Tuning for your SAP Dealer Business Management (PDF EN)

© 2016 www.proaxia-consulting.com

Tuning for your SAP Dealer Business Management proaxia DBM|E

DBM|E Core

proaxia DBM|E

DBM|E

Industry Component

DBM|E

Partner Managed Cloud

DBM|E

Brand Layer

SAP Business Suite powered by SAP® HANA®

SAP Dealer Business Management 8.1

proaxia DBM|E is ideal for extending your SAP® Dealer Business Management (SAP DBM) to adapt the system to your requirements, to accelerate implementation and migration, to share best practice processes and innovative developments with all proaxia DBM|E users, and at the same time reduce the costs of further development and maintenance.

proaxia DBM|E – the solutionproaxia DBM|E adds new functionalities and components to SAP DBM in response to the specific requirements of regional markets, industry segments and brands.

SAP Dealer Business Management supports all automotive retail pro-cesses: sales of new and used vehicles, spare parts shop with payment processing, workshop order processing with time tracking and inte-grated warranty processing.

© 2016

proaxia DBM|E

The proaxia DBM|E architecture comprises the following four components:• proaxia DBM|E Core with functions for the optimized

use of SAP DBM based on best practice experience and innovative developments that benefit all DBM users.

• proaxia DBM|E Industry Component with interfaces and functions for specific industry segments such as fleet providers or dealers in various business areas related to cars, truck or special and construction vehicles.

• proaxia DBM|E Brand Layer with interfaces to inte-grate SAP DBM with OEM systems and brand-specific functions.

• proaxia DBM|E Partner Managed Cloud offers SAP DBM as a cloud solution.

proaxia is continually developing the solution, issuing two releases per year. The first two releases 16.1 and 17.1 include proaxia DBM|E Core functionalities.

Further innovative developments are planned, including e.g. the integration of vehicle use data for optimized diagnosis and vehicle management.

The proaxia DBM|E solution is based on SAP Business Suite powered by SAP® HANA®. In addition to SAP GUI, the user interfaces are based on SAP Fiori®, mobile technology or web technology depending on the process requirements. In this way, the solution can be ideally adapted to each and every workflow.

proaxia DBM|E Core – functionalitiesproaxia DBM|E Core release 16.1 and 17.1 include functional extensions for SAP DBM that have frequently been implemented individually in previous customer projects so far. These include interfaces for integrating other SAP solutions, general purpose interfaces and tools for accelerating implementations of SAP DBM and for enhancing process performance.

These proaxia DBM|E Core functions are already available:• Commission management

Supports the automatic calculation and approval of sales commissions

• Mobile Service Advisor Supports processing of complete dialog reception with the customer via tablet, directly at the vehicle

• System translation tool Supports efficient translation of your system into several languages

• Business Partner (BP) quality package Fuzzy search avoids duplicates when registering new business partners, a cleaning cockpit helps clean up existing duplicates

SAP DBM 8.1 - SAP Business Suite powered by SAP® HANA®

SAP® Hybris® Cloud for Costumer

Automotive Extension for SAP Hybris C4C

Standard solution by SAP or proaxia Available proaxia DBM|E Core functionality

proaxia DBM|E Core functionality, planned for release 16.1, 17.1

Process area

proaxia SalesDriver

Mobile vehicle processes

Vehicle rental/leasing processes

Commission management

Systemtranslation tool

Additional innovative functionalities defined with the DBM|E Community

Business Partnerquality package

Mobile ServiceAdvisor

Workshopplanning

Sales process Service and Parts process

SAP Hybris C4Cintegration

SalesDriverintegration

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proaxia DBM|E – Customer Community proaxia is building a Customer Community to ensure that future developments are optimally geared to the requirements of markets and clients. Within this com-munity, representatives of client businesses, SAP and proaxia cooperate closely on release planning and the design of new functionalities.

As a proaxia-DBM|E customer you can input your specific requirements for a solution and share in shaping the development roadmap and the functional specifi­cations of the solution. In this way, you benefit from sharing experience within the community.

