7/28/2019 Tt Asia Dec12
1/84
7/28/2019 Tt Asia Dec12
2/84
Singapore -05
South Africa -24
Face to Face- 14
MICE 05:
Singapore - As a business destination of choice, Singapore's appeal lies in its
vibrant, well-organized, pro-business environment reinforced by a soundinfrastructure, all round connectivity and a strong network of strategic
partnerships
Face-to-face: 14 - Travel and Tour World (TTW) had an exclusive conversation
with Nino Gruettke, Executive Director - ITB Asia as he unveils the success
story of the ITB Asia 2012
Country focus 24:
South Africa With so much to explore
and experience South Africa is surely a land
worth visiting whether you are a
backpacker, a leisure tourist or an ardent
adventurer looking for a myraid of
captivating activities
In Conversation With: - 33
Mr. Subhash Goyal, President, IATO,
interacts exclusively with us and sheds light
on the current situation of the India
Tourism Industry and how they are helping
to showcase it on the international
Association 36:
Medical Tourism Association - The Medical
Tourism Association is a global non-profit
trade organisation for the international
healthcare industry that aims to promote
the highest level of transparent medical
services to patients in a global
environment
Travel News : 20
7/28/2019 Tt Asia Dec12
3/84
Sydney - 46
Xclusive - 55
Show Review - 75
Asia Festivals - 64
Show Highlight - 73
Show Review - 75
Calendar of Events - 78
Regular Features
Cityscape 40:
Auckland, the land of unadulterated scenic delights, has always fascinated
travellers with its unending resources
Cityscape 46:
Sydney, the breathtaking views of Sydney Harbour to the serene tranquillity
of Hyde Park, Sydney has something for everyone
Travel Insight 52:
Career in Tourism Industry, If you lovetravelling, then why not make a career of it
Xclusive 55:
Christmas Markets - For the sights, sounds
and tastes of a traditional Christmas, visit
the best Christmas markets from around
the world
Special Feature 67:
5 Best Airlines' Loyalty Programs - The
various loyalty programs offered by airlines
promise everything from a journey oftempting rewards to mind-blowing free
trips to exotic destinations
7/28/2019 Tt Asia Dec12
4/84
PresidentMr. Anup Kumar Keshan
Vice PresidentMr. Apratim Ghoshal
Editor-In-ChiefMr. Anup Kumar Keshan
Executive EditorMrs. Puja Keshan
Intl. CorrespondentMs. Soumi Ghosh (Koley)
Marketing & communicationExecutive
Mr. Abhishek Chakraborty
Design TeamMr. MufaddalMr. Amitabha
Ms. JayatiMs.SonaliMr Rajat ( Web)
Mr. Kaushik (Web)
Content WritersMr. Ronee Roy
Ms. Palalika ChandaMs. Ankita ChatterjeeMr. Sayanta Manna
Asst. Communication ExecutiveMr. Rana Singh
CirculationMr. A.K. SharmaMr. Kajal Mandal
Mr. Anup Kumar Keshan(Editor-In-Chief)
Editorial Team
Published by:
Keshan Infotech Pvt. Ltd.S-303, 11/1 Sarat Bose Road , Kolkata - 700 020
Ph: + 91 33 3058 3353 ( India)+ 1 917 677 7753 (USA )
fax: +1 917 677 8434 (USA)
www.travelandtourworld.com
e-mail: [email protected] [email protected]
[email protected] [email protected] Follow us
on your Santa hat, dust off the mulled wine glass, and get into the
jolly spirit It is the festive time of the year and travel industry surelyDis all geared up. From the airline, cruise sectors to the hotels andrailways industries, all are ready to lure visitors from all around the globe withtheir appealing packages and discounts for this festive season. For the sights,
sounds and taste of a traditional Christmas, one has to visit the Christmas
Markets of the world. In this edition, we present you with the best Christmas
Markets in the world in our Xclusive section.
Who does not love travelling? And if you love it, then why not make a career of
it? We give you an insight as what to expect from a career out of it. Singapore
is emerging as a hotspot for the business travelers and we look into the bright
prospects of this metropolis as the business hub of Asia.
We have completed a full year and it wasnt possible except your continuous
support and valuable feedback. With the advent of 2013, it is the birthday for
Travel and Tour Asia. So look forward to our special birthday edition next
month. Travel and Tour Asia wishes you a merry Christmas and a very Happy
New Year. Enjoy the holidays and happy reading!
http://www.travelandtourworld.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://twitter.com/ttwasiahttp://in.linkedin.com/pub/traveland-tourasia/51/327/866http://feeds.feedburner.com/TravelAndTourAsiahttp://www.facebook.com/travelandtourasiamailto:[email protected]:[email protected]:[email protected]:[email protected]://www.travelandtourworld.com/7/28/2019 Tt Asia Dec12
5/84
7/28/2019 Tt Asia Dec12
6/84
s a business
destination of
Achoice, Singapore's
appeal lies in its vibrant,well-organised, pro-
business environment
reinforced by a sound
infrastructure, all-round
connectivity and a strong
network of strategic
partnerships. The
commercial capital of Asia
is rapidly emerging as a
significant financial and
trading hub that draws a the
large number of international business executives governme
while offering them with the best of meeting nt's pro-
experience in a truly luxurious setting. enterprise
According to a survey, Singapore is the second policies and constant improvement to
most visited country in Asia as a business promote it as an efficient and
destination after China. The open economy, attractive place to do business.favourable trading and immigration policies, Some of the prestigious accolades that
alluring corporate tax system, high quality of life set it apart include: Country Most Open to
and splendid ports system are some of the factors International Trade (World Economic Forum),
that have led to its escalating demand as a MICE World's Healthiest Country (Bloomberg), Asia's
location. The World Economic Forum (WEF) Most Popular Business Travel Destination (Accor),
named it as the 'Country Most Open to and Asia's Top Convention City (ICCA). Home toInternational Trade'. Its open economy has also one of the world's most dedicated and talented
been highly praised by the World Trade workforces, it aims to reduce regulatory
Organization. Singapore has been placed in the requirements, minimize compliance costs, offer
top five globally in areas such as the process of greater flexibility and encourage better corporate
starting a business, construction permits governance for companies in the near future.
acquisition, investor protection and paying taxes.
Its high ranking internationally is a testament to
7/28/2019 Tt Asia Dec12
7/84
Reasons to Choose
n Top International Meeting City for the 5th consecutive year and Top International Meeting
Country for the 1st time and (Union of International Associations 2011)
n Singapore has maintained its position as 5th Convention City in the World for the 2ndconsecutive year and Asia's Top Convention City for the 10th consecutive year (ICCA Global
Rankings 2011)
n World's easiest place to do business (Doing Business 2011 Report, World Bank)
n First among 181 countries in terms of ease of doing business for the fourth consecutive year
(World Bank's Doing Business 2009 report)
n The fourth Best Country for Business (Forbes Best Countries for Business Annual Rankings
2009)
n Top on the Global Enabling Trade Index as the country most open to international trade
n and investment (World Economic Forum Global Enabling Trade Report 2009)
n The third most competitive country/economy in the world after Switzerland and US (World
Economy Forum's Global Competitive Report 2009-2010)
7/28/2019 Tt Asia Dec12
8/84
The Waterfront Conference Centre at the Grand Copthorne
Waterfront Hotel is centrally located but far removed from the
hustle and bustle of the city. An exclusive venue at Promenade bythe River is perfect for holding all sorts of events. The Grand
Ballroom can accommodate up to 1000 persons whereas the 10
breakout rooms have a capacity of 10 to 20 people per room. There
are a total of 34 function rooms distributed in three floors. Large
scale conferences can even be conducted here with the assistance
of an experienced banquet team. Delegates can take a river taxiride to Clarke
Quay after
meetings in the
early evening for
sightseeings and
drinks.
Conference Highlights:
Best known as the home of Asia's largest aerospace
event 'The Singapore Airshow', the Changi ExhibitionCentre is an integrated venue with a rare versatility to
cater to all sorts of meetings. Built on a sprawling 30-
hectare site, the venue boasts 100,000 square metres of
outdoor space along with 40,000 square metres of
indoor area. It has eight function rooms, three halls, one
VIP lounge and the Changi Exhibition Centre that can
accommodate large groups, with individual spaces spanning from 65 to 16,000 square metres. Being close
to the Singapore Changi Airport and the Central Business District with a panoramic seafront view further
add to its advantage.
Grand Copthorne Waterfront HotelVenues of Choice
Changi Exhibition Centre
7/28/2019 Tt Asia Dec12
9/84
Strategically located in the heart of the central, financial, cultural, shopping and
entertainment zone in Singapore, the Raffles City Convention Centre combinesconvenience with flexibility to make every business event special. Being in the vicinity of
the Raffles Hotel, the Fairmont Singapore and Swissotel along with the Raffles City
shopping mall contribute to its popularity among
event planners. Its wide function space of more than 6,503 square
metres includes 27 meeting rooms with a capacity of 100 to 600
guests across three magnificent ballrooms. The enormous Rafflesballroom alone can comfortably accommodate up to 3200 people.
