UCD Business School, Johnny Ryan lectures 2016-2017, Week 5

FOUNDATIONS OF MANAGEMENT

THOUGHT. WEEK 5

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“Applying science to management benefits

the worker”

Agree or disagree with this week’s claim:

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Week 1@johnnyryan

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Leaving Cert is about

remembering facts

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University is about making

arguments

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397 words,total

100+ clickable distractions

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Week 2

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Commercialisation of the Web

Peak: 10 March 2000

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-Warran Buffet

Therefore, the giddy participants all plan to leave just seconds before midnight. There’s a problem, though: They are dancing in a room in which the clocks have no hands.

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Week 4

MANAGEMENT

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1945. The Use of Knowledge

in Society

Taylor & the Drones: reason, steam and steel

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Week 5

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Frederick Taylor, Principles of Scientific Management. Pages 30-59. Download link on Blackboard

Chris Grey, A very short, fairly interesting and reasonably cheap book about studying organisations. Pages 19-41.

AGE OF REASON

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PLATO

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Railroad@johnnyryan

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Steam + steel@johnnyryan

cra$sman

idiosyncra,cprocess

one-offproduct

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THE FACTORY

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‘soldiering’

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SCIENTIFIC MANAGEMENT

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one of the very first requirements for a man who is fit to handle pig iron as a regular occupation is that he shall be so stupid and so phlegmatic that he more nearly resembles in his mental make-up the ox than any other type.

- Principles of Scientific Management, p. 59

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He is so stupid that the word "percentage” has no meaning him, and he must consequently be trained by a man more intelligent than himself...


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“Schmidt”He was a little Pennsylvania Dutchman who had been observed to trot back home for a mile or so after his work in the evening, about as fresh as he was when he came trotting down to work in the morning.

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Schmidt was called out from among the gang of pig-iron handlers and talked to somewhat in this way: "Schmidt, are you a high-priced man?" "Veil, I don't know vat you mean." "Oh yes, you do. What I want to know is whether you are a high-priced man or not." "Veil, I don't know vat you mean."

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“...I want to find out is whether you want to earn $1.85 a day or whether you are satisfied with $1.15..." "Did I vant $1.85 a day? Vas dot a high-priced man? Veil, yes, I vas a high-priced man." "Oh,you're aggravating me. Of course you want $1.85 a day every one wants it! ... For goodness' sake answer my questions, and don't waste any more of my time.

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“Now come over here. You see that pile of pig iron?" "Yes." "You see that car?" "Yes." "Well, if you are a high-priced man, you will load that pig iron on that car to-morrow for $1.85. Now do wake up and answer my question. Tell me whether you are a high-priced man or not"...

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"Veil, dot's all right. I could load dot pig iron on the car tomorrow for $1.85, and I get it every day, don't I?" "Certainly you do certainly you do." "Veil, den, I vas a high-priced man." "Now, hold on, hold on. You know just as well as I do that a high-priced man has to do exactly as he's told from morning till night.”

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ENTER THE MANAGER!

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“You have seen this man here before, haven’t you” “No, I never saw him” “Well, if you are a high-priced man, you will do exactly as this man tells you tomorrow, from morning till night. When he tells you to pick up a pig and walk, you pick it up and you walk, and when he tells you to sit down and rest, you sit down...

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...You do that right straight through the day. And what's more, no back talk. Now a high-priced man does just what he's told to do, and no back talk. Do you understand that? When this man tells you to walk, you walk; when he tells you to sit down, you sit down, and you don't talk back at him."

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Schmidt started to work, and all day long, and at regular intervals, was told by the man who stood over him with a watch, "Now pick up a pig and walk. Now sit down and rest. Now walk now rest," etc.

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MANAGEMENTLABOUR

Executes simple tasks

Plans work to be done by labourer

Measures performance

Trains labourer

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the reader will be thoroughly convinced that there is a science of handling pig iron, and further that this science amounts to so much that the man who is suited to handle pig iron cannot possibly understand it, nor even work in accordance with the laws of this science, without the help of those who are over him.


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MANAGERLABOUR

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YOU ARE NOT AN INDIVIDUAL

HERE

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The instrument of labour, when it takes the form of a machine, immediately becomes a competitor of the workman himself.

- Karl Marx, Capital, vol. 1. 1867

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When machinery seizes on an industry by degrees, it produces chronic misery among the operatives who compete with it.


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in England, during half a century, lengthening of the working-day went hand in hand with increasing intensity of factory labour.

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The general adoption of scientific management would ... double the productivity of the average man engaged in industrial work.


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Think of the increase, both in the necessities and luxuries of life ... of the possibility of shortening the hours of labor when this is desirable, and of the increased opportunities for education, culture, and recreation which this implies.


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What constitutes a fair day's work will be a question for scientific investigation, instead of a subject to be bargained and haggled over. Soldiering will cease because the object for soldiering will no longer exist.


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- Robert Hoxie, Scientific management and labor, 1920, p.13

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FORDISM

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$5day @johnnyryan

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1. Scientific Management arose from the industrial factory

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1. Scientific Management arose from the industrial factory 2. Separation of execution from planning and monitoring

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1. Scientific Management arose from the industrial factory 2. Separation of execution from planning and monitoring 3. Objective and fair, but inhuman

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Next:

THE IRON CAGE AND THE RISE OF THE SELF

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Reading

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• Chris Grey, A very short, fairly interesting and reasonably cheap book about studying organisations (London: Sage, 2013), pages 41-60.

•Elton Mayo, The social problems of an industrial civilization (Boston: Harvard University Press, 1945), pages 59 – 86. Download link: https://archive.org/details/socialproblemsof00mayo

Reading for next week @johnnyryan

https://archive.org/details/socialproblemsof00mayo