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Twitter 101
35

Twitter101

Oct 28, 2014

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Technology

Paula Lay

A very basic guide to Twitter, for Beginners. And the generally confused.
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This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Twitter101

Twitter 101

Page 2: Twitter101

What is Twitter?

Page 3: Twitter101

What is Twitter? Micro-blogging Service

Page 4: Twitter101

What is Twitter? Micro-blogging Service

Broadcasts or Messages sent as ‘Tweets’

Page 5: Twitter101

What is Twitter? Micro-blogging Service

Broadcasts or Messages sent as ‘Tweets

Tweets limited to 140 characters

Page 6: Twitter101

What is Twitter? Micro-blogging Service

Sent out in reverse chronological order to show the latest tweets, first.

Page 7: Twitter101

Why do people use Twitter?

Page 8: Twitter101

Connect + socialise

Page 9: Twitter101

Connect + socialise

Friends

Page 10: Twitter101

Connect + socialise

Friends

Celebrities

Page 11: Twitter101

Connect + socialise

Friends

Celebrities Brands

Page 12: Twitter101

Connect + socialise

… and More …

Page 13: Twitter101

.. Status updates(motivations)

Keep followers interestedInspire others

Page 14: Twitter101

.. currently working on(motivations)

Keep followers interestedInspire Others

Share your Skills and KnowledgeShow your Capabilities

Page 15: Twitter101

.. share articles of interest(motivations)

Build Authority in a Given AreaBeing a Thought Leader

Page 16: Twitter101

.. share media(motivations)

Personalise your StreamBe ‘Human’

Share your Fun Side

Page 17: Twitter101

.. voice opinions(motivations)

DemocracyFreedom

PraiseComplaintsBe ‘Human’

Stand for Something

Page 18: Twitter101

.. join a #conversation(motivations)

Be Part of a MovementMeet New People

Share information and thoughts on topic

Page 19: Twitter101

Why do businesses and brands use

Twitter?

Page 20: Twitter101

Connect + socialise

Consumers/Fans Clients Others in the Industry

Page 21: Twitter101

.. Status updates(motivations)

Broadcast Latest NewsShare Latest Content

Be ‘Human’

Page 22: Twitter101

.. currently working on(motivations)

Address current concerning issues- Site Maintenance

- Problems with Product/Service

Keep your followers in the Loop- Generate interest and feedback for new

Products/Services

Page 23: Twitter101

.. share articles of interest(motivations)

Share Valuable Related ContentPromote Others

Build Industry AuthorityBecome a Thought Leader

Page 24: Twitter101

.. share media(motivations)

Add Value- How-To Videos- Show Examples- Show Insider Info

Enhance Audience Engagement

Page 25: Twitter101

.. monitor your brand(motivations)

Customer Service- Address direct complaints- Acknowledge Praise

Be ‘Human’

Page 26: Twitter101

.. start a #conversation(motivations)

Audience EngagementCreate Brand Advocates

Generate Hype and Brand Awareness

Page 27: Twitter101

using twitter

Page 28: Twitter101

using twitter @username

use the ‘@’ symbol to mention another Twitter account in a conversation. Using reply will also create a mention.

User (people or brands) will see your message in their ‘mentions’ feed.

Page 29: Twitter101

RT@UsernameShort for ‘ReTweet’

Twitter and many other Twitter platforms have functions to allow you to easily ReTweet information, as well as RT’ing with added comments.

using twitter

Page 30: Twitter101

FavouriteBookmarking device. Save tweets from other users with valuable information (or that are just plain funny).

using twitter

Page 31: Twitter101

#hashtaguse the ‘#’ symbol to begin or join a conversation surrounding a topic.

Rapid growth in #conversation can lead to your discussion being a ‘trending topic’.

using twitter

Page 32: Twitter101

Tools you can use to manage Twitter

Manage with Desktop Clients

Tweetdeck

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Manage with Desktop Clients

echofon

Page 34: Twitter101

Manage with Desktop Clients

hootsuite

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