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How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 1 -
Member of
Improving business processed efficiency
through Mobility and Unified
Communications and Collaborationrsquos (UC2)
customized deployments
Independent Information amp Communications Technologies and Management Consultants
London February 18th 2013
Foto MovilampOil
Building the future
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 2 -
Member of Mobility Always on-line if you
want
Mobility is the next big frontier in networking and providing continuous access to mobile personnel will be the single most important thing we can do to improve productivityrdquo Michael Finneran dBm Associates Inc
Work from wherever you need to
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 3 -
Member of Mobility is the ldquofall of the wallrdquo in enterprise communications
No more borders no more geographical
limits in your network
Voice data video and control signals
Wireless high capacity data networks
High capacity network ports are available everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 4 -
Member of
Columbus was looking for a different route to India
He was successful because he was open-
minded
He was trying to optimize an established
procedure
He thought globally
ldquoCommunications
integrated to optimize
business processesrdquo
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -
Member of Whatrsquos happening with telecoms
Letrsquos take Gaudirsquos thoughts
Everything comes from the great book of nature
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 2 -
Member of Mobility Always on-line if you
want
Mobility is the next big frontier in networking and providing continuous access to mobile personnel will be the single most important thing we can do to improve productivityrdquo Michael Finneran dBm Associates Inc
Work from wherever you need to
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 3 -
Member of Mobility is the ldquofall of the wallrdquo in enterprise communications
No more borders no more geographical
limits in your network
Voice data video and control signals
Wireless high capacity data networks
High capacity network ports are available everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 4 -
Member of
Columbus was looking for a different route to India
He was successful because he was open-
minded
He was trying to optimize an established
procedure
He thought globally
ldquoCommunications
integrated to optimize
business processesrdquo
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -
Member of Whatrsquos happening with telecoms
Letrsquos take Gaudirsquos thoughts
Everything comes from the great book of nature
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 3 -
Member of Mobility is the ldquofall of the wallrdquo in enterprise communications
No more borders no more geographical
limits in your network
Voice data video and control signals
Wireless high capacity data networks
High capacity network ports are available everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 4 -
Member of
Columbus was looking for a different route to India
He was successful because he was open-
minded
He was trying to optimize an established
procedure
He thought globally
ldquoCommunications
integrated to optimize
business processesrdquo
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -
Member of Whatrsquos happening with telecoms
Letrsquos take Gaudirsquos thoughts
Everything comes from the great book of nature
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 4 -
Member of
Columbus was looking for a different route to India
He was successful because he was open-
minded
He was trying to optimize an established
procedure
He thought globally
ldquoCommunications
integrated to optimize
business processesrdquo
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -
Member of Whatrsquos happening with telecoms
Letrsquos take Gaudirsquos thoughts
Everything comes from the great book of nature
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 5 -
Member of Whatrsquos happening with telecoms
Letrsquos take Gaudirsquos thoughts
Everything comes from the great book of nature
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 6 -
Member of Networks are the nervous system of any organization
The nervous system transports different kinds of signs and
orders sounds images touch heat cold etc
An IP telecommunications network transports in a
transparent way different kinds of information voice
data video control
We have evolved from separate service-specific
networks to a single network
We are moving on to a more efficient and natural solution
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 7 -
Member of
Infant Protection
Lab Results
Nurse call
Security System
Location Tracking
IT SystemMonitoring
ADT System
Pager
Remote Monitoring
Devices
Digital Signage
Whiteboard
Smart Phones
Web
Wireless Telephony
