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i190 Spring 2014: Information and Communications Technology for Development (ICTD) in Practice University of California Berkeley, School of Information LECTURE 16: 30 Mar 2014 Instructor: San Ng (www.sanng.com) Class Website: i190spring2014.sanng .com
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Page 1: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

i190 Spring 2014: Information and Communications Technology for Development (ICTD) in Practice

University of California Berkeley, School of Information

LECTURE 16: 30 Mar 2014

Instructor: San Ng (www.sanng.com)

Class Website: i190spring2014.sanng.com

Page 2: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Spring Break Course Revisit: 190 Framework Conceptual

Week1: Introduction to Course W2: What is Development? W3: What is ICTDW4: Who Does What in Practice? Mapping the ICTD Landscape 

i190ICTD in

Practice: Core Skills

Technical (eApplications)

W5: Overarching Issues of eApplications W6: Infrastructure, Telecenters, Agriculture,W7: Revisiting Agriculture,, W8 : e-Health, EducationW9: eGovernance Microfinance 

Management

W10: BreakW11: Intro to Project Management  Planning and Assessment W12: Budgeting, Scheduling, Fundraising W13: Implementation W14: Monitoring and Evaluation/ Next Cycle  W15: Final Projects & Wrap Up

Page 3: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Our Core Values Open, collaborative, inclusive, community

Share class resources (especially) with developing world

Ideas and innovation in learning AGILE method of teaching/learning Learning in all directions (not just instructor to

students) failure ok

Tech Curious Walk the talk- try technology and social networks,

see what sticks FUN and interesting WHAT ABOUT YOU?

Page 4: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

What Is International Development Especially watch the second (later in time)

TED Talk

•http://www.ted.com/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen.html

•http://www.ted.com/talks/hans_rosling_reveals_new_insights_on_poverty.html

Page 5: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Theories of International Development 

Liberalism

Modernization

Neo-Liberalism

Dependency

Critics of Liberalism

Globalization

???!!!!!

Post-Modernization

Civil Society

Gender Based

Sustainable development

Rights Based ApproachesDevelopment as Freedom

Institution

Page 6: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Theories of International Development 

Liberalism

Modernization

Neo-Liberalism Dependency

Critics of Liberalism

Globalization

Post-Modernization

Civil Society

Gender Based

Sustainable development

Rights Based Approaches

Development as Freedom

Institutions

A Very Simple FrameworkMARKET STATE/

PEOPLE

Page 7: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Measurement of International Development: See list of broad indicators listed in Wikipedia and read The Guardian, How would you measure development progress?

•http://www.ted.com/talks/hans_rosling_reveals_new_insights_on_poverty.html

•Some typical index/indicators:

•Well Being ? Happiness?

Measurement of International Development 

GDP, GINI, Mortality Rate, Population, Education, Security, etc, etc, etc, etc…

Mortality vs Population?

Page 8: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Measurement of International Development 

In Practice, mainly:

• Human Development Index (HDI)http://hdr.undp.org/en/statistics/hdi

• World Bank’s World Development Indicators (WDI)http://data.worldbank.org/indicator/all

•(MDGs)

Page 9: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Measurement of International Development

Page 10: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Does International Development Work? 

Does International Development Work? Review books listed here by visiting links: http://blog.sanng.com/2010/08/does-international-development-aid-work.html

Page 11: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Careers in International Development 

Development Career and Jobs:Sign up (for free) for www.devex.com, one of the major development and job hubs. Then read ABC of development jobs and Career transitions: How to figure out if an aid job is right for you

Page 12: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Theories of ICT4D (Some Distinctions First: Technology vs ICT)

Good Ol’ Development Theory from Development Studies, including new concepts such as Globalization & Knowledge Societies? (Unwin)

Page 13: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Theories of ICT4D 

State of ICT4D Theories (Articles: Heeks? Unwin? Raita? Wikipedia?)

• From what disciplines? • Development Studies? Governance? Knowledge

Societies?

• Criticisms of current state of literature

• Relevance to us?

Page 14: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Theories of ICT4D

•From what disciplines?

Page 15: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

History and Future ICT4D 

-Origins?

-ICT4D 0.0-1.0-2.0

-ICT4D 2.0- Priorities?- Innovation Models?- Implementation Changes? - Theories/Worldviews?

-What would YOU recommend?

Page 16: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

History and Future ICT4D 

Page 17: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

History and Future ICT4D- Teaching ICTD 

From Heeks, 2009 From i190, 2014

ConceptualWeek1: Introduction to Course W2: What is Development? 

W3: What is ICTDW4: Who Does What in Practice? Mapping the ICTD Landscape 

ICTD in Practice: Core SkillsTechnical

(Applications)W5: Overarching Issues of Technical Applications W6: Infrastructure, Telecenters, Agriculture, W7: Health, Education, Microfinance W8: Governance and Law  

ManagementW9: Intro to Project Management W10: BreakW11: Planning and Assessment W12: Budgeting, Scheduling, Fundraising W13: Implementation W14: Monitoring and Evaluation/ Next Cycle  

Page 18: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Does ICT4D Work? 

