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WHAT YOU NEED TO KNOW A Dynamic Duo What's Next? UCAAS + CPAAS UCAAS CPAAS
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UCAAS + CPAAS€¦ · UCaaS and CPaaS V2 Infographic Author: Nils Keywords: DADxkQUUHz0,BACo7B_jRLs Created Date: 1/21/2020 9:30:39 PM ...

Oct 10, 2020

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Page 1: UCAAS + CPAAS€¦ · UCaaS and CPaaS V2 Infographic Author: Nils Keywords: DADxkQUUHz0,BACo7B_jRLs Created Date: 1/21/2020 9:30:39 PM ...

Many companies have already introduced UCaaS to their business to

improve collaboration. Now, a new player has entered the communications

space - CPaaS. So what are the differences between the two, and how can

they be used together?

CPaaS gives you the power to create your own communications

applications to fit the needs of your business.

UCaaS is built to connect your workforce.

CPaaS & UCaaS will not only change how your employees

communicate and collaborate with each other, but will also

transform how you engage with customers.

Both CPaaS and UCaaS will make it much easier for businesses to

communicate internally, and with prospects and customers.

With what seems like never-ending tech advancements, the benefits of

UCaaS & CPaaS will continue to grow. Artificial Intelligence is primed to

disrupt communication-related tech and chatbots continue to gain steam

among automated services. Businesses across industries are deploying CPaaS

as it earns a place in digital strategy.

Unified communications as

a service (UCaaS) is a

cloud-based service that

combines communications

such as voice, chat, video

into one solution. 

Communications Platform as

a Service (CPaaS) is a cloud-

based service that enables

developers to embed

customized communications

into applications. 

WHAT YOU NEED TO KNOW

A Dynamic Duo

What's Next? 

Great teammates!

UCAAS + CPAAS

UCAAS CPAAS

At IntelePeer, we believe that business communications are meant for more than just simple

interactions. That’s why we enable our partners and customers to leverage our innovative solutions

and visionary architects to automate business processes and enhance the customer experience. Visit

www.intelepeer.com for more.