Enterprise-wide directory presence preference and escalation rules
Delivery to right endpoint
Web Directory
Emergency Notification
Speech
Recognition
Wireless Telephony
Dashboard
On-site
Paging
On Call
Alarms Integration
E911
Nurse Call
Integration
RFID Presence
Call Recording
Call Accounting
OperatorConsole
Unified Communications
Services
Universal connectivity to data sources
1 Collect the information where it occurs
2 Apply the rules and procedures Support decision tools
3 Processed information is delivered to the key person wherever she is
3 Steps
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 8 -
Member of
WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
UC2 applications manage all type of communications
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 9 -
Member of Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation Software
Servers
Ethernet
switches WAN link between sites ndash Carrier Ethernet Serv
Symmetric throughput between 2 Mb and 10 Gb
CAMPUS NETWORK
Single Fiber Optic 110 Gb links between nodes
WIRE CAPILLAR NETWORK Ethernet 101001000 Twisted Pair CAT Ve V or VII
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 10 -
Member of What is Unified Communications
ldquoCommunications integrated to optimize business processesrdquo
Communications
Technology used to facilitate
personal interaction via speech watch
and text
integrated
Communications linked to or built into a business
process
to optimize
To make our business
processes work more efficiently and effectively
business processes
A sequence of related tasks performed to
achieve a business outcome
Marty Parker
With mobility it doesnrsquot matter where you are where the data are you can optimize your process everywhere
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 11 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 12 -
Member of
UC-2
Two opportunity categories and ROI
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 13 -
Member of
Growing list of UC application
successes
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 14 -
Member of
UC2 - Unified Communications and Collaboration
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 15 -
Member of
One-number service
Traveling with your desktop phone
Communications based on presence establish the policies when by who and
how you want to be contacted everywhere at anytime
Select your preferred device and your presence status
Preferred fuctionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 16 -
Member of UC2 Unified Communications and Collaboration
1 A physician needs a
second opinion about a
radiography
2 Checks in the UC
tool the availability
of colleagues
3 Starts a conference by
sharing the graphic
information
If you are interdependent you are efficient (Stephen Covey)
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 17 -
Member of UC2 Unified Communications and Collaboration
Nurse The physician
accepts the nursersquos
call
Doctors are
unavailable
1 The nurse needs to contact urgently with a
specialist
2 The systemrsquos UC2 application contacts
immediately with one of the available doctors by
just clicking on the ldquoSurgical teamrdquo button in her
Wi-Fi PDA
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 18 -
Member of
WAN
Data Center II
ISDN Mobile
Data Center I
ISDN Mobile ISDN
Surveillance gateway
UC2 ndash Conceptual Network Design
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 19 -
Member of
Branch office
Factory I
Company HQ
Small Factory I
Main Factory
Moviles Moviles
ISDN
Showroom
Gallery
UC2 ndash Conceptual Network Design Other Countries
MPLS WAN INTERNACIONAL
SPAIN MPLS WAN
Data Center II
Mobile
Data Center I
ISDN Mobile
ISDN
BCN MAN
Factory II
ISDN
ISDN ISDN
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 20 -
Member of Building The
Multinationalrsquos Own
Cloud
Corporate
Cloud Services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 21 -
Member of Solution Block Diagram
Traffic cost and stadistics
Where are the problems
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 22 -
Member of Business Process Improvement
Any process can be improved
Details are important
Innovation also is about small changes
Shorter processes cycle of life
Avoid human errors
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 23 -
Member of
Tackles Business Process Automation by using your telecommunications system to
automate major business workflows
Communications Based Process Automation
Enable organizations to
create not only call flows e-mail flows text chat flowshellip
but
WORK FLOWS
Bring proven Contact Center
technologies to any
WORK CENTER
Bring process automation out of
the realm of expensive
programming tools right to the communication
system
wwwinincom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 24 -
Member of
How will your clients communicate with you
New generations use different tools Are you ready
Do you really know your clientsrsquo needs and expectations