Designed to host a variety of events, Suntec Singapore is an award-winning venue with top-notch facilities
and services. It provides direct access to 5,200 hotel rooms, 1,000 retail outlets, 300 restaurants, 6
museums and a well known performing arts centre, Esplanade Theatres on the Bay, all located within ashort distance from one another. MICE buyers can take advantage of the 100,000 square metres of floor
space spread over six levels. Other facilities include a column-free Convention Hall for up to 10,000
delegates in theatre-style, an Exhibition Hall that can be divided into smaller areas, 31 Meeting Rooms, a
596-seat Theatre, a multi-purpose Ballroom to accommodate 1,800 people in theatre-style with spacious
pre-function areas etc. The state-of-the-art audio, video, theatrical and lighting environment, wireless
broadband environment, teleconferencing and video-conferencing options ensure ultimate success to any
business conference. Suntec Singapore owns the largest commercial kitchen in Singapore and its remarkable
culinary team can whip up 20,000 meals at one time.
Raffles City Convention Centre
Suntec Singapore
7/28/2019 Tt Asia Dec12
10/84
Around 100,000 square metres of
indoor exhibition and convention
area apart from 10,000 square metres ofoutdoor space make Singapore Expo the
largest purpose-built MICE venue of the
country. Situated near the Changi International
Airport and the city centre, it has ten convention
and exhibition multi-purpose halls, ten
conference halls and multiple meeting rooms towelcome more than 19,000 delegates at one go. There are
also six V-rooms or mobile rooms for events. The world-
class facilities consist of WIFI, 3.5G mobile coverage,
broadcast and satellite capabilities, broadband links, high rated acoustics, AV sound and lighting systems,
LCD panels, internet kiosks and energy-saving building automation systems. ATMs, a Business Centre, a
Concierge, nursing rooms, prayer rooms and Flavours East a collection of fifteen outlets of diverse cuisines
- are among its other perks.
The newest, largest addition to the
country's growing list of convention
venues is the Sands Expo and Convention
Center in the Central Business District.
Touted to be Asia's premiere exhibition
and meeting location, it offers numerousoptions for meetings of any scale, with a
120,000 square metres of available floor
space to cater to as many as 45,000
delegates. Its largest ballroom in South
East Asia can accommodate 6,600 banquet
diners and can also be divided into 2,000exhibition booths. Besides, there are 250
ready- to- use meeting rooms as well.
Visitors can have endless entertainment,
shopping, dining, arts and culture options
in between the meetings.
Sands Expo and Convention Center
Singapore Expo
7/28/2019 Tt Asia Dec12
11/84
Singapore Zoo -
Chinese Gardens -
Merlion Park & City Skyline -
Orang Utans, chimpanzees, lions, komodo dragons, polar bears etc are just some ofthe wide variety of animals that inhabit the zoo. This open-concept zoo with 2,000 animals of 240 species
lets tourists see the animals in their natural habitat. What's more, you can even look forward to a
breakfast with the Orang Utans or lunch with the lions.
Built in the style of the Imperial Sung Dynasty and mirroring the grandeur of theBeijing Summer Palace, the aesthetic Chinese Garden is a sight to behold. The majestic bridges, pagodas, a
stone boat, a teahouse and a Suzhou-style Bonsai Garden are some of its breathtaking features.
Go for a walk along the Central Business District to admire the
glittering city skyline and stop by the Merlion Park, located across from Fullerton Square to get a glimpseof the national icon, the Merlion (half lion, half fish).
Attractions &Attractions &EntertainmentEntertainment
7/28/2019 Tt Asia Dec12
12/84
Singapore Botanic Gardens -
Fountain of Wealth -
Jurong Bird Park -
Sentosa -
The Botanic Gardens
comprise of both natural jungle and manicured gardens
in a 52-hectare spread area. An abundance of flora,
including many rare specimens, will be a treat for your
eyes and you can also enjoy a number of outdoor
concerts here.
Designed on the principles ofChinese geomancy or 'fengshui', the Fountain of Wealth
is believed to bestow success and wealth. Being the
largest fountain in the world, it consists of 85 tonnes of
cast bronze over 46 feet high.
Situated in the western part of
Singapore, Jurong Bird Park houses more than 8,000
birds of over 600 species.
Situated off the main island, Sentosa lets you
enjoy the sun, sand and fresh air. In addition, you can
also explore history, culture and heritage of the land.
7/28/2019 Tt Asia Dec12
13/84
If you look beyond Singapore's business legacy, you will find a rich
social fabric that is both intriguing and unique. Merited as the
fastest growing economy in the world, this thriving cosmopolitan
centre brims with diversity as well as a multiplicity of culture,
language, arts and architecture. The Singapore Tourism Board (STB) and the Singapore
Exhibition & Convention Bureau (SECB) aim to establish Singapore as a
dynamic events hotspot where an ecosystem of ideas, people and technology
ensure unrivalled success for MICE planners. SECB is known to champion and
deliver unforgettable experiences for delegates. Detailed research shows a
skilled workforce, strong trade agreements and an extensive networking base
have led to the rise of the country as a compelling business destination in the recent timesand according to experts the boom is here to stay for the years to come.
7/28/2019 Tt Asia Dec12
14/84
Travel and Tour World (TTW) hadan exclusive tete-a-tete with
as he unveils
the success story of the ITB Asia
2012.
Nino Gruettke, Executive
Director - ITB Asia
7/28/2019 Tt Asia Dec12
15/84
TTW: ITB Asia 2012 closed on a high note as
compared to the last year give us an overview
over the three days of successful business TTW: Brief us about the session 'Looking into
expansion, networking and idea development? Tourism in Asia in 2030' and give us in idea on how
Asia is shaping itself up in the coming future?
Association (ACA), delivering over 3700 minutes of
high quality content altogether.
As 'The Trade Show for the Asian Travel Market',
we're always looking forward to delivering a bigger 'Looking into Tourism in Asia in 2030' was a panel
and better show every year by attracting quality debate session facilitated by top travel industry
buyers and exhibitors, generating new business leaders representing our two new conference
leads and delivering critical industry knowledge and partners World Tourism Organization (UNWTO)
invaluable networking opportunities for our and the Singapore Tourism Board (STB). The session
delegates. started off with an introductory address by UNWTO
Director of Market Trends and Marketing
This year, ITB Asia 2012 was held at The Sands Expo Techniques, John Kester, on global and regional
and Convention Centerat Marina Bay Sands, which tourism trends through the next two decades.
provided us with a 20 per cent increase in Based on UNWTO's landmark Tourism Towards
exhibition space. We witnessed an even higher 2030 report, the introduction provided an overview
demand from our exhibitors this year as exhibition and touched on key trends in international tourism,
space was completely sold out in May five months top tourism destinations and trends across the
ahead of the event. We also observed a more world, outbound tourism and much more.
diversified and international range of exhibitorsparticipating in this year's show, representing a The proceeding panel debate delivered insights and
well-balanced mixed of travel and tourism recommended practices on how industry and travel
segments from all over the world. We had three trade professionals can capitalise on the potential
new conference partners join us for this year's show of these emerging trends and ensure steady
MCI, National Association of Travel Agents developments in their businesses. Delegates were
Singapore (NATAS) and Panacea Publishing Asia also given an in-depth understanding and insightswho brought representatives in to share innovative of the behavioural patterns of the business and
solutions and recommended practices of the travel leisure traveller of 2030, as well as best practices to
and tourism industry. This year we also forged new leverage on long term tourism trends.
partnerships with leading travel industry experts
representing top brands like UNWTO, Global This session clearly highlighted the emerging
Business Travel Association (GBTA), Asia Cruise potential of the hospitality, travel and tourism
7/28/2019 Tt Asia Dec12
16/84
sectors in Asia. According to UNWTO's findings, to start cultivating socially responsible approaches
international tourist arrivals are expected to when carrying out their businesses in order to
surpass one billion by 2012, reaching 1.8 billion by encourage tourism sustainability.I'm proud to say
2030. Of these international arrivals, the APAC that we have stayed true to our commitments to
region alone will make up 30% of total international Corporate Social Responsibility (CSR) this year at
arrivals, an increase from 22% in 2010. Based on ITB Asia 2012, and we took advantage of our
the findings and expertise shared at this session, position as The Trade Show for the Asian Market to
we can assuredly say that the APAC region is promote economically, socially and ecologically
definitely one of the growth engines driving global responsible attitudes among our delegates.
tourism this year.
