U-Serv ® 75 Information and Quick Transactions Kiosk Retailers are experiencing more out-of-stock conditions, while store associates struggle to keep up with the increased variety of today’s product offerings. The U-Serv 75 from Fujitsu helps address both issues by letting customers browse and order directly from the store’s online catalog and providing guided selling suggestions for complex products such as consumer electronics. INTRODUCING U-SERV 75 The U-Serv 75 is an interior, free-standing, self-service kiosk that lets consumers browse product information, purchase event or movie tickets, or order food and other services in advance, without waiting in line. Retailers avoid abandoned orders by taking customer payment immediately at the point of service. Self- service puts consumers in charge of inquiries and transactions whenever and wherever they want. The U-Serv 75 gives consumers an alternative to ordering and acquiring service or product information on store premises. It gathers customer information via an integrated card reader, it can print receipts or tickets, and provides multiple methods of input and output. The unit’s unique sleek and slim design makes the kiosk an excellent choice where space is at a premium. KEY BENEFITS For the consumer: Avoid waiting in line and get tickets and product or service information faster. The U-Serv 75 saves time while putting the consumer in control of the ordering process. Now, browsing, ordering, and paying for products and services from a variety of retail establishments can be done a lot faster by reducing or eliminating the time spent waiting in line. Gain an alternative to assisted service. The U-Serv 75 gives your customers the choice of using self-service or assisted service. Research shows that customers prefer shopping in stores that offer self-service. For the store owner: Be more competitive. The U-Serv 75 kiosk gives owners of small or medium-sized businesses–such as fast-food restaurants, specialty retailers or entertainment venues–the ability to compete with larger format retailers and chains. Lower administrative costs. By reducing the load of inquiries and orders that staff must handle, retailers can redeploy staff to provide a higher level of customer service. Powered by best-of-breed software, the U-Serv 75 can interface to the store’s POS system or Internet site while collecting information by scanning a credit, debit, or loyalty card. Its multimedia capabilities include a 19” color display, speakers, Internet access, and multiple thermal printing options. Increase sales and upselling. Research indicates that consumers are more amenable to upselling when they interact with a kiosk. The U-Serv 75 kiosk can be integrated with in-store POS or catalog offerings, giving consumers the information they seek about a product via bar code scanners without having to wait in line or search for a store employee. The kiosk is the ideal solution for businesses such as large-format retailers that experience consumer traffic in large numbers. ABOUT FUJITSU AMERICA Fujitsu America, Inc. provides a complete portfolio of business technology services, computing platforms, and industry solutions. Fujitsu platform products are based on scalable, reliable and high-performance server, storage, software, point-of-sale, and mobile technologies. Fujitsu combines its renowned platform offerings with a full suite of onshore, near shore and offshore system integration, outsourcing, and datacenter services covering applications, operations, infrastructure, customer service, and multi-vendor lifecycle services. Fujitsu provides industry-specific solutions for retail, manufacturing, healthcare, government, education, financial services, and telecommunications sectors. For more information on Fujitsu America’s business scope, visit http:// us.fujitsu.com/solutions. KEY TECHNICAL FEATURES Unique, sleek and slim design differentiates retailer’s self-service look from competitors Rear-serviced Vinyl wrap reinforces and projects retailer brand option Durable powder-coated steel enclosure 19" LCD resistive touch screen Dual amplified speakers QWERTY keyboard with trackball option Ethernet communications Wireless communications option Magnetic card reader option Multiple thermal printing options 1 D scanner option RoHS- and WEEE-compliant UL and FCC certified Designed to accommodate the physically challenged U-SERV ® 75