Where Are We?
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Courtesy A. Milstein modified from C. Buck, GE;
Dr. Sam Nussbaum, Wellpoint; & Mark Sollek, Premera
Individual self-care
Friends and family
Self-help network
Professionals as
facilitators
Professionals as
partners
Professionals as
authorities
INFORMATION AGE HEALTHCARE
Professional
care
Self-care
(off the map)
Tertiary
Secondary
Primary
INDUSTRIAL AGE HEALTHCARE $
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• Depressive episodes, stress and social isolation have been
shown to be independently related to mortality and worsening
in heart failure patients.
• Physicians may not be able to identify these issues during an
appointment.
• Patients are often unaware that their mood is related to their
physical health conditions and do not tell their
or co-patients.
• Tracking and supporting mood can create tremendous value.