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CHAPTER 14
Public Relations and
Event Marketing andSponsorships
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Learning Objectives
Identify the role of public relations and eventmarketing and sponsorships in achievingorganizational objectives.
Describe the various types of public relations
activities Identify the steps involved in the public
relations planning process
Continued
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Learning Objectives (cont.)
Assess the usefulness of a variety of publicrelations tools
Evaluate public relations and event marketing
and sponsorships as a communicationsmedium
Identify the unique considerations involved inthe planning and evaluation of event
marketing programs
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The variety of activities and communications
an organization undertakes to monitor,
evaluate, and influence the attitudes,
opinions and behaviours of groups or
individuals who constitute their publics.
Public Relations
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Public relations is distinguished
from advertising in two ways:
1
.A
dvertising is focused on productimage; public relations is more
focused on corporate image.
2. Advertising is controlled and paid
for by a sponsor(the company themedia story concerns); public
relations is controlled by the
media.
Public Relations versus
Advertising
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Publicity
At the product level, publicity is used tomarket goods and services.
Publicity is one aspect of public relations
It is the communication of newsworthy informationdesigned to familiarize the public with the featuresoradvantages of a product, service, or idea.
Typically, publicity attends:
Launching new products
Opening a new store
Technological breakthrough
Achievement of some milestone
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The Publics
PR is sensitive to two different publics:
Employees, distributors,
suppliers, shareholders,
and regular customers
Media, governments,
prospective shareholders,financial community, and
community groups
InternalPublics
External
Publics
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The role of PR generally falls into sixareas:1. Corporate Public Relations
CorporateA
dvertising Advocacy Advertising
Crisis Management
2. Reputation Management
3. Product Publicity
4. Product Placement and Branded Content
Continued
The Role of Public Relations
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The Role of Public Relations
(cont.)
5. Buzz Marketing (word-of-mouth)
6. Media Relations
7. Community Relations & Public Affairs
Lobbying
8. Fund Raising
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APR plan is dictated by the situation. It can:
be proactive and carefully set out in advance
and be implemented with precision or
be reactive and only undertaken because of
some unforeseen circumstance occurring
The success or failure of a
PR plan canimpact on the bottom line
Public Relations Planning
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Public Relations Planning
PR planning usually involves five steps:
Evaluate
Effectiveness
Situation
Analysis
Establish
Objectives
Develop the
PR Strategy
Execute Plan
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The tools available to execute public
relations programs are diverse. Some
are used routinely while others are
used periodically. Press Release
Press Conference
Publications Posters and Displays
Web Sites
Blogs
The Tools of the Trade
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Credible source of
information
Can influence sales
positively
Helps to build
relationships
Lack of control
Costs associated
with waste
Advantages Disadvantages
Advantages & Disadvantages of
Public Relations
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Event Marketing
Integrating a variety of
communication
elements to support an
event theme.
Financial support of an
event in return for
advertising privileges.
Event
Marketing
Event
Sponsorship
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Culture
& the Arts
Cultural sponsorships are aimed
at a class target audience.
SportsThe largest sponsorship
segment (70%), sports reaches
a mass target audience.
Entertainment Music plays a major role inentertainment sponsorships.
Primary Types of Sponsorship
Cause-RelatedPartnership between a company
and a non-profit entity for mutual
benefit
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Sports Sponsorship
Sports sponsorship are dominated bysome of the largest manufacturers,service companies, and retailers
Ford, General Motors, Molson, Labatt, RBCFinancial, BMO Financial Group, Visa,MasterCard
82% of the North American executives perceiveevent marketing to be strategic and efficientbusiness tool.
A key indicator of success is the effect theassociation with a sponsored event has onconsumer awareness of brand or company.
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Level of Sports Sponsorship
From grassroots (local) levels to global
events, sponsorships can pay dividends
for companies.
Local
Regional
National
International
Global
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Sports marketing is extremely competitive
so companies look for advantage by any
means. Some recent strategies include:
Ambush Marketing
Venue Marketing and Sponsorship
Athlete Sponsorship
Sport Marketing Strategies
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Entertainment Sponsorship
Sponsor concerts and secure endorsementsfrom high-profile personalities in the hope thatthe celebrity-company relationship will pay off inthe long run.
Coca-Cola uses entertainment sponsorships as avehicle for developing pop-music and youth-lifestyle marketing strategies.
Festivals (film, comedy, music) offer
opportunities to reach a cross-section of adulttarget audiences.
Montral International Jazz Festival attracts GM,TD Canada Trust, Loto Quebec, and Bell.
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Cultural and Arts
Sponsorships
Art and cultural event opportunitiesembrace dance, film, literature, music,painting, sculpture, and theatre.
Effective for companies who prefer to reach amore selective and upscale audience (e.g.,Mercedes).
Primary benefit that companies gain from
sponsoring the arts is goodwill from the public.
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Cause Marketing Sponsorship
Partnership between company and anon-profit entity for mutual benefit
The relationship between the parties has
significant meaning to consumers
CIBC Run fro the Cure (partners are CanadianBreast Cancer Foundation and CIBC both tryingto raise funds to help find a cure for breast
cancer)
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Fit between the event and the sponsor
is essential. It is important to:
Select events offering exclusivity
Use sponsorships to complement otherpromotional activity
Choose the target carefully
Select an event with image that sells
Establish selection criteria
Strategic Considerations for
Event Marketing
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Measuring the Benefits of Event
Marketing and Sponsorship
The following indicators are used tomeasure the benefits of sponsorship:
Awareness
Image
New Clients
Sales
Specific Target Reach
Media Coverage
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Advantages
Target marketing
capability
Face-to-face
access to customers
Public image
enhancement
Disadvantages
Cost of big events
Advertising clutter at
events
Ambush marketing
(potentially)
Effectiveness hard to
measure
Advantages & Disadvantages of
Event Marketing & Sponsorship