Copyright © 2015 — LL Global Services, Inc., and Hoopis Performance Network, LLC. All rights reserved.
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Lost Art of Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
A Stated Need
US households believe
they need more life insurance
Source LIMRA Household Trends in US Life Insurance Ownership 2010
35 Million Households Have No Life Insurance At All
copy LL Global IncSM
The Need Has Never Been
Greaterbull 48 million households state they ldquodonrsquot have enough life
insurancerdquo
bull 29 million households state they are ldquolikely to buy life insurance in the next 12 monthsrdquo
bull Only 12 of all US Households actually buy life insurance in any given year
bull 80 donrsquot have a personal advisor to turn to
Strong Demand Yet Reluctance to Buy
29 million households state they are ldquolikely
to buy life insurance in the next 12 monthsrdquo
Only 12 of all US Households actually
buy life insurance in any given year
5 out of 7 consumers report being more confused after they met with an advisor than before
43 of households report being afraid of
making a mistake in their financial decision making
Consumers are Afraid and Confused
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Lost Art of Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
A Stated Need
US households believe
they need more life insurance
Source LIMRA Household Trends in US Life Insurance Ownership 2010
35 Million Households Have No Life Insurance At All
copy LL Global IncSM
The Need Has Never Been
Greaterbull 48 million households state they ldquodonrsquot have enough life
insurancerdquo
bull 29 million households state they are ldquolikely to buy life insurance in the next 12 monthsrdquo
bull Only 12 of all US Households actually buy life insurance in any given year
bull 80 donrsquot have a personal advisor to turn to
Strong Demand Yet Reluctance to Buy
29 million households state they are ldquolikely
to buy life insurance in the next 12 monthsrdquo
Only 12 of all US Households actually
buy life insurance in any given year
5 out of 7 consumers report being more confused after they met with an advisor than before
43 of households report being afraid of
making a mistake in their financial decision making
Consumers are Afraid and Confused
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
A Stated Need
US households believe
they need more life insurance
Source LIMRA Household Trends in US Life Insurance Ownership 2010
35 Million Households Have No Life Insurance At All
copy LL Global IncSM
The Need Has Never Been
Greaterbull 48 million households state they ldquodonrsquot have enough life
insurancerdquo
bull 29 million households state they are ldquolikely to buy life insurance in the next 12 monthsrdquo
bull Only 12 of all US Households actually buy life insurance in any given year
bull 80 donrsquot have a personal advisor to turn to
Strong Demand Yet Reluctance to Buy
29 million households state they are ldquolikely
to buy life insurance in the next 12 monthsrdquo
Only 12 of all US Households actually
buy life insurance in any given year
5 out of 7 consumers report being more confused after they met with an advisor than before
43 of households report being afraid of
making a mistake in their financial decision making
Consumers are Afraid and Confused
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
copy LL Global IncSM
The Need Has Never Been
Greaterbull 48 million households state they ldquodonrsquot have enough life
insurancerdquo
bull 29 million households state they are ldquolikely to buy life insurance in the next 12 monthsrdquo
bull Only 12 of all US Households actually buy life insurance in any given year
bull 80 donrsquot have a personal advisor to turn to
Strong Demand Yet Reluctance to Buy
29 million households state they are ldquolikely
to buy life insurance in the next 12 monthsrdquo
Only 12 of all US Households actually
buy life insurance in any given year
5 out of 7 consumers report being more confused after they met with an advisor than before
43 of households report being afraid of
making a mistake in their financial decision making
Consumers are Afraid and Confused
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
5 out of 7 consumers report being more confused after they met with an advisor than before
43 of households report being afraid of
making a mistake in their financial decision making
Consumers are Afraid and Confused
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Behavioral Economics
Moves People29 higher
likelihood to
buy
+1
0
-1
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Trust is the
ldquoAttribute Under Siegerdquo
Sources MDRT Generational Survey 2010 MDRT PREP Survey 2009
Significantly more difficult to trust advisors
Significantly more difficult to build trust with client
59
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Four Facets of Trust
Benevolencebull Tailored to me
bull Not self-serving
bull Not pushy
Integritybull Not misrepresent
bull Honest
Dependabilitybull Keep promises
