cost

Future:

Successfully piloted with Artoo, loan application processing &

transacting cash collections from the field using Android Devices.

Thank you!

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