In cooperation with our partners from The Blue
Yonder, Wild Asia, Green Circuit and International
Council of Tourism Partners (ICTP), we invited
Responsible Tourism practitioners, experts and
speakers from various segments of travel andtourism to share their success stories, first-hand
In light of the booming expansions within travel, experiences and recommended business practices
hospitality and tourism sectors all over the world, through three-day Clinic sessions and a concluding
we're aware that it is crucial for tourism companies two-hour forum and networking event.
TTW: ITB Asia's Responsible Tourism was one of the
most talked about initiatives this year brief us on
the issues discussed at the session?
7/28/2019 Tt Asia Dec12
17/84
Our first Clinic session on Holistic Property environmental practises in their businesses.
Management was led by Andrew Jones, the
Guardian and Founder of Sanctuary Resorts, a
company which provides holistic, environmentally-friendly accommodation space in their hotels. The
following session led by Raj Gyawali, the Founder
Director of Social Tours, focused on Responsible
Tourism Reporting, while Ajay Jain from Kunzum Our key position as the leading travel trade show in
Travel Caf continued the Responsible Tourism the APAC region has allowed us to better witness
Clinics with a session titled Practical Applications of and observes the tremendous growth within the
Social Media to Increase Profit in Business. The region's travel and tourism markets. As such, we
final session, Tourism is a tool for Conversation, was make it a priority to anticipate trends and prepare
facilitated by Raj Basu, a spokesperson representing for any potential opportunities and challenges that
the support of conversation through tourism may strike the industry by ensuring that our
methods. conference content is always high-quality and
relevant to the times. This is advantageous for our
The event also showcased winners of Wild Asia's delegates as it keeps them at the forefront of
Responsible Tourism Awards 2012 so to industry developments and allows them to make
acknowledge and further encourage tourism more informed decisions as they manage their
companies for implementing positive businesses.
TTW: ITB Asia added four new conferences to
highlight regional tourism trends this year howsuccessful and significant were these new additions
for the participants and exhibitors at the show?
7/28/2019 Tt Asia Dec12
18/84
With this in mind, the four new conferences added in the industry were also provided with training
to ITB Asia this year were aimed to enhance the sessions facilitated by the Asia Cruise Association
already powerful line-up of conference (ACA), a leading company dedicated to cruise
programmes. Following the keynote speech from industry developments in the region. The finalHorst Schulz, President & CEO of Capella Hotels, on conference session on Building a More
his insights regardingThe Global Hospitality Industry Collaborative Relationship Between Buyers &
Today and Tomorrow, we had planned for a panel Vendorsaddressed key aspects of fostering
discussion session addressing Luxury Retailers vs successful and beneficial relationships between
Luxury Hoteliers. With speakers representing travel buyers and suppliers.
prominent brands like Capella Hotels, LVMH and
Hilton Worldwide's Waldorf Astoria and Conrad With top industry leaders and professionals
brands, the session was set to discuss the addressing and facilitating these conferences, I
flourishing relationship between luxury retail and believe these sessions were useful and beneficial
hospitality markets, which would be beneficial for for delegates who were looking to gain more insight
delegates in the business who are keen to explore on such regional tourism trends and plan for their
potential collaborations and new business leads. businesses.
The next conference session on GBTA: Corporate
Travel Update from China discussed recent research
findings and developments in the Chinese
corporate travel market and economy, which wouldbe useful and advantageous for industry During the conceptualisation and planning process
professionals seeking to manage or start travel and for Future Leaders, our objective was, foremost, to
tourism businesses in a rapidly booming travel provide our partners and other industry
market like China. There have also been recent professionals with the access to some of the
developments observed within the cruise industry brightest hospitality, tourism and travel students
in the region. To leverage on this trend, we and offer them numerous opportunities to networkintroduced our first in-depth panel discussion titled and spot potential talent who will be appropriate
Asia Cruise Association Panel session: Navigating for their company. With the rapid expansions in the
the Cruise Industry Towards Greater Profits aiming travel and tourism industry, it is vital for companies
to provide our delegates with more than sufficient to attract and retain the best talent in order to
information, perspectives and insights on managing adapt and thrive.
a lucrative cruise business. Prospectives interested
TTW: How valuable was the new strategic initiative,
The 'Future Leaders' for the young and brightest
talents to formulate talent management policies?
7/28/2019 Tt Asia Dec12
19/84
Launched in response to the industry's growing As The Trade Show of the Asian Travel Market, we
manpower needs, we wanted to encourage the welcome the responsibility to be well-informed and
knowledge-sharing sessions so that these industry up-to-date with travel-tourism trends in the region
leaders would be able to start securing the next so that we can put together relevant conferencegeneration of talent for their businesses upon programmes to keep ITB Asia delegates connected
interacting, grooming and mentoring these with industry developments. Having witnessed a
students. These enthusiastic students gathered noteworthy growth in terms of exhibitors, quality
from the top of their respective schools also stood buyers, trade delegates, conference partners, and
to benefit from the inaugural event as networking conference programmes in this year's show, we're
with industry and university executives gave them a anticipating an even more power-packed event in
head start in securing potential internships, 2013 with more high-quality conference content,
employment and scholarships for their careers. leading industry speakers and valuable partnerships
to further establish our reputation as a knowledge
With support from our event partners, Singapore platform.
Tourism Board (STB) and The Singapore Association As of now, we have plans in the pipeline to further
of Convention and Exhibition Organisers and expand ITB Asia 2013 by taking up two floors of
Suppliers (SACEOS), we were able to execute a half- exhibition spacewhen we return to the newly
day's worth of engaging programmes filled with refurbished Suntec Convention Centre next
interactive activities, panel discussions, and break- year.Our aim is to provide our visitors with the best
out discussion groups for the students and our of the world's travel and tourism insights,
industry partners to interact and work together. knowledge and networking opportunities withinOur Feature Leaders debut received a good three days of their visit at ITB Asia, so having the
turnout, positive feedback and much industry flexibility to expand the second trade show floor
recognition from our participating partners, will give us more floor space for us to assemble and
institutions and delegates. I'm proud to say that we plan for new workshops, seminars, conferences and
have Future Leaders attendees who have already exhibition space. Also, as we have highlighted and
announced their keen interest to participate in the witnessed the enormous potential of our youth-event again in next year's show. centric Future Leaders initiative in its debut during
this year's show, we're planning to bring it back in
ITB Asia 2013 with more activities, panel
discussions and strategic programmes specially
devised to groom Singapore's young talent and
connect them with industry professionals.
TTW: Messe Berlin has announced that its 2013
event is set to be even bigger and better what are
you planning to make the event bigger?
T l N
7/28/2019 Tt Asia Dec12
20/84
As thousands prepare to go abroad for buying on board, as
Christmas, with an estimated 30,000 people it means less to
flying with British Airways on Christmas Day carry in their
alone, the airline is stocking extra gifts for its luggage.
busiest shopping month on board. This includes In time for the
the launch of an exclusive charity donation card, festive season,
created by Turner Prize nominated artist Tracey British Airways is
Emin. launching a charity
It seems that last minute Christmas shopping is donation card.
not just resigned to the high street research Designed by Tracey
found that nearly a third (32 per cent) of people Emin, the
would consider buying their Christmas gifts on monoprint entitled
board flights. While a further 17 per cent of 'Feeling Safe'those travelling will forget to pack a present features a pair of
accidentally leaving it at home, with the hard- Doves entwined on
done by brother-in-law being the person we are a branch, with a
most likely to forget! third bird watching
Peter O'Shea, British Airways on-board retail over them. It is available on board flights and
executive said: December is our busiest month online at www.highlifeshop.com from Monday 3for on board shopping. Customers like to chose December. Retailing at just 5, all money goes
from our carefully selected gifts and benefit from towards Flying Start the airline's charity
a wide range of travel exclusives and tax-free partnership with Comic Relief.Source: British Airwayspurchases. Many also like the convenience of
Travel News
ILTM Spa to Take Place In London 2013TRAVEL EVENT NEWS
AIRLINE NEWSBritish Airways Stocking Gifts For Christmas
Reed Travel Exhibitions (RTE), organiser of Austria this year, ILTM Spa will coincide with the
International Luxury Travel Market (ILTM), will annual Tatler Spa Awards seen as one of the
hold its second ILTM Spa, in London from world's international annual spa events.