Competencybull Education
bull Experience
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Program
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Built By the Industry
For the Industry
Field-Tested Language
amp TechniquesResearch
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
12
Sales BoosterPersonality Styles Profile
Trustworthy Selling
Approach
Understanding and
Adapting Your Selling
Style
Understanding Todayrsquos
Consumer and Market
Opportunity
Business
Development
Strategies
Rules of
Engagement
Collaborative
Discovery
Gaining
Commitment
Deepening
the Client
Relationship
Capstone amp Action Planning
Seller Psychology
10 Facilitator-led Modules
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Impact
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Who Uses Trustworthy Selling
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
93 of Participants
rate Trustworthy Selling as a
valuable use of their time
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Herersquos What People Sayhellip
ldquoThe whole process of Trustworthy
Selling inspires me and increases my
confidence before and during
clientprospect meetingshelliprdquo
ldquoThis program has re-energized
me and helped me decide to
stay in a business I love but
was ready to leaverdquo
ldquoThis is the only program I have
experienced that puts all the critical
information and knowledge you need
to build a successful practice and
become a top producer in one
placehellip I highly recommend itrdquo
ldquoThis is one of the best and most
applicable toolsprograms that I have
seen Instead of saying lsquoherersquos a
system you should buyrsquo it was lsquoherersquos
a wealth of information that will make
your systems betterrdquo
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
gt 50 of Skills Actively Applied
PLUS - each tenure category engaged different skills
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+31 Clients
Non
TS Attendees
+2 Premium
+3 Policy Count
+1 Clients
+18 Premium
+27 Policy Count
Source Measuring the Success of
Sales Training ASTD and the ROI
Institute 2013
165 ROI
Non-attendees
Agency
Productivity
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
+13 1st amp 2nd year agents
contracted 2010-2012
Overall
Productivity
Gains
Copyright copy ndash LL Global
Services Inc and Hoopis
TS Attendees
+20 Overall
Years 1-4
+29 3rd amp 4th year agents
contracted 2008-2009
Average Monthly
Premium
bull Multiple companies
bull Across time
bull All grads
Most common metrics
bull Premium
bull 75 of students in the
first four years
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
+12 Clients
Agency
ProductivityTS Attendees
-41 Premium
-4 Policy Count
-45 Clients
+51 Premium
+52 Policy Count
lt1 year
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy ndash LL
Global Services
ldquoPremium-per-life
jumped from $600-$700
to more than $1000rdquo
ldquoAnnual premium per
case tripled from $500
to $1500rdquo
AM Best September 2013
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Our results are getting recognizedhelliphellip
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
EDITION
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Itrsquos Multi-line
Specific
Teaches agents what PampC
customers are thinking
Improve both the
PampC and life
conversations
All exercises
examples and role
plays are focused
on the multi-line
agents interactions
Copyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Turnkey Learning System
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Highly
StructuredFacilitator Guide
Online Video
Curriculum
Participant Guide
Website
Skill Assessments
amp Profiles
Developmental
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
PARTICIPANT GUIDE
Materials amp Resources
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
On Demand Content
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
The Delivery
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Track 3
Consultative Selling
Track 1
Selling is Serving
Track 4
Peak Performance
Strategies
Track 2
Engagement Strategies
3-14 16WEEKS 1-2
Modules 1-3
(5 hours)
Modules 4-5
(7 hours)
Modules 6-7
(8 hours)
Module 9
(3 hours)
Structured Coaching
(6 sessions)Capstone
Language
Mastery amp
Role Play
(6 hours)
Core
Learning
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
MONTH
MODULE(S)
4
9
10
8
1 DAY PER MONTH (APPROXIMATELY 3-4 months)
2
3
1
1 3
6
7
4
2
5
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Facilitator Certification
Pre-WorkOnboarding
Session
Review and
PracticeLive Demo
Launch Student Group
RPM Model-eQuiz
2 Hour Virtual Class
bull Review model
bull Prepare to facilitate
bull How to connect the material
2 Hour Virtual Class
bull Introduce yourself
bull Introduce the programmodule
bull Facilitate a segment
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Coaching
Support
Copyright copy 2015 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reservedCopyright copy 2011 mdash LL Global Services Inc and Hoopis Performance Network LLC All rights reserved
Firm
Foundations
Systems
Assessments