Multimedia contacts mail chat video voice co-browser
Customer Interaction Center
OR
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 25 -
Member of
Promote the use of collaboration tools inside the organization
Promote visual communications ie rich communication
Provide advanced telecom services
E-fax
Voice mail
Integrate with desktop applications
Use simple telephony sets All the advanced functionalities reside in the
desktop applications
Minimize the number of analog devices including fax machines
User only SIP protocol
Integrate with corporate directory
Implement fixed ndash mobile convergence (FMC) A mobile phone is an extension of the network
Employ one-number service
Reduce the number of local links to public telephony networks fixed and mobile
Requirements Established
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 26 -
Member of
Traditional
on-premise Systems integrator
Customized
Traditional Telecom Vendors
CiscoAlcatelAvaya
Global Network
Services providers
CaaS
Product
Software Vendors
IBMMicrosoft
Which
product must
be selected
Who designs
Who builds
Who runs
(Administration amp Maintenance)
Who manages
Potential providers bull Aggregators System integrators
bull IT providers
bull Global network services providers
(GNSP) as defined by Gartner Group
Commodity
or
customized
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 27 -
Member of Master Plan Main Phases
Current Situation Analysis
Request For Information (RFI)
Request For Proposal (RFP)
Business Case
RFI Responses
Business Case Comparison with RFI
Model definition ndashStrategic IT
Infrastructuresrsquo Master Plan
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 28 -
Member of
Open Security System Architecture
Multimedia Capture
Video Audio Data
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert Investigative
Tools
Wire and Wireless Network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 29 -
Member of
M2M ndash Where are the savings
50 billion devices can be connected
M2M price could be as low as 1 $ per link per month
3G Network - Client
MNO 3G network
Radio Link
The Internet of things
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 30 -
Member of Case Study
Telemetry network of a water company
200 Remote control points
and growing
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 31 -
Member of
Case Study Telemetry network of a water company
Initial situation
bull Very limited bandwidth lt1 Kbps
bull Important delays
bull Too expensive $3500 yearpoint
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 32 -
Member of Evolution Improve VSAT
Ethernet link between Satellite station and clientrsquos WAN
Fiber
Carrier Ethernet
WAN
1Mb
HQ
Control Center 1
Control Center 2
100Mb
10Mb
10Mb
Control Point
Mobile Operator
3G
Ethernet LANWAN
FO GRPS3G
Objective Migrate to MNO data services
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 33 -
Member of Telemetry network topology
Direct Savings GSM versos Satellite 714
Using Two different public GSMLTE networks
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 34 -
Member of Telemetry Network Methodology
bull Current situation cost and technology analysis
bull Need analysis
bull Viability studies Coverage studies
bull Pilot test in lab
bull Pilot test in field
bull Write a RFP
bull Procurement
bull Agreement with carriers
bull Implementation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 35 -
Member of
Coverage analysis Installation description Y X Value (NAP) Type of coverage
Depoacutesito de Mataroacute C-100 4154392778 2428425 -77 inside of the buildings in suburban
Depoacutesito de Torelles de Foix 413776 1621036111 -76 inside of the buildings in suburban
Depoacutesito de Sant martiacute Sarroca 4137860556 1629947222 -88 outside rural area
Planta de Cardedeu 4162104722 23614 -60 inside of the buildings in dense urban area
Depoacutesito Vilafranca 4135790556 1675272222 -77 inside of the buildings in suburban
Depoacutesito Canyelles Ramal 12 4127701111 1741802778 -55 inside of the buildings in dense urban area
Depoacutesito Sant Pere de Molanta 4135839167 1737572222 -46 inside of the buildings in dense urban area
Depoacutesito La Granada del Penedeacutes R06 4138220556 1708169444 -77 inside of the buildings in suburban
Depoacutesito de Puigdagravelber 4140705833 1697208333 -83 outside rural area
Depoacutesito Costa 4125216111 1756902778 -67 inside of the buildings in urban areas
Depoacutesito Garraf 4132698333 1755791667 -87 outside rural area
Depoacutesito Sant cugat Sesgarrigues R08 4136970833 1756233333 -76 inside of the buildings in suburban
Depoacutesito dacuteOlivella 4132665278 1771330556 -84 outside rural area
Estacioacuten Bombament Olivella Ramal 11 PPG 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Estacioacuten Bombament Olegraverdola (Can Trabal) 4132014444 1758966667 -94 Coverage of mobile high sensitivity
Depoacutesito Can Trabal 4132544444 175097 -80 In car
