INFORMATION INFORMATION SYSTEMS IN THE SYSTEMS IN THE ENTERPRISE ENTERPRISE
INFORMATION INFORMATION
SYSTEMS IN THESYSTEMS IN THE
ENTERPRISEENTERPRISE
Major Types of Systems
• Executive Support Systems (ESS)Executive Support Systems (ESS)
• Decision Support Systems (DSS)Decision Support Systems (DSS)
• Management Information Systems (MIS)Management Information Systems (MIS)
• Transaction Processing Systems (TPS)Transaction Processing Systems (TPS)
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Figure 2-17
Enterprise Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Business processes Business processes
Manner in which work is organized, Manner in which work is organized, coordinated, and focused to produce a coordinated, and focused to produce a valuable product or servicevaluable product or service
Concrete work flows of material, Concrete work flows of material, information, and knowledge—sets of information, and knowledge—sets of activitiesactivities
Business Processes and Information Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Unique ways to coordinate work, Unique ways to coordinate work,
information, and knowledgeinformation, and knowledge
Ways in which management chooses Ways in which management chooses
to coordinate workto coordinate work
Business Processes and Information Systems
Figure 2-16
Traditional View of the Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Transaction Processing Systems (TPS):Transaction Processing Systems (TPS):
• Basic business systems that serve the Basic business systems that serve the operational leveloperational level
• A computerized system that performs and A computerized system that performs and records the daily routine transactions records the daily routine transactions necessary to the conduct of the businessnecessary to the conduct of the business
Types of TPS Systems
Figure 2-4
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
System Architecture: Transaction System Architecture: Transaction Processing SystemProcessing System
Major functions of systems:Major functions of systems: Budgeting, general ledger, billing, cost Budgeting, general ledger, billing, cost
accountingaccounting
Major application systems:Major application systems: General ledger, accounts receivable, General ledger, accounts receivable,
accounts payable, budgeting, funds accounts payable, budgeting, funds management systemsmanagement systems
Financing and Accounting Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Major functions of systems:Major functions of systems: Sales management, market research, Sales management, market research,
promotion, pricing, new productspromotion, pricing, new products
Major application systems:Major application systems: Sales order info system, market Sales order info system, market
research system, pricing systemresearch system, pricing system
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Sales and Marketing Systems
Major functions of systems:Major functions of systems: Scheduling, purchasing, shipping, Scheduling, purchasing, shipping,
receiving, engineering, operationsreceiving, engineering, operations
Major application systems:Major application systems: Materials resource planning systems, Materials resource planning systems,
purchase order control systems, purchase order control systems, engineering systems, quality control engineering systems, quality control systemssystems
Manufacturing and Production Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Major functions of systems:Major functions of systems: Personnel records, benefits, Personnel records, benefits,
compensation, labor relations, trainingcompensation, labor relations, training
Major application systems:Major application systems: Payroll, employee records, benefit Payroll, employee records, benefit
systems, career path systems, systems, career path systems, personnel training systemspersonnel training systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Human Resource Systems
Figure 2-11
Human Resource Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Payroll TPS
Figure 2-3
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
System Example: Payroll System Example: Payroll System (TPS)System (TPS)
Essentials of Management Information SystemsEssentials of Management Information SystemsChapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Overview of Inventory Systems
Figure 2-10
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
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Management Information Management Information System (MIS)System (MIS)
Management Information System (MIS)Management Information System (MIS)• An MIS provides managers with information and An MIS provides managers with information and
support for effective decision making, and support for effective decision making, and provides feedback on daily operations.provides feedback on daily operations.
• MIS provides information to the users in the MIS provides information to the users in the form of reportsform of reports
• Output, or reports, are usually generated Output, or reports, are usually generated through accumulation of transaction processing through accumulation of transaction processing data.data.
• MIS is an integrated collection of subsystems, MIS is an integrated collection of subsystems, which are typically organized along functional which are typically organized along functional lines within an organization.lines within an organization.
Management Information System (MIS):
Management levelManagement level Inputs:Inputs: High volume data High volume data ProcessingProcessing:: Simple models Simple models Outputs:Outputs: Summary reports Summary reports Users:Users: Middle managers Middle managers
Example: Annual budgetingExample: Annual budgeting
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Structured and semi-structured decisionsStructured and semi-structured decisions
Report control orientedReport control oriented
Past and present dataPast and present data
Internal orientationInternal orientation
Lengthy design processLengthy design process
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Management Information System (MIS)
Figure 2-5
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Management Information System (MIS)
System Architecture: Management Information System Architecture: Management Information SystemSystem