Twitter and government Dave Briggs Community Evangelist
Twitter + Government
May 07, 2015
Presented to the info4local board on 11 February 2010.
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Twitter and government
Dave BriggsCommunity Evangelist
So, Twitter
140 charactersPublic by default
@#
APIs
12,619 tweets1,948 friends
2,510 followers151 listings
Met some remarkable people
Gained invaluable knowledge
Got some work
There are about 150 local authorities active on Twitter
and a load of other government departments…
1,584 tweets483,582 friends
1,742,195 followers5,009 listings
But there are many, many more individual officers
(and they are often more interesting)
www.tweetyhall.com
www.tweetminster.com
Why should government be using Twitter?
It’s quick
It’s full of interesting – and new –
people
It’s findable
It’s mobile
It’s conversational
Some things to do:
1. Be human2. Don’t automate3. Keep it frequent4. Mix your media5. Be responsive6. Link, link, link
7. Don’t feed trolls
Listen to Neil: http://bit.ly/7jsaTv
How will you know if it is working?
It’s not just numbers
Twitter is not an engagement panacea
Will we still be using it in 2 years time?
Google hopes not
But the activity, behaviour and culture will remain
The interesting thing about social software is not the
software, but the implications of using it
OpennessTransparencyCollaborationCooperation
Thanks for listening!
www.learningpool.com/twitterguide/
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