The proaxia DBM|E Core functions in the planning stage:• Vehicle rental

Provides lean processes for the rental of replacement vehicles and for long-term rental

• Mobile vehicle processes Enable mobile device use e.g. for inventory, vehicle return or checking in goods

• Workshop planning Simplifies processes such as shift planning, appoint-ment scheduling and capacity planning

• SAP-Hybris-C4C interface Enables the transfer of customer and vehicle histories from the SAP DBM to SAP Hybris C4C as a basis for campaign management and supports the return trans-fer of leads to the Vehicle Sales Assist in SAP DBM

• proaxia SalesDriver integration Transfers status information from the sales process to the proaxia SalesDriver for sales staff and perfor-mance management

• Automotive Extension for SAP Hybris Cloud for Customer Supports marketing campaigns and generating leads using SAP DBM data

proaxia DBM|E – cooperation between SAP and proaxia proaxia and SAP have extended their long-term partner-ship in order to offer their customers in automotive retail an innovative range of solutions, extensions and services for the SAP Dealer Business Management. The aim is to make additional functions and adapta-tions readily available for certain customer groups and markets, and to offer upgrade services while ensuring the integration of SAP Dealer Business Management into other SAP solutions.

proaxia excels as a competent partner through its expe-rience from more than 30 implementation projects with different brands worldwide, its own development center and an experienced support organization: proaxia is a partner that fine-tunes SAP Dealer Business Manage-ment, adapts it to specific market requirements and raises it to the next level of professionalism.

proaxia DBM|E is developed according to high qual-ity standards, and the integration into SAP DBM is also certified by SAP. This ensures that its components are optimally geared to one other, interact robustly and provide a future-proof solution. Technological innova-tion is integral to proaxia DBM|E.

Your benefits from proaxia DBM|E

• Stability and security of a standard product including maintenance and continued development

• Full compatibility of proaxia DBM|E with future releases of SAP DBM

• Replacement of applications that are not ideally integrated or do not fully meet automotive retail requirements

• Easy integration of SAP DBM with other SAP solutions relevant for automotive retail

• Lower cost compared with in-house development: lower project cost and lower maintenance cost due to ensured upgradability to future SAP DBM releases

• Cost savings through simplification of the application landscape

• Safe upgrade path to the most recent SAP DBM ver-sion for customers with earlier SAP DBM releases

• Participation in the design of the development roadmap and in the specification of new functionalities via the Customer Community

• Potential of benefiting from the experience of other community members

More information

Spreitenbach Nuremberg Wroclaw Beijing Tokyo Osaka Nagoya Fukuoka Singapore Jakartaproaxia consulting group ag

Industriestrasse 176CH-8957 Spreitenbach

Phone +41 56 418 20 80Fax +41 56 418 20 81

[email protected] ©2016

About proaxia consulting group ag

USA

Michigan• Detroit

EUROPE

Germany• Nuremberg Switzerland• Spreitenbach

Poland• Wroclaw

ASIA

China• Beijing Singapore• Singapore Indonesia• Jakarta

Japan• Tokyo• Osaka• Nagoya• Fukuoka

proaxia consulting group ag is an international manage-ment consultancy firm headquartered in Switzerland and with branches in Europe and Asia. With more than 200 consultants in German­speaking countries, Poland, China, Japan, Singapore and Indonesia, the company guarantees superior solutions and service as well as follow-up support, in every case to the highest quality standards.

As an SAP partner, proaxia specializes in sales and service processes as well as the supporting spare parts logistics processes in the automotive and discrete manufacturing industries.

The information contained in this document is for general guidance on matters of interest only. While we have made every attempt to ensure that the information contained in this document is reliable or has been obtained from reliable sources, proaxia is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this document is provided "as is", with no guarantee of accuracy, complete-ness, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not lim-ited to warranties of performance, merchantability and fitness for a particular purpose. In no event will proaxia, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this document or for any consequential, special or similar damages, even if advised of the possibility of such damages.