September 30 October 2nd 2013. Alison Gilmore, ILTM Exhibition Director,
Following the successful launch event held in commented: ILTM Spa is a high end focused
7/28/2019 Tt Asia Dec12
21/84
event dedicated to innovators of spa
and wellness travel which includesdestination spas .and leaders in the
medical tourism sector. The decision
to hold the event in London next year
alongside the Tatler Spa Awards,
helps bring the whole ndustry
together in one place. Earlier this
year a report by iThe Director
Magazine said that the value of thisspacious rooms, suites and serviced apartments, a
industrywide range of restaurants and bars, extensive
is 39bn with over 5.2bn being spent on spaconference, wedding, banqueting and meeting
services in the UK alone, so it's fitting we meet infacilities and a Talise spa.This agreementLondon in 2013.represents the first phase of Jumeirah Group's
The focus of ILTM Spa is to deliver both businessexpansion into India. The company is currently in
and education, so that the travel and leisureadvanced negotiations on potential projects for
industry can keep up to date with the latesthotels and resorts in other key destinations in
destination spas, resorts and personalisedIndia.
experiences offered alongside some of the very The signing of the company's first deal in India is abest treatments, programmes and therapies.
breakthrough in a country that has both a highSource ILTM
awareness of the Jumeirah brand and a growing
appetite for luxury hospitality.President and Group
CEO of Jumeirah Group, Gerald Lawless said: The
demand for five-star hotels in the Indian markethas been robust and we are delighted to haveJumeirah Group has signed a management
initiated the first phase of our expansion into Indiaagreement to operate a luxury hotel in central
with this landmark project in Mumbai. We lookMumbai, India. The hotel is part of a major new
forward to building on this success by bringing ourdevelopment in the Lower Parel district of the city
promise of JumeirahSTAY DIFFERENTTM to otherand is expected to open in 2017.
destinations in the country.When complete the property will consist of 470
HOTEL NEWS
Jumeirah Group to expand into India
Source: Jumeirah Group
7/28/2019 Tt Asia Dec12
22/84
two weeks ago for the 43rd Union World
Conference on Lung Health for knowledge
exchange on the latest know-how in local and
regional health sectors, particularly in respiratoryhealth. The five-day conference generated an
estimated USD14.1 million (11.1 billion) in
economic impact.
On the marketing front, the Centre's website was
given a major make-over driven by the
advancements in design technology and the needto think forward and push boundaries. The
results were equally rewarding. A visually-
stimulating, content rich and user-friendly site
offering key information on the Centre, its range ofThe seven-year old Kuala Lumpur Convention
products and services as well as an in-depth take
Centre (the Centre) continues to record healthy on the destination took the industry by storm ingrowth with all business segments exceeding their
August. A mobile website launched recentlytargets despite global economic conditions that
further expands the reach to smart phone users sohave overshadowed much of 2012, in particular in
www.klccconventioncentre.com can be accessedEurope and the USA. From 1 January to 31
anytime, anywhere. This was on top of the Wi-FiOctober 2012, the Centre hosted 1,258 events, a
upgrade of 40MB that is offered on a
15% increase from the 1,097 held in the previous complimentary basis to guests so they remaincorresponding period, and served 1.37 million
'connected' even during meetings!delegates and visitors.
Among the more notable events were:
the Royal Australasian College of Surgeons 81st
Annual Scientific Congress in May which saw 1,250
delegates come together over five days makingThe UK's leading association for intermediaries
this the largest multi-disciplinary surgical meeting;dealing with meetings, events and
25th World Gas Conference 2012 in June whereaccommodation bookings, the HBAA, will host its
over 8,000 delegates filled the Centre's entirefirst Corporate Forum at etc.venues' Dexter House,
22,659 sqm of function space, including a newLondon, on Monday 10th December 2012.
2,600 sqm marquee known as Hall 6; and
Built around a series of informative sessions, the3,000 lung experts converged at the Centre just
MICE NEWSKuala Lumpur Convention Centre
Soars High In 2012
ASSOCIATION NEWSHBAA launches Corporate Forum
7/28/2019 Tt Asia Dec12
23/84
inaugural Corporate Forum has been coordinated the Travel Management Company's use of the
to provide engaging discussions pertinent to latest Travelport technology, including Travelport
corporate meetings and events professionals. SmartPoint App.
The HBAA has engaged several high profile When choosing a travel technology partner wespeakers to present at the Corporate Forum, one took into account a number of factors and chose
of whom is Global Procurement Manager Richard Travelport because they perfectly met our
Eades, who will present the keynote session technology needs, said Janusz Wojtczak,
Meetings, from every angle. Richard will use his President of Grupa Travel. The competence of
experience of working at a senior level across the the local team and the leading technology they
meetings and events landscape to address how provide us ensures increased productivity of ourthe industry has developed and, most importantly, company and allows us to offer even better
what he sees next for the sector. service for our corporate clients.
Also on the agenda is a 'Hands On' hour on the I am very pleased to have signed this agreement
implementation of the topic of the HBAA's most with Grupa Travel and thrilled that our solutions
recent White Paper, strategic meetings meet their needs so comprehensively, added
management programmes (SMMPs). Mediated by Marcin Pilarski, Managing Director Eastern
Zibrant MD Faye Sharpe, delegates will hear from Europe, Travelport. The Travelport team have
agents and clients who have adopted the system. once again proved that they can accurately
Many corporates are not aware of the theory respond to local needs and I believe that our
behind strategic meetings management approach, which is based on a mutual
programmes, so this session will present collaboration, will continue to contribute to the
transparent case studies from an agent and client highest quality service for business customers in
perspective, detailing when corporates have Poland.
decided to make the move to use RFP tools, along Source: Travelport
with what can go wrong when they do.source HBAA
Travelport has announced the signing of a new
agreement with Grupa Travel which will result in
TRAVEL TECHNOLOGY NEWSPolish Travel Management Company,Grupa chooses Travelport as itstechnology partner
7/28/2019 Tt Asia Dec12
24/84
thThe Republic of South Africa, the 25 largest country in the
thworld by area and the 24 most populous country, has an
intriguing history of a courageous struggle that inspires
travellers from every part of the globe. An eclectic mix of
culture, heritage, wildlife, adventure and entertainment,
South Africa has enthralled all its visitors since time
immemorial.
Aff d bl S th Af i i f th t ff d bl d ti ti h
7/28/2019 Tt Asia Dec12
25/84
Visit?Why
Affordable South Africa is one of the most affordable destinations where you
can go for a luxurious holiday and enjoy wide range shopping at the same
time.
Natural Beauty The scenic wonders of the country are legendary.
From Table Mountain to God's Window, the lofty mountains, forests,
coasts and deserts, you will have plenty of opportunities to explore.
World-class facilities - Whether you opt for Afro-chic or authentic
Africa, you'll have a number of options when it comes to transportation
facilities or choosing an accommodation.
Ad P l l k h d i l f h ld i
7/28/2019 Tt Asia Dec12
26/84
Adventure
Pleasant Weather
Rainbow Nation
Responsible Tourism
Diversity
Popularly known as the adventure capital of the world, it
offers around 130 types of adrenaline pumping adventures for
everyone of all ages, ranging from mountain walks to shark cage-
diving!
The weather here is ideal for loads of outdoor
activities including year-round golf as well as water sports on the
sprawling 3000 kilometres coastline.
This Rainbow Nation has 11 official languages and
enthusiastically celebrates all its African and immigrant cultures.
Learn all about the interesting customs, festivals and more during
your trip for a thoroughly enriching experience.
As you visit the various protected areas, you
can contribute to the social and conservation projects, buy recycle artproducts and support numerous green initiatives and thereby
promote responsible tourism.
South Africa is the ultimate combo of nature, wildlife,
culture, adventure, heritage etc where you can have a variety of
experiences that will simply blow you out of your mind.
7/28/2019 Tt Asia Dec12
27/84
Cape Town & Cape Peninsula -
Johannesburg -
Kruger National Park -
Durban beachfront -
Cape Town and the Cape Peninsula up to Cape Point are known for
the popular beaches regularly visited by celebrities, a picturesque setting, the Table Mountain and leisure
activities like world class shopping, whale watching etc. Enjoy the laid back ambience as well as the
fabulous nightlife, food and wine during your stay. From the trendy shores of Clifton and Camps Bay to the
warmer swimming waters of False Bay Cape Town is perfect for the lovers of sand, sea and surfing.
The pulsating African heartbeat can be felt in the 'City of Gold' with its endless
opportunities for shopping, entertainment, adventure and eating out. The delectable restaurants, cosy
sidewalk cafes, shopping malls, tranquil parks, museums, thrilling casinos, busy townships, galleries, andfunky nightclubs are just some of its perks.
This renowned park that is spread across 2 million hectares features 16
ecosystems. In the north is the Pafuri region, a wilderness area which is a delight for nature lovers where
you can discover ancient forests, different species of birds and a lot more.
The sunshine city has plenty of golden beaches that are ideal for surfing and amarine park as well. Its potpourri of design, art, music and food will make for an amazing holiday.
Travellers'Haunts
Hand Picked Attractions of South Africa
7/28/2019 Tt Asia Dec12
28/84
Blyde River Canyon Nature
Reserve -The panoramic splendour
of the Blyde River Canyon contributes
to its growing popularity among
tourists. Go for scenic drives andhiking during your visit. The Blyde
River Canyon Nature Reserve in
Mpumalanga has fascinating viewing
points, the most famous among them
being the God's Window.
