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    14-1 Copyright 2009 Pearson Education Canada Inc.

    CHAPTER 14

    Public Relations and

    Event Marketing andSponsorships

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    14-2 Copyright 2009 Pearson Education Canada Inc.

    Learning Objectives

    Identify the role of public relations and eventmarketing and sponsorships in achievingorganizational objectives.

    Describe the various types of public relations

    activities Identify the steps involved in the public

    relations planning process

    Continued

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    14-3 Copyright 2009 Pearson Education Canada Inc.

    Learning Objectives (cont.)

    Assess the usefulness of a variety of publicrelations tools

    Evaluate public relations and event marketing

    and sponsorships as a communicationsmedium

    Identify the unique considerations involved inthe planning and evaluation of event

    marketing programs

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    14-4 Copyright 2009 Pearson Education Canada Inc.

    The variety of activities and communications

    an organization undertakes to monitor,

    evaluate, and influence the attitudes,

    opinions and behaviours of groups or

    individuals who constitute their publics.

    Public Relations

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    Public relations is distinguished

    from advertising in two ways:

    1

    .A

    dvertising is focused on productimage; public relations is more

    focused on corporate image.

    2. Advertising is controlled and paid

    for by a sponsor(the company themedia story concerns); public

    relations is controlled by the

    media.

    Public Relations versus

    Advertising

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    Publicity

    At the product level, publicity is used tomarket goods and services.

    Publicity is one aspect of public relations

    It is the communication of newsworthy informationdesigned to familiarize the public with the featuresoradvantages of a product, service, or idea.

    Typically, publicity attends:

    Launching new products

    Opening a new store

    Technological breakthrough

    Achievement of some milestone

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    14-7 Copyright 2009 Pearson Education Canada Inc.

    The Publics

    PR is sensitive to two different publics:

    Employees, distributors,

    suppliers, shareholders,

    and regular customers

    Media, governments,

    prospective shareholders,financial community, and

    community groups

    InternalPublics

    External

    Publics

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    14-8 Copyright 2009 Pearson Education Canada Inc.

    The role of PR generally falls into sixareas:1. Corporate Public Relations

    CorporateA

    dvertising Advocacy Advertising

    Crisis Management

    2. Reputation Management

    3. Product Publicity

    4. Product Placement and Branded Content

    Continued

    The Role of Public Relations

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    14-9 Copyright 2009 Pearson Education Canada Inc.

    The Role of Public Relations

    (cont.)

    5. Buzz Marketing (word-of-mouth)

    6. Media Relations

    7. Community Relations & Public Affairs

    Lobbying

    8. Fund Raising

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    APR plan is dictated by the situation. It can:

    be proactive and carefully set out in advance

    and be implemented with precision or

    be reactive and only undertaken because of

    some unforeseen circumstance occurring

    The success or failure of a

    PR plan canimpact on the bottom line

    Public Relations Planning

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    Public Relations Planning

    PR planning usually involves five steps:

    Evaluate

    Effectiveness

    Situation

    Analysis

    Establish

    Objectives

    Develop the

    PR Strategy

    Execute Plan

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    The tools available to execute public

    relations programs are diverse. Some

    are used routinely while others are

    used periodically. Press Release

    Press Conference

    Publications Posters and Displays

    Web Sites

    Blogs

    The Tools of the Trade

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    Credible source of

    information

    Can influence sales

    positively

    Helps to build

    relationships

    Lack of control

    Costs associated

    with waste

    Advantages Disadvantages

    Advantages & Disadvantages of

    Public Relations

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    Event Marketing

    Integrating a variety of

    communication

    elements to support an

    event theme.

    Financial support of an

    event in return for

    advertising privileges.

    Event

    Marketing

    Event

    Sponsorship

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    Culture

    & the Arts

    Cultural sponsorships are aimed

    at a class target audience.

    SportsThe largest sponsorship

    segment (70%), sports reaches

    a mass target audience.

    Entertainment Music plays a major role inentertainment sponsorships.

    Primary Types of Sponsorship

    Cause-RelatedPartnership between a company

    and a non-profit entity for mutual

    benefit

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    14-16 Copyright 2009 Pearson Education Canada Inc.

    Sports Sponsorship

    Sports sponsorship are dominated bysome of the largest manufacturers,service companies, and retailers

    Ford, General Motors, Molson, Labatt, RBCFinancial, BMO Financial Group, Visa,MasterCard

    82% of the North American executives perceiveevent marketing to be strategic and efficientbusiness tool.

    A key indicator of success is the effect theassociation with a sponsored event has onconsumer awareness of brand or company.

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    Level of Sports Sponsorship

    From grassroots (local) levels to global

    events, sponsorships can pay dividends

    for companies.

    Local

    Regional

    National

    International

    Global

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    14-18 Copyright 2009 Pearson Education Canada Inc.

    Sports marketing is extremely competitive

    so companies look for advantage by any

    means. Some recent strategies include:

    Ambush Marketing

    Venue Marketing and Sponsorship

    Athlete Sponsorship

    Sport Marketing Strategies

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    14-19 Copyright 2009 Pearson Education Canada Inc.

    Entertainment Sponsorship

    Sponsor concerts and secure endorsementsfrom high-profile personalities in the hope thatthe celebrity-company relationship will pay off inthe long run.

    Coca-Cola uses entertainment sponsorships as avehicle for developing pop-music and youth-lifestyle marketing strategies.

    Festivals (film, comedy, music) offer

    opportunities to reach a cross-section of adulttarget audiences.

    Montral International Jazz Festival attracts GM,TD Canada Trust, Loto Quebec, and Bell.

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    Cultural and Arts

    Sponsorships

    Art and cultural event opportunitiesembrace dance, film, literature, music,painting, sculpture, and theatre.

    Effective for companies who prefer to reach amore selective and upscale audience (e.g.,Mercedes).

    Primary benefit that companies gain from

    sponsoring the arts is goodwill from the public.

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    Cause Marketing Sponsorship

    Partnership between company and anon-profit entity for mutual benefit

    The relationship between the parties has

    significant meaning to consumers

    CIBC Run fro the Cure (partners are CanadianBreast Cancer Foundation and CIBC both tryingto raise funds to help find a cure for breast

    cancer)

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    14-22 Copyright 2009 Pearson Education Canada Inc.

    Fit between the event and the sponsor

    is essential. It is important to:

    Select events offering exclusivity

    Use sponsorships to complement otherpromotional activity

    Choose the target carefully

    Select an event with image that sells

    Establish selection criteria

    Strategic Considerations for

    Event Marketing

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    Measuring the Benefits of Event

    Marketing and Sponsorship

    The following indicators are used tomeasure the benefits of sponsorship:

    Awareness

    Image

    New Clients

    Sales

    Specific Target Reach

    Media Coverage

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    Advantages

    Target marketing

    capability

    Face-to-face

    access to customers

    Public image

    enhancement

    Disadvantages

    Cost of big events

    Advertising clutter at

    events

    Ambush marketing

    (potentially)

    Effectiveness hard to

    measure

    Advantages & Disadvantages of

    Event Marketing & Sponsorship