Depoacutesito St Sadurniacute dacuteAnioa 4143108333 179415 -63 inside of the buildings in dense urban area
Depoacutesito Piera 4151281111 1765708333 -73 inside of the buildings in suburban
Depoacutestio Sant Llorenccedil dacuteHortons 4147211389 1811713889 -67 inside of the buildings in urban areas
Depoacutesito antiguo de Masquefa 4150333611 1828563889 -80 In car
Depoacutesito masquefa Presa Penedeacutes i Garraf 4150146417 1833091667 -84 outside rural area
Esparraguera III 4155454722 1857822222 -69 inside of the buildings in dense urban area
Estacioacuten Bombament Dip R10 4139570833 2000330556 -70 inside of the buildings in urban areas
Depoacutesito Molins de Rei R08 4142108889 2016794917 -59 inside of the buildings in dense urban area
Depoacutesito nuevo de Ripollet 4150806111 2151670556 -59 inside of the buildings in dense urban area
Depoacutesito de Montcada 4148301667 2184283611 -79 In car
Depoacutesito nuevo de Polinyagrave 4155583611 2135775 -63 inside of the buildings in dense urban area
Depoacutesito de Ripollet 41508061110 2151670556 -59 inside of the buildings in dense urban area
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 36 -
Member of Telemetry Network
Lessons Learned
bull Power supply
bull Electromagnetic interferences
bull Physical reset of telecom equipment
bull Human factor Internal selling of the project
bull Communication difficulties between IT department and operations department
bull Old version of SCADA Refresh routes dynamically
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 37 -
Member of
Enable Mobile Broadband connectivity into your bus coach van and car fleets for delivering smart metering Internet and video applications on boardrdquo
wwwteldatcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 38 -
Member of GPS Vehicle Tracking
Fleet Management bull Direct savings
bull Fuel cost 15-20
bull Payroll cost 5-15
bull ROI considering only direct savings 6-24 months
bull Other benefits thanks to getting more information
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 39 -
Member of
Telemetry electronic meters are mandatory in European Union
Real time information Fine tune New services
Avoid unnecessary movements getting the information and taking decisions and actions remotely
Control Center
Electronic meters with
GSM or PLC modems
Electric Transformer
Electric substation
Data from clients about their demand on real time
Control and parametrization from Control Center
Clients
Demand management
Telecom Cost $1 per month and point or less
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 40 -
Member of Direct Savings Hard $
Telecom Expenses
Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 41 -
Member of Hard $ and
Soft $
Indirect savings
The real and unavoidable
challenge
Direct savings
quicker and easier
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 42 -
Member of
Telecom Expenses Management
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 43 -
Member of
Because it helps to get project approval
There is money here
Why are you talking about TEM
in an UC2 presentation
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 44 -
Member of
Telecom market is dynamic complex
and not transparent
Each operator applies different prices
and tariffs
Same carrier applies different prices in
different countries
Establish global agreements is very
difficult
Still too complex tariff structure
Services are born and die very quickly
Business intelligence is necessary
Telecom market is very complex and dynamic worldwide
Negotiations with carriers are not easy
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 45 -
Member of
Telecom Network Management means direct savings
How are you loosing money
Inventory Services and resources without real use
Errors canceling services or lines
Invoice errors
Incorrect usage
Not current market prices
Not using the right services or tariffs
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 46 -
Member of
WTEM Wireless Telecom Expenses Management
New services new cost new surprise
bull Roaming
bull Incoming
bull Outcoming
bull M2M
bull Videocalls
bull MMS
bull Data connections
bull Per use
bull Per volume
bull Per day
bull Corporate calls
bull Fix to mobile
Devil charges mobile costs avoid surprises
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 47 -
Member of
Also in
Switzerland
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 48 -
Member of
The cost of not acting
Independent analysts evaluate 15 to
40 the cost of not implementing an
internal or external TEM service
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 49 -
Member of Which savings can we expect
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 50 -
Member of How manage telecom assets Billing management
AnalysisRules
Contracts
hellip
hellip
Organization Data
Corporate directory
Mobile Device Management
Assets management
Individual portal
Carriers informations
bullKPI
bullReporting
bullBills checks
bullInventory