Courtesy of Inveneo: http://www.flickr.com/photos/inveneo/6252235953/in/photostream/

Heeks, 2002 (http://ictlogy.net/bibliography/reports/projects.php?idp=199)

Page 19: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Does ICT4D Work?  

http://failfaire.org

Page 21: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

i190 Framework Conceptual

Week1: Introduction to Course W2: What is Development? W3: What is ICTDW4: Who Does What in Practice? Mapping the ICTD Landscape 

i190ICTD in

Practice: Core Skills

Technical (eApplications)

W5: Overarching Issues of eApplications W6: Infrastructure, Telecenters, Agriculture,W7: Revisiting Agriculture,, W8 : e-Health, EducationW9: eGovernance Microfinance 

Management

W10: BreakW11: Intro to Project Management  Planning and Assessment W12: Budgeting, Scheduling, Fundraising W13: Implementation W14: Monitoring and Evaluation/ Next Cycle  W15: Final Projects & Wrap Up

Page 22: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Overarching Issues

Page 23: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Trends/Buzzwords in ICTD and e-Application

BOPRights Based Approaches

Digital Divide

ICTD Policies Innovation

Appropriate Technology

Open Everything (development, data, etc)

Web 3.0

Big Everything

Convergence

Mobile Mobile Mobile

Social enterprise

Page 24: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

ICTD Policies

•Broad Categories of Policy APC, ICT Policy Handbook

•ICTD Policy in Practice Lessons Learnt in ICT4D Policy Making

• How is it done ? In content and institutionally?

• What are the lessons learned?

Page 25: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

BOP

•What is the BOP concept? The Fortune at the Bottom of the Pyramid (BOP)• •How is it like in practice? ICT4D: The Bottom of the Pyramid Model in Practice”.

• What is the project?

• What worked or didn’t work?

• What are recommendations?

Page 26: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Appropriate Technology and Innovation

•What are some of your suggestions/predictions for innovation and appropriate technology?: Heeks, The ICT4D 2.0 Manifesto: Where Next for ICTs and International Development?

Page 27: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Openness

•What is it?!

•What is good about it?

•What is not so good about it?

Page 28: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

ICT in Agriculture •Skew of disciplinary research (econ, ethnographic, ENR, energy, geog…etc)

•Jensen work: - neat econ study: • People:=only 2• Tech: = 1 function• Welfare= income

•Burrell et al. – making a mess: • Other players:/relationships

auctioneer, fish waste vendor, gender etc

• Tech: lots of other usage • Context: n/s, types of terrain, boards• Welfare= WAY more than income

•Can it be generalized then? •What to do in practice? • Be cognizant of debates• Local context• Don’t start with tech • Same old foundational factors in

design and implementation• Usually dynamic, changing, needs,

messy, ‘it’s complicated’

Heeks, ICTD 2.0

Page 30: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Telecenters, Shared Access and Libraries

http://gurstein.wordpress.com/2013/11/16/beyond-access-libraries-as-the-new-telecentres/

Page 31: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

ICTD and Education: Theories continued

Traditional Dev Theories (loosely: market, growth, top down)

Alternative Dev Theories(loosely: state, rights, bottom up)

Page 32: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Trends in i-, e-, m-, blended-. etc-Education

“leap frog e-learning through m-learning”.

•Differences within the field: ICT for education, distance learning, elearning, m-learning, blended learning

•A new fad? But a new fad that can make a difference?

Page 33: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

E-Health

•What is it?

•eHealth solutions & strategic coordination

•What are some trends, in developed, transitioning and developing countries?

• Forever-pilot pattern and lessons learned?

Introductions, trends and lessons learned: Implementing e-Health in Developing Countries Pg7-14, 22-23, 27-28, 31-39Get an overview of how an actual e-health project design looks like: e-health portal in Dwesa, pg 7-15

Page 34: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

eGovernance- what works and not?

•What is eGovernance?

•What is the Framework being used to measure?

•What are the results of this case study?

Success and Failure Factors for e-Government projects implementation in developing countries

Page 35: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

eGovernance

Page 36: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Microfinance & Mobile Banking•What is Mobile Banking?

•Different trends/pace in different countries- regulations, technologies, leadership,

•Issues: Trust, Fraud/attacks, Motivation of savings/accumulation, Behavior change, cultural values about money,

•What works, and not? Reasonable Project Time, Building trust, managing expectations, values/behavior changing, needs assessment important

Page 37: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

i190 Framework- next part of class: Conceptual

Week1: Introduction to Course W2: What is Development? W3: What is ICTDW4: Who Does What in Practice? Mapping the ICTD Landscape 

i190ICTD in

Practice: Core Skills

Technical (eApplications)

W5: Overarching Issues of eApplications W6: Infrastructure, Telecenters, Agriculture,W7: Revisiting Agriculture,, W8 : e-Health, EducationW9: eGovernance Microfinance 

Management

W10: BreakW11: Intro to Project Management  Planning and Assessment W12: Budgeting, Scheduling, Fundraising W13: Implementation W14: Monitoring and Evaluation/ Next Cycle  W15: Final Projects & Wrap Up

Page 38: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management•What are some themes within lessons learned?

•How is ICTD project management similar and different to traditional development project management? (theories)

•Life Cycle and Management Approaches

•How can we apply management tools to address the lessons learned?

Page 39: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management

Planning

Initiation

Implementation

Monitoring & Evaluation

Next Phase? Transformation?

Page 40: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Planning

Page 41: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Planning (cont’d)

Initiation

Page 42: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Initiating

Implementation

Page 43: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Initiating (cont’d)

Page 44: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Implementation

Page 45: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Monitoring & Evaluation

Page 46: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management: Transformation

Page 47: UCB i190 Spring 2014 ICTD in Practice Lect16_30mar14

Introduction to Project Management

Planning

Initiation

Implementation

Monitoring & Evaluation

Next Phase? Transformation?