Garden Route -Known as South
Africa's Eden, the famous Garden is
an area that boasts immense natural
beauty and charm thereby attracting
adventure-seekers and outdoor
enthusiasts. It houses modern golf
courses, forests, secluded artists'
communities, retirement estates,
modern malls, craft centres, mountainhideaways and beach retreats.
The Winelands -The award-
winning wines and cuisines deserve
special mention. The beautiful Cape
wine routes will take you throughgreen valleys and historic towns of
the country where you can have
firsthand knowledge about wine
making. You can also take part in the
grape stomping contests, wine baths
and end of the harvest festivals.
7/28/2019 Tt Asia Dec12
29/84
Wild Coast -
Soweto -
Robben Island -
Rugged and
untamed, the highlights of
the Wild Coast happen to bethe deserted beaches,
dolphins, horseback and
hiking trails, golf courses,
gambling joints etc. The
seaside villages along the
Wild Coast have been thetraditional holiday getaways
of families for many
generations.
South Africa's
largest and most famous
township came into limelight
as the hub anti-apartheid
activity. A tour of the
Freedom Struggle sites here
will be truly worthwhile.
The
Island's most famous
prisoner, Nelson Mandela,
transformed the symbol of
oppression into one of
triumph of the human spirit
over enormous hardships.
The heritage site was one of
the earliest birthplaces of
colonialism.
Gl ce W llKnown Hotels
TTA30
7/28/2019 Tt Asia Dec12
30/84
AtaGlance
Mapungubwe Cultural Landscape
Robben Island
Richtersveld Cultural and Botanical Landscapeu
Khahlamba-Drakensberg Park
Cradle of Humankind
Cape Town, Western Cape
Johannesburg, Gauteng
Durban, KwaZulu-Natal,
Port Elizabeth, Eastern Cape
Pretoria, Gauteng
The Westin Cape Town - Cape Town, Western Cape
InterContinental Johannesburg Airport Sun -
Johannesburg
Arabella Western Cape Hotel and Spa - Hermanus,
Cape Town
Radisson Blu Hotel
Sandton Johannesburg - Johannesburg Singita
Ebony and Boulders Lodges - Mpumalanga
WellKnownHotels
FamousCities
WorldHeritageSites
Adventure and Wildlife -Safari in South Africa is as wild as it could be ever imagined. Go on a game drive, a
7/28/2019 Tt Asia Dec12
31/84
d e u e a d d e
Theme Parks and Casinos
Ostrich Farms -
Shopping & Nightlife -
Beaches -
g g ,
bush walk, a horse-ride or veterinary safari for an authentic wildlife adventure. A country that encourages
and participates in a variety of sports, you will be spoilt for choice during your thrilling escapade. Viewing the
Big 5, diving with Great White Sharks and other death defying adventure sports will keep you on your toes at
all times.
The countrywide fun-filled theme parks will be your best bet when it comes tohaving a good time. Besides, you can also check out the numerous game parlors, entertainment venues,
casinos and the likes to have a whirlwind time.
Ride them, feed them and learn all about them your long-necked pals will keep youentertained in more ways than you even think of .Bring back an egg shell, leather goods or some bright
feathers as mementos for family and friends.
From a night of fine dining to fervent parties tilldawn, let your hair down as the good times roll. Take your pick from a host
of well acclaimed clubs, pubs, bars, lounges, discotheques, theatres and live
music venues. Shopaholics can also rejoice while browsing through the glitzyshopping malls and off-the-beaten-track curio markets filled with collectablehandicrafts, flea markets etc.
The miles of glorious coastline with Blue Flag beaches are perfect for
relaxing during the days and if you are up for it, you can try some fantastic watersports too. The townships are worth visiting to learn about the history and deep rooted culture
of the land.
TTA32
7/28/2019 Tt Asia Dec12
32/84
With so much to explore and
experience, South Africa is
surely a land worth visitingwhether you are a backpacker, a
leisure tourist or an ardent
adventurer looking for a myriad
of captivating activities. A nation
so interesting and unique, the
gem of Africa is truly awonderland of sorts.
7/28/2019 Tt Asia Dec12
33/84
Established in 1982 and the
National apex body of the tourism
industry, Indian Association of TourOperators (IATO) today has
international acceptance, and
linkages. The President, Mr.
Subhash Goyal interacts exclusively
with us and sheds light on the
current situation of the India
Tourism Industry and how they are
contributing to showcase it on the
international platform and more.
Indian Association
(IATO)
of Tour Operators
TTW : Can you tell me in brief about how IATO
came into existence? What was the idea behind
setting up an association which caters to the
Indian tourism industry?
Mr. Goyal : IATO was founded in 1982 with merely 7
members. It came into existence because we wanted
to convince the Ministry of Tourism about the
difference between a travel agent and a tourism
industry. Tourism Industry had no real
representation. Thus to cater to the interests of
tourism industry, IATO was formed and at that time
the international tourism arrival was only 1 million
and today we have 1500 members and the
international tourist arrival is about 6 million.
TTW : Can you tell us if the Indian travel trade benefits from your association, if so, then how?
7/28/2019 Tt Asia Dec12
34/84
Ca you te us t e d a t a e t ade be e ts o you assoc at o , so, t e o
Mr. Goyal : Travel trade is greatly benefitted from the association, because we work very closely with the
centre and state government. We disseminate timely information to the members about the change in
government policies, airlines, hotels etc. Also IATO organises Road Shows in coordination with theMinistry of Tourism and India Tourism Offices abroad and all members who are recognised by the Ministry
of Tourism Govt. of India are eligible to participate. All these road shows are covered under Marketing
Development Assistance by the Ministry of Tourism. During last one year, we have organised road shows in
UK, Tel Aviv, Vietnam, Poland, Russia, Australia, New Zealand, Oman, Turkey, Italy, USA, Brazil and
Argentina.
Besides, IATO organises every month a meeting for its members and we invite experts from various fields,government officials from various ministries, airlines head for interaction with the members. Annual
convention is held every year where we have participation of over 1400 delegates including tourism
ministers from the state government, senior officials from the government departments, airlines, hotels,
tour operators. This give our members an excellent opportunity for interaction. Hence members are highly
benefited.
TTW: What are the initiatives taken by IATO to showcase Incredible India on the international
podium?
Mr. Goyal :
important international trade travel marts like WTM, ITB, FITUR, TOP RESSA, ARABIAN TRAVEL MART, TTG
RIMINI. We go there in large numbers and participate under India National Pavilion set up by the Ministry
of Tourism, Govt. of India. Besides IATO organises Road Shows in various countries in coordination with
Ministry of Tourism, Govt. of India, where our members participate in large numbers. Our members also go
for Sales and Marketing overseas to promote India tourism.
IATO is taking all measures to promote Indian tourism by its members participating in various
TTW:
propositions from IATO given to the ministry?
With the appointment of New Minister of Tourism, are there any new or revised
Mr. Goyal :
leadership. Immediately after taking over as the Tourism Minister, he started the New campaign which is
very imaginative, focused and showcase the riot of color which is the main attraction of Indian tourism. As
country, India exhibits greater 'Differentiation' and 'Relevance' than many countries and thus stands for
customer's preference. India always has something plus to present and so the tagline 'Go Beyond' is very
apt.
The New Tourism Minister is very dynamic and we hope tourism will flourish under his
TTW: How many members IATO possess and mainly from which sectors?
7/28/2019 Tt Asia Dec12
35/84
TTW: How do you foresee 2013-14 for Indian tourism industry?
Mr. Goyal :
uncertainty, there are new challenges looming large. Rupee fall against dollar, air tickets cost sky rocketing,
high taxation with rise in service tax in successive budget, tax on Air Turbine Fuel and if this trend
continues there could be a server downward trend in international tourist arrivals in 2013. This can have a
ripple effect in the economy. Tourism helps in creating jobs and boost foreign exchange earnings and that
also go down.
At least one good thing is visible ie India's strong economic fundamentals and its resilience at a time of
growing global uncertainties. Reforms for retails, insurance and aviation are giving positive indications forbusiness scene and help in sustaining the growth momentum of the Indian economy. This will boost image
of India and in turn bring more tourists. Even airports have been modernized and Air India has been
revamped. It has increased air seat capacity from many overseas Countries. Many new countries are
expected to start airline operations like from Brazil from South Africa, Canada and this gives a positive
prospects for 2013. I am confident 2013 augurs well for Indian Tourism.
Occupancy and room rates of the hospitality industry are showing progressive upward trend and 2013would be a turning point. Hotel industry is pinning a substantial growth from December 2012 Christmas
seasons and all through the first quarter of 2013 (Jan-March).
