Twitter etiquette power point

Digital Etiquette

Created by: Kristina Kirby, Ryan Diggs, Lynsey Standingwater,

Andrea Spencer

DIGITAL: READABLE AND MANIPULABLE BY COMPUTER

ETIQUETTE: THE FORMS, MANNERS, AND CEREMONIES ESTABLISHED BY CONVENTION AS

ACCEPTABLE OR REQUIRED IN SOCIAL RELATIONS, IN A PROFESSION, OR IN OFFICIAL LIFE.

Digital Etiquette

Definitions:

Resources

http://www.nerve.com/dispatches/cutler/nine-essentials-of-twitter-etiquette

http://www.chrisbrogan.com/a-brief-and-informal-twitter-etiquette-guide/

http://teachingtoday.glencoe.com/howtoarticles/cell-phones-in-the-classroom

http://michaelhyatt.com/e-mail-etiquette-101.htmhttp://michaelhyatt.com/e-mail-etiquette-101.htmhttp://michaelhyatt.com/e-mail-etiquette-101.htmhttp:/

http://michaelhyatt.com/e-mail-etiquette-101.htm

Twitter Etiquette

Twitter Etiquette Guidelines

A complete bio and avatar picture is always a good idea. We want to know who you are. (inspired by Kendra).

It’s helpful to be transparent about your work/employer in your profile, if your use of Twitter has any implications for your day job. (from Eden Spodek)

Face to face you get a sense of how your idea is being received. No such thing on Twitter. So play nice. (from Carolyn Stephens)

Be yourself. It is ok and welcome to be different on twitter. (from Sudha Jamthe) It’s okay to follow people you don’t know on Twitter. They can choose whether or not to

follow you back. It’s okay to unfollow people on Twitter. Unfollowing doesn’t automatically mean “I don’t like

you.” There are many other reasons. It’s okay to @reply someone a question or comment vs direct message, especially if it’s an

idea where others might weigh in or add a perspective. It’s better to direct message someone if you’re making 1:1 plans or having a very focused,

personal conversation. It’s not polite to direct message people you don’t know well with your automated quiz

results or similar. It’s great that YOU like those quizzed, but others see it as spam.

Twitter Etiquette Guidelines cont.

Most folks don’t like seeing those “I just used whateveryoucallit.com to gain 300 new followers right now!” services. – (from Steve Woodruff).

Some people are not a fan of auto reply messages that are sent in direct messages when someone follows you on Twitter. They (and by “they,” I also mean “I”) consider these robot behavior.

Promoting others and talking with others is a great way to show your participation to the community. Only blurting out your information and links doesn’t usually come off as friendly or community-

minded. Tim O’Reilly suggests that @replies have lots of detail in them, so that others picking up the

conversation can understand the response (example: turn “yes” into “Yes, I really love the new G.I. Joe movie.”

It’s okay to follow people you don’t know on Twitter. They can choose whether or not to follow you back.

It’s okay to unfollow people on Twitter. Unfollowing doesn’t automatically mean “I don’t like you.” There are many other reasons.

It’s okay to @reply someone a question or comment vs direct message, especially if it’s an idea where others might weigh in or add a perspective.

It’s better to direct message someone if you’re making 1:1 plans or having a very focused, personal conversation.

Twitter Etiquette Guidelines cont.

You don’t have to read every tweet. You don’t have to respond to every @mention. You aren’t obligated to reply to every direct message. If someone direct messages you and you find that you cant message them back

because he or she isn’t following you, a simple @reply stating, “I went to send you a direct message back but you’re not currently following me” is good manners. – (inspired by Kendra

However, the more you can respond, the more people tend to stay with you and build relationships.

When retweeting other people’s works, it’s okay to truncate a bit to be able to retweet. Please preserve the link and also the original person’s Twitter name.

When retweeting someone else’s retweet, it’s sometimes okay to drop the secondary source and just retweet the original poster of the information.

Twitter Etiquette Guidelines cont. If you’re running a customer service Twitter account, it’s polite to follow back

the people following you. (from Ted Coine). Unless you have the author’s consent, it also may be unwise to pull from

another feed stream, like mybloglog, and place the information into the twitter stream (from WWAHHMpreneur)

Swearing/cursing might well be bad etiquette, and feels like swearing loudly in a public place. (from BizyBiz) .

Pitching your blog might not be the next best move directly after a follow. (inspired by cherylandonian)

Don’t get hung up on the numbers, that’s not what matters. Its a case of who you know not how many you know. (from Justin Parks)

People might unfollow you if you tweet excessively (from Chloe Wilkinson) It’s OK to actively BLOCK followers you don’t want following you. – (from

Bonnie Lowe) Check your links before you tweet them! (from Sure)

E-mail Etiquette

IssuesSometimes there are glaring

errors, such as misspellings and very poor grammar. A prospective employer might think negative when receiving a poorly written message. Because your correspondence says a lot about you, you should be aware of some basic email etiquette, sometimes known as netiquette.

PreventionYou should keep e-mails short

and to the point. Always write the action you are requesting and topic in the ’subject’ line. Be sure you check your grammar and spelling

PreventionRemember that e-mail is not

private and can be shared or sent to any amount of people.

Be courteous, considerate and responsible when writing an e-mail message. Keep your computer virus free; no one wants to open a something that can potentially crash their computer.

Examples

Dear Boss, Im sry that I was late. It was

bc of traffic, it won’t happen again. BTW I brought you coffee. =)

Example of an unprofessional email

ExampleBoss, ILL BE SURE TO SUBMIT MY

WORK BY 5:00 PM.

FACEBOOK ETIQUETTE

 Statistics show that there are an average of 800 million active users on Facebook. More than 50%

of these users log on to Facebook in any given day and each person has an average of 130

friends. Here are a few etiquette rules to follow: DON'T    Upload inappropriate pictures Talk badly about bosses and your co-workers Insult other people Agree to meet people that you don't know Brag about illegal activity  

 DO    Message private matters instead of posting on wall Be mindful of what you post Try to reply to comments especially if they are questions

Kids and Texting:

•Driving•Classroom•Writing Skills

Solutions:

•Texting Etiquette: Setting a good example•Writing Skills

1. Q:How many teen drivers are admitting to texting while driving? A: 50% admit

2. Q: Is it okay to unfollow tweetS? A:Yes it is okay. There are many reasons why you would.

3. Q: How many friends does the average Facebook user have? A: 130