bullClaims management
bullCatalogue Management
bullOrdering Management
bullAsset Management
bullBills
bullMDM
bullOrdering
bullEnrollment
bullSecurity Policy
bullWipe lockhellip
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 51 -
Member of MDM functionalities
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 52 -
Member of
Opportunities
Telemetry
Telecontrol Industrial remote control machine to machine (M2M)
Video IP digital image processing Video surveillance
Localization fleet and routes management
Complex alarm management
Collaboration tools work team
Video presence videoconference
e-learning
Remote assistance
Transactional devices
Be efficient Do your work well using the right resources
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 53 -
Member of
UC2 International Deployment
My Personal Vision
Evolution instead of revolution Continuous improvement
UC2 global implementations are essential for multinationals Their knowledge is spread globally everyday
UC2 is the service on the top that manages all the resources
Companies must chose between excellence a customized solution or an undistinguished ldquocommodityrdquo service
Integration with current desktop applications is key for the elections of the vendor
All the IT infrastructure is affected
Cost audit (TEM) helps to get money and improves ROI
Where are the real challenges
Technically Any integration between different components
Internal marketing to end users and to C-level
This is a complex laborious long but amazing project Good Luck
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 54 -
Member of
Product Obsolescence
Skill Obsolescence
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 55 -
Member of
Improve the productivity of
your organization
implementing more efficient
business procedures Improve
internal and external
communication
Get the right information in real
time wherever its source
Donrsquot be the captain of the Titanic
Improve Functionality Indirect Savings Soft $
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 56 -
Member of The main reason to deploy an International UC2 network is because
the multinational needs it
Expertise in distributed through the organization Multinational and multidisciplinary teams
Work on a network
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 57 -
Member of
Letrsquos know your opinion comment or suggestion
Questions
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 58 -
Member of Agustiacuten Argelich
Telecom Engineer (121986) wwwsalleurledu
European Engineer (no 12868 ES) wwwfeaniorg
Vice President of the Society of Telecommunications Consultants and Chairman of the International Affairs Committee wwwstcconsultantsorg
Founder Director Principal Consultant ARGELICH INGENIEROS Independent Telecom Consultancy and Engineering Company
Member of COITT wwwcoittes
Member of IEEE wwwieeeorg
Member of Cercle del Coneixament wwwcpercnet
Founded the Company in 1992
20 years in telecom project management
Previous professional experience
Barcelona 92 Olympic Organizing Committee (041990 to 101992) Technology Director IX Paralympic Games Barcelona 92 Telecom Controller during Olympic Games
Ascoacute Nuclear Power Plant (031988 to 031990) Telecom Manager
Spanish Air Force USA and Spanish Common Air Base in Saragossa (031987 to 021988) Lieutenant
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 59 -
Member of Argelich Networks
Argelich is an independent engineering company and
consultancy in telecommunications and high-
technology systems
Life is networking
It specializes in the design and
technical as well as financial
management of large corporate
voice data and video networks
More than 25 years of experience
in developing innovative
projects
International experience
Member of the Society of Telecommunications Consultants
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 60 -
Member of Independent Consultancy
Services bull Feasibility studies
bull Negotiate agreements between end user and the Facility Manager
bull Look for international funds
bull Design and re-design financial models
bull Prepare technical specifications Network design Write request for proposal
bull Select systems integrators Public tender process Propose and negotiate contracts
bull Project management of implementation phase Acceptance test
bull Select network manager Public tender process Propose and negotiate contracts
bull Select carriers Fixed and wireless (mobile)
bull Ongoing network management supervision
bull Propose new investments and projects Discuss with carriers and network manager
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -
Member of
Contact Data
Rambla de Catalunya 112
08008 Barcelona Spain
Tel + 34 93 415 12 35
Fax + 34 93 217 42 98
E-mail argelichargelichcom
wwwargelichcom
How improve business processes efficiency using UC2 and Mobility Agustiacuten Argelich copy 2013 All rights reserved aacargelichcom Tel +34 93 415 12 35 - 61 -