There is consumer confidence as is visible from the bookings growth, as I understand from trade partners
and demand is improving which our members felt in course of 20 plus road shows we had organized in
traffic generating markets. Ministry of Tourism's pro-active 'Brand Building' under Incredible India
Campaign has started showing its result. Even visa problems are now streamlined and more countries are
expected to be included under visa-on-arrival policy of the Government of India, with active persuasion of
the Ministry of Tourism and Travel Trade where IATO is actively involved. Government is also doing its best
to manage rupee volatility and Tour Operators are taking up innovative programmes focusing on niche
tourism packages in tune with the market demand. They are also participating in many new market 'Travel
Shows' like in China, Vietnam, Mexico, Brazil to get clients from these unexplored markets and for the first
time specially form Latin America.
At the time when India is facing the pressure of high inflation and global and political
Mr. Goyal :
airlines, state tourism departments, tourism educational institutes etc. Membership is from all over India
and neighbouring countries. Also some of the overseas trade association like USTOA, ASITA, NATO, NTAare members of our association.
Presently we have over 1500 members which include tour operators, travel agents, hotels,
Association
7/28/2019 Tt Asia Dec12
36/84
medical purposes. The organization is the first
7/28/2019 Tt Asia Dec12
37/84
membership based international body that brings
together all those with the common goal of
promoting the highest level of transparent medical
services to patients in a global environment.
The three factors that define the Medical Tourism
Association are - transparency in quality and
pricing, communication and education
respectively.
Transparency enables a smooth exchange oftechnology, information, communication between
physicians and patients that in turn guarantees
safety of patients and also eradicates unforeseen
or hidden costs. The recent Quality of Care Project
hopes to revolutionize the quality of care available
at hospitals all around the world.Communication holds the key to success,
especially when it comes to ensuring positive
patient outcomes. The members have agreed to
put competition aside and work together to
resolve important issues as and when they arise.
Education and the right information are extremelyhe Medical Tourism Association is a global
vital and more so for the natives of thosenon-profit trade association for the
countries which is lagging in terms of superiormedical tourism and internationalT services. Many of them are required to travelhealthcare industry that works with governments,overseas and can benefit majorly if they can behealthcare providers, , insurance companies,
introduced to affordable insurance policies apartmedical travel facilitators, international hospitals, from other safety options. The association offersemployers and other buyers of healthcare
educational training, certification and other brand-products. Also referred to as Medical Travel
development programs to governments, hospitals,Association, it aims to raise consumer awareness
healthcare providers etc and creates awareness byand educate the mass about the available
holding various conferences and throughinternational healthcare options. It provides
publications like the Medical Tourism Magazinespecific initiatives designed to facilitate andand Health Tourism Magazine.increase the number of consumers who travel for
To provide impartial and unbiased all- round information to patients, insurance companies
7/28/2019 Tt Asia Dec12
38/84
To provide impartial and unbiased all round information to patients, insurance companies
and employers about reputed hospitals
To promote positive and stable growth of the Medical Tourism and Global Healthcare Industry
with added emphasis on transparency and communication To jointly deal with government organizations and the media to protect the reputation of the
members
To create a common platform that increases connectivity between patients, healthcare
providers and insurance companies
To seek future affiliated industries and technologies that will allow international healthcare
providers to operate more efficiently in the global healthcare industry
Mission
Access to market research, trends and other significant
business information
Discounts at medical tourism conferences throughout the
world
Discounts on advertising in the Medical Tourism Magazine,Health Tourism Magazine and Healthcare Development
Magazine
Increased networking opportunities
All round marketing benefits
Exclusive access and listing on the MedicalTourism.com
Building brand awareness Guidance through educational webinars
Participation in innovative workshops
Legal consultation services
Membership Benefits
Sustainability
7/28/2019 Tt Asia Dec12
39/84
The Medical Tourism Association highlights the
importance of establishing a green or sustainable
business model. It helps you with service providerswho can assist your development project right from its
inception till its final execution. It also helps to
cultivate a sustainable environment and improve
employees' satisfaction, result in better productivity
and boost community as well as stakeholder relations.
A holistic enterprise strategy brings with it benefits like
cost savings, risk management, new opportunities and
brand equity for short term and long term solutions.
th
6 Annual World Medical
Where: Caesars Palace in Las Vegas Nevada
When: November 2-6th 2013
Highlights:
Up to 2,000 US & International Delegates More than 10,000 Pre-Arranged Networking Meetings
Up to 400 Buyers of Healthcare Services
Up to 200 Sponsored Buyers through our Buyers VIP Program
Up to 140 Exhibitors and Sponsors
Delegates from over 90 different countries
Cocktail Receptions and Entertainment each Night
As per industry insiders, medical tourism is all set to grow by leaps and bounds with better facilities and
services to be made available along with seamless connectivity within the network of health care
system. On that notion the Medical Tourism Association is expected play a significant role in the coming
years and provide a unique and necessary platform for professionals from all over the world.
Tourism & Global Healthcare Congress
uckland, the land of unadulterated scenic delights, has always fascinated travellers with
A
7/28/2019 Tt Asia Dec12
40/84
its unending resources. Home to a host of natural wonders, sun kissed beaches, hiking
trails and a dozen of enticing holiday islands, the city of Auckland has been influential inAboosting New Zealand's tourism industry .
The city's diverse surroundings entice visitors of different choices. Often called as Tamaki
Macau Rau (meaning: a maiden with 100 lovers), the serene landscape of Auckland
meticulously concocts with the modern technology-driven, bustling areas of the city and thereby
shaping it as one of the most sought-after tourist destinations in New Zealand. Today, the city
continues to contribute to the nation's tourism industry through its unblemished picturesque
delights and a host of other offerings.
7/28/2019 Tt Asia Dec12
41/84
By Air: The city is best known amongst business travellers as the best transport
hub in New Zealand. A number of international airlines operate flights to Auckland
including New Zealand's carrier Air New Zealand and best part is that the airports
are located close to the city. Auckland's international and domestic airports arelocated in Manukau City, around a 45-minute drive from downtown Auckland.
By Road: Travelling to Auckland by road is both convenient and scenic. Along the
way, enjoy the freedom of being able to stop at any of the picturesque place that
catches your eye. Travelling to Auckland from the north, you'll pass through native
forests and splendid beaches. From the south, you'll be surrounded by lush green
farmland before passing over the Bombay Hills to the vibrant and diverse landscape
of Auckland. Motorways and expressways connect Auckland to both Northland and
Waikato and a motorway network runs throughout the Auckland region.
7/28/2019 Tt Asia Dec12
42/84
Air
By Cruise Ship: Admire the numerous islands of the
Hauraki Gulf and sail through the sparkling Waitemata
Harbour before disembarking at the central Auckland.
Auckland's popularity as a cruise destination continues to
grow rapidly with a large number of cruise liners visiting
each year. Besides being a stopover point, Auckland is also
a key exchange port, meaning many prominent cruise lines
have their starting and finishing point at Auckland's
harbour. Auckland is also the host to New Zealand's only 'winter cruise' season.
Cruise ships that travel to Auckland includes: Celebrity Cruises, Crystal Cruises,
Oceania Cruises, P&O Cruises, Royal Caribbean International, Silversea etc.
By Rail: Travelling by rail is one of the most delightful ways to travel through New
Zealand's beautiful countryside. A train network runs from Auckland through the
North Island down to Wellington, the capital city. The route is operated by Tranz
Scenic on The Overlander - A Journey through the Interior. Along the way, the train
passes through the central North Island ski towns of National Park and Ohakune,
farmland, a volcanic plateau and stunning river gorges. All carriages feature
panoramic views of the region. Auckland's major railway station is located at
Britomart in downtown Auckland.
7/28/2019 Tt Asia Dec12
43/84
The Hillary Trail: The Hillary Trail connects a networkof existing regional park tracks and basic backpacker
campgrounds. It takes trampers through the Waitakere
Ranges, past the Arataki Visitor Centre, Huia, Whatipu,
Karekare, Piha, Anawhata, and either winding north to
Muriwai via the Department of Conservation's Te Henga
Walkway, or through Cascade Kauri Park and onto
Swanson.
Auckland Rainforest: Auckland is the only place outside the tropics where
rainforest exists. The rainforest of the Waitakere Ranges is an ecological treasure
which is located at Auckland's western fringe. Situated only 24 kilometres west of
Auckland, the area covers more than 16,000 hectares and features more than 250kilometres of walking trails. These trails take you through beautiful native trees to
streams, waterfalls and stunning west coast beaches. Check out the old kauri trees
- some are up to 600 years old. Award-winning movies like 'The Piano' and popular
TV shows 'Xena' and 'Hercules', all filmed here, have contributed to Auckland's
international recognition.
7/28/2019 Tt Asia Dec12
44/84
West Coast Beaches: With its pristine native bush,coastal rainforest and rugged black sand beaches,
Auckland's west coast is a natural playground for visitors
to explore. With hundreds of walking tracks and some of
New Zealand's best surf beaches, it's easy to reach here
and discover the natural beauty of the beaches and it's
all within a 40- minute drive from the downtown
Auckland. Some of the best known beaches of Auckland
include Piha, Muriwai, Whatipu, Maori Bay, Anawhata, White's Beach, Mercer Bay,
Kariotahi etc.
7/28/2019 Tt Asia Dec12
45/84
Housing a myriad of opportunities for tourists and business travellers alike,
Auckland's steep rise in the global tourism industry is laudable. The region is home
to some of the best shopping markets, enticing galleries and museums,
international stadiums tailored to host rugby matches etc. Its gallant initiative in
preserving natural resources has garnered rave reviews from visitors. New
Zealand's pride, Auckland is a place worth exploring round the year.
Cityscape
Australia's largest and most famous city Sydney is home
7/28/2019 Tt Asia Dec12
46/84
Australia s largest and most famous city, Sydney is home
to beautiful beaches, iconic buildings, historic landmarks,
award-winning restaurants, and a uniquely vibrantculture. From the breathtaking views of Sydney Harbour
to the serene tranquillity of Hyde Park, Sydney has
something for everyone. Whether you're looking for a
high-energy adventure holiday, or planning your
honeymoon, or simply searching for a relaxing getaway,
Sydney is a tourist's dream.
nightlife. Darling Harbour is also where you'll findf it's your first visit to Sydney, the first thing youthe Chinese Gardens of Friendship, the Sydneywill need to see is the Harbour. Although it isI
7/28/2019 Tt Asia Dec12
47/84
g
Aquarium and the Sydney Wildlife World.Ione of the most photographed harbours in theFor a bird's eye view of Sydney, Sydney Tower Eyeworld, nothing can compare to seeing thewill take you 309 metres above the centralspectacular Sydney Harbour Bridge and Sydney
business district providing an utterlyOpera House with your own eyes. Take a stroll
unforgettable view that stretches all the way to thealong Circular Quay and soak up the atmosphere,
Blue Mountains. Thrill-seekers should try theor catch a ferry to Cockatoo Island or Watsons Bay
Sydney Skywalk, in which participants walk along aand enjoy the fresh sea air and sunny weather.
moving, glass-floored viewing platform at the topCircular Quay also boasts some of Sydney's best of Sydney Tower Eye. And if you're feeling hungry,restaurants, including Quay Restaurant, ARIA
the Sydney Tower Buffet offers banquet-styleSydney, Cafe Sydney, and Guillaume at Bennelong
dining with 360 degree views of the city. which is located inside the Sydney Opera House.
Right in the heart of the city, the Queen Victoria
Building is another must-see tourist attraction.
Dating back to the 1890s, this grand and beautifulbuilding is now Sydney's premier shopping
destination.
Only a ten minute stroll from the Syd
ney Town Hall, Darling Harbour
is the perfect place to
entertain the family,
enjoy a delicious
harbourside
meal, or
experience Sydney's energetic
SydneyYour Dream City
including little penguins, koalas and kangaroos. At
Sydney Aquarium and Oceanworld Manly, the kids
7/28/2019 Tt Asia Dec12
48/84
y y q y
will see Australia's beautiful marine life at close
quarters. WILD LIFE Sydney at Darling Harbour
features interactive displays, daily animal feeding
sessions and walk-through habitats including Koala
Encounters, The Outback
Sydney has an almost endless and Butterfly Tropics.
variety of attractions to
entertain visitors of all ages.Come face-to-face with
Australia's diverse wildlife, go
behind-the-scenes at an art
gallery, see a performance at the
Sydney Opera House or visit a
World Heritage-listed convictheritage site in the heart of the
city.
At Australia's most popular
tourist attraction, the famous Sydney Opera House,
it's easy to spend hours exploring this World
Heritage architectural wonder. You can join a
behind-the-scenes tour, enjoy a meal or a drink at
one of the many bars, restaurants or cafes and
then see a world-class performance beneath the
famous white sails of the building.
A big city needs some big thrills especially for
family holidaymakers. Introduce the kids to
animals from around the globe at Sydney's
harbourside Taronga Zoo or check out Featherdale
Widlife Park, a 40- minute drive from the centre of
the city, featuring more than 2,200 animals
Sydney
Attractions
7/28/2019 Tt Asia Dec12
49/84
With its blend of historic and ultra-modern
shopping arcades and shopping malls packed with
designer fashion for men, women and kids,
Sydney's city centre caters to every possible
shopping whim.
The Strand Arcade and the Queen Victoria Building(also known as the QVB) are the grand old dames
of Sydney shopping. At the Strand, taste the
exquisite chocolates at Haigh's, stock up on
stationery at Kikki K, then hit the first floor for
designer style. The QVB has some of Australia's
favourite stores, including Country Road and
Camper as well as art, collectibles and antique
shops. Pitt Street Mall is home to one of the
busiest shopping strips in the world. Check out
Sydney Central Plaza and the slick Westfield Sydney
which has designer brands, high-street trends and
European labels. Explore the flagship department
stores, Myer and David Jones, and the elegant
Chifley Plaza. Other inner-city shopping hotspots
include The Galeries Victoria, Chifley Plaza and
World Shopping Centre.
Love global brands? DFS Galleria has tax-freeshopping for big-name brands Burberry, Bulgari,
Cartier, Dior and Tiffany & Co. Jimmy Choo and
Chanel are located at the intersection of King and
Castlereagh streets, Giorgio Armani is at Martin
Place, the MLC Centre has Gucci and the QVB Bally
and Ralph Lauren.
Treat yourself to a mouth-watering taste of
Sydney's best food and wine, served outdoors in
7/28/2019 Tt Asia Dec12
50/84
y y ,
stunning natural locations around the city. An ever-
growing list of beautiful fine-dining restaurants,Many of the major public museums be found in the boutique cafes and casual pub fare means you'll
Sydney city centre and are frequented by both never be short of inspiration on where to eat in
tourists and locals. The Historic Houses Trust has Sydney. For a few years now, Sydney has had three
fine colonial homes spread around Sydney which restaurants in the S.Pellegrino World's Best
give you a taste of early colonial life and Restaurants list; Tetsuya's, Quay and Marque.
architecture. Established in 1827, the Australian If you're visiting Sydney, discover the deliciousMuseum is the country's first museum featuring cuisines of Italy, Greece and Turkey on a tour with
extensive collections of natural science and cultural Gourmet Safaris, or meet local producers -
artefacts. It has an international reputation in the boutique brewers and coffee roasters, to spice
fields of natural history and indigenous research, merchants and smallgoods specialists - on an
community programs and exhibitions. Ultimately Sydney Gourmet Tour. Food events and
Located next door to Darling Harbour, the weekly farmers markets give you the chance to buy
Powerhouse is one of Australia's largest and most local produce or find out how to become a master
diverse museums. More than 250 interactive chef at a short cooking class, also the perfect gift
exhibits bring the Powerhouse Museum to life with for food lovers.
holographic images, touch screen computers,
science experiments and virtual reality space. It
features an extraordinary array of treasures across
decorative arts and design, science, technology,
space, transport and social history. The Australian
National Maritime Museum is a distinctive indoor
and outdoor attraction providing a great day's
entertainment for kids and parents alike. Themuseum also hosts an ever-changing program of
temporary exhibitions and a fleet of historic craft at
its wharves. Best of all, entry is free.
Where to eat in Sydney
7/28/2019 Tt Asia Dec12
51/84
When it comes to Sydney, no one faces museums to mouth-watering cuisine and splendid
disappointment. There is something or the other shopping spots, Sydney mesmerizes all.
for everyone. From the sporty beaches, majestic
7/28/2019 Tt Asia Dec12
52/84
ravel and tourism is one of the world's purpose or on a holiday. Travel can be leisure travel
largest foreign exchange earners among involving package tours, pilgrim travel, adventureTindustries. It provides employment directly travel etc or purely business. Work at everyto millions of people worldwide and indirectly functional level in the industry involves dealing
through many associated service industries. An directly with people. Travel agents assess the needs
extensive industry, it includes government tourism of tourists and businessmen and help them get the
departments, immigration and customs services, best possible travel arrangements from the many
travel agencies, airlines, tour operators, hotels etc varied options available. Also, many major cruise
and many associated service industries such as lines, resorts, and specialty travel groups use travel
airline catering or laundry services, guides, agents to promote packages to the millions of
interpreters, tourism promotion and sales etc. people who travel every year.
Travel and tourism enterprises range from major If you love travelling, then why not make a career of
internationals with a workforce of thousands, it. People who work in this industry have a passion
remove comma to the small private travel agents for travelling and a commitment to help other
with a handful of employees. travel and tourism travellers so that they can make the most of their
industry focuses on providing services to people holiday.
who are away from home, either for business
What do people in travel and tourism do? are not so visible like a Wholesaler who works
behind the scenes putting the holiday packagesIn simple terms, people in the travel and tourism
together The possibilities in the travel & tourismindustry help people travel to new places assist
TTA53
7/28/2019 Tt Asia Dec12
53/84
How can you join the travel and tourism
industry?
What qualities do you need to succeed?
together . The possibilities in the travel & tourismindustry help people travel to new places, assist
industry are endless.them with accommodation, sightseeing and other
activities. These services are offered by travel
agents, wholesalers, tour operators, reservations
consultants, hotel staff and many other associated
workers. There are many ways to join the industry but before
you race off to enroll in a course, look at the various
sectors and jobs and narrow your selection toThe most important qualities are those jobs that appeal to you the
communication, teamwork and most.
customer service skills. Ask as many people as possible
Whatever the location, like friends, family, a local
position or technical skills, to travel agency, teachers and
make it to the top in this career counselors and getindustry you need to enjoy more knowledge about the
challenges and have the field; read about the
ability to work well with industry in the media
people. It is important to nothing can beat researching.
appreciate that people around Some jobs require prior
the world have different ways of experience or skills gained indoing things. Working in the travel other industries e.g. customer
and tourism industry, you will come to service, accounting, I.T.or may look for
learn a lot about people. someone who has travelled extensively and has an
Career paths in the travel industry in-depth knowledge of one or more regions. No
The Travel & Tourism Industry has a variety of matter what jobs appeal to you in the first instant,
sectors that include Retail Travel, Wholesale Travel, remember the travel industry offers the
Visitor Information, Tour Operators, Cruising, opportunity to upgrade and venture into other
Transportation, Events and Services. Each industry sections as well. Be realistic and remember it will
sector has a range of job roles. There are jobs that take time to be the CEO of a company, so look at
are visible that you may come across when you entry level jobs first, but keep your eye on where
book a holiday like a Travel Agent and the ones thatyou want to eventually specialise.
Education and Training serious impact on the travel industry.
There are many options for you to get trained for
the travel and tourism industry. You can study at a To act as a focal point to attract more people into
Mission
TTA54
7/28/2019 Tt Asia Dec12
54/84
the travel and tourism industry. You can study at a To act as a focal point to attract more people intoTAFE College or Private Training College or at the travel industry and retain existing staff that will
University and in some cases, individual companies benefit the interests of all.provide job training.
Training is also available to approved applicants.
Training is available for those who are: schoolProfile the travel industry as an industry career ofleavers seeking a career in the industry, workerschoicelooking for a career change and existing Travel and
Educate people about the range of career pathsTourism Industry employees who wish to furtheravailable in the travel industrydevelop their career or change e.g. from oneAttract 320,000 people over 10 years in all areasindustry sector to another or from a customerof travel & tourism Australia wideservice role to marketing. Senior high schoolIdentify how many people are currentlystudents can also study tourism as part of theiremployed in the travel & tourism industry by sector
course and in some cases it contributes to the score and then build a plan to address the staffingfor university admission.shortages in these sectors.
Assisting the industry to retain staff.
Awareness raising of the benefits of the travel
industry as a career choice in the wider community
as well as within the travel sector
Key messages to people at the outset of their
careers and return to work
Strategies to encourage and manage the matureworkerTtravel Industry Careers Association has been
Strategies to bring in people from otherestablished by passionate industry leaders not as a
industriesprofit oriented organization but as an incorporated
Consultation with educational institutionsassociation to address critical issues of staff
Research on staffing trends in the industryshortage likely in the future that would have a
Travel Industry Careers Association
Goals
Objectives
7/28/2019 Tt Asia Dec12
55/84
or the sights, sounds and tastes of
a traditional Christmas, visit theFbest Christmas markets fromaround the world. Originating in Germanyand Austria, Christmas markets have been
a winter staple in Europe for centuries,
with each area's local artisans displaying
their wares for visitors. Taste specialty
foods and browse unique gifts while
enjoying a glass of mulled wine to get intothe Christmas spirit. Whether or not it's a
white Christmas, there's no better way to
ring in the festive season than to explore
the best seasonal markets. We bring you
the best seven markets from around the
globe.
(Best Seven Christmas Markets)
asel, located in the three countries corner of Switzerland, France and Germany, is the centre of
Basel The Christmas City at the heart of Europe
7/28/2019 Tt Asia Dec12
56/84
one of Europe's most exciting Christmas regions. In November each year, the cosmopolitan city on
Bthe Rhine surpasses every other city in the attractiveness and grandeur of its preparations for the
coming advent period. Basel has a deep-rooted tradition as Switzerland's most beautiful and largest
Christmas city, and is worth a visit every year. Particularly recommended is the Christmas market, which
this year is being held not only in Barfsserplatz, but also in Mnsterplatz for the first time - one of the
most beautiful squares in Basel. In both the locations and in about 150 stands and wooden huts, traders
and practitioners of art and crafts from all over Switzerland and the Basel region show off their goods and
give a demonstration of their skills.
Not only the well-preserved Old Town gets radiant in the warm Christmas light, but also the shops and the
facades of many buildings glitter with a golden glow. Roughly a hundred tall pine trees border the streets
and stand like brightly lit sentinels pointing way for the visitors. Seven reasons to visit Basel during
Christmas time are as follows:Illuminated Christmas streets with roughly a
hundred tall pine treesGreat Christmas shopping possibilities
Top and specialised Christmas shops like the
Johann Wanner Christmas House
Numerous Christmas concerts
Guided Christmas tours
Ideal starting point for a European Christmas
adventure .
rom 23 -25 November, the historic centre of Bury St Edmunds, Suffolk will be transformed into a
Something for Everyone at Bury St Edmunds!
7/28/2019 Tt Asia Dec12
57/84
rom 23 25 November, the historic centre of Bury St Edmunds, Suffolk will be transformed into a
wonderful Christmas market with colourful stalls being put up in every corner that will sell local
Fproduce and crafts. Also, traders from around the UK and mainland Europe will showcase their
products and traditional fairground rides along with on-stage entertainment will be organized here.
The Angel Hill area of Bury St Edmunds, with its recently crowned cathedral, medieval Abbey Gate and links
with Charles Dickens is the ideal setting for a traditional Christmas Fayre. An added attraction is the town's
nearby cosmopolitan shopping centre with its great mix of famous stores and independent shops pluscafs and restaurants galore. Visitors on Friday and Saturday will also be able to sample the delights of Bury
St Edmunds provisions market on the Buttermarket and Cornhill while, this year, the date also coincides
with the Cathedral's Christmas Fair and the Medieval Fayre in Moyse's Hall Museum. There will be street
entertainment on all three days leading till the town centre and more stalls will be put up in the new
shopping centre 'arc'. .
Skipton Yuletide Festival & Christmas Market 2012
The 'Gateway to the Dales' brings you Skipton's famous
TTA58
7/28/2019 Tt Asia Dec12
58/84
Yuletide Festival and market, which is now in its 18th year.
This hugely successful event, an initiative by Skipton TownCouncil and the Skipton Business Improvement District,
attracts tens of thousands of people from across the country
on the first two Sundays of December.
Together with the market and great food stalls, there will be a
full range of entertainment in the Town Centre throughout
the day, both in the main High Street Arena and at locations across the Town.
The Yuletide Festival brings forth a great ambience and is the ideal timeto bag a pre-Christmas bargain. In
fact, you can do all your Christmas shopping in one go at the fabulous range of independent shops, market
stalls and famous high street brands. Skipton also has two department stores and a fabulous range of
places to eat and drink.
he Rochester Christmas Market will be held in the iconic setting of the castle gardens. Around 70
Rochester Christmas Market
7/28/2019 Tt Asia Dec12
59/84
market stalls under canvas marquees will offer visitors a wide variety of festive gifts, souvenirs and
Tnovelty stocking fillers. During this time, along with the festive lighting, decorations and
traditional family fun fair, there will be a daily programme of entertainment and music.
So, hop to the Rochester Christmas Market this December to soak up the festive aura and enjoy a hog
roast, hot chocolate or roasted chestnuts as you browse the wide range of stalls for those last minute gifts
and stocking fillers.
Wide selection of stalls
Affordable presents
Stocking fillers
Santa's Grotto
Face-painting
Christmas family funfair
Refreshments & Christmas fayre
A Traditional Christmas Continental Market in Belfast
elfast, one of Europe's biggest tourist destinations, will welcome back its wonderful Christmas
Continental Market The fabulous City Hall gardens are transformed into a bustling Continental
7/28/2019 Tt Asia Dec12
60/84
Continental Market. The fabulous City Hall gardens are transformed into a bustling Continental
Bvillage providing a great shopping opportunity in the heart of this famous city centre. The Belfast
Christmas Market also guarantees a real Irish welcome to all its visitors.
One of Belfast landmark buildings, the famous City Hall with its beautiful gardens, provides a wonderful
backdrop